NewMechanical Project Manager JobotMechanical Project ManagerPittsburgh, PA$160,000–$220,000 / yearYou will support Senior Project Managers and Project Engineers while also leading field crews, coordinating self-perform and subcontracted work, and managing project financials and schedules from preconstruction through turnover. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewBusiness Valuation Manager JobotBusiness Valuation ManagerPittsburgh, PA$75,000–$119,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For more than three decades, we have partnered with privately held businesses, business owners, and organizations across a wide range of industries, providing accounting, tax, consulting, and valuation services tailored to their unique needs.
NewMechanical Assistant Project Manager JobotMechanical Assistant Project ManagerPittsburgh, PA$120,000–$160,000 / yearReporting to Project Managers and Senior Project Managers, you’ll help drive day-to-day project coordination, document control, schedule tracking, and field communication while developing the technical and leadership skills to run projects independently. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewRN Case Manager - Home Health Interim HealthCareRN Case Manager - Home HealthGreensburg, PA$80,000–$95,000 / yearTo qualify as a Registered Nurse Case Manager (RNCM) position with us, you will need: Licensure: Current unrestricted license to practice as a Registered Nurse (RN) in the state associated with this position . We take a patient-centric approach to address each individual's mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNPittsburgh, PAAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewLicensed Assistant Salon Manager Sport ClipsLicensed Assistant Salon ManagerPittsburgh, PA$25–$40 / hourSee Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Sport Clips Haircuts in Robinson is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience.
NewSenior Construction Manager - Water/Wastewater Whitman, Requardt & Associates, LLPSenior Construction Manager - Water/WastewaterPittsburgh, PAFull timeAll projects require effectively managing field construction inspection staff assigned multiple, concurrent tasks or projects for monitoring the contractor’s work for conformance to the design contract plans, specifications and general permit requirements, tracking daily quantities, completing daily electronic inspection reports, reviewing payment requisitions, maintaining field construction documentation and as-built drawings. Specific experience with regional W-WW agencies preferred, including but not limited to Pittsburgh Water and ALCOSAN and managing e-Construction documentation requirements for construction documentation quality controls and cost/ budget controls.
NewRoute Manager - Waste Industry Earthwise Environmental Solutions LLCRoute Manager - Waste IndustryElizabeth, PA$75,000–$80,000 / yearThis role plays a key part in ensuring safe, efficient, and timely service delivery while supporting and leading route drivers in the field. Minimum 2 years of supervisory experience in waste hauling, transportation, or similar field.
NewProduct Manager-Refractory Industry JobotProduct Manager-Refractory IndustryCrafton, PA$100,000–$115,000 / yearThis role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize slide gate refractory systems, improve casting performance, and support operational reliability. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewHealth & Safety Manager Roadsafe Traffic SystemsHealth & Safety ManagerGibsonia, PAUnder the direction of the Regional Safety Manager, this role supports the development and execution of a comprehensive Safety Program for RoadSafe’s operations across multiple locations. Employee Engagement: Interview managers and employees to gather information about work environments and incidents, ensuring transparency and collaborative problem-solving.
Sr, Quality Engineer - API/Kafka System OneSr, Quality Engineer - API/KafkaPittsburgh, PA$120,000–$120,000 / hourInvestigate automated & manual test failures to ensure application correctness, update automated test scripts as needed. 4+ years of experience developing maintaining & executing automated regression tests for web and backend applications.
NewHealth & Safety Manager RoadSafe Traffic SystemsHealth & Safety ManagerGibsonia, PA$75,000–$90,000 / yearUnder the direction of the Regional Safety Manager, this role supports the development and execution of a comprehensive Safety Program for RoadSafe's operations across multiple locations. Employee Engagement: Interview managers and employees to gather information about work environments and incidents, ensuring transparency and collaborative problem-solving.
Construction Project Manager - Water/Wastewater Plants System OneConstruction Project Manager - Water/Wastewater PlantsCarnegie, PAAs a Construction Project Manager, you will oversee onsite construction engineering activities for industrial projects, primarily focusing on Water/Wastewater Treatment plants, but also including factories, production facilities, and data centers across various industries. Develop and administer project engineering procedures and work controlling documents (submittals, RFIs, material deliveries, payment requests).
NewCustomer Service Manager THE RITESCREEN COMPANY LLCCustomer Service ManagerExport, PAIn this leadership role, you'll oversee a high-performing customer service team while partnering across Sales, Operations, Shipping, Finance, and other departments to ensure every customer interaction reflects our commitment to quality and service. We value collaboration, innovation, accountability, and continuous improvement—and we're committed to helping our employees grow professionally while making meaningful contributions every day.
