NewCollections Supervisor JPMorgan Chase & CoCollections SupervisorTempe, AZAs a Collections Supervisor in JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Supervisor, Casework User Support American Red Cross Blood ServicesSupervisor, Casework User SupportAZ$72,648–$80,720 / yearThe Supervisor, Casework User Support serves at the nexus of workforce support and system functionality, ensure that our Red Cross workforce can use our casework system of record as designed to successfully support disaster-affected individuals and households. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.
NewMaintenance Supervisor - Maintenance Mesa Public SchoolsMaintenance Supervisor - MaintenanceMesa, AZActively manage the FMX work order system, including maintenance and planned maintenance requests, and monitor associated performance metrics to ensure timely completion, accurate reporting, accountability and continuous improvement of maintenance operations. Job Summary: To provide strategic and operational leadership for the District's maintenance program by planning, organizing, and implementing preventive maintenance, inspections, and compliance practices that ensure a safe, efficient environment for students, staff, and visitors.
Supervisor, Overnight F-M DSV Road TransportSupervisor, Overnight F-MMesa, AZ$70,000–$75,000 / yearAt DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower.
NewSupervisor, Operations DSV Road TransportSupervisor, OperationsGoodyear, AZ$63,360–$79,200 / yearAt DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower.
NewSelling supervisor Saks OFF 5THSelling supervisorScottsdale, ArizonaThe Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
Cash Management & Disbursement Supervisor Carrington Mortgage Services, LLCCash Management & Disbursement SupervisorChandler, AZ$77,000–$87,000 / yearResponsible for coordinating and processing of all incoming invoices for loan level disbursements, stop pay/void requests, payoff disbursements, wire and transfers to vendors, positive pay exceptions, and disbursement reconciliation. What you'll do: Perform management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance, rewarding and disciplining employees; addressing complaints and resolving problems.
NewHousekeeping Supervisor ~ FT~ Avondale MorningStar CareersHousekeeping Supervisor ~ FT~ AvondaleAvondale, ArizonaJob Knowledge: Ability to read, write, and speak English; properly use supplies and maintain equipment; knowledge of proper handling and mixture of cleaning compounds. *Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
Data Collection Supervisor, Optimus Tesla IncData Collection Supervisor, OptimusTempe, AZAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction. The Data Collection Supervisor will help manage Tesla's Optimus data collection team and be an expert on our data collection workflows.
West Coast Supervisor - Investment Banking RR Donnelley & Sons CoWest Coast Supervisor - Investment BankingPhoenix, AZ$68,500–$106,900 / yearWith 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey.
ABA Supervisor CorticaABA SupervisorTempe, AZ$94,164–$115,275 / yearAt Cortica, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies: A Transdisciplinary Approach to Care: Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a holistic, multidisciplinary model of care. Our valued BCBAs are leaders who make a difference and create a supportive environment where all clinicians in our transdisciplinary team can thrive, grow, and make a meaningful, long-term impact for families.
Inventory Supervisor Parts Town, LLCInventory SupervisorLitchfield Park, AZ$62,320.50–$76,169.50 / hourYou're someone that thrives in a fast-paced environment, can work well minimal supervision, juggle multiple priorities and are self-starter looking to make an impact and establish a new team. Your team will work with Manufacturer Partnerships, Accounts Payable, vendors, and the receiving team to resolve any receiving discrepancies such as overages, shortages, and damages.
NewPolice Records Supervisor City of GoodyearPolice Records SupervisorGoodyear, AZ$32.81–$48.71 / hourInteractions at this level are typically concerned with providing communications at higher levels of organizational operations and may utilize activities such as evaluating customer satisfaction, developing cooperative associations, and allocating resources to improve work operations, work quality overall achievement of organizational goals and objectives, and customer satisfaction. The ideal candidate will have 3 years leadership experience in addition to three years of experience working with a records management system, with emphasis on public safety or criminal justice records and record keeping experience including laws associated with public records release of information.
