Assistant Residential Manager - Youth Program GUILD FOR HUMAN SERVICES, THEAssistant Residential Manager - Youth ProgramBillerica, MAMission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community. At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.
Residential Manager Adult Program GUILD FOR HUMAN SERVICES, THEResidential Manager Adult ProgramSudbury, MAAt The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges. Bachelor's degree in special education, psychology, human services or related field required; A high degree of effective oral and written communications skills in English.
Senior Technical Program Manager, AI Quality, Search Intelligence Google LLCSenior Technical Program Manager, AI Quality, Search IntelligenceCambridge, MAWithin this high-impact space Search AI Quality Technical Program Managers TPgMs act as strategic thought partners who define motivated engineering goals and drive the execution of quality programs for next generation AI experiences across Search. Search is Googles core information product with the Search Intelligence SI group one of Searchs three core product area groups alongside platforms and Search verticals owning the quality and experience that define its trustworthiness.
Technical Program Manager II, Audio and Connectivity, Pixel Watch Google LLCTechnical Program Manager II, Audio and Connectivity, Pixel WatchCambridge, MAThe team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. Lead and manage the full program lifecycle for Audio, BT offload, and Connectivity initiatives, ensuring alignment with product and engineering objectives on watch software products from concept to launch.
Unit Manager/RN Supervisor CareOne Management LLCUnit Manager/RN SupervisorBeverly, MAParticipate as needed and/or directed in collaboration with the Resident Assessment/Care Plan Coordinator in the development of a written care plan (preliminary, interim and comprehensive for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished and which professional service is responsible for each element of care. Attend, participate and lead the weekly resident "At Risk" meeting ensures resident care and condition concerns are identified, interventions are appropriate to cause and follow up is completed.
NewUnit Manager/RN Supervisor CareOneUnit Manager/RN SupervisorBrookline, MAParticipate as needed and/or directed in collaboration with the Resident Assessment/Care Plan Coordinator in the development of a written care plan (preliminary, interim and comprehensive for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished and which professional service is responsible for each element of care. Attend, participate and lead the weekly resident "At Risk" meeting ensures resident care and condition concerns are identified, interventions are appropriate to cause and follow up is completed.
Program Manager- Temporary onsite in Boston, MA (Moves, Adds, Changes- Furniture/ Office Space) CBRE Group IncProgram Manager- Temporary onsite in Boston, MA (Moves, Adds, Changes- Furniture/ Office Space)Boston, MA$90,000–$110,000 / yearAbout the Role: As a CBRE Program Manager, you will manage cross-functional projects and programs relating to warehouse moves, stocking/ tracking, furniture repairs, people/ office moves and other related projects around moves and outfitting for furniture. Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills of our people.
Opening Shift Manager/Supervisor Taco Bell / Long John Silver'sOpening Shift Manager/SupervisorSalem, NH$18If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Since then, we’ve grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors.
Clinical Supervisor - Watertown Northeast Health ServicesClinical Supervisor - WatertownWatertown, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
NewClinical Supervisor - South End Northeast Health ServicesClinical Supervisor - South EndBoston, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
NewClinical Supervisor - Haverhill Northeast Health ServicesClinical Supervisor - HaverhillHaverhill, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
NewClinical Supervisor - Sudbury Northeast Health ServicesClinical Supervisor - SudburySudbury, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
Clinical Supervisor - Chelsea - Hiring Incentive Eligible Northeast Health ServicesClinical Supervisor - Chelsea - Hiring Incentive EligibleChelsea, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
Clinical Supervisor - Billerica Northeast Health ServicesClinical Supervisor - BillericaBillerica, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
NewClinical Supervisor - Lawrence Northeast Health ServicesClinical Supervisor - LawrenceLawrence, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
NewClinical Supervisor - Marlborough Northeast Health ServicesClinical Supervisor - MarlboroughMarlborough, MA$51–$62 / hourFull timeJoin us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinical Supervisors like you to make a difference in the field of behavioral health. Clinical Supervisors are responsible for providing clinical supervision and training for unlicensed, graduate level clinicians who provide outpatient mental health counseling, along with carrying a caseload.
Clinical Supervisor - Accs Eliot Community Human ServicesClinical Supervisor - AccsLynn, MA$75,000–$80,000 / yearWe foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. The ideal candidate is a Master's-level or licensed Clinician/Social Worker who is passionate about honing their clinical skills while growing as a leader within Eliot.
Shelter Clinical Supervisor Pine Street InnShelter Clinical SupervisorBoston, MA$77,000–$85,000 / yearWhile upholding the mission of respect and care to the Inn's guests, the Shelter Clinical Supervisor ensures that programs are succeeding in transitioning long-term homeless individuals into permanent housing and reducing lengths of shelter stays for homeless individuals through diversion, rapid rehousing and other evidence-based strategies. SUMMARY OF THE POSITION: The Shelter Clinical Supervisor is responsible for the team building and clinical aspects of triage, intake, assessment, crisis intervention, case assignment, documentation, support and interventions including group programing provided by assigned clinicians and case managers of the DMH MATCH contract.
Program Supervisor of Individual Supports BRIDGEWELL INCProgram Supervisor of Individual SupportsLynn, MAProvide interim coverage during the absence of the Assistant Director of Independent Living as directed by and with the support of the Director of Independent Living or any other interim member of program management assigned to the facility. Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives.
Clinical Supervisor Regis CollegeClinical SupervisorWeston, MA$55,000–$60,000 / yearProviding behavior analytic, structured teaching sessions for students when not integrated into the RCCC, including but not limited to: following the "Lily room" schedule, discrete trial teaching, natural environment teaching, incidental teaching, running circle time, running art activities, coordinating "reverse integration" opportunities and maintaining the safety of RCCC students in your care during that time, coordinating with RCCC teachers regarding timing of integrated activities, running reinforcement and behavior management procedures. Providing support for students when integrated into RCCC classrooms, including but not limited to arranging and prompting interactions between peers and classroom teachers, collaborating with classroom teachers on curricula modifications, informing classroom teachers of programmatic changes, running reinforcement and behavior management procedures, creating naturalistic and incidental teaching opportunities.
Licensed Clinical Supervisor | Boston Gandara Mental Health Center, Inc.Licensed Clinical Supervisor | BostonBoston, MA$80,000–$86,000 / yearPart timeAwareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience, and how they impact the range of working relationships (e.g., worker-client, supervisor-worker-client, and peer-peer). The Clinical Supervisor works within the Children Behavioral Health Initiative (CBHI) and Family Support and Stabilization (FSS) Services team model, establishing open communication, support, and accountability among staff and consumers.
Maintenance Supervisor - Urbane at Alewife Greystar Real Estate Partners LLCMaintenance Supervisor - Urbane at AlewifeCambridge, MA$36–$38 / hourOversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
Clinical Supervisor (BCBA) Center for Autism and Related DisordersClinical Supervisor (BCBA)Boston, MassachusettsRemote$80,000–$120,000 / yearConstantly position oneself to participate and respond to the movements and behaviors of patients, including but not limited to bending to assist a patient, kneeling/crouching to teach a play skill, hurrying to block an open doorway, or reaching to prevent a patient from entering a traffic congested street. This includes the assessment and analysis of the patient’s skills and challenging behaviors, development of treatment plans, overseeing the implementation of treatment, collaboration with and training of their patient’s caregivers, as well as ongoing coaching and training of behavioral technicians.
Elementary & Special Education Program Supervisors (part-time/temporary) UMass LowellElementary & Special Education Program Supervisors (part-time/temporary)Lowell, MassachusettsUniversity of Massachusetts Lowell is seeking part-time program supervisors with interest and experience teaching elementary or special education in public schools to supervise teacher candidates in their practicum. Gather evidence of candidate performance and complete required formative and summative assessments using an online CAP platform.
Clinical Supervisor Full Time Home Care near Lowell Brightstar Care of Acton / Andover and LowellClinical Supervisor Full Time Home Care near LowellLowell, MAFull timeJoin the dedicated team at BrightStar Care, a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families. Rewarding Benefits : Enjoy rewards like performance bonuses, professional development opportunities, and wellness programs, designed to keep you at your best both professionally and personally.
Nurse Supervisor Fenway HealthNurse SupervisorBoston, MA$91,100–$113,900 / yearThe Nurse Supervisor is also responsible for medication and vaccine inventory oversight, including monitoring stock levels, coordinating inventory reviews, and placing timely orders with guidance from the Nurse Manager to ensure adequate supply levels and fiscal responsibility. Reporting to the Nurse Manager, the Nurse Supervisor is responsible for the overall daily supervision and coordination of Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) within the outpatient clinic setting.
Supervisor, School Services (BCBA Certification Required) Intercare TherapySupervisor, School Services (BCBA Certification Required)Boston, MA$90,000–$100,000 / yearFull timeThe Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service. Job Summary: The Supervisor of School Services provides case management oversight and direction designed to optimize access to curriculum and IEP goals and objectives, while supporting function-based behavior assessment and intervention planning.
