Process Manager Internal Audit Officer PREMIER BankcardProcess Manager Internal Audit OfficerSioux Falls, South DakotaConduct, oversee, and provide constructive feedback to auditors for complex testing and workpaper documentation that is detailed, factual, and assesses the effectiveness and efficiency of the key controls to mitigate business area risks. Develops strong relationships with the business areas and audit team with effective communication, including listening skills, and subject-matter expertise/knowledge that will provide value and build trust, as well as help establish an effective control environment.
Tax Senior Manager - Gift Trust and Estate Eide Bailly LLPTax Senior Manager - Gift Trust and EstateSioux Falls, SDImplementing the planning process to create plans based on cash flow projections, distribution of income, business succession, estate preservation and estate plan flow. Working with staff to ensure gift, estate and fiduciary tax returns are completed correctly by required deadlines and under firm processes.
Healthcare Cost Reporting/Reimbursement Manager - Remote Eligible Eide Bailly LLPHealthcare Cost Reporting/Reimbursement Manager - Remote EligibleSioux Falls, SDRemote$95,000–$135,000 / yearLocation: Any state with an Eide Bailly office Work Arrangement: In-office, hybrid, or remote with the ability to come into an Eide Bailly office as needed Typical Day in the Life In this role, you will lead healthcare financial projects, including Medicare and Medicaid cost report services for a variety of healthcare facilities, while also supporting other reimbursement initiatives as needed. A typical day as a Healthcare Reimbursement Manager might include the following: Overseeing cost report preparation and reimbursement engagements to ensure objectives are met, including supporting staff development, addressing client needs, and maintaining engagement profitability.
District Sales Manager - Sioux Falls, SD Sysco CorpDistrict Sales Manager - Sioux Falls, SDSioux Falls, SDLead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) -. Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
Restaurant General Manager Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Restaurant General ManagerSioux Falls, SDFull timeDirectly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation; directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application.
Registered Nurse (RN) Case Manager | MCK Case Management Avera HealthRegistered Nurse (RN) Case Manager | MCK Case ManagementSioux Falls, SD$34.50–$51.50 / hourCoordinates all discharges for acute to acute transfers, transfers to tertiary care centers, skilled nursing facilities, long term care facilities, assisted living facilities, inpatient rehabilitation centers, long term acute care facilities, group homes, hospice, prisons, etc. Helps coordinate and arrange services such as home health care, outpatient dialysis, outpatient/home infusions, durable medical equipment, oxygen supplies, wound care supplies/appointments, outpatient therapy services, NICU care programs, etc.
Registered Nurse (Rn) Case Manager | MCK Case Management Avera HealthRegistered Nurse (Rn) Case Manager | MCK Case ManagementSioux Falls, SD$34.50–$51.50 / hourCoordinates all discharges for acute to acute transfers, transfers to tertiary care centers, skilled nursing facilities, long term care facilities, assisted living facilities, inpatient rehabilitation centers, long term acute care facilities, group homes, hospice, prisons, etc. Helps coordinate and arrange services such as home health care, outpatient dialysis, outpatient/home infusions, durable medical equipment, oxygen supplies, wound care supplies/appointments, outpatient therapy services, NICU care programs, etc.
NewTerritory Manager, Dermatology & Immunology - Dakotas Sun Pharmaceutical Industries LtdTerritory Manager, Dermatology & Immunology - DakotasSD$130,000–$160,000 / yearOBJECTIVES: The Dermatology & Immunology Territory Manager is responsible for promoting Sun's branded dermatology portfolio and optimizing the business opportunities in targeted HCP offices and institutions that specialize in our therapeutic areas. Sun Dermatology is committed to building a best-in-class commercial team of passionate, ethical and credible professionals who are committed to winning the right way and are accountable to their assigned objectives.
