Quality Assurance Auditor Gables Search GroupQuality Assurance AuditorLancaster, SC$45,000–$60,000Must have a minimum of 5 years of Quality Assurance auditing experience in cGMP environment with a minimum of 5 years of external vendor/ supplier compliance auditing experience within an FDA regulated industry. Determine the level of risk of findings identified and follow up on corrective actions ensuring they address the short-term correction as well as the preventive action of the finding.
Clinical Nurse Coordinator (RN) - Dialysis (DIA) - Full Time HealthTrust Workforce SolutionsClinical Nurse Coordinator (RN) - Dialysis (DIA) - Full TimeMyrtle Beach, South Carolina$35–$45 / hourHealthTrust is a preferred partner to thousands of top-performing hospitals providing our healthcare professionals with first-priority access to more than 200,000 jobs nationwide. · Under the general supervision of the unit’s director or designee the CNC assumes responsibility for direction and coordination of all functions in the unit on his/her designated shifts.
Clinical Nurse Coordinator Emergency Department HCA Healthcare Colleton HospitalClinical Nurse Coordinator Emergency DepartmentFlorence, SCIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Our 130+ bed hospital is one of the region's leading acute care facilities and offers a range of services for our patients; these include diagnostic, therapeutic, emergency and surgical services as well as 24/7 Emergency Care for adults and children.
Coordinator Quality Assurance Hilton Grand Vacations IncCoordinator Quality AssuranceMyrtle Beach, SCAs a Quality Assurance Coordinator, you are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. To fulfill this role successfully, you will have to possess the following minimum qualifications and experience: Minimum 1 year of customer service experience.
In-Process Quality Coordinator PAI Holdings LLCIn-Process Quality CoordinatorGreenville, SCThis includes monitoring product quality, inspecting product-contact equipment, analyzing purified water and testing in-process product during manufacturing within a cGMP-regulated pharmaceutical manufacturing environment. PAI Pharma is a nicotine-free campus, meaning the use of nicotine products-including cigarettes, vaping, chewing tobacco, and any other nicotine-containing substances-is strictly prohibited on company property.
Sterile Processing Quality Coordinator Medical University of South CarolinaSterile Processing Quality CoordinatorCharleston, SCMust be certified and maintain a certification in sterile processing form CRCST - HSPA (Healthcare Sterile Processing Association) or CBSPD (Certification Board for Sterile Processing and Distribution). Licensures, Registrations, Certifications: CRCST - HSPA (Healthcare Sterile Processing Association) or CBSPD (Certification Board for Sterile Processing and Distribution).
Sterile Processing Quality Coordinator MUSCSterile Processing Quality CoordinatorCharleston, South CarolinaMust be certified and maintain a certification in sterile processing form CRCST – HSPA (Healthcare Sterile Processing Association) or CBSPD (Certification Board for Sterile Processing and Distribution). Licensures, Registrations, Certifications : CRCST – HSPA (Healthcare Sterile Processing Association) or CBSPD (Certification Board for Sterile Processing and Distribution).
Quality Coordinator Sundt Construction, Inc.Quality CoordinatorAnderson, SCFull timeThe Quality Coordinator provides essential support to the quality management team by coordinating quality assurance and quality control activities, maintaining documentation, and assisting with inspections and compliance efforts. This role plays a key part in ensuring that construction or fabrication work meets contractual, code, and specification requirements by supporting field operations, documentation control, and audit readiness.
Quality Improvement Coordinator, Quality Management Services, Full Time, First Shift Greenwood County Hospital BoardQuality Improvement Coordinator, Quality Management Services, Full Time, First ShiftGreenwood, SCPart timeParticipate in staff meetings related to trauma quality improvement activities, and provide in-service training to staff and providers as needed. 2. Assists Director of Quality in identifying and problem solving quality improvement issues related to the trauma quality program.
Quality Improvement Coordinator, Quality Management Services, Full Time, First Shift All PositionsQuality Improvement Coordinator, Quality Management Services, Full Time, First ShiftGreenwood, South CarolinaParticipate in staff meetings related to trauma quality improvement activities, and provide in-service training to staff and providers as needed. 2. Assists Director of Quality in identifying and problem solving quality improvement issues related to the trauma quality program.