NewVice President, Corporate Trust Transaction Manager BNYVice President, Corporate Trust Transaction ManagerPittsburgh, PA$68,000–$134,000In this role, you’ll make an impact in the following ways: Negotiate contract terms with clients and their legal team, by partnering with BNY counsel and internal parties, to identify and mitigate potential contractual, operational, and regulatory risks to ensure contracts (such as Bond Indentures, Paying Agent/Escrow agreements) meet BNY’s risk appetite. The Vice President, Market/Client Risk Management plays a pivotal role within the Corporate Trust division, focusing on identifying, assessing, and mitigating risks associated with contract negotiations related to bond issuances.
NewResidential Project Manager Dino PaintingResidential Project ManagerPittsburgh, PA$51,200–$81,400 / yearThis is a great fit for someone who wants to be part of a strong local company, take pride in keeping things running smoothly, and grow in a role that actually matters. If you want a stable role with real responsibility inside a family-run business that is growing fast, apply today.
NewConstruction Manager- Water/Wastewater Whitman, Requardt & Associates, LLPConstruction Manager- Water/WastewaterPittsburgh, PAFull timeAll projects require effectively managing field construction inspection staff assigned multiple, concurrent tasks or projects for monitoring the contractor’s work for conformance to the design contract plans, specifications and general permit requirements, tracking daily quantities, completing daily electronic inspection reports, reviewing payment requisitions, maintaining field construction documentation and as-built drawings. Specific experience with regional W-WW agencies preferred, including but not limited to Pittsburgh Water and ALCOSAN and managing e-Construction documentation requirements for construction documentation quality controls and cost/ budget controls.
Warehouse Manager Capstone Logistics LLCWarehouse ManagerPittsburgh, PennsylvaniaFull timeIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewQuality Improvement Specialist, Imaging Services UPMC - University of Pittsburgh Medical CenterQuality Improvement Specialist, Imaging ServicesPittsburgh, PAExamples may include (1) the development and subsequent management of a peer review process for greater efficiency and value for radiologists, including enhanced reporting capabilities, (2) a system for monitoring appropriate clinical follow up to incidental findings in radiology reports, and (3) processes to efficiently import outside exams for interpretation by UPP radiologists and subsequent tracking of discrepancies with the outside radiologist interpretation, etc. *Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state.
Director of Service - Commercial MEP Systems System OneDirector of Service - Commercial MEP SystemsPittsburgh, PA$100,000–$150,000 / yearOur client, a leading mechanical contracting organization, is seeking an experienced Director of Service to oversee all commercial and industrial HVAC and Plumbing service operations, including maintenance, warranty, repair, and service-related projects in the Pittsburgh, PA market. Required Qualifications:Bachelor’s degree in Construction Management, Engineering, Business, or related field — or equivalent experience.
Site Quality Assurance (QA) Manager BlackRock Resources LLCSite Quality Assurance (QA) ManagerBlairsville, PAIf you're a quality-focused leader with a strong background in power generation, industrial construction, or EPC projects and are looking to make an impact on a major energy project, we'd love to connect. We're seeking an experienced Site Quality Assurance (QA) Manager to lead all quality assurance and quality control activities for a major energy infrastructure construction project.
Quality Manager 1 - 1Kiewit Quality Kiewit CorpQuality Manager 1 - 1Kiewit QualityPAWe offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. From top-tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you.
Site Quality Assurance (QA) Manager Black Rock Resources LLCSite Quality Assurance (QA) ManagerPAIf you're a quality-focused leader with a strong background in power generation, industrial construction, or EPC projects and are looking to make an impact on a major energy project, we'd love to connect. Required Qualifications: Minimum 10 years of quality assurance and quality management experience supporting industrial construction, power generation, EPC, or energy infrastructure projects.
NewQuality Manager II MasTec IndustrialQuality Manager IIPittsburgh, PA$110,000–$150,000 / yearThe Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
Senior Supplier Quality Manager, APx Supply Chain Major Mechanical Equipment Westinghouse Electric Co LLCSenior Supplier Quality Manager, APx Supply Chain Major Mechanical EquipmentCranberry Township, PA$162,000–$180,000 / yearAbout the role: As a Senior Supplier Quality Manager, APx Supply Chain Major Mechanical Equipment (WBS3 Mechanical Modules, WBS6 FHE& Cranes, WBS7 Aux Equipment, WBS3 Mechanical Modules,WBS8 Valves, WBS 16 Piping and Piping Support), you will be responsible for management of a multinational work group responsible for Supplier Quality Engineers tasks to ensure externally sourced products meet the quality and technical requirements defined by Westinghouse for Major Mechanical material to Westinghouse. Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members.
NewSupplier Quality Manager - Turbine Equipment Westinghouse Electric Co LLCSupplier Quality Manager - Turbine EquipmentCranberry Township, PA$130,400–$163,000 / yearWellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members. This group is responsible for Supplier Quality Engineers tasks, ensuring that externally sourced products meet the quality and technical requirements defined by Westinghouse.
Quality Manager ManpowerQuality ManagerPittsburgh, PAFull timeMonitor trends and analyze safety data to drive decisions, determine training needs, and support continuous improvement initiatives (including targeted safety stand-downs). Administer and verify the status of calibrated measurement equipment, working closely with Project Managers to ensure all equipment meets applicable industry requirements.
Quality Manager Swisslog Australia Pty LtdQuality ManagerPittsburgh, PASwisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family.
Quality Manager Innomotics GmbHQuality ManagerPA$76,548.50–$164,032.80 / yearLead team to support activities related to quality in production (incoming inspection, in process inspection) including managing non-conforming material, resolution of quality issues to support production. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
NewSenior Quality Manager Swisslog Australia Pty LtdSenior Quality ManagerPittsburgh, PASwisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family.
Quality Manager New Directions Mental HealthQuality ManagerPittsburgh, PA$60,000–$65,000 / yearFull timeWork closely with the Operations Manager to develop and maintain a data driven compliance program that ensures adherence to state licensing regulations, Medicaid requirements, Fraud Waste and Abuse requirements and other regulatory/payor source requirements. Join us at New Directions Mental Health, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower individuals like you to make a difference in the field of behavioral health.
Quality Manager Westinghouse Electric Co LLCQuality ManagerCranberry Township, PA$126,450–$140,500 / yearDevelop a team of QA engineers responsible for a broad range of quality assurance and oversight activities, including implementation and continuous improvement of the Westinghouse Quality Management System, project quality plans, and procedures. Lead the quality assurance scope for assigned projects, including developing quality and EHS cost estimates for bids and proposals, and managing project risks.
QRM Support Manager - National Tax Quality Assurance (NTQA), Quality Risk Deloitte Touche Tohmatsu LtdQRM Support Manager - National Tax Quality Assurance (NTQA), Quality RiskPA$93,000–$191,000 / yearOur team supports client-facing teams in how they approach the marketplace, develop service offerings, evaluate and onboard prospective clients, contract for services, deliver quality client service, and fulfill post-engagement and other recurring obligations. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewQuality Manager, Warranty & Customer Solutions MSA SafetyQuality Manager, Warranty & Customer SolutionsCranberry Township, PennsylvaniaYou will be counted on for the following: Lead a team focused on ‘Issues Resolution’ (IRG) for our customers which will consist of a network of direct and indirect reports across functions to ensure that MSA is effectively understanding, managing and communicating quality improvements for our customers, including the development, implementation and on-going management of policies, procedures, training and technology. The Warranty & Customer Solutions functions of MSA specialize in establishing processes to understand, characterize and communicate product quality concerns that customers have with MSA products keeping both customers informed, and ensuring internal MSA functions have high quality data and information to robustly solve customer concerns.
Quality Manager Synthomer PlcQuality ManagerJefferson Hills, PASynthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits.
Site Industrial Quality Manager Alstom SASite Industrial Quality ManagerWest Mifflin, PADay-to-day, you'll work closely with teams across the business (engineering, production, and supply chain), manage site Industrial Quality activities-including budget, people, processes, and performance-and drive continuous improvement initiatives using innovative digital solutions and quality tools, such as Lean Six Sigma and Problem Solving methodologies, and much more. Oversee day-to-day quality operations on the production line: perform and supervise in-line validations and checks (e.g., torque validation), troubleshoot manufacturing quality issues, and ensure products meet release criteria for shipping.
Community Health and Quality Manager - Center for Integrative Health Duquesne UniversityCommunity Health and Quality Manager - Center for Integrative HealthPittsburgh, PAThe Duquesne University Center for Integrative Healths (DUCIH) Bridges to Health (B2H) Program advances a community-engaged health model focused on addressing data-driven and community-identified priorities through interdisciplinary collaboration, evidence-based programming, and sustainable partnerships that support residents across the lifespan. Program Management & Implementation: Assists with management and implementation of community-based health programs, including evidence-based health promotion programming, chronic disease prevention and management curricula, Community-Clinical Linkages preventive health screenings, and related initiatives.
NewQuality Manager, Warranty & Customer Solutions MSA Safety IncQuality Manager, Warranty & Customer SolutionsCranberry Township, PAYou will be counted on for the following: Lead a team focused on 'Issues Resolution' (IRG) for our customers which will consist of a network of direct and indirect reports across functions to ensure that MSA is effectively understanding, managing and communicating quality improvements for our customers, including the development, implementation and on-going management of policies, procedures, training and technology. Drive best practice and department strategy, including resourcing and/or audit programs where appropriate, to ensure customer data entry is accurate, complete and robust across scope of responsibility Initiate global and regional responses to feedback arising from annual Customer Satisfaction Performance Index (CSPI) surveys and similar MSA Customer Satisfaction surveys.
Deposit Quality Manager WesBanco IncDeposit Quality ManagerPittsburgh, PAPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Quality Manager Spang & CompanyQuality ManagerPittsburgh, PennsylvaniaYou will complete customer quality surveys and on-site quality audits, create control plans for raw materials, manufactured components, and finished assemblies, develop discrepant material reports for non-conforming incoming materials, and create or review corrective action reports in line with 8-D guidelines for non-conforming products. We specialize in research, design, and production of high-quality powder cores, ferrite cores, and tape wound cores for applications such as chokes, inductors, filters, transformers, and power supply components for use in alternative energy, uninterrupted power supplies, telecommunications, aerospace, military, medical, and other electronics systems.
Quality Assurance/Quality Control Manager Rizonet ConsultingQuality Assurance/Quality Control ManagerPittsburgh, PennsylvaniaThis is a high-impact leadership opportunity focused on building proactive quality systems, improving plant culture, and driving accountability on the production floor. Summary of PositionOur client is seeking an experienced QC Manager to lead and transform the quality control function within their plastics manufacturing operations.
Project Quality Manager - Power EPC Kiewit CorpProject Quality Manager - Power EPCPittsburgh, PAThe PQM is a member of the project management team, and therefore must be able to work with minimal supervision, interact professionally with the project team and client personnel, have excellent written / verbal communication and conflict resolution skills, manage a diversified workload and challenging situations efficiently and effectively, have a Continuous Improvement (CI) and Total Quality Management (TQM) mentality, and takes the lead role in managing quality on the project. • A four-year degree, preferred in engineering, science, or technical college degree with a minimum of five plus years of quality experience, performing functions as outlined above for an EPC or industrial environment, or An associates degree in engineering technology/science with minimum of eight plus years of quality experience as outlined above, with at least five (5) of these years in an EPC or industrial Quality position.
NewStrategic Clinical Quality Manager - Monongahela Valley & Western MD/PA - Western PA Region Fresenius Medical CareStrategic Clinical Quality Manager - Monongahela Valley & Western MD/PA - Western PA RegionPittsburgh, Pennsylvaniain-center, in-center and Home Modalities, or home hemodialysis and home peritoneal dialysis), and is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography. Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Nutritional Services, Social Work Services Regulatory and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement.
R&D Quality Manager Deloitte Touche Tohmatsu LtdR&D Quality ManagerPittsburgh, PA$155,600–$306,800 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Quality Assurance Mgr The PNC Financial Services Group IncQuality Assurance MgrPittsburgh, PAPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Quality Engineer (ERP Automation) Manager PricewaterhouseCoopers LLPQuality Engineer (ERP Automation) ManagerPittsburgh, PA$99,000–$232,000 / yearAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Quality Manager Menasha Packaging Co LLCQuality ManagerPAOur Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Manager, Quality Programs and Internal Assessments Westinghouse Electric Co LLCManager, Quality Programs and Internal AssessmentsCranberry Township, PAIdentify and gather Corporate/BU/GOS QEHS inputs necessary to perform a Westinghouse level management review that shows our compliance with regulations and elevates any risks or gaps that require mitigation or improvement to Westinghouse leadership. About the role: As a Manager, Quality Programs and Internal Assessments you will ensure regulatory compliance and improvement of the Westinghouse Internal Audit Program and the Quality management system, processes, and procedures.
NewStrategic Clinical Quality Manager - Monongahela Valley & Western MD/PA - Western PA Region Fresenius Medical Care AG & Co KGaAStrategic Clinical Quality Manager - Monongahela Valley & Western MD/PA - Western PA RegionPittsburgh, PAin-center, in-center and Home Modalities, or home hemodialysis and home peritoneal dialysis), and is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography. Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Nutritional Services, Social Work Services Regulatory and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement.