Fiscal representatives, other operations staff) of program modifications in response to development/expansion and program evaluation based upon current regulatory expectations; implement those strategies as deemed necessary and appropriate • Manage and respond to requests in multiple areas including but not limited to File and Records Management of consumer and program records, Payroll, Purchasing, Information Technology Services, and Human Resources • Plan, facilitate, lead, and participate in program / administrative meetings, staff meetings and meetings with all other departments across the organization, including but not limited to departmental meetings, problem solving meetings with residential providers and/or families, as needed • Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures, processing transfers and promotions, administering disciplinary actions, adjudicating grievances, where appropriate, etc. They work directly with Program Managers to plan, organize, and direct the identification, prioritization and implementation of contracted projects that improve measurable financial and service outcomes for the programs as well as the implementation of service delivery as per Division of Developmental Disabilities (DDD) policies and procedures.