Licensed Clinical Supervisor | FIT Gandara Mental Health Center, Inc.Licensed Clinical Supervisor | FITEast Boston, MAPart timeAwareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience, and how they impact the range of working relationships (e.g., worker-client, supervisor-worker-client, and peer-peer). This person will answer to the Program Director, and should provide individual and group supervision to all staff while supporting these staff while developing skills to address complex issues such as co-occurring disorders and trauma.
Registered Nurse Supervisor, Clinical Trauma Registry, 40 Hours (Days) Boston Medical CenterRegistered Nurse Supervisor, Clinical Trauma Registry, 40 Hours (Days)Boston, MA$89,500–$130,000 / yearKey responsibilities include maintaining data integrity through concurrent abstraction, validation, and audit readiness; managing the trauma registry software in partnership with the vendor and BMC ITS; and implementing required updates from ACS, TQIP, NTDB, and MA DPH. This role supervises five trauma registrars, prioritizes daily workflow, and ensures full compliance with all state and national reporting requirements, including submissions to NTDB/TQIP and the Massachusetts Department of Public Health Trauma Registry.
Clinical Supervisor Career Land CenterClinical SupervisorBoston, MassachusettsWe are seeking an experienced Clinical Supervisor to oversee and guide a team of behavioral health professionals. • Master’s degree in social work, counseling, psychology, or related field.
Clinical Supervisor, Jail Diversion Eliot Community Human ServicesClinical Supervisor, Jail DiversionLynn, MassachusettsThis program works in partnership with the Police Department to support individuals, including adults, adolescents, children, and families that are experiencing mental health and substance use challenges, with the goal of diverting them from the criminal justice system to appropriate treatment services. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Licensed Clinical Supervisor (LMHC, LICSW) Northeast Family ServicesLicensed Clinical Supervisor (LMHC, LICSW)Boston, MA$75,000–$85,000 / yearFull timeIn partnership with the Program Director, the Licensed Clinical Supervisor is responsible to provide leadership and support daily operations to our client care programs. If you're looking to make a change, don't miss this career opportunity to join a growing and supportive community organization that truly cares about their clients!
MH Respite Mobile Clinical Supervisor Eliot Community Human ServicesMH Respite Mobile Clinical SupervisorLowell, Massachusetts$50,000–$55,000 / yearWe foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness.
MH Respite Clinical Supervisor Eliot Community Human ServicesMH Respite Clinical SupervisorLowell, Massachusetts$50,000–$55,000 / yearWe foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness.
Clinical Supervisor- Family Resource Center Eliot Community Human ServicesClinical Supervisor- Family Resource CenterLynn, Massachusetts$65,000–$70,000 / yearWe foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. As part of a statewide network of Family Resource Centers, this program offers parenting groups, support services, early childhood resources, and community referrals.
Memory Care Program Supervisor - Senior Living Sunrise Senior Living LLCMemory Care Program Supervisor - Senior LivingNewton, MAThe Reminiscence Supervisor provides hands-on leadership in the memory care neighborhood, supporting daily operations while delivering compassionate, resident-centered care. This working leader supervises the reminiscence team, champions the designated care manager model and ensures excellence in dementia programming and family engagement.
Memory Care Program Supervisor – Senior Living Sunrise Senior Living MgmtMemory Care Program Supervisor – Senior LivingNewton, Massachusetts$23.30–$29.20 / hourThe Reminiscence Supervisor provides hands-on leadership in the memory care neighborhood, supporting daily operations while delivering compassionate, resident-centered care. This working leader supervises the reminiscence team, champions the designated care manager model and ensures excellence in dementia programming and family engagement.
Supervisor Clinical Operations - Readymed UnitedHealth Group Inc.Supervisor Clinical Operations - ReadymedLeominster, MA$60,200–$107,400 / yearProvides effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with organization-wide initiatives. Provides effective direction, guidance, and leadership for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives.
