Area Director of Marketing - Social Clubs Schulte Hospitality Group IncArea Director of Marketing - Social ClubsLouisville, KYSuccess in this role will be measured through topline revenue growth and profit expansion driven by a broader and more engaged membership base, new member acquisition, increased member lifetime value, improved retention and reduced churn, higher F&B utilization and spend, growth in private events and programming revenue, stronger member participation, increased digital engagement, and overall brand awareness within each market. Reporting into the local General Managers, with a dotted line into SHG corporate Marketing, this role partners closely with club operations, food & beverage leadership, membership teams, and external creative and PR partners to drive relevance, engagement, retention, and revenue through experiential marketing and community-driven storytelling.
NewAssistant Clinical Director of Residential Operations MaryhurstAssistant Clinical Director of Residential OperationsLouisville, KYFull timeOur programs work together to break cycles of abuse, restore hope, and build brighter futures:Residential programs that help youth heal and transition to stable homesCommunity and transitional living programs that equip survivors with tools for independenceMaryhurst Renewal, offering counseling and support for children, adults, and families in office, home, and school settingsIf you're passionate about helping young people reclaim their futures, you'll be joining a mission that matters. Non-Licensed Starting Salary: $54,600Licensed Starting Salary: $60,000 If you're someone who cares deeply about helping young people heal - and you're energized by supporting the staff who make that healing possible - this role might be exactly where you belong.
Neighborhood Services Director (48531) City of CovingtonNeighborhood Services Director (48531)Covington, KY$105,000–$130,000 / yearThis position provides functional oversight of housing and community development grant programs, code enforcement, parks and recreation, as well as various strategic projects like management and disposition of City-owned real estate, a neighborhood grant program, and other special projects. SUPERVISORY RESPONSIBILITIES: Directly supervises the Assistant Director of Neighborhood Services, Code Enforcement Manager, Community Development/Federal Grants Manager, Parks & Recreation Manager, and Administrative Assistant.
Principal DT Program Manager, Air & Water Microenterprises GE AppliancesPrincipal DT Program Manager, Air & Water MicroenterprisesLouisville, KentuckyThis role will be embedded within the business, responsible for driving the delivery of key initiatives that enable growth across Residential, Light Commercial and Commercial Applied operations as Air & Water pursues its vision to grow from $400 million to $3 billion in revenue by 2030. The successful candidate will thrive in a fast-paced environment, leveraging strong business acumen, program leadership skills, and influence cross-functional teams to drive execution and champion innovative solutions, including emerging technologies such as AI.
Senior Technical Program Manager Akamai Technologies, Inc.Senior Technical Program ManagerFrankfort, KY$119,600–$215,400 / yearOur Akamai Information Technology organization is a team of industry-leading professionals dedicated to owning and driving the innovation of Akamai's Corporate Infrastructure, Applications, Development, Security, and Compliance for our customers and corporate stakeholders Information Technology manages all aspects of the IT Program Lifecycle and the coordination and delivery of key cross-organizational strategic programs. As a Senior Technical Program Manager, you will be responsible for: + Leading program definition, planning, scope, and execution of assigned programs, managing the health status of programs to anticipate risks and/or issues and implement mitigation plans.
Executive Director - SMI - iRISE Waiver Delion Care ServicesExecutive Director - SMI - iRISE WaiverFrankfort, KentuckyThis role is responsible for the operational excellence, staff leadership, and strict regulatory compliance of Supervised Residential Care and In-Home Independent Living Supports for adults with Serious Mental Illness (SMI). Candidates must meet the following criteria: Education: Bachelor’s degree in a human services field (Social Work, Psychology, Counseling, or closely related discipline).
NewLead Director, Risk Adjustment Performance Reporting and Insights CVS Health CorpLead Director, Risk Adjustment Performance Reporting and InsightsKY$100,000–$231,540 / yearMaster's degree in Business, Informatics, Analytics, Finance, Statistics, Computer Science, Public Health, Healthcare analytics, Actuarial, Mathematics, Economics, or equivalent combination of advanced education, professional certification, or demonstrated subject matter expertise preferred. Partner with provider, clinical, and operational leaders to support performance improvement initiatives through data-driven insights and targeted intervention strategies.
Center Director (Board Certified Behavior Analyst) BCBA - Carrollton, KY Autism Behavioral InstituteCenter Director (Board Certified Behavior Analyst) BCBA - Carrollton, KYKYAs a Center Director at Already Autism Health, you will provide leadership, clinical oversight, conduct behavioral assessments, and supervise a team of BCBAs, RBTs, BCaBAs, clinic supervisors, and practicum students. Qualifications for Center Director BCBAs: Master's degree or national equivalent with a major in psychology, special education, Applied Behavior Analysis, or related field of study.
Senior Director, Economic Empowerment (M2) Save The Children Federation IncSenior Director, Economic Empowerment (M2)Lexington, KY$119,425–$133,475 / yearLead the planning, coordination, and execution of workforce development strategies aligned with organizational goals, program priorities, and long-term impact objectives, translating strategic workforce plans into actionable implementation frameworks, including timelines, performance indicators, and resource requirements. Lead the development of signature program packages, testing effective combinations of training and placement interventions, diverse delivery mechanisms, and public and private sector engagement tactics that integrate innovative solutions to accelerate outcomes (AI, ICT, social enterprise, etc.) to inform strategic and operational refinements.
Senior Director, Economic Empowerment (M2) Save The ChildrenSenior Director, Economic Empowerment (M2)Lexington, KY$119,425–$133,475 / yearLead the planning, coordination, and execution of workforce development strategies aligned with organizational goals, program priorities, and long-term impact objectives, translating strategic workforce plans into actionable implementation frameworks, including timelines, performance indicators, and resource requirements. Lead the development of signature program packages, testing effective combinations of training and placement interventions, diverse delivery mechanisms, and public and private sector engagement tactics that integrate innovative solutions to accelerate outcomes (AI, ICT, social enterprise, etc.) to inform strategic and operational refinements.
Medical Director TEEMA GroupMedical DirectorOwensboro, KY$250,000–$285,000Experience working in a managed care environment and collaborating with peers and other health providers on utilization, quality management, performance improvement, pharmacy and therapeutics, peer review, credentialing, and physician leadership. Successful completion of a comprehensive background check, including federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
Manager Development Program - Operations Manager Performance Food Group CoManager Development Program - Operations ManagerLeitchfield, KYPosition Summary: The Operations Manager Development Program is designed to immerse high-potential leaders in all facets of Distribution Center Operations, providing a comprehensive understanding of Core-Mark's supply chain model and the operational disciplines that drive service excellence, profitability, and execution of the financial plan. Through hands-on experience across all shifts and key functional areas, including Warehouse, Transportation, and Facility Operations, participants will build the leadership capabilities, operational expertise, and business acumen required to successfully lead a distribution center environment.
Personal Training Director CrunchPersonal Training DirectorLexington, KYTrain & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention. To achieve these objectives the Personal Training Director will: Ensure that all Personal Trainers are delivering high quality programs to their clients.
NewProgram Manager Lawelawe Defense IncProgram ManagerFort Knox, KYLawelawe Defense offers an outstanding record of delivery on various projects encompassing: Program and Portfolio Management; Systems Engineering and Architecture; Network Engineering and Operations; Data Center Optimization and Operations; and Desktop/Server and Application Virtualization. Who We Are Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training, and medical staffing.
Executive Director, AI Infrastructure & Platform Engineering CVS Health CorpExecutive Director, AI Infrastructure & Platform EngineeringKY$175,100–$334,750 / yearReporting to the Global Head of Infrastructure/AI Operations and Service Delivery, this leader will establish operational baselines across the full infrastructure stack - hardware, network fabric, GPU clusters, storage, and the operating systems and orchestration layers above - and build the Site Reliability Engineering practice that delivers the availability, reliability, and performance that frontier AI workloads demand. The ideal candidate will bring the following experience, knowledge, and abilities: 10+ years of engineering leadership experience, with substantial time directly owning physical infrastructure at data center scale - including hardware lifecycle, capacity planning, and facility coordination (power, cooling, rack-and-stack execution).
ESD Program Manager GE Appliances, a Haier companyESD Program ManagerLouisville, KYThe GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_, _we always look for a better way_, and _we create possibilities_. The position works closely with product line management and cross-functional teams—including Technology, Operations, Engineering, and Supplier Quality—to address and reduce the Cost of Quality and enhance product profitability.
NewAssistant News Director TEGNA IncAssistant News DirectorLouisville, KYThe Assistant News Director will lead day-to-day decision making on broadcast coverage and work closely with the digital team to ensure our content best serves the audience on all platforms. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
Director of Auxiliary Services & Procurement Kentucky State UniversityDirector of Auxiliary Services & ProcurementFrankfort, KYManage and oversee the daily operations of University auxiliary services, including the Bookstore, Dining Services, Printing Services, Vending Services, Campus Card Services, and other assigned auxiliary enterprises. SUPERVISORY RESPONSIBILITY: This position provides direct supervision of Auxiliary Services and Procurement personnel and may provide indirect oversight of contracted service providers and vendors.
Marketing Director Activate GamesMarketing DirectorLexington, KentuckyPosition Overview The Marketing Director is responsible for leading the day-to-day execution of Activate's marketing strategy — translating brand vision into campaigns, content, and programs that drive customer acquisition, repeat visits, and revenue growth across all U.S. locations. Oversee and manage the local marketing budgets, approving and denying partnerships, managing the chamber relationships, ensuring local teams are trained on properly evaluating them for ROI.
Director, Hospital Key Account Management - Neuroscience- East Coast Bristol Myers SquibbDirector, Hospital Key Account Management - Neuroscience- East CoastField, KY$216,620–$262,496 / yearBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Product Counsel Senior Director Rocket SoftwareProduct Counsel Senior DirectorFrankfort, KYRemote$164,500–$222,075 / yearPrincipal duties include leading Rocket's responsible AI legal program, advising on product development, commercialization, and go-to-market strategies, and serving as a key legal resource on technology transactions including licensing, strategic partnerships, and M&A. + Monitor, analyze, and advise on developments in AI law and regulation, data privacy, open source, and other technology-related legal areas that affect Rocket's products and business, and proactively translate regulatory developments into actionable guidance.
Director, Case Management (Registered Nurse) Veracity Software IncDirector, Case Management (Registered Nurse)Mayfield, KYThe Director of Case Management provides strategic and operational leadership for the Case Management Department, ensuring effective patient care coordination, utilization management, discharge planning, regulatory compliance, and departmental performance. The Director oversees staffing, budgeting, quality initiatives, patient satisfaction, and continuous process improvement while fostering a culture of collaboration and professional development.
Director of Case Management Abode Techzone LLCDirector of Case ManagementMayfield, KYThis leadership role is responsible for developing departmental strategy, ensuring high-quality patient care coordination, maintaining regulatory compliance, and driving operational excellence. Direct daily case management operations, including patient care coordination, service delivery, technology utilization, and resolution of patient or stakeholder concerns.
Director Infrastructure & Cloud GE AppliancesDirector Infrastructure & CloudLouisville, KentuckyUnderstands and operates at an enterprise-wide level; aligns priorities with broader goals, measures outcomes – metrics driven, uses feedback to change as needed, evaluates alternatives, solutions oriented, seeks alternatives and broad input; can see connections within complex issues. Provide leadership by joining bridges for all critical infrastructure incidents as necessary to assess impact, coordinate response efforts, help with escalations, communicate status, resolution progress to senior leadership and key stakeholders.
Hyperbaric Safety Director Part Time (RN or LPN Preferred) HealogicsHyperbaric Safety Director Part Time (RN or LPN Preferred)Middlesboro, KentuckyFor Ohio, current Ohio license either as Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN), Respiratory Therapist or Certified Hyperbaric Technologist (CHT) as approved by National Board of Diving and Hyperbaric Medical Technology (NBDHMT). Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
Hyperbaric Safety Director Healogics IncHyperbaric Safety DirectorKYState variations: For Ohio, current Ohio license either as Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN), Respiratory Therapist or Certified Hyperbaric Technologist (CHT) as approved by National Board of Diving and Hyperbaric Medical Technology (NBDHMT). Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
Wellness Director StoryPointWellness DirectorLouisville, KYPerform admission and ongoing evaluations of residents every 6 months, upon return from Hospital or skilled environment, or change of condition (initiate care conference) and use this information to set measurable goals and outcomes for residents that meet the physical, mental, and psychosocial needs. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.
Director of Human Resources Talis GroupDirector of Human ResourcesLouisville, KY$120,000–$150,000 / yearReporting directly to executive leadership, you will serve as a trusted advisor and key business partner, helping shape the future of the organization while leading all aspects of the HR function. Talis Group’s client, a growing and well-established manufacturing company, is seeking a dynamic Director of Human Resources to join its leadership team.
Director of Material Support Services (MSS) & Launch EmotivDirector of Material Support Services (MSS) & LaunchLouisville, KentuckyWe are seeking a strategic and dynamic Director of MSS & Launch to drive our MSS launch execution, operational excellence, materials strategy, program management, and industrial engineering initiatives across the organization. The ideal candidate is an innovative, data-driven leader with a passion for operational excellence, lean principles, program execution, and developing high-performing teams.
Associate Director, Real World Data Strategy Bristol Myers SquibbAssociate Director, Real World Data StrategyField, KY$164,050–$198,790 / yearBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. The Associate Director, Real World Data Strategy plays a critical role in driving end-to-end RWD capabilities across strategy, partnerships, acquisition, data management, product development, governance, and value realization.
Director, Philanthropy (Student Success) University of LouisvilleDirector, Philanthropy (Student Success)Louisville, KYPosition Description: The Director of Philanthropy for Student Success will play a key role - individually and collectively - in cultivating long-term relationships with donors who have the capacity to make transformative gifts, while leveraging the relationships and vision of university leaders to secure support for strategic university priorities and initiatives. Experience managing a major gift portfolio utilizing metrics, systems, and relationship-building skills to maximize strategic cultivation, solicitation, and stewardship of 6-figure-plus donors and transformational gifts, preferably with a focus on student success or student affairs.
Director, Philanthropy (College of Arts & Sciences) University of LouisvilleDirector, Philanthropy (College of Arts & Sciences)Louisville, KYPosition Description: The Director of Philanthropy for the College of Arts & Sciences will play a key role - individually and collectively - in cultivating long-term relationships with donors who have the capacity to make transformative gifts, while leveraging the relationships and vision of university leaders to secure support for strategic university priorities and initiatives. Actively maintain a portfolio of major gift level prospects, particularly where there are multiple complex university relationships and the opportunity exists to have university-wide impact that requires thoughtful, experienced, prospect management.
Director, Philanthropy (Speed School of Engineering) University of LouisvilleDirector, Philanthropy (Speed School of Engineering)Louisville, KYSpeed School of Engineering will play a key role - individually and collectively - in cultivating long-term relationships with donors who have the capacity to make transformative gifts, while leveraging the relationships and vision of university leaders to secure support for strategic university priorities and initiatives. Actively maintain a portfolio of major gift level prospects, particularly where there are multiple complex university relationships and the opportunity exists to have university-wide impact that requires thoughtful, experienced, prospect management.
Product Director Atlas Air, Inc.Product DirectorErlanger, KY$155,000–$218,000 / yearThey effectively integrate, motivate and build relationships with and between team members, key stakeholders, customers, executives, and other individuals or organizations involved with the end-to-end product life cycle. Position Summary: The Product Director determines and oversees delivery of the strategy and roadmap for their products to achieve customer and end-user outcomes, as well as Atlas's business and financial objectives.
Medical Director of Telehealth Medical Doctor BrightSpring Health ServicesMedical Director of Telehealth Medical DoctorLOUISVILLE, KYAbode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. You will help deliver high-quality, evidence-based virtual care to medically complex patients across multiple markets - including patients recently discharged from the hospital, those receiving home health services, and geriatric, homebound, and facility-based individuals.
Life & Workforce Readiness Director Boys & Girls Clubs of KentuckianaLife & Workforce Readiness DirectorLou, KYFull timeThe Life & Workforce Readiness Director will guide youth and teens through career assessments, industry simulations, and skill-building experiences that prepare them for real-world opportunities and long-term success. The Life & Workforce Readiness Director leads the design, implementation, and evaluation of workplace readiness, career exploration, and employment pathways for youth and teens across the Boys & Girls Club of Kentuckiana, including the Mobile Club.
Life & Workforce Readiness Director Boys & Girls ClubsLife & Workforce Readiness DirectorLou, KentuckyThe Life & Workforce Readiness Director will guide youth and teens through career assessments, industry simulations, and skill-building experiences that prepare them for real-world opportunities and long-term success. The Life & Workforce Readiness Director leads the design, implementation, and evaluation of workplace readiness, career exploration, and employment pathways for youth and teens across the Boys & Girls Club of Kentuckiana, including the Mobile Club.
Residential Area Director - ID/DD Services Dungarvin Inc.Residential Area Director - ID/DD ServicesLouisville, KYFinancial & Performance Management: Monitor operational performance, staffing trends, budgets, expenses, and program performance across assigned services while partnering with leadership teams to support financial health, operational stability, and long-term program success. You'll work closely with Area Managers, Program Directors, support staff, and the state management team to drive operational excellence, strengthen leadership teams, and ensure consistency and compliance across all programs.
Regional Director of Culinary Experience Triple Crown Senior LivingRegional Director of Culinary ExperienceLouisville, KentuckyThe Regional Director of Culinary Experience provides dining support, develops menus, recipes and production details specifically for Triple Crown Senior Living culinary programs. This position will also provide training and guidance for Executive Directors, Culinary Directors, Sous Chefs, Cooks, and Culinary Associates in all aspects of the culinary service programs.
Senior Center Director - Russell County Lake Cumberland Area Development DistrictSenior Center Director - Russell CountyRussell Springs, Kentucky$23,500Department: Senior Services Supervisor: Senior Services Director Supervises: Staff Assigned to Senior Center Class Characteristics: Responsible for everyday operation of the County Citizen Center. Processes: Frequently required to refine existing work methods and develop new techniques, concepts, or programs within established limits or policies.
Capture Director, Medicaid Proposals CVS Health CorpCapture Director, Medicaid ProposalsKY$100,000–$231,540 / yearCollaborate with Business Development and health plan leaders to understand current and Collaborates with Business Develop and Health Plan Leaders to understand competitor programs, weaknesses, innovations, and performance as well as current and emerging customer needs and requirements unique to the state's population, health inequities, SDOH concerns, and other emerging issues. As a Capture Director, Medicaid Proposals, you will play a critical role in supporting our Aetna members and our business by leading strategy and capture planning activities in support of business development that targets new markets, existing health plan reprocurement, and RFx proposal development.
Executive Director, Medical And Occupational Health GE AppliancesExecutive Director, Medical And Occupational HealthLouisville, KYContinuous Improvement: Drive service innovation and continuous improvements for all clinical and wellbeing initiatives and resources serving public and occupational health, travel medicine, primary care, point care solutions, and health plan needs. The Executive Director, Medical and Occupational Health is a highly experienced and strategic leader responsible for developing, implementing, and overseeing all aspects of a comprehensive occupational health program for GE Appliances.
Executive Director, Medical and Occupational Health GE AppliancesExecutive Director, Medical and Occupational HealthLouisville, KentuckyContinuous Improvement: Drive service innovation and continuous improvements for all clinical and wellbeing initiatives and resources serving public and occupational health, travel medicine, primary care, point care solutions, and health plan needs. The Executive Director, Medical and Occupational Health is a highly experienced and strategic leader responsible for developing, implementing, and overseeing all aspects of a comprehensive occupational health program for GE Appliances.
Medical Director - Radiation Oncology - MD or DO CVS Health CorpMedical Director - Radiation Oncology - MD or DOKY$174,070–$374,920 / yearThe Radiation Oncology Medical Director supports the CVS Health Specialty oncology business in managing oncology specific utilization of providers, clinical reviews of oncology specific data, and assist with growing our oncology footprint. In the Medical Director role, you will provide oversight for medical policy implementation; you will support the ensuring timely and consistent responses to members and providers; you will focus on prior authorization cases and consultation cases.
Director of Retention/ Early Alert (Student Support Specialist V) Kentucky Community and Technical College SystemDirector of Retention/ Early Alert (Student Support Specialist V)Lexington, KY$4,616–$5,771Works closely with the Director of Student Success/Tutoring, the College Success/FYE Coordinator, area members, and college leadership, faculty, and staff to assist with the development and implementation of co-curricular academic activities and programs. Oversees various programs and activities related to the promotion of student success and academic persistence, including coordinating & managing early intervention strategies, student learning communities, and supervising related student support staff.
Store Director (Store Manager) - Greater Cincinnati Target CorpStore Director (Store Manager) - Greater CincinnatiFlorence, KY$106,000–$212,000 / yearand offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
NewDirector of Loss Prevention White Lodging Services CorporationDirector of Loss PreventionLouisville, KYThis is a senior hotel security leadership role in Louisville, Kentucky for an experienced loss prevention professional who brings a strategic mindset, a background in law enforcement or hotel security management, and the leadership skills to develop a high-performing Loss Prevention department at a large-scale downtown Louisville Marriott property. If you're a Director of Loss Prevention, Loss Prevention Manager, hotel security director, or law enforcement professional looking to transition into hotel loss prevention director jobs in Louisville, KY or hospitality security leadership roles at a full-service Marriott hotel, we want to hear from you.
NewDirector of Substation Utility Supply and Construction CompanyDirector of SubstationLouisville, KYFull timeQualifications:10+ years of progressive experience in substation engineering, construction, or utility operations.5+ years of leadership experience managing teams and large-scale utility projects. Collaborate with executive leadership and cross-functional teams to support strategic planning, workforce development, and the successful execution of complex projects.
Director of Case Management Bryant Staffing SolutionsDirector of Case ManagementMayfield, KYThis leadership role is responsible for developing departmental strategy, ensuring high-quality patient care coordination, maintaining regulatory compliance, and driving operational excellence. Residents enjoy a relaxed lifestyle, locally owned restaurants, community events, and convenient access to larger metropolitan areas for additional entertainment and cultural experiences.
NewDirector of Quality J.B. Poindexter & Co., Inc.Director of QualityLouisville, KYThe Director provides leadership across manufacturing, assembly, installation, inspection, supplier quality, customer response, warranty-related quality improvement, and process capability assessments while driving a culture of quality, prevention, accountability, and continuous improvement. This is a highly hands-on role that requires direct involvement on the shop floor, in the weeds with production teams, suppliers, process issues, customer concerns, and day-to-day quality performance.