Marketing Operations Assistant Praxis PackagingMarketing Operations AssistantGrand Rapids, MichiganFull timeThis role is responsible for maintaining marketing content and communications, supporting CRM and lead management activities, coordinating digital marketing initiatives, preparing reports, and assisting with internal and external communications. The position works closely with sales, marketing, leadership, and external vendors to ensure operational efficiency, data accuracy, brand consistency, and effective execution of marketing programs.
Senior Operations Manager SP Plus CorporationSenior Operations ManagerGRAND RAPIDS, MIThe Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Senior Operations Manager Metropolis TechnologiesSenior Operations ManagerGRAND RAPIDS, MichiganFull timeResponsibilities: The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Operations Manager CVS HealthOperations ManagerGrand Rapids, MichiganThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
Operations Supervisor - Woodland Shopg Cntr Catalyst Brands LLCOperations Supervisor - Woodland Shopg CntrGrand Rapids, MI$20.75–$25.94 / hourAs the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks. Primary Responsibilities: Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
Operations Manager (Full-Time) The Buckle IncOperations Manager (Full-Time)Grand Rapids, MIWhile performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
Operations Research Scientist Howmet Aerospace IncOperations Research ScientistWhitehall, MIThis role sits at the intersection of advanced mathematical optimization, digital twin engineering, and AI integration, driving the next generation of intelligent production scheduling and decision support systems across our casting, alloy, core, and rings facilities throughout the world. The Operations Research Scientist will design and implement optimization engines and digital twin models with integration of predictive machine learning (ML) components to enable data‑driven, autonomous decision making.
Customer Operations Manager Hertz CorpCustomer Operations ManagerGrand Rapids, MIThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Operations Manager Alta Equipment GroupOperations ManagerMuskegon, MIFull timeWhether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.
Sales Operations Specialist Ryerson Inc.Sales Operations SpecialistGrand Rapids, MIAs a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time.
Venue Operations LIVE NATION ENTERTAINMENT INCVenue OperationsGrand Rapids, MILive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Operations Manager QXO IncOperations ManagerWyoming, MIQXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. Maintaining ideal inventory levels, precise record-keeping, and seamless material movement will be second nature to you.
Technical Operations Specialist - Off Shift General Motors CoTechnical Operations Specialist - Off ShiftWyoming, MIGeneral knowledge of electrical and mechanical systems to include: basic electricity and electronics, controls and instrumentation, programmable logic control (PLC), robotics, mechanical drives and power transmission systems, fluid power and pneumatics. The activities include: operator maintenance training, reliability centered maintenance activities, predictive, preventative, planned, and reactive maintenance for electrical, hydraulic, mechanical, pneumatic, and robotic systems.
Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (GRR) Airport ODORZX INC.Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (GRR) AirportGrand Rapids, MIIf you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness.
Operations Manager Pediatric Hematology-Oncology-Bmt Corewell HealthOperations Manager Pediatric Hematology-Oncology-BmtGrand Rapids, MIOur Ethie Haworth Children's Cancer Center is nationally recognized for excellence and innovation with its access to the latest treatments, the region's only blood and bone marrow transplant program, dozens of clinical trials, and more. With 350+ pediatric specialists and subspecialists, 14 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope, and doubt with answers.
Operations Manager Pediatric Hematology-Oncology-BMT Corewell HealthOperations Manager Pediatric Hematology-Oncology-BMTGrand Rapids, MichiganOur Ethie Haworth Children’s Cancer Center is nationally recognized for excellence and innovation with its access to the latest treatments, the region’s only blood and bone marrow transplant program, dozens of clinical trials, and more. With 350+ pediatric specialists and subspecialists, 14 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope, and doubt with answers.
Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (Grr) Airport ODORZX INC.Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (Grr) AirportGrand Rapids, MIIf you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness.
Manager Operations Corewell HealthManager OperationsGrand Rapids, MIOur Ethie Haworth Children's Cancer Center is nationally recognized for excellence and innovation with its access to the latest treatments, the region's only blood and bone marrow transplant program, dozens of clinical trials, and more. With 350+ pediatric specialists and subspecialists, 14 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope, and doubt with answers.
Operations Manager Carwash & Detailing $55K-$65K and QTR Bonus (GRR). ODORZX INC.Operations Manager Carwash & Detailing $55K-$65K and QTR Bonus (GRR).Grand Rapids, MIIf you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness.
Presale Operations Manager (Fitness Club Openings) CrunchPresale Operations Manager (Fitness Club Openings)Grand Rapids, MIFit Fusion is expanding fast, and we're looking for a Presale Operations Manager to lead the charge on new Crunch Fitness club openings. In this role, you'll build and motivate sales teams, drive presale membership growth, and ensure every new club launches strong.
Operations Manager Carwash & Detailing $55K-$65K And QTR Bonus (Grr). ODORZX INC.Operations Manager Carwash & Detailing $55K-$65K And QTR Bonus (Grr).Grand Rapids, MIIf you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness.
