Guest Services Manager The Westbrook Inn & Captain Stannard House Boutique InnsGuest Services ManagerWestbrook, MaineThe ideal candidate will be a friendly, proactive individual with a passion for hospitality, dedicated to creating memorable experiences and maintaining a welcoming environment for all guests. Position Summary: The Bed and Breakfast Innkeeper is integral to ensuring an exceptional guest experience, managing the daily operations of the inn with a focus on guest satisfaction.
Commercial Insurance Account Manager - Middle Market HUB InternationalCommercial Insurance Account Manager - Middle MarketCumberland Foreside, MaineAbout HUB When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Apply online here: https://hubinternational.wd1.myworkdayjobs.com/HUBInternational/job/Cumberland-Foreside-ME/Commercial-Insurance-Account-Manager---Middle-Market_R0014164-1
Home Health RN Clinical Manager CenterWellHome Health RN Clinical ManagerYarmouth, MassachusettsOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Repair Dispatch Manager U-Haul International IncRepair Dispatch ManagerBrunswick, METhe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
General Manager Baskin-RobbinsGeneral ManagerMEFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
General Manager EOS Hospitality KRC Employee LLCGeneral ManagerKennebunk, MEPart timeOur growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory. Kennebunkport Resort Collection is seeking an experienced and dynamic General Manager to oversee the operations of The Boathouse Hotel & Restaurant, Kennebunkport Inn, Yachtsman Hotel & Marina Club, Grand Hotel, and The Lodge on the Cove.
Senior Energy Storage Project Manager - Preconstruction SOLV Energy LLCSenior Energy Storage Project Manager - PreconstructionMERemote$141,590–$176,987 / yearJob Description Summary: The Senior Preconstruction Project Manager - Energy Storage is responsible for leading the Energy Storage Preconstruction Group's efforts with daily management, coordination, and successful completion of the energy storage project scope, budget, and schedule from notice of award to project mobilization. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
SCADA Project Manager II, EPC (Remote) SOLV Energy LLCSCADA Project Manager II, EPC (Remote)MERemote$120,978–$130,959 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Project Cost Controls Manager, PV South Central SOLV Energy LLCProject Cost Controls Manager, PV South CentralMERemote$125,768–$167,272 / yearPosition Responsibilities and Duties: The Project Cost Controls Manager reports directly into the Director of Project Controls and works cross-functionally with Accounting, FP&A, Operations Project Management Office (PMO) and Operations team on portfolio cost-control, forecasting and cost reporting, as well as measuring and reporting project earned value analysis. Job Description Summary: The Project Cost Controls Manager works under the guidance of our Project Controls Director and in partnership with our Operations Team and Financial Planning and Analysis Department to establish and manage processes that will monitor, report and control project costs across the enterprise.
Regional Quality Manager, Southwest (Remote - Travel Required) SOLV Energy LLCRegional Quality Manager, Southwest (Remote - Travel Required)MERemote$116,812–$146,016 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures.
Automotive Service Manager/ Assistant Manager Midas - AMG EnterprisesAutomotive Service Manager/ Assistant ManagerWestbrook, MEWhether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward. As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers.
Senior HV Project Manager (Remote) SOLV Energy LLCSenior HV Project Manager (Remote)MERemote$144,790–$180,990 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Licensed Professional Engineer, PMP certification, or directly relevant industry experience preferred NFPA 70e "Qualified Person" preferred, skilled with knowledge related to the construction and operation of the electrical equipment and installation and has received safety training on the hazards involved.
HV Project Manager SOLV Energy LLCHV Project ManagerMERemote$110,837–$138,547 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
NewMV/HV Safety Manager (Remote) SOLV Energy LLCMV/HV Safety Manager (Remote)MERemote$107,467–$134,334 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
District Manager Dunkin'District ManagerSouth Paris, MEPrincipal Responsibilities and Key Activities: Leads Operational Excellence and the Guest Service Commitment: Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. If you enjoy working in a fast-paced, yet fun environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a District Manager at Dunkin' Donuts is a great career choice.
Assistant Store Manager Dunkin'Assistant Store ManagerGray, ME$16–$17.50The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees.
Home Health Registered Nurse Case Manager Humana IncHome Health Registered Nurse Case ManagerBangor, ME$77,200–$106,200 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
General Manager Dunkin'General ManagerBangor, MEFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.
General Manager Dunkin' Brands Group IncGeneral ManagerMEFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.
Housing Programs Manager State of MaineHousing Programs ManagerAugusta, Maine$64,334.40–$91,332.80In this position, you will: • Manage and monitor Bridging Rental Assistance Program (BRAP), Permanent Supportive Housing Program (PSHP), Projects for Assistance in Transition from Homelessness (PATH), and Rental Subsidy Programs contracts to ensure accountability and compliance with regulations. • Work across team of OBH, other DHHS Offices, Maine State Housing Authority, and community organizations to problem solve and collaborate, while developing resources to support a complete continuum of care.
U-Haul Moving Center General Manager U-Haul International IncU-Haul Moving Center General ManagerAugusta, METhe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Senior Account Manager Marsh & McLennan Companies IncSenior Account ManagerPortland, ME$64,700–$120,400 / yearAs a Senior Account Manager within the Business Insurance Commercial Lines team, you'll utilize your exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts while also providing professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments as appropriate. You may also be called on to resolve issues related to billing, make policy changes, respond to policy coverage related questions in a timely and professional manner, and prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals.
NewSecurity Shift Manager - Grave Shift Churchill Downs IncorporatedSecurity Shift Manager - Grave ShiftOxford, MEAssigns work, grants overtime (at security manager's approval), early outs, disciplines team members and recommends wage increases and promotions. The work requires some physical exertion, such as being able to stand and walk for extended periods of time, and also some climbing, reaching, pushing and pulling, and lifting objects.
Temporary Manager, BT Prep Operations (Seasonal Tax) Baker Tilly Advisory Group, LPTemporary Manager, BT Prep Operations (Seasonal Tax)Augusta, MaineBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Emergency Services Manager Water/Mold/Fire PuroCleanEmergency Services Manager Water/Mold/FirePortland, Maine$50,000–$75,000 / yearWe operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Type: Full-timePay: $50,000.00 - $75,000.00 per year commiserate with experience This franchise is independently owned and operated by a franchisee.
General Manager Marriott International IncGeneral ManagerFreeport, ME$70,000–$80,000 / yearWe are a hospitality-driven organization committed to delivering exceptional guest experiences through strong leadership, teamwork, and operational excellence. As the General Manager, you will lead the day-to-day operations of the hotel, ensuring exceptional guest experiences while driving financial performance and operational excellence.
Store Manager Dunkin'Store ManagerRaymond, MaineSince then the Scrivanos Family has grown to operate 115 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Branch Manager - Calais The First Bancorp, Inc.Branch Manager - CalaisMEProvide leadership in developing and expanding loan, deposit and electronic services relationships within assigned market area, for a branch or for multiple branches (Branch Manager IV). Execute a business development plan designed to increase market share and promote the positive image of the Bank within the local community.
Sugarloaf and Sunday River In-Market Sales Manager Boyne Resorts IncSugarloaf and Sunday River In-Market Sales ManagerMEOwn and exceed sales and revenue goals across both full-service resorts, spanning a combined 74,000 sq ft in function space, diverse lodging, F&B, spa, golf, lift tickets, and additional ancillary revenue streams. Whether it's a legislative conference in the fall, a ski incentive trip in February, or a summer leadership retreat, you'll have the flexibility and depth to close business that a single-resort role simply can't.
NewMaintenance Tech/Ops Support Manager It'll Be LLCMaintenance Tech/Ops Support ManagerScarborough, Maine$29–$32It’ll Be Pizza , a frozen pizza dough manufacturing facility is ready to hire a 2nd shift maintenance technician with supervisory experience. This position will perform preventative maintenance, troubleshooting, and repairs on a variety of bakery/dough manufacturing equipment in a fast-paced environment.
Senior Commercial Lines Account Manager Kasprzak InsuranceSenior Commercial Lines Account ManagerNorth Waterboro, MaineAs a Senior Commercial Lines Account Manager, you’ll be the primary contact for your assigned book of business, ensuring seamless day-to-day management and exceptional client service. We specialize in delivering tailored risk management strategies and enhanced protection solutions that reduce exposure and improve long-term outcomes.
Janitorial Zone Manager Kellermeyer Bergensons Services, L.L.C.Janitorial Zone ManagerAuburn, ME$55,000–$60,000 / yearWe help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient and welcoming spaces that support their operations. You will be delivering one of the following services for your designated zone area customers, building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning.
Workday Adaptive Planning Senior Manager Baker Tilly Advisory Group, LPWorkday Adaptive Planning Senior ManagerAugusta, MaineBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Housekeeping Manager Cliff House MaineHousekeeping ManagerCape Neddick, MaineAssisting with training of new staff, scheduling and reviewing all departmental staff; checking quality of work performed, monitoring productivity, and motivating staff to improve performance. Interpersonal skills enabling one to supervise and motivate a staff and deal effectively with all guests, Must be able to stand and exert well-paced mobility for periods of up to four hours in length.
Workday Adaptive Planning Manager Baker Tilly Advisory Group, LPWorkday Adaptive Planning ManagerAugusta, MaineBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
NewAccount Manager, Private Client Services Marsh & McLennan Companies IncAccount Manager, Private Client ServicesPortland, ME$54,700–$101,900 / yearGuide processing of mail, renewals, new business, billing, cancellations, non-renewals, reinstatements, and other administrative functions carried out by associates and analysts. Ensure customer or carrier conflicts are handled in an effective manner by identifying and implementing solutions as issues arise and informing the department director of any problems.
Assistant Manager Playa BowlsAssistant ManagerWestbrook, MEPlaya Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. Growth: Here at Playa Bowls Maine we have plenty of growth opportunity and are always looking for highly motivated individuals to join our team to develop their skills to ultimately grow with our company.
(USA) Facilities Maintenance Manager, Licensed Master Plumber Walmart Inc(USA) Facilities Maintenance Manager, Licensed Master PlumberME$90,000–$180,000 / yearLicensed Master Plumber and 5 years' experience in facilities management, construction management, electrical maintenance, engineering, or related area OR 3 years' experience in the above areas with a bachelor's degree in Engineering, Architecture, Construction Management, or related field. At Walmart, we're seeking a dynamic and experienced Licensed Manager, Facilities Maintenance Operations to oversee the predictive and preventative maintenance of our facilities within a regional area.
Senior Manager, Experiential Ops & Production Wasserman Media Group LLC (London)Senior Manager, Experiential Ops & ProductionAugusta, MEHeadquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
Capital Police Chief - Public Service Manager II State of MaineCapital Police Chief - Public Service Manager IIAugusta, Maine$81,244–$114,836Capitol Police officers patrol State-owned or controlled properties in Augusta, enforce laws, including parking and traffic regulations, and respond to alarms or other calls for help or assistance on two primary campuses. The Chief manages a budget of approximately $4 Million and is the subject matter expert for the Bureau, testifying in front of the legislative council and at the Legislature on all Capitol Police-related budgetary and legislative issues.
Capitol Police Chief - Public Service Manager II State of MaineCapitol Police Chief - Public Service Manager IIAugusta, Maine$94,243–$133,209Capitol Police officers patrol State-owned or controlled properties in Augusta, enforce laws, including parking and traffic regulations, and respond to alarms or other calls for help or assistance on two primary campuses. The Chief manages a budget of approximately $4 Million and is the subject matter expert for the Bureau, testifying in front of the legislative council and at the Legislature on all Capitol Police-related budgetary and legislative issues.
NewCommunications & Marketing Manager City of WestbrookCommunications & Marketing ManagerWestbrook, MESubscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button. Use the Government Jobs tab to search through your municipality's employment opportunities.
["Accounting Manager","Accounting Manager"] MAINE MOLECULAR QUALITY CONTROLS["Accounting Manager","Accounting Manager"]SacoMaine Molecular Quality Controls, Inc. (MMQCI) designs, develops, manufactures, and sells unique quality control products used by hospital laboratories and manufacturers to monitor the accuracy of tests for genetic, oncologic, and infectious diseases. The ideal candidate brings 5+ years of progressive accounting experience, strong GAAP knowledge, and preferably a CPA license and biotech or life sciences experience.
SECURITY ASSISTANT SHIFT MANAGER Hollywood Casino BangorSECURITY ASSISTANT SHIFT MANAGERBangor, MaineFull timeWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
Sr. Manager, AI Lead - Semantic Layer - Remote CSAA Insurance GroupSr. Manager, AI Lead - Semantic Layer - RemoteMERemote$168,300–$187,000 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. As the product owner, this leader will drive vision, strategy, roadmap, and adoption, translating complex business and technical needs into a scalable, governed, and business-aligned product that powers search, analytics, automation, interoperability, and generative AI use cases.
SECURITY ASSISTANT SHIFT MANAGER PENN Entertainment IncSECURITY ASSISTANT SHIFT MANAGERBangor, MEWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
Career Technical Training Manager (200534) Penobscot Job Corps Center Arbor E&T, LLCCareer Technical Training Manager (200534) Penobscot Job Corps CenterBangor, MEOur Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
Store Manager Dunkin' Brands Group IncStore ManagerBiddeford, ME$40,000–$60,000 / yearFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Maintains appropriate staffing levels to meet business needs and ensures all shifts are appropriately staffed.
Tax Manager - Internal Partner/Individual Tax team Baker Tilly Advisory Group, LPTax Manager - Internal Partner/Individual Tax teamAugusta, MaineRemoteBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Grave Shift Manager, Cage/Guest Services Center Churchill Downs IncorporatedGrave Shift Manager, Cage/Guest Services CenterOxford, MEKeeps management informed of the activities and status of operations in the department with emphasis on uncommon or possible challenges by maintaining awareness of outside and internal conditions, trends and legal requirement which may impact the department. Through a positive example, actively promotes an environment conducive to high quality guest service, including the handling of guest disputes, speaking clearly and persuasively when handling both positive and challenging situations.