Determines staffing level needs, priorities, and patterns; Recommends staffing changes based on productivity and workload; Schedules coverage for laboratory operating hours; Implements, reviews, maintains, and participates in quality control programs; Implements, reviews, maintains, and participates in quality assurance programs; Maintains and manages inventory of all supplies, reagents, chemicals, and other items required for laboratory operation; Prepares and reviews departmental budget annually with administrative staff to ensure operational health of the department; Sets goals and evaluates performance of employees in the department; Interviews staffing prospects and recommends hiring or termination of employees in accordance with ARH policies; Develops procedures and problem solves with other departments, medical staff, and administration as needed; Prepares and conducts in-services for employees regarding policy changes, updates, revisions, or other needs; Gathers and analyzes statistical data regarding laboratory performance, productivity, and other metrics; Maintains department documents and records in accordance with local, state, and federal regulations, accrediting polices, and ARH policies; As required, assists by providing shift coverage and taking call-in; Ensures regulatory compliance of the department; Participates in committees, councils, meetings, and projects concerning the laboratory or other items related to laboratory functions as needed or assigned by administrative staff; Crafts and presents various reports for administration, other departments, or medical staff; Performs human resource management of staff through performance evaluations, recruitment, retention, development, counseling, discipline, onboarding, and termination in cooperation with the Human Resources department; Trains new staff and students in the department; Works with appropriate partners to market and advertise laboratory services