Presale Operations Manager (Fitness Club Openings) Crunch FitnessPresale Operations Manager (Fitness Club Openings)Grand Rapids, MichiganOverview Fit Fusion is expanding fast, and we’re looking for a Presale Operations Manager to lead the charge on new Crunch Fitness club openings. In this role, you’ll build and motivate sales teams, drive presale membership growth, and ensure every new club launches strong.
Seasonal, Operations Technical Specialist (Part Time) H&R BlockSeasonal, Operations Technical Specialist (Part Time)MUSKEGON, MichiganFull timeWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerGrand Rapids, MI$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
NewTechnical Operations Specialist - Off Shift GMTechnical Operations Specialist - Off ShiftGrand Rapids, MichiganGeneral knowledge of electrical and mechanical systems to include: basic electricity and electronics, controls and instrumentation, programmable logic control (PLC), robotics, mechanical drives and power transmission systems, fluid power and pneumatics. The activities include: operator maintenance training, reliability centered maintenance activities, predictive, preventative, planned, and reactive maintenance for electrical, hydraulic, mechanical, pneumatic, and robotic systems.
Operations Manager QXOOperations ManagerWyoming, MichiganFull timeQXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. Maintaining ideal inventory levels, precise record-keeping, and seamless material movement will be second nature to you .
NewAssistant Manager, Restaurant Operations Frederik Meijer Gardens & Sculpture ParkAssistant Manager, Restaurant OperationsGrand Rapids, MichiganDepartment : Cafe Supervisor : Restaurant Operations Manager Pay Type: Full-time, Salary, Exempt Position Summary: The Assistant Restaurant Operations Manager supports the Restaurant Operations Manager in overseeing daily operations of the James and Shirley Balk Café & Coffee Shop and Mary’s Ice Cream Parlor at Frederik Meijer Gardens & Sculpture Park. Menu & Production Support the culinary team to develop, test, and implement menu items and café offerings; confirm FOH support readiness (menu knowledge, recipes, plating guides, allergen flags, and service SOPs) and support menu performance.
NewManager, Operations Integration Heartland Home ServicesManager, Operations IntegrationGrand Rapids, MichiganCoordinate cross-functional teams across Operations, Finance, HR, IT, Marketing, Customer Experience, and other key functions to ensure successful execution of strategic initiatives. Facilitate change management efforts by developing communication plans, promoting stakeholder engagement, and ensuring successful adoption of new processes and systems.
Growth Operations Specialist Nexben Inc.Growth Operations SpecialistGrand Rapids, MIRemoteReporting directly to the Chief Growth Officer (CGO), this position sits at the intersection of growth strategy and sales enablement-helping drive pipeline development, coordinate key external partnerships, and ensure seamless execution of go-to-market activities. This role is ideal for a fast-paced, highly organized, execution-oriented individual who is eager to support the organization's growth by driving key initiatives forward and enabling the success of the sales team.
NewBrewing and Cellar Operations Specialist Canal Street Brewing Co., L.L.C.Brewing and Cellar Operations SpecialistGrand Rapids, MIMaintain a safe, clean, and sanitary work environment throughout the shift using the Master Sanitation Schedule (MSS) and Good Brewing Practices (GBP) in automated CIP and manual CIP/COP operations. Receive bulk malt deliveries into desired silos via pneumatic truck and automatically via hopper bottom deliveries using the BOTEC operating system, monitoring throughout the process when Brewer's Assistants are not staffed.
NewOperations Manager Kenco Logistic ServicesOperations ManagerMIHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ .
Team Captain Operations Dick's Sporting Goods IncTeam Captain OperationsMuskegon, MIWhen sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. As a Team Captain of Operations, you will coach your team to deliver strong execution across merchandising, pricing, and signage on the sales floor, while also supporting inventory, fulfillment, and stockroom processes behind the scenes.
NewSupervisor, LM Operations RXOSupervisor, LM OperationsGrand Rapids, MichiganAs the Last Mile Operations Supervisor at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
Operations Controller CFSOperations ControllerGrand Rapids, MI$120,000–$140,000 / yearThis role will oversee the month-end close process, financial reporting, team leadership, and process improvement initiatives while partnering with leadership to support strategic decision-making. The ideal candidate is a hands-on accounting professional with strong technical expertise, proven leadership experience, and a continuous improvement mindset.
Director of Operations West Pharmaceutical Services IncDirector of OperationsWalker, MIWest solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. Interacts with the site leadership teams, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
Director Of Operations West Pharmaceutical ServicesDirector Of OperationsWalker, MIWest solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. Interacts with the site leadership teams, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager PricewaterhouseCoopers LLPLife, Annuity & Group Benefits Operations Consultant - Sr. ManagerGrand Rapids, MI$124,000–$280,000 / yearBachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred. A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages.
Regional Fixed Operations Director Fox MotorsRegional Fixed Operations DirectorGrand Rapids, MIWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team.
Sr. Cybersecurity Advisor - Security Operations | Remote PA, MI, NJ, DE Optiv Security IncSr. Cybersecurity Advisor - Security Operations | Remote PA, MI, NJ, DEGrand Rapids, MIRemote$200,000–$250,000 / yearAdvanced sales techniques: makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale. By combining advanced business and security practitioner knowledge, the Senior SA designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients' security initiatives.
Operations Supervisor | Food Manufacturing Sterling Engineering, Inc.Operations Supervisor | Food ManufacturingGrand Rapids, MI$80,000–$100,000 / yearThis role functions as a Plant Manager track position, overseeing daily operations across Production, Quality, Maintenance, Sanitation, and Warehouse functions. The leader will be responsible for driving KPIs, enforcing accountability, ensuring food safety compliance, and supporting continuous improvement across the plant.
NewCredit to Cash Operations Manager BDO USA PCCredit to Cash Operations ManagerGrand Rapids, MI$95,000–$105,000 / yearQualifications, Knowledge, Skills & Abilities: Education: Bachelor's degree AND five (5) or more years of experience within a billing and/or contract management role, required; OR High School Diploma/GED AND seven (7) or more years of experience within a billing and/or contract management role, required. Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, Senior Billing Analysts and FP&A.
NewCredit to Cash Operations Manager BDO International LtdCredit to Cash Operations ManagerGrand Rapids, MI$95,000–$105,000 / yearQualifications, Knowledge, Skills & Abilities: Education: Bachelor's degree AND five (5) or more years of experience within a billing and/or contract management role, required; OR High School Diploma/GED AND seven (7) or more years of experience within a billing and/or contract management role, required. Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, Senior Billing Analysts and FP&A.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceGrand Rapids, MIRemote$60,000–$80,000 / yearFull timeAbout the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
NewASSOCIATE DIRECTOR, MARKETING OPERATIONS / CMU ONLINE Central Michigan UniversityASSOCIATE DIRECTOR, MARKETING OPERATIONS / CMU ONLINEGrand Rapids, MI$66,000–$86,600 / yearWorking in close collaboration with CMU Online's marketing director, the associate director plays a key role in coordinating campaigns, managing timelines, and ensuring marketing efforts are delivered effectively, aligned with audience needs, and supportive of CMU Online's enrollment goals. Employee Group Professional & Administrative -Salary Staff Pay Level Pay Range $66,000 - $86,600* Division Academic Affairs Department CMU Online Position Status Regular Position End Date Employment Status Full-Time FTE 1.00 Position Type 12 month Weekly Work Schedule Mon-Fri, 8:00 a.m.
Technician II, Operations & Maintenance (Shift B - Mid Shift) BEUMER Group GmbH & Co KGTechnician II, Operations & Maintenance (Shift B - Mid Shift)Grand Rapids, MIChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Hong Kong Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. We offer exciting opportunities in an internationally operating family-owned company with locations in more than 70 countries - including the opportunity to temporarily work from one of our international locations as part of our Flex Abroad Program.
Technician II, Operations & Maintenance (Shift C - Nights) BEUMER Group GmbH & Co KGTechnician II, Operations & Maintenance (Shift C - Nights)Grand Rapids, MIChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Hong Kong Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. We offer exciting opportunities in an internationally operating family-owned company with locations in more than 70 countries - including the opportunity to temporarily work from one of our international locations as part of our Flex Abroad Program.
Technician I, Operations & Maintenance (Shift C - Nights) BEUMER Group GmbH & Co KGTechnician I, Operations & Maintenance (Shift C - Nights)Grand Rapids, MIChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Hong Kong Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. We offer exciting opportunities in an internationally operating family-owned company with locations in more than 70 countries - including the opportunity to temporarily work from one of our international locations as part of our Flex Abroad Program.
Security Operations Engineer Gordon Food Service IncSecurity Operations EngineerWyoming, MIPosition Summary: The Security Operations Engineer is a pivotal role within the cybersecurity team, responsible for driving the implementation and management of robust security measures to protect the organization's digital assets. This role involves leading and overseeing cybersecurity initiatives and providing strategic guidance to enhance the overall security posture of the organization.
NewCredit to Cash Senior Operations Analyst BDO International LtdCredit to Cash Senior Operations AnalystGrand Rapids, MI$68,000–$82,500 / yearQualifications, Knowledge, Skills & Abilities: Education: Bachelor's degree in Finance, Accounting, or Economics and two (2) or more years of experience within a billing and/or contract management role, required; OR High School Diploma/GED and five (5) or more years of experience within a billing and/or contract management role, required. Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance.
NewCredit to Cash Senior Operations Analyst BDO USA PCCredit to Cash Senior Operations AnalystGrand Rapids, MI$68,000–$82,500 / yearQualifications, Knowledge, Skills & Abilities: Education: Bachelor's degree in Finance, Accounting, or Economics and two (2) or more years of experience within a billing and/or contract management role, required; OR High School Diploma/GED and five (5) or more years of experience within a billing and/or contract management role, required. Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance.