NewManufacturing Quality Manager Vaco LLCManufacturing Quality ManagerMemphis, TN$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewQuality Manager II MasTec IndustrialQuality Manager IISouthaven, MS$110,000–$150,000The Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewQuality Systems Manager Vaco LLCQuality Systems ManagerMemphis, TN$100,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewRegistered Nurse / Clinical Manager, Home Health AccentCare, Inc.Registered Nurse / Clinical Manager, Home HealthSOUTHAVEN, MS$75,000–$85,000This includes the coordination and management of patient care, and the supervision and coaching of clinical personnel to ensure that care and services are delivered appropriately. If you meet these qualifications, we would love to meet you: Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
NewMechanical Service Manager Vaco LLCMechanical Service ManagerMemphis, TN$85,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewService Manager for Mechanical Services Vaco LLCService Manager for Mechanical ServicesMemphis, TN$85,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewQuality Systems Coordinator Vaco LLCQuality Systems CoordinatorMemphis, TN$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Medical Device Project Manager JouléMedical Device Project ManagerArlington, TN$70–$79 / hourThis onsite Project Manager contract role offers the opportunity to drive EU MDR implementation efforts, manage project timelines, budgets, and stakeholder communications, and make a measurable impact on a critical business objective. Ideal candidates bring project management experience within the medical device industry or another highly regulated environment and thrive working independently while leading cross-functional teams.
NewAccounts Payable Manager West FraserAccounts Payable ManagerMemphis, TNIf you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: https://www.westfraser.com/careers/current-opportunities. Partner with Shared Services Center (SSC) leadership to identify, design, and implement process improvements that reduce manual work and expand automation capabilities.
NewCase Manager CHI St. Vincent Sherwood Rehabilitation Hospital, a partner of Encompass HealthCase ManagerWest Memphis, ARJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
NewBanking Center Manager Float First Horizon BankBanking Center Manager FloatBartlett, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
NewBusiness System Manager - Pega Fraud & Security First Horizon BankBusiness System Manager - Pega Fraud & SecurityMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. The BSM manages the daily functions of these systems to include oversight of business requirements, defects, communications, system access, user acceptance testing and production certification.
NewRegistered Nurse / Patient Care Manager, Home Health AccentCare, Inc.Registered Nurse / Patient Care Manager, Home HealthMemphis, TN$65,000–$75,000What You Need to Know: The Patient Care Manager plays a critical role in supporting both patients and the caregiving team, ensuring that every person receives compassionate, high‑quality home health services. By guiding and empowering clinical staff, the Patient Care Manager helps create a supportive environment where employees can grow, collaborate, and deliver their very best work, ultimately enriching the care experience for every patient.
NewAccommodations Case Manager First Horizon BankAccommodations Case ManagerMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Coordinate with HR Business Partners, People Leaders, IT, Facilities/Ergonomics, and third‑party vendors to implement approved accommodations (e.g., equipment, schedule changes, remote work arrangements, software/assistive technology).
NewAssurance Manager bdo consultingAssurance ManagerMemphis, TN$120,000–$140,000 / yearTraditionally responsibilities of the Assurance Manager will include advising the client on various economic and regulatory risks within their industry, resolving complex accounting issues, apply GAAP and GAAS consistently within complex situations, writing technical consultation memos on GAAP / GAAS issues, and documenting, validating, testing, and assessing various financial reporting control systems. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
NewBanking Center Manager First Horizon BankBanking Center ManagerArlington, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
NewMarketing Data Enablement Manager First Horizon BankMarketing Data Enablement ManagerMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Partnering with key stakeholders, the Marketing Data Enablement Manager shapes and delivers data driven, integrated customer and banker experiences within the Marketing technology stack and enables data pipelines necessary to launch and successfully manage Marketing campaigns and events.
Maintenance Manager Capstone Logistics LLCMaintenance ManagerByhalia, Mississippi$80,000–$90,000 / yearFull timeThis includes ensuring the functionality of HVAC, electrical, plumbing, and other building systems, as well as managing the repair maintenance of electric forklifts, pallet jacks, and automated material handling equipment and systems. Develop, implement, and oversee a comprehensive preventive maintenance schedule for building systems, material handling equipment (electric forklifts, pallet jacks), and specialized systems (ANCRA unloading system).