NewQuality Coordinator (RN) / Part-Time Regency Hospital - FlorenceQuality Coordinator (RN) / Part-TimeFlorence, South CarolinaRegency Hospital - Florence is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. Previous experience with one major area of responsibility preferred (quality improvement risk management, infection control, or survey readiness).
Field Quality & OQ Coordinator - Gas Distribution South East ConnectionsField Quality & OQ Coordinator - Gas DistributionCharleston, South CarolinaRequired: Strong communication and interpersonal skills Working knowledge of DOT and OSHA regulations Strong attention to detail and documentation accuracy Ability to train, coach, and influence field employees Strong organizational and time management skills Ability to work independently in field and office environments. The Quality Specialist works closely with field leadership and HSE teams to promote a culture of quality, compliance, and continuous improvement across natural gas, water, and sewer infrastructure projects.
Senior Quality Coordinator Holder Construction CoSenior Quality CoordinatorMoncks Corner, SCFamiliarity with a broad range of general construction processes and nomenclature including testing laboratory protocols and procedures, soils and concrete testing, asphalt paving, structural steel and welding and general construction observations. Methodical and detail-oriented to assist the project team in assuring that Project QC documentation are complete, and procedures are followed to ensure issues are closed and project risk is mitigated.
Quality Improvement Coordinator, Quality Management Services, Full Time, First Shift Self Regional HealthcareQuality Improvement Coordinator, Quality Management Services, Full Time, First ShiftGreenwood, SCParticipate in staff meetings related to trauma quality improvement activities, and provide in-service training to staff and providers as needed. Assists Director of Quality in identifying and problem solving quality improvement issues related to the trauma quality program.
Quality Coordinator AutokinitonQuality CoordinatorGreenville, SC$40,100–$66,900Full timeLearning and Development: We empower all our Associates – from entry-level to senior-level – with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON. This position is located at our Greenville facility in Fountain Inn, South Carolina offering many community events, resources, programs, and recreational opportunities for you and your family.
NewQuality Coordinator (RN) / Part Time Select Medical CorpQuality Coordinator (RN) / Part TimeFlorence, SCRegency Hospital - Florence is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. Previous experience with one major area of responsibility preferred (quality improvement risk management, infection control, or survey readiness).
NewQuality Improvement Coordinator II Greenwood County Hospital BoardQuality Improvement Coordinator IIGreenwood, SCPart timeMonitor patient episodes across the continuum of care, identify opportunities to improve outcomes and reduce avoidable costs, and work with clinical teams to address gaps in care. Analyze clinical, operational, quality, and financial data to identify trends, risks, and opportunities that impact patient outcomes, reimbursement, and organizational performance.
NewQuality Improvement Coordinator II All PositionsQuality Improvement Coordinator IIGreenwood, South CarolinaMonitor patient episodes across the continuum of care, identify opportunities to improve outcomes and reduce avoidable costs, and work with clinical teams to address gaps in care. Analyze clinical, operational, quality, and financial data to identify trends, risks, and opportunities that impact patient outcomes, reimbursement, and organizational performance.
Inventory Accuracy Coordinator / Quality Control Assistant APSInventory Accuracy Coordinator / Quality Control AssistantSummerville, South CarolinaKey Responsibilities: Print and organize packing slips for shipments Enter and verify purchase orders (POs) Review inventory data for errors or inconsistencies Collaborate with team members to correct mistakes promptly Maintain a high level of attention to detail to prevent errors from slipping through. Ideal Candidate: Highly detail-oriented and meticulous Observant with a strong eye for spotting mistakes Organized with good time management skills Able to work independently and communicate effectively Previous experience in inventory, administrative work, or quality control is a plus but not required .
Quality Assurance/Quality Control (QA/QC) Technician– Facilities Support Services LAUKOAQuality Assurance/Quality Control (QA/QC) Technician– Facilities Support ServicesNorth Charleston, SCAs LAUKOA’s QA Technician, you assist the LAUKOA QA/QC Manager oversee quality assurance and quality control for all facilities support services, including maintenance, janitorial, groundskeeping, and environmental functions. Shall possess at least two (2) years of recent experience in quality assurance or performance evaluation for federal support services contracts, including experience with facility maintenance, janitorial, or base operations support.