Histology Supervisor Actalent IncHistology SupervisorPhoenix, AZ$95,000–$120,000 / yearWe are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Nursing Supervisor (RN) Full time night Select Medical CorpNursing Supervisor (RN) Full time nightPhoenix, AZOur inpatient rehabilitation hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Hospital Name: Banner Rehabilitation HospitalPartnership with Select MedicalPosition: Nursing Supervisor - Registered Nurse (RN)Location: Phoenix, AZSchedule: Full-Time night shift 6:00-6:30Sign-On Bonus: $20,000 for night shift.
Supervisor of SDET (Software Development Engineer in Test) U-Haul International IncSupervisor of SDET (Software Development Engineer in Test)Phoenix, AZSKILLS/REQUIRED KNOWLEDGE/TOOLS: List everything necessary to perform the duties (such as computer skills, programming, telemarketing, sales, logic & reasoning, insurance underwriting, accounting, receptionist, customer service, engineering, math skills, attention to detail, verbal/written communication skills, interpersonal, etc.). The Supervisor of SDET leads and mentors a team of Software Development Engineers in Test (SDETs), responsible for the design, implementation, enhancement and maintenance of automated test frameworks, infrastructure, and best practices within the software delivery lifecycle.
Restaurant Shift Supervisor MOD Super Fast Pizza LLCRestaurant Shift SupervisorSurprise, AZAt times, you will be the most senior squad member working the shift, and you will be responsible for ensuring that the team performs all essential tasks, provides outstanding guest experiences, and contributes to smooth restaurant operations. Lead the shift by doing the following key tasks: The Shift Supervisor is responsible for ensuring the right squad member is in the right place and doing the right work to always support guests, we call this deployment.
Shift Supervisor Papa Murphy's Holdings, Inc.Shift SupervisorPhoenix, AZSupervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines. The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.
Guest Services Supervisor | Part-Time | Mullett Arena Oak View GroupGuest Services Supervisor | Part-Time | Mullett ArenaTempe, ArizonaThe new Mullett Arena opened in the fall of 2022 and is the home of the ASU Sun Devil Men’s Ice Hockey, ASU Wrestling, and Women’s Volleyball programs; the G-League Valley Suns; as well as a variety of events, including concerts, family shows, comedy, and other live events. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Pool Supervisor/Porter Troon Golf LLCPool Supervisor/PorterSurprise, AZAbout Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Experience/Education: High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.
Supervisor Concrete Forming Solutions UFP IndustriesSupervisor Concrete Forming SolutionsChandler, ArizonaRelies on experience and judgment to plan and accomplish goals some creativity and latitude is expected works under the supervision of a manager Develops methods and assists in its implementation to achieve plans and goals of the department. Technical knowledge of machinery and equipment, including proper training, understanding machine purposes, documenting training, and developing relationships with maintenance staff.
Research Operations Supervisor Nammo Defense Systems, IncResearch Operations SupervisorMesa, AZThe Research & Development (R&D) Operations Supervisor will lead the Research Operations organization in executing ingredient and energetic material testing and sub-scale energetic material production in support of factory propellant production and R&D programs. • Foster a collaborative and inclusive work environment to ensure departments support site objectives and works well with cross functional site leadership.
Traveling Rope Access Level 3 Supervisor Structural Group IncTraveling Rope Access Level 3 SupervisorPhoenix, AZSTRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with roughly 2,500 employees working from locations nationwide and in select international markets. STRUCTURAL Building Envelope team has opportunities for a Traveling Rope Access Level 3 Supervisor to lead specialized crews performing structural repairs and restoration projects across the United States.
C#.NET Supervisor Arizona Department of AdministrationC#.NET SupervisorPhoenix, ArizonaRemoteThe role also supervises a staff of Project Leaders, Programmer/Analysts, and Business Analysts assigned to the Finance/Provider/Reference/Premium Billing Unit within Applications Systems; mentors team members; prepares reports; manages budgets; and participates in hiring processes. Job Summary: This position plans, directs, and manages the development of automated systems, oversees policy and procedure improvements, and ensures all departmental projects are completed successfully.