NewManager, RN - Labor and Delivery Adventist HealthManager, RN - Labor and DeliveryCollierville, CAJob Requirements: Education and Work Experience: Bachelor's Degree in nursing or equivalent combination of education/related experience: Required Master's Degree: Preferred Five years' technical experience: Preferred One year's leadership experience: Preferred Two years' experience of acute care nursing in hospital setting: Preferred Licenses/Certifications: Registered Nurse (RN) licensure in the state of practice: Required Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred National specialty certification in area of expertise or in nursing administration: Preferred Essential Functions: Builds a high performing clinical work team by recruiting and retaining skilled professional staff. The allure of Lodi's close-knit community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as a quick drive to Lake Tahoe or the Northern California coast.
Global L&D Quality Manager, Supplier Quality and Shipholds Teleflex IncGlobal L&D Quality Manager, Supplier Quality and ShipholdsOlive Branch, MSThe role partners cross-functionally with Distribution Centers, Manufacturing, Regulatory Affairs, and Global QA to support compliance, mitigate risk, and maintain business continuity. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology.
Quality Manager Tegra Medical LLCQuality ManagerHernando, MSProvides leadership and support to quality control functions providing guidance with prioritizing receiving, pre-outsource, pre-inventory, in-process, and final inspections assuring quality and delivery to our customers to meet on time delivery. • Provide leadership and support to quality engineering for planning, executing, and finalizing projects, defining objectives, and assuring deliverables are accurate and completed according to strict deadlines and within budget.
Quality Manager AerSale CorpQuality ManagerTNFeaturing complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. Must be thoroughly familiar with the applicable regulations, inspection methods, techniques, practices, aids, equipment, and tools used to determine airworthiness of the applicable class ratings of the Repair Station on which maintenance, preventive maintenance, and alterations is being performed.
Site Quality Manager International Flavors & Fragrances IncSite Quality ManagerMemphis, TNFood Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.
Quality Manager Hyve SolutionsQuality ManagerOlive Branch, MississippiHyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.
Senior Logistics and Distribution Quality Manager, NADC Teleflex IncSenior Logistics and Distribution Quality Manager, NADCOlive Branch, MSThe Senior Logistics and Distribution Quality Manager is responsible for the leadership, development, implementation, and continuous improvement of the Quality Management System (QMS) within the North American Distribution Center (NADC). The role leads a multi-level quality team and partners cross-functionally with Operations, Supply Chain, and Global QA to drive performance, mitigate risk, and support safe patient outcomes.
Quality Assurance Manager II DHL GroupQuality Assurance Manager IIMemphis, TN$70,000–$115,000 / yearManage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP, the contract, OSA, QAA, TA, and customer requirements as applicable, reporting the results to executive management. Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site.
Senior Quality Assurance Manager {SE} ARCH Medical Solutions CorpSenior Quality Assurance Manager {SE}Olive Branch, MSJob Knowledge, Skills and Abilities: Must have strong leadership and decision-making skills with the ability to work constructively in difficult situations both internally and externally (with customers and suppliers). This position provides strategic leadership for quality systems, regulatory compliance, audit readiness, risk management, and continuous improvement initiatives within a regulated manufacturing environment.
Senior Manager, Quality Data Analytics Integra LifeSciences Holdings CorpSenior Manager, Quality Data AnalyticsCordova, TN$125,350–$172,500 / yearThe Senior Manager leads managers and/or advanced individual contributors and partners with senior leadership to embed data‑driven decision‑making across the organization. This role is responsible for scaling analytics solutions that enable proactive Quality Compliance, regulatory readiness, and enterprise‑level risk management across the medical device lifecycle.
ICQA Operations Manager (Level 6), NA Quality Amazon.com IncICQA Operations Manager (Level 6), NA QualityMemphis, TNOwn the implementation of network safety actions and an create FC specific ICQA safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates. As part of the FC quality strategy, deliver high quality deep dive and root cause attribution as well as recommended actions and mechanisms to influence excellence and Inbound and Outbound departmental ownership of their own defect injection actions on every shift.