Supervisor, Clinical Engineering TrimedxSupervisor, Clinical EngineeringCambridge, MAThis position assists the Clinical Engineering Manager with all aspects of program management, including work history data analysis, staffing allocation, budget control, equipment acquisition planning and outside vendor management. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
Supervisor, Clinical Engineering Trimedx Holdings LLCSupervisor, Clinical EngineeringCambridge, MAThis position assists the Clinical Engineering Manager with all aspects of program management, including work history data analysis, staffing allocation, budget control, equipment acquisition planning and outside vendor management. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
Residential Supervisor (Independent Supports / Shared Living) Northeast ArcResidential Supervisor (Independent Supports / Shared Living)Danvers, MA$86,320–$87,568 / yearThe Supervisor will provide leadership and supervision to Case Managers and program staff, support Shared Living provider relationships, monitor service quality and regulatory compliance, and ensure individuals are making meaningful progress toward their Individual Support Plan (ISP) goals. As a Residential Supervisor of Independent Supports & Shared Living, you will oversee the daily operations and quality of services within Northeast Arc's Independent Supports and Shared Living programs.
Finance Senior Supervisor (M3), Patriot Product Support *HYBRID* RTX CorpFinance Senior Supervisor (M3), Patriot Product Support *HYBRID*Andover, MACost/Schedule baseline integration and maintenance, variance analysis and reporting, Risk and Opportunity management, Estimate at Completion preparation & policy compliance, Forecasting, Long Range Planning; while partnering with Program Managers, CAM's/IPTLs, Material Program Managers to influence decisions and provide personal involvement in the effective implementation of contracts. This managerial position includes leading and executing program controls, baseline development, Estimate at Complete (EACs), Submit Gates, internal customer negotiations, and financial planning requirements including AOP, Long Range Plan and R&O administration.
Microbiology Clinical Laboratory Supervisor, Evening Mass General BrighamMicrobiology Clinical Laboratory Supervisor, EveningBoston, MassachusettsBe capable of identifying problems that may adversely affect test performance or reporting of test results and either correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant, or director. - Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
Supervisor I, Clinical Laboratory - Chemistry, Day Mass General BrighamSupervisor I, Clinical Laboratory - Chemistry, DayBoston, MassachusettsMust have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewWaiver Broker Supervisor, Autism Support Center Northeast ArcWaiver Broker Supervisor, Autism Support CenterDanvers, MA$29.50–$31 / hourJob Summary The Waiver Broker Supervisor plays a critical leadership role within Northeast Arc's Autism Support Center (ASC), overseeing the delivery of services and supports provided through the Massachusetts Medicaid Autism Waiver Program. Working closely with DDS Autism Clinical Managers, provider agencies, community partners, and families, the Waiver Broker Supervisor supports the successful implementation of individualized services that promote independence, inclusion, and family empowerment.
Supervisor, Telecommunications Operations NeighborHealth CorpSupervisor, Telecommunications OperationsMA$99,840–$153,920 / yearThis role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment. Position Summary: NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff.
Registered Nurse Healthcare Supervisor (Residential Services) BridgewellRegistered Nurse Healthcare Supervisor (Residential Services)PeabodyFull timeGenerous paid time off includes your birthday (that's right, we even give you your birthday off!)A collaborative work environment that values new insight and personal contributionsWith over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development. Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives.
NewSupervisor, Disease Center Scheduling-Pediatrics Dana-Farber Cancer Institute IncSupervisor, Disease Center Scheduling-PediatricsBOSTON, MA$59,600–$67,600 / yearDrawing on a broad understanding of the DFCI and Scheduling Department practices and policies, and displaying a degree of initiative and independent judgement, the Supervisor will continually assess and direct a wide range of issues, including personnel management, systems issues, and escalated patient issues that may arise. Information Systems/Technology Skills: Exceptional computer skills and knowledge of Microsoft Office (operating systems, word processing, database, electronic mail, Internet, spreadsheet), Customer Relationship Manager (CRM), Epic.
Respiratory Care Supervisor- Full Time- (day shift) SolutionHealthRespiratory Care Supervisor- Full Time- (day shift)Manchester, New HampshireThe Respiratory Care Supervisor functions as an integral member of the departments management team providing clinical leadership, staff management, consultation and collaboration with physicians, nurses, and other members of the healthcare team, utilizing evidence best practice to guide respiratory care. The Respiratory Care Supervisor is a clinical expert, responsible for oversight of the respiratory care team, ensuring smooth operations and the delivery of high-quality patient to care to all ages, including the neonatal intensive care unit, during their assigned shift.
Blood Bank Supervisor Lighthouse Lab ServicesBlood Bank SupervisorBoston, MAA respected healthcare organization in the Boston area is seeking an experienced Blood Bank Laboratory Supervisor to oversee daily operations within a high-volume transfusion services department. This leadership opportunity is ideal for a skilled laboratory professional who enjoys mentoring staff, optimizing workflows, and ensuring the delivery of high-quality patient testing services.