NewContracts Compliance Management Supervisor 2 Arizona Department of AdministrationContracts Compliance Management Supervisor 2Phoenix, ArizonaThe Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Contracts Compliance Management Supervisor 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. Pre-Employment Requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.
NewAssistant Warehouse Supervisor United Integrated ServicesAssistant Warehouse SupervisorPhoenix, ArizonaOur scope of services includes engineering design, high-tech factory planning, and on-time equipment and material delivery in which clean-room systems, HVAC, electrical systems, and tool hook-up, are all vital parts in need of total coordination. In this role, you will support the construction teams by managing inventory, coordinating deliveries with project teams to meet operational needs, and supervising warehouse personnel.
Customs Brokerage Supervisor ManpowerCustoms Brokerage SupervisorTempe, AZ$70,000–$90,000 / yearFull timep> ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
F/Sixteen at The Remi Hotel - Hourly Culinary Supervisor F/SIXTEEN at The REMI HotelF/Sixteen at The Remi Hotel - Hourly Culinary SupervisorScottsdale, AZFull timePHYSICAL REQUIREMENTSThe physical requirements listed below are examples of those of the Hourly - Culinary Supervisor may need to perform in order to carry out essential job functions: Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, reaching with hands, stoop, kneel, or otherwise move objects. SUMMARYThe Culinary Operations Manager will work alongside the BOH and FOH Restaurant Team to purchase all food, restaurant supplies and hotel supplies while ensuring proper ordering, receiving, organizing and maintaining pars.
bealls Operations Supervisor beallsbealls Operations SupervisorBUCKEYE, AZIf you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”.
Weekend Supervisor RN/LPN - Palm Valley Post Acute Palm Valley Post AcuteWeekend Supervisor RN/LPN - Palm Valley Post AcuteGoodyear, AZFull timeMust be able to effectively communicate with, and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurse and other ancillary partners. Certificates, Licenses, Registrations LVN/LPN Valid License or RN Valid Licensee in the state you are working.
Retail Project Supervisor DrivelineRetail Project SupervisorChandler, AZ$45,000–$47,000 / yearFull timeRetail Project Supervisors are dedicated to managing large-scale resets, new store sets, and more while leading a group of traveling team members. You will have the opportunity to develop and implement new programs to improve efficiency and visibility, train and mentor a team, and travel!
Resinous Field Supervisor (Commercial & Industrial Flooring) Centimark CorporationResinous Field Supervisor (Commercial & Industrial Flooring)Phoenix, AZAs our Resinous Field Supervisor, youll play a key role in managing crews, training installers, coordinating with operations managers and ensuring the successful execution of epoxy and resinous flooring jobs. If youre ready to take your resinous flooring experience to the next level and want to be part of a growing, high-performing team, apply now and help us lead the Midwest in quality installations and customer satisfaction.
Traveling Field Supervisor - Low Voltage Dual Path LLCTraveling Field Supervisor - Low VoltagePhoenix, AZWorking alongside our internal project management teams, this supervisor will lead field crews delivering low-voltage structured cabling, wireless networks, phone systems, CCTV, access control, and IPTV systems — across both commercial new construction and active senior living facilities. You will read and work from construction drawings and network topology plans, maintain detailed documentation of tasks, punch lists, timelines, and milestones, and perform quality assurance inspections throughout each project phase.
Maintenance Supervisor, Days Refresco CareersMaintenance Supervisor, DaysTempe, ArizonaReporting to the Maintenance Manager, the Supervisor Maintenance is responsible for providing leadership for the maintenance functions, ensuring proper preventive maintenance of physical plant and all operating equipment, electrical troubleshooting, minimizing equipment downtime to provide maximum production capacity, and compliance with all Occupational Health and Safety regulations. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Network Fleet Supervisor Expeditors International of Washington IncNetwork Fleet SupervisorScottsdale, AZThis role leads real-time visibility to active shipments, team capacity, and cross-district reload opportunities, and aligns GNS Central activity with geographical districts, hub operations, and carrier partners. Apply the capacity decision hierarchy and return one of four decisions: Approved for Star Fleet, Star Fleet pending reload plan, Route to ad hoc procurement, or Escalate.