Quality & Stars Program Manager Honeycomb Management Group LLCQuality & Stars Program ManagerMemphis, TNThe Quality & Stars Program Manager owns the Medicare Advantage Star performance of the value-based primary care practice operated by Honeycomb Management Group — the clinical and patient-experience measures that drive our payers’ CMS Star Ratings and, in turn, our quality bonuses, shared savings, and value-based incentive payments. The Quality & Stars Program Manager is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
Clinical Quality Improvement Manager Tenet Healthcare CorpClinical Quality Improvement ManagerMemphis, TNSaint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi-specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. Coordinating integration and management of the Quality/Performance Improvement Program with the guidance of the DCQI to meet regulatory requirements including Joint Commission and state statutes, to identify performance improvement opportunities to enhance the organization's outcomes.
NewProject Manager - Quality Improvement & Patient Advocacy Methodist Le Bonheur HealthcareProject Manager - Quality Improvement & Patient AdvocacyOlive Branch, MSPatient Advocate/Administrative Duties - Patient Advocate serves as a liaison, problem solver, negotiator, mediator, and trainer, on behalf of patients/significant others, working with administration, physicians, and all organizational staff in order to improve or maintain relationships and environments that are conducive to quality patient care. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
Quality Manager Rite-HiteQuality ManagerHorn Lake, MississippiDevelops and implements quality and process improvement plans, programs and procedures using continuous improvement techniques such as the 5 WHYs, 7 Step Problem Solving, PDCA, and other analysis methods. Responsibilities include planning, assigning and directing work; appraising performance via the development of measurable objectives; rewarding and disciplining employees; addressing complaints and resolving problems.
Quality, Safety & Regulatory Manager Vanguard SoapQuality, Safety & Regulatory ManagerMemphis, TNFull timeThe Quality, Safety and Regulatory Manager is a key operational leader responsible for ensuring Vanguard Soap consistently delivers safe, high-quality, regulatory compliant products and processes at scale. The role is critical in building a best-in-class Quality and Safety Management System while fostering a culture where quality and safety are owned at every level.
Quality Control Manager (Remote) Network RunnersQuality Control Manager (Remote)Millington, TennesseeRemoteMNCC maintains manning responsibility for Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites providing ICA support services at several former Navy Pay and Personnel Support Center (NPPSC) Personnel Support Detachment (PSD) sites worldwide. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Clinical Quality Improvement Manager St. Francis Physician NetworkClinical Quality Improvement ManagerMemphis, TNSaint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi-specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. Coordinating integration and management of the Quality/Performance Improvement Program with the guidance of the DCQI to meet regulatory requirements including Joint Commission and state statutes, to identify performance improvement opportunities to enhance the organization's outcomes.
Quality Compliance Manager (Secondment 6-9 Months) PfizerQuality Compliance Manager (Secondment 6-9 Months)Memphis, TennesseeSubject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment.
Senior Quality Assurance Manager {SE} ARCHSenior Quality Assurance Manager {SE}Olive Branch, MississippiMust have strong leadership and decision-making skills with the ability to work constructively in difficult situations both internally and externally (with customers and suppliers). This position provides strategic leadership for quality systems, regulatory compliance, audit readiness, risk management, and continuous improvement initiatives within a regulated manufacturing environment.
Senior Manager - Quality Systems & Education - Southaven, Mississippi Mayo ClinicSenior Manager - Quality Systems & Education - Southaven, MississippiSouthaven, MS$118,289–$177,465 / yearTurn-around-time, customer service, global logistic network and transportation management, specimen accessioning and distribution, specimen collection capabilities, management of remote on-site specimen processers, and management of field-based service representatives are critical to MCS business units and are directly controlled by MCL Operations. Acceptable degree disciplines include business, organizational leadership, logistics and supply chain management, engineering, information technology, health care administration, medical laboratory science or equivalent, biology, chemistry, or related field.
Manager, Quality Assurance CONMED CorpManager, Quality AssuranceMemphis, TNProvides direction and support for the CAPA process to ensure effective root cause corrective action is implemented to address nonconformance. Ensure the type of inspections, tests and measurement techniques used by Manufacturing and Quality Assurance that all processes and product are in full compliance with all regulatory requirements.
Quality Systems Manager Lallemand IncQuality Systems ManagerMemphis, TNp>This website uses a security service to protect against malicious bots. Waiting for careers.lallemand.com to respond.
NewQuality Director HireIQ SolutionsQuality DirectorMemphis, TennesseeProvide leadership and direction to site Quality Managers and teams, partnering with Site Leaders to drive consistency and accountability across locations. The company is investing in stronger business-unit quality leadership to drive plant-level execution, improve customer outcomes, and align quality systems with Lean manufacturing and operational performance goals.