Lean Operations Manager Scientific Safety AllianceLean Operations ManagerBaltic, SD$110,000–$140,000 / yearOversee Daily Service Operations: Oversee all operations of this branch which includes scheduling, dispatch, customer relationships and resource allocation to ensure timely and efficient completion of customer projects. This role will initially report to SSA's Midwest Regional Manager and work closely with our COO, VP of Sales, and Field Operations teams to build and execute a customer-centric strategy.
Area Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN) Amazon.com IncArea Manager Intern - Summer 2027 (ND, SD, NE, KS, MN, IA, WI, IL, MI, IN)Sioux Falls, SDAs an Area Manager intern, no two days look exactly the same, but every shift gives you the chance to learn how to lead a team, solve real problems, and directly impact how millions of customers receive their orders. This is a ten-week internship (40 hours per week) during the summer of 2027 located within one of Amazon's fulfillment centers, sort centers, delivery stations or other operations buildings.
RN Readmission Manager, Payment Integrity Centene Corporation GroupRN Readmission Manager, Payment IntegritySD$87,700–$157,800 / yearEducation/Experience: Bachelor's degree in Healthcare Administration, Business, Public Health, Health Information Management, Nursing, or a related field required; an additional four (4) years of directly related experience may be considered in lieu of a degree. License/Certification: Active Health Information Management or coding credentials required, such as RHIT, RHIA, CCS, CIC, or CCDS or Registered Nurse licensure or higher clinical qualification, in combination with a coding credential, required.
Assistant Manager - Empire Mall, Hollister A&F StoresAssistant Manager - Empire Mall, HollisterSioux Falls, South DakotaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Traveling Bilingual Safety Manager B&B ConcreteTraveling Bilingual Safety ManagerSioux Falls, South DakotaThis will include, but is not limited to, assisting in development of a zero injury safety culture on each project, conducting at least weekly documented jobsite safety inspections, effectively communicate orientations for all new project workers, assist with and review subcontractor daily pre-task safety analysis, actively promote and participate in daily stretch and flex program, identify project trends and execute proactive safety initiatives to eliminate incidents, support corporate goals and initiatives, emphasize and support proactive safety such as near miss/hazard reporting, coach and recognize workers on safe work methods, report all incidents in an effective and timely manner following established protocols and be a champion in motivating workers to perform their jobs safely! Ensure that each subcontractor designates a safety representative that is properly trained in subcontractors scope of work and has the proper authority to correct safety issues.
Traveling Safety Manager - CHST Required B&B ConcreteTraveling Safety Manager - CHST RequiredSioux Falls, South DakotaThis will include, but is not limited to, assisting in development of a zero injury safety culture on each project, conducting at least weekly documented jobsite safety inspections, effectively communicate orientations for all new project workers, assist with and review subcontractor daily pre-task safety analysis, actively promote and participate in daily stretch and flex program, identify project trends and execute proactive safety initiatives to eliminate incidents, support corporate goals and initiatives, emphasize and support proactive safety such as near miss/hazard reporting, coach and recognize workers on safe work methods, report all incidents in an effective and timely manner following established protocols and be a champion in motivating workers to perform their jobs safely! Ensure that each subcontractor designates a safety representative that is properly trained in subcontractors scope of work and has the proper authority to correct safety issues.
Senior Maintenance Manager Henkel AG & Co KGaASenior Maintenance ManagerBrandon, SD$115,000–$150,000 / yearHenkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings. Hands-on expertise with critical facility systems, including electrical, HVAC, compressed air, vacuum, chilled water, hot oil, and fire/life safety systems, with the ability to apply engineering principles to operational challenges.
NewBusiness Manager ABC Phones of North Carolina IncBusiness ManagerSioux Falls, SD$85,000–$100,000 / yearSalary: We are proud our Business Managers earn a national #All-in average of $85,000 - $100,000 with additional earning potential when combining a base yearly rate and uncapped commission. All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date.
Manager, Channel Sales Graco IncManager, Channel SalesSouth Dakota, SDRemote$111,100–$194,400 / yearThe Manager, Channel Sales is responsible for developing and executing regional sales plans to meet growth objectives, designing marketing initiatives, and collaborating with the Marketing team to identify product, promotion, and program opportunities. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers.