Quality Assurance and Continuous Improvement Manager Sonoco Products CoQuality Assurance and Continuous Improvement ManagerSCCollaboration and Communication: Collaborate with internal stakeholders, including production, engineering, supply chain, and customer service teams, to drive quality improvement initiatives and ensure alignment with organizational goals. Responsible for developing, implementing, and maintaining quality management systems, as well as leading efforts to enhance processes, procedures, and practices to optimize efficiency and effectiveness throughout the plant in all functional areas.
Q/A Coordinator - Radiology - Imaging Administration McLeod HealthQ/A Coordinator - Radiology - Imaging AdministrationFlorence, SCThe hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health. Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses.
UNIV - Regulatory Post-Activation Coordinator - Hollings Cancer Center MUSCUNIV - Regulatory Post-Activation Coordinator - Hollings Cancer CenterCHARLESTON, South CarolinaPrepares submissions through IRB approval of continuing renewals, reportable events (Protocol Deviations, Internal Serious Adverse Events, External Serious Adverse Events) and locally generated amendments such as study staff or investigator changes from the point of study activation until study termination. The Regulatory Post-Activation Coordinator will be supporting the day-to-day coordination for regulatory submissions, continuing renewals and changes, document management and quality assurance, sponsor monitor visit oversight and continuing education and unit support.
UNIV - Regulatory Post-Activation Coordinator - Hollings Cancer Center Medical University of South CarolinaUNIV - Regulatory Post-Activation Coordinator - Hollings Cancer CenterCharleston, SCPrepares submissions through IRB approval of continuing renewals, reportable events (Protocol Deviations, Internal Serious Adverse Events, External Serious Adverse Events) and locally generated amendments such as study staff or investigator changes from the point of study activation until study termination. The Regulatory Post-Activation Coordinator will be supporting the day-to-day coordination for regulatory submissions, continuing renewals and changes, document management and quality assurance, sponsor monitor visit oversight and continuing education and unit support.
Quality Assurance/Quality Control (QA/QC) Manager LAUKOAQuality Assurance/Quality Control (QA/QC) ManagerNorth Charleston, SC$75,000–$100,000 / yearShall possess at least five (5) years of recent experience in quality assurance or performance evaluation for federal support services contracts, including experience with facility maintenance, janitorial, or base operations support. As LAUKOA’s QA/QC Manager, you will oversee quality assurance and quality control for all facilities support services, including maintenance, janitorial, groundskeeping, and environmental functions.
Quality Assurance and Continuous Improvement Manager SonocoQuality Assurance and Continuous Improvement ManagerHartsville, South CarolinaCollaborate with internal stakeholders, including production, engineering, supply chain, and customer service teams, to drive quality improvement initiatives and ensure alignment with organizational goals. Responsible for developing, implementing, and maintaining quality management systems, as well as leading efforts to enhance processes, procedures, and practices to optimize efficiency and effectiveness throughout the plant in all functional areas.
Quality Assurance Inspector (Manufacturing) Staffmark Group LlcQuality Assurance Inspector (Manufacturing)Lancaster, SC$22–$24 / hourThe Quality Assurance Inspector (Manufacturing) supports production through detailed inspections, accurate documentation, and effective communication regarding quality concerns while helping improve manufacturing consistency. You will perform production inspections, review documentation, support investigations, monitor manufacturing processes, and collaborate with multiple teams to help maintain product quality, safety, and compliance.
Project Manager - Construction Quality Assurance BUNNELL LAMMONS ENGINEERINGProject Manager - Construction Quality AssuranceGreenville, SCYou will review quality assurance documentation, such as geosynthetics manufacturer quality control test results, soil laboratory and field test results, contractor submittal data, daily field reports developed by technicians in the field, and construction progression. As a Project Manager for Construction Quality Assurance (CQA) at Bunnell-Lammons Engineering, Inc. (BLE), you will oversee comprehensive inspection, testing, and compliance programs on complex and active construction projects.
Quality Assurance Analyst Consultant InterSources Inc.Quality Assurance Analyst ConsultantColumbia, SCInterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. The Quality Assurance Tester - Advanced will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), in collaboration with the SCDHHS Project Management Office (PMO).
Quality Assurance Analyst - Advanced InterSources Inc.Quality Assurance Analyst - AdvancedColumbia, SCInterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. Proactively identifies issues, and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.
Maintenance Coordinator Cedarhurst Senior LivingMaintenance CoordinatorSpartanburg, SCPrepare and refurbish apartments for resident move-ins, including patching and painting walls and ceilings; replacing or deep-cleaning carpets, install/replace vinyl flooring and ceiling fans; and refinishing trim and cabinets. Position Summary: The Maintenance Coordinator, reporting to the Maintenance Director, helps ensure a safe, clean, and well-maintained living environment for residents by performing timely and high-quality maintenance services.
Warehouse Support Coordinator Pet Supplies Plus LLCWarehouse Support CoordinatorOrangeburg, SCPet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine''s 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services.
Quality Assurance/Quality Control Manager Rizonet ConsultingQuality Assurance/Quality Control ManagerRock Hill, South CarolinaThis is a change-leadership role focused on driving a cultural shift on the production floor, building proactive quality systems, and developing a team of QC technicians across two shifts. Summary of Position Our client is seeking an experienced QC Manager to lead and transform the quality control function at their plastics manufacturing facility.
Outcomes Coordinator RN - Surgery Lexington Medical CenterOutcomes Coordinator RN - SurgeryWest Columbia, SCLexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. Minimum Education: Bachelor of Science in Nursing; Candidates pursuing ADN to MSN may be considered if they have completed all of the BSN curriculum as verified by the educational institution and complete the MSN within one year of employment or transfer to the role.
Staff Associate - Regional Quality Assurance BUNNELL LAMMONS ENGINEERINGStaff Associate - Regional Quality AssuranceGreenville, SCRequired to travel regularly to local and regional project sites (typically within South Carolina and surrounding states), potentially including overnight stays and perform extensive fieldwork under varying environmental conditions, including adverse weather, uneven terrain, and potentially hazardous environments, while adhering strictly to health and safety protocols. These projects span a multitude of quality assurance support roles, from geotechnical exploration in support of design development to quality assurance testing and documentation during construction, as well as some longer-term monitoring of containment systems, groundwater and gas monitoring support, stability analysis, and more.
Resident Service Coordinator at Windham House NHE IncResident Service Coordinator at Windham HouseAiken, SCREQUIRED MINIMUM QUALIFICATIONS:The minimum requirements for service coordinators in multifamily housing are a bachelor's degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. OTHER KNOWLEDGE, SKILLS AND ABILITIES: Language & Writing SkillsAbility to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents.
Resident Service Coordinator at Lee County Senior NHE IncResident Service Coordinator at Lee County SeniorSCREQUIRED MINIMUM QUALIFICATIONS:The minimum requirements for service coordinators in multifamily housing are a bachelor's degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. OTHER KNOWLEDGE, SKILLS AND ABILITIES: Language & Writing SkillsAbility to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents.
Content QA Associate Stride, Inc.Content QA AssociateColumbia, South CarolinaSUMMARY : Drawing on a broad range of instructional and technical abilities, the Senior Content QA Analyst plays an instrumental role in ensuring quality across our proprietary and third-party products and providing functional support to the Curriculum Quality Assurance department. Support the Curriculum Quality Assurance Manager in training and onboarding new team members and/or vendors, providing guidance, resources, and hands-on assistance to ensure smooth integration and proficiency in project-related tasks.
Quality System Scientific Specialist Tier III Nephron Pharmaceuticals CorpQuality System Scientific Specialist Tier IIIWest Columbia, SCEssential Duties and Responsibilities: Responsible for ensuring compliance with all State and Federal regulatory bodies as it pertains to the completion of Annual Product Reviews (APR) for all Nephron Pharmaceuticals Corporation (Nephron) and Nephron 503B Outsourcing Facility (503B) drug products. This includes review of method validation protocols and summary reports, Media Fills, environmental monitoring performances qualifications, drug supply chain security act, and other related documentation provided to the Quality Systems Scientific Team.
Regional Lab Coordinator Your Health OrganizationRegional Lab CoordinatorRock Hill, SCWe are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. We are seeking a dedicated phlebotomist to fill our Regional Lab Coordinator role assist with labs and phlebotomy training for our Rock Hill patients and staff.
Material Coordinator TRIGO Global Quality SolutionsMaterial CoordinatorGreer, SCFull timeWith a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries.
NewScheduling Coordinator Oral Surgery PartnersScheduling CoordinatorGreenville, South CarolinaThe Scheduling Coordinator plays a crucial role in our oral surgery practice by ensuring efficient scheduling of patient appointments, managing the daily schedule, and providing excellent customer service. This individual will be the primary point of contact for patients regarding their appointments and will work closely with our clinical and administrative staff to optimize the patient flow and overall practice operations.
UNIV - Research Program Coordinator II - Advanced - Pediatrics: PRG Medical University of South CarolinaUNIV - Research Program Coordinator II - Advanced - Pediatrics: PRGCharleston, SCStudy visit preparation and documentation: Provides oversight and training to study team members, including clinic staff, regarding preparation of study visits, maintenance of subject level documentation and creation of study level SOPs. Gene Therapy Specific Communications: Facilitates gene therapy specific coordination with various departments including but not limited to cryo-preservation, apheresis, radiology, bone marrow transplant team, and fertility banking.
UNIV - Research Program Coordinator II – Advanced - Pediatrics: PRG MUSCUNIV - Research Program Coordinator II – Advanced - Pediatrics: PRGCharleston, South Carolina3. Study visit preparation and documentation: Provides oversight and training to study team members, including clinic staff, regarding preparation of study visits, maintenance of subject level documentation and creation of study level SOPs. 2. Gene Therapy Specific Communications: Facilitates gene therapy specific coordination with various departments including but not limited to cryo-preservation, apheresis, radiology, bone marrow transplant team, and fertility banking.
UNIV - Research Program Coordinator II – Advanced - Pediatrics: PRG Medical University of South CarolinaUNIV - Research Program Coordinator II – Advanced - Pediatrics: PRGCharleston, South Carolina3. Study visit preparation and documentation: Provides oversight and training to study team members, including clinic staff, regarding preparation of study visits, maintenance of subject level documentation and creation of study level SOPs. 2. Gene Therapy Specific Communications: Facilitates gene therapy specific coordination with various departments including but not limited to cryo-preservation, apheresis, radiology, bone marrow transplant team, and fertility banking.
UNIV-Quality Assurance Auditor - Hollings Cancer Center Medical University of South CarolinaUNIV-Quality Assurance Auditor - Hollings Cancer CenterCharleston, SCThe auditor prepares for NCI National Clinical Trials Network (NCTN) audits, MUSC compliance checks, and sponsor quality control visits by reviewing informed consent documentation, eligibility, treatment administration, adverse events, disease response, and overall data quality. Responsibilities include reviewing research chart organization, patient registration workflows, and documentation practices across systems such as Medidata Rave, TRIAD, electronic patient‑reported outcome platforms, and NCI specimen tracking systems.
Clinical Coordinator RN Spartanburg Regional Healthcare SystemClinical Coordinator RNSpartanburg, SCThe Clinical Coordinator RN, under the guidance of the Practice Manager, will carry out responsibilities which ensure high quality, well-coordinated patient care in the clinic according to SRHS and MGC''s policies and mission. Ensures all clinical staff licensures and certifications are up-to-date and reports this information to the appropriate departments.
Quality Assurance Analyst Advanced InterSources Inc.Quality Assurance Analyst AdvancedColumbia, SCInterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. Required Skills Bachelor's degree in a technical, business, or healthcare field OR 5+ years of equivalent QA experience.
Quality Assurance Analyst / Test Lead InterSources Inc.Quality Assurance Analyst / Test LeadColumbia, SCInterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. The State of South Carolina is seeking experienced Quality Assurance Analysts and Test Leads to support enterprise application development, modernization, and system implementation projects through comprehensive quality assurance and testing activities.
Resident Care Coordinator Brookdale Senior Living IncResident Care CoordinatorColumbia, SCObserves residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.