PHX Cargo Warehouse Supervisor Swissport International AGPHX Cargo Warehouse SupervisorPhoenix, Arizona$22–$24 / hourFull timeCargo Warehouse Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo related documentation is prepared timely and accurately, and regulatory requirements are adhered to and executed against appropriately. As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
Government Property Supervisor (hybrid/remote) KBR IncGovernment Property Supervisor (hybrid/remote)Phoenix, AZRemoteWith a wide range of services including Government Property Management, Production Maintenance, and Equipment Tracking, GAM is dedicated to ensuring excellence in every aspect of the supply chain and asset management process. KBR's Global Asset Management (GAM) group provides comprehensive manufacturing and supply chain solutions globally, serving both commercial and government clients.
Body/Paint Shop Supervisor Carvana CoBody/Paint Shop SupervisorTolleson, AZTo make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Government Property Supervisor (Hybrid/Remote) KBRGovernment Property Supervisor (Hybrid/Remote)Phoenix, AZRemoteWith a wide range of services including Government Property Management, Production Maintenance, and Equipment Tracking, GAM is dedicated to ensuring excellence in every aspect of the supply chain and asset management process. KBR's Global Asset Management (GAM) group provides comprehensive manufacturing and supply chain solutions globally, serving both commercial and government clients.
Maintenance Supervisor, Nights RefrescoMaintenance Supervisor, NightsTempe, AZFull timep>Reporting to the Maintenance Manager, the Supervisor Maintenance is responsible for providing leadership for the maintenance functions, ensuring proper preventive maintenance of physical plant and all operating equipment, electrical troubleshooting, minimizing equipment downtime to provide maximum production capacity, and compliance with all Occupational Health and Safety regulations. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Quality Supervisor RefrescoQuality SupervisorTempe, AZFull timeSkilled in using Lab Data Collection Programs to track, analyze, and trend data, enter new products, update specifications, and manage key metrics like product limits, hold product, employee benchmarks, and certificates of analysis. Understands the details of SAP, specifically the Quality Module and know how to post process orders, access Finished Goods reports, access PM’s for printing and entering completed PM’s, access negative inventory, and know how to perform a mock recall through the system.
NewBilingual Site Supervisor - Janitorial (Weekend) Verde CleanBilingual Site Supervisor - Janitorial (Weekend)Phoenix, AZFull timeMust be able to stand, walk, and move continuously throughout an entire shift on various surfaces including concrete, tile, and carpet; ability to climb stairs and navigate multi-floor facilities as neededAbility to frequently lift, carry, push, and pull up to 25 lbs. Evaluates and recommends new custodial supplies and equipment by conducting testing and ensures specified contract services are provided by the contractor by inspecting the work performed.
Supervisor, Histology-Weekends $20k Signing Bonus + Relocation package Abbott LaboratoriesSupervisor, Histology-Weekends $20k Signing Bonus + Relocation packagePhoenix, AZ$78,000–$156,000 / yearOversee the day-to-day operations of the Histology laboratory; including, but not limited to, ensuring processing systems are functioning properly and samples are processed in a timely manner, with sufficient quality, and delivered to Pathology and Analytical Laboratory as expected, monitoring quality control testing results, assisting the Histology Management team in planning, validation, and implementation of new test procedures, and direct supervision of Histology laboratory personnel. The Supervisor, Histology must be able to utilize various communication channels (e.g., email, communication board, team meetings, one-on-one etc.), to communicate team goals and priorities clearly, openly, and objectively, and to communicate changes, issues, and challenges to various sections of the Clinical Laboratory and applicable cross-functional teams.
Supervisor, Histology-Weekends $20k Signing Bonus + Relocation package AbbottSupervisor, Histology-Weekends $20k Signing Bonus + Relocation packagePhoenix, ArizonaOversee the day-to-day operations of the Histology laboratory; including, but not limited to, ensuring processing systems are functioning properly and samples are processed in a timely manner, with sufficient quality, and delivered to Pathology and Analytical Laboratory as expected, monitoring quality control testing results, assisting the Histology Management team in planning, validation, and implementation of new test procedures, and direct supervision of Histology laboratory personnel. The Supervisor, Histology must be able to utilize various communication channels (e.g., email, communication board, team meetings, one-on-one etc.), to communicate team goals and priorities clearly, openly, and objectively, and to communicate changes, issues, and challenges to various sections of the Clinical Laboratory and applicable cross-functional teams.
Library Branch Supervisor (Sunrise Mountain Library) City of PeoriaLibrary Branch Supervisor (Sunrise Mountain Library)Peoria, AZIn this role, you will lead and support library staff, manage daily branch operations and facilities, oversee budgets and resources, coordinate programs and services, and build strong partnerships throughout the community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.
MAINTENANCE TRAINER SUPERVISOR Pilgrim's Pride CorporationMAINTENANCE TRAINER SUPERVISORTolleson, AZKey Accountabilities • Manage the maintenance training program instructing assisting all new maintenance employees and ensuring that each employee is able to satisfactorily demonstrate mechanical competencies •Provide feedback to new team members, supervisors, and manage progression through training • Spend time with each new employee during their qualification period verifying hands-on training and comprehension • Develop and maintain lab equipment and classroom facilities • Conduct classroom training for all maintenance new hires and annual re training • Schedule level skills training • Schedule and direct workforce for the day • Administer orientation safety training as well as ongoing safety training for all maintenance team members • Perform other duties as assigned by the Plant Engineer Experience Required • High School Diploma/GED Equivalent • 2+ years of Maintenance Supervisor Experience (preferred) Skills/Abilities Required: • Proficiency in Microsoft Office • Must be able to work flexible hours including some weekends • Strong verbal and written communication skills and the ability to lead other toward achieving personal and plant results • Strong safety background (preferred) • Strong mechanical skills EOE, including disability/vets Trainer will manage the progress of each team member and provide appropriate feedback to team member, management team, and union.
Nurse Supervisor (PM/NOC) - Ahwatukee Post Acute Silverwood Post AcuteNurse Supervisor (PM/NOC) - Ahwatukee Post AcutePhoenix, AZFull timeMust be able to effectively communicate with, and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurse and other ancillary partners. Certificates, Licenses, Registrations LVN/LPN Valid License or RN Valid Licensee in the state you are working.
Bakery Supervisor 99 Ranch MarketBakery SupervisorGlendale, Arizona$20Control inventory movement (FIFO), including rotating product display, organizing freezer and cooler and directing physical inventory count. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the positions.
Supervisor AMC Entertainment, Inc. (Inactive)SupervisorPhoenix, AZ$17.75–$18.70 / hourAs a Supervisor at AMC, you help direct the daily performance of the theatre crew and ensure everything runs smoothly behind the scenes and in front of our guests. Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments.
Customer Support Supervisor, Escalations & QA KikoffCustomer Support Supervisor, Escalations & QAPhoenix, Arizona$73,000–$98,000 / yearChampion process improvements that reduce unnecessary escalations and close knowledge gaps across Tier 1 and Tier 2. Expertise & Experience Required 4–8 years of experience in customer support or customer operations, including meaningful time in escalations, complex case management, or a Tier 2/3 role. As the Escalations & QA Customer Support Supervisor, you will lead the small, high-caliber team that owns Kikoff's most complex and sensitive customer escalations — the cases that go beyond what frontline and Tier 2 agents can resolve on their own.