NewDistrict Manager Quality BrandsDistrict ManagerSioux Falls, South DakotaIf you're looking for an opportunity to lead people, influence business results, and build a successful sales team while working for a growing family-owned company, we'd love to hear from you! As a District Manager, you'll lead a team of Sales Leads while supporting the continued growth of Quality Brands throughout South Dakota.
Case Manager, Registered Nurse CVS Health CorpCase Manager, Registered NurseSD$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
NewWarehouse Assistant Manager CDL (Hourly) Spee-Dee Delivery ServiceWarehouse Assistant Manager CDL (Hourly)Sioux Falls, SD$26–$30 / hourFull timeJob SummaryThe Warehouse Assistant Manager will support daily warehouse operations and staff in the day-to-day activities to ensure timely, safe and efficient operations. Cloud, MN, we employ over 1,800 team members across the Midwest and continue to grow while maintaining a strong focus on safety, service, and reliability.
Territory Account Manager EquipmentShareTerritory Account ManagerSioux Falls, SD$150,000–$600,000 / yearHeavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business). We’re hiring a Territory Account Manager at our rental facility in Sioux Falls, SD , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Process Manager Internal Audit Officer First PREMIER BankProcess Manager Internal Audit OfficerSioux Falls, SDFull timeConduct, oversee, and provide constructive feedback to auditors for complex testing and workpaper documentation that is detailed, factual, and assesses the effectiveness and efficiency of the key controls to mitigate business area risks. Develops strong relationships with the business areas and audit team with effective communication, including listening skills, and subject-matter expertise/knowledge that will provide value and build trust, as well as help establish an effective control environment.
Territory Account Manager EquipmentShare.com IncTerritory Account ManagerSioux Falls, SD$150,000–$600,000 / yearHeavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B is sales preferred, but not required (if you're a born salesperson, we'll train you on what you need to know and how to win more business). We're hiring a Territory Account Manager at our rental facility in Sioux Falls, SD, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Restaurant General Manager CyHawk HospitalityRestaurant General ManagerSioux Falls, South DakotaPOSITION ACTIVITIES AND TASKS Directly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation; directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.
Safety Manager L. G. Everist, Inc.Safety ManagerSioux Falls, SDJob Summary: The Safety Manager is responsible for developing, implementing, and maintaining comprehensive safety programs, policies, and procedures that promote a safe work environment and foster a positive, proactive safety culture throughout the organization. Education and Experience: Bachelor’s degree in occupational safety and health or an equivalent combination of education, training, and experience.
Tax Manager - Tax Controversy - Washington National Tax RSM US LLPTax Manager - Tax Controversy - Washington National TaxSioux Falls, SD$120,000–$240,900 / yearRepresentation includes but is not limited to IRS account issues including various tax accounts analysis, penalty and interest abatements, missed election private letter ruling requests, IRS examinations, IRS Appeals and alternative dispute resolution techniques. Excellent written and verbal communication, analytical, and interpersonal skills along with the ability to communicate clearly and professionally with firm personnel and clients along with the ability to communicate clearly and professionally with firm personnel and clients.
Manufacturing Manager MasterBrand, Inc.Manufacturing ManagerSioux Falls, SDFull timeWe are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Builds Effective Teams and Engagement : Develops high-performing teams by leveraging diverse skills and perspectives while fostering a culture of engagement and accountability.
Senior Manager, Software Development Silencer CentralSenior Manager, Software DevelopmentSioux Falls, South DakotaStrong project management skills within Agile Principals and Scrum Framework with demonstrated change management leadership skills. Oversee the creation, customization, and optimization of Silencer Central's codebases and development workflows to improve efficiency and reduce technical debt.
Manager Digital Product CVS Health CorpManager Digital ProductSD$83,430–$222,480 / yearThis role requires exceptional collaboration skills, as the Product Manager will work intimately with cross-functional teams including data engineering, software engineering teams, business intelligence, and various business stakeholders. Minimum of 6 years professional experience including 4 or more years specifically in product based roles, with a significant focus on data products or platforms (governance, catalog, quality, or analytics platforms preferred).
Sr. Manager, Pricing - Pharmacy Appeals CVS Health CorpSr. Manager, Pricing - Pharmacy AppealsSD$67,900–$182,549 / yearThis role requires a thorough knowledge of claim adjudication, appeals related processes, and being a leader working with other internal business units to develop new solutions to meet the ever-increasing number of complex appeal bill compliance requirements. Leads with strategic leadership and guidance to pharmacy reimbursement appeals teams, ensuring effective strategies and operations are effectively progressed to improve performance.
Construction Project Manager MC&R Pools, Inc.Construction Project ManagerSioux Falls, SDOn-Site leadership: Directing all phases of new pool construction and renovations at municipal, commercial and residential sites. Project Efficiency: Ensuring timely completion of projects with a focus on precision and a “low threshold for mistakes”.
District Manager DRM IncDistrict ManagerSioux Falls, SD$70,000–$90,000 / yearWork in an assigned DRM Arby's restaurant location for a minimum of six (6) months to gain hands-on operational experience and demonstrate proficiency in restaurant leadership, guest service, staffing, training, financial performance, and operational systems. PURPOSE: To effectively lead Restaurant Managers and Assistant Managers to provide exceptional guest service and grow sales and attain profit goals, working within the framework and expectations of DRM values and policies.
["Account Manager","Account Manager"] Direct Companies["Account Manager","Account Manager"]Sioux FallsWhat We're Looking for in a Candidate: Previous account management, client success, customer service, or related client-facing experience preferred Strong written and verbal communication skills Excellent organization and follow-through Ability to manage multiple priorities in a varied, fast-moving role Confidence communicating with clients, leadership, and internal service teams Strong relationship-building and problem-solving skills Ability to gather feedback, identify trends, and recommend improvements Comfort learning and working with technology, client portals, CRM systems, and reporting tools Experience in managed services, IT, technology, or business-to-business services is helpful Bachelor's degree in Business, Communications, Marketing, or a related field preferred, or equivalent experience. You'll play an important role in helping clients feel supported while connecting their feedback with the teams responsible for delivering excellent service.
Restaurant Manager Red Lobster Hospitality LLCRestaurant ManagerSioux Falls, SD$53,300–$63,800 / year1+ years management or supervisory experience in restaurant, hotel, retail or general business required *2+ years casual dining or full-service restaurant management experience preferred. We offer an in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game.
Licensed Studio Manager Sioux Falls West Waxing The City Waxing the CityLicensed Studio Manager Sioux Falls West Waxing The CitySioux Falls, South Dakota$48,000–$50,000 / yearDeveloping a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists® become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.
Licensed Esthetician / Cos Assistant Manager East/West Sioux Falls Waxing the CityLicensed Esthetician / Cos Assistant Manager East/West Sioux FallsSioux Falls, South Dakota$25–$35 / hourDeveloping a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists® become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.
District Manager Arby's Restaurant Group IncDistrict ManagerSioux Falls, SD$70,000–$90,000 / yearWork in an assigned DRM Arby's restaurant location for a minimum of six (6) months to gain hands-on operational experience and demonstrate proficiency in restaurant leadership, guest service, staffing, training, financial performance, and operational systems. PURPOSE: To effectively lead Restaurant Managers and Assistant Managers to provide exceptional guest service and grow sales and attain profit goals, working within the framework and expectations of DRM values and policies.
Assistant Store Manager O'Reilly Auto EnterprisesAssistant Store ManagerSioux Falls, South DakotaPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Collision Program Lab Specialist Southeast Technical CollegeCollision Program Lab SpecialistSioux Falls, SDThe Lab Specialist facilitates the operation of the Collision Repair and Refinish labs and supports students in a variety of hands-on activities that reinforce proper repair procedures, problem-solving skills, and safe equipment use within Southeast Technical College's (STC) Collision Repair and Refinishing program. The Lab Specialist promotes a safe and effective learning environment while supporting program goals, maintaining accurate records, and continuously updating technical skills in alignment with industry expectations and advisory input.
Restaurant Manager Red LobsterRestaurant ManagerSioux Falls, South Dakota$53,300–$63,800 / yearFull time1+ years management or supervisory experience in restaurant, hotel, retail or general business required *2+ years casual dining or full-service restaurant management experience preferred. We offer an in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game.
Registered Nurse (RN) Case Manager | MCK Case Management AveraRegistered Nurse (RN) Case Manager | MCK Case ManagementSioux Falls, South Dakota$34.50–$51.50 / hourCoordinates all discharges for acute to acute transfers, transfers to tertiary care centers, skilled nursing facilities, long term care facilities, assisted living facilities, inpatient rehabilitation centers, long term acute care facilities, group homes, hospice, prisons, etc. Helps coordinate and arrange services such as home health care, outpatient dialysis, outpatient/home infusions, durable medical equipment, oxygen supplies, wound care supplies/appointments, outpatient therapy services, NICU care programs, etc.
Manager Dave & Buster's Entertainment IncManagerSioux Falls, SDLiving our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results. You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks.
Tax Manager, CPA Wertz & AssociatesTax Manager, CPASioux Falls, SD$100,000–$125,000 / yearKnown for combining sophisticated technical expertise with a relationship-driven approach, the firm works closely with clients year-round to provide proactive tax planning, strategic guidance, and practical business solutions that help clients achieve long-term financial success. It's an opportunity to become a trusted advisor to business owners, entrepreneurs, closely held companies, and high-net-worth individuals while helping lead a talented tax team, strengthen client relationships, and play an integral role in the continued growth of a thriving practice.
Occupational Therapy Manager Call To FreedomOccupational Therapy ManagerSioux Falls, SDOur multidisciplinary team provides crisis intervention, advocacy, counseling, occupational therapy, housing support, prevention education, and community outreach to help survivors achieve safety, healing, and long-term independence. Occupational therapy becomes a powerful pathway to healing—helping individuals establish healthy routines, develop life skills, increase independence, build confidence, and achieve meaningful goals.
Warehouse Manager Gameday Social ApparelWarehouse ManagerSioux Falls, South DakotaThe Warehouse Manager is responsible for leading the warehouse team, maintaining inventory accuracy, managing workflows for pick/pack and order fulfillment, and ensuring timely, accurate, and high-quality shipments for our customers and retail partners. This role is ideal for a hands-on leader who thrives in a fast-paced environment, balances structure with flexibility, and can build scalable processes to support a growing fashion and lifestyle brand.
Anthropologie Assistant Department Manager AnthropologieAnthropologie Assistant Department ManagerSioux Falls, South DakotaFull timeLocation: This position is located at 5000 W Empire Mall, Sioux Falls, South Dakota, 57106 United States Role Summary: The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
Area Service Manager Trane TechnologiesArea Service ManagerSioux Falls, South DakotaProcesses within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through contract pricing on parts and service, field service coordination, technicians recruitment, training and development management of technicians, invoicing and collections, and customer satisfaction. Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Retail Assistant Manager - Full-Time MauricesRetail Assistant Manager - Full-TimeSioux Falls, South DakotaSick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage.
Team Manager Practitioner - Sioux Falls, South Dakota Purple Communications IncTeam Manager Practitioner - Sioux Falls, South DakotaSioux Falls, SDTeam Manager - Practitioner Required Skills/Qualifications: Must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct. Human resources management skills to hire and train employees, evaluate work performance, address employee relations issues, and resolve problems.
Team Manager Practitioner - Omaha, NE Purple Communications IncTeam Manager Practitioner - Omaha, NESioux Falls, SDTeam Manager - Practitioner Required Skills/Qualifications: Must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct. Human resources management skills to hire and train employees, evaluate work performance, address employee relations issues, and resolve problems.