Quality Engineer 2 Smith & Nephew PlcQuality Engineer 2Memphis, TNPrimary responsibilities include Electronic Field Inspection Procedure (EFIP) Architecture and Advanced Trouble Shooting, eFIP data analytics, New Product Support - Field Inspection/Calibration/PFMEA, Creation & Maintenance of Field Quality Process and Procedures, supporting GDC and Field Quality related CAPAs, Quality Holds, and Non-Conformances (NC). This position is responsible for supporting and maintaining applicable Quality System requirements for Commercial Logistics and Operations Service Centers (OSCs) in the U.S. as well as providing technical support pertaining to instrument inspection activities carried out in Memphis Shared Services (Building M), OSCs, Distributorships, and Customer accounts.
QA Technician 3rd Shift Rich Products CorpQA Technician 3rd ShiftTNFree fatty acid testing; Viscosity, PH effect on Food; Brix, Concentration; Moisture analyses; allergen tests, Flour testing attributes, Microbiology work related: Knowledge of pathogens and its growth characteristics as it relates to food manufacturing and the facility. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
Director, Quality AAON IncDirector, QualityMemphis, TNLead all quality performance for the Business Unit, with accountability for key metrics including External and Internal Defects per unit, Cost of Poor Quality (COPQ), and overall customer quality performance. Provide leadership and direction to site Quality Managers and teams, Partnering with Site Leaders ensuring consistency and accountability across all locations.
NewContract Logistics 1st Shift Quality Specialist - Southaven, MS Kuehne + Nagel International AGContract Logistics 1st Shift Quality Specialist - Southaven, MSSouthaven, MSThe Contract Logistics Quality Specialist will provide valuable assistance to the Quality Manager with ongoing GXP regulatory compliance responsibilities, including conducting training sessions, performing thorough process audits, managing document control, and supporting the completion of TIP activities. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
Director, Supplier Quality AAON IncDirector, Supplier QualityMemphis, TNLead supplier quality performance with accountability for key metrics including incoming defects (PPM), supplier corrective action cycle time, supplier on-time responsiveness, and supplier-related Cost of Poor Quality (COPQ) · Partner directly with the Supply Chain team to develop and execute supplier quality strategies across the supply base, including supplier segmentation, risk assessment, and development plans for critical and high-risk suppliers, aligned with Category Management's supply chain resiliency objectives and category strategies. Monitor and analyze supplier quality data to identify trends, risks, and improvement opportunities; in partnership with the Director of Supply Chain and the Director of Category Management, communicate performance through supplier scorecards, business reviews, and escalation/governance routines as needed ·.
Director, Quality Microbiology Integra LifeSciences Holdings CorpDirector, Quality MicrobiologyTN$166,750–$228,850 / yearThe candidate must be an experienced team leader who leverages the talent of their team to increase performance, generate results, and maintain robust quality of manufacturing site microbiology programs. The Director, Quality Microbiology, is responsible for leading Integra LifeSciences operational microbiology teams across the Tissue Technologies and Codman Surgical Specialties businesses.
NewQuality Technician (1st Shift) BoschQuality Technician (1st Shift)West Memphis, AR$26.94–$32.96 / hourInformation**By choice, we are committed to a diverse workforce - **EOE/Protected Veteran/Disabled** .BOSCH is a proud supporter of **STEM** (Science, Technology, Engineering & Mathematics) Initiatives+ FIRST Robotics (For Inspiration and Recognition of Science and Technology)+ AWIM (A World In Motion)Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:+ **Great Places to Work Certified, U.S., 2026**+ **America's Best Employer for New Grads, Forbes 2025**+ **Fortune's World's Most Admired Companies, 2024**+ **America's Best Large Employers, 2024**+ **America's Best Employers for Diversity, 2024**+ **America's Greatest Workplaces for Women, Newsweek 2024**+ **Greatest Workplaces for Diversity, Newsweek 2024****Indefinite U.S. work authorized individuals only. Investigate customer complaint issues, collect relevant data, update the customer complaint tracker, and report daily findings and corrective actions to the Quality Manager.+ Accurately update and monitor key performance indicators for Distribution Quality, Sales Quality, Customer Service Level 2, and the Customer Query System.+ Maintain and daily monitor the SIA Master Data spreadsheet for accuracy and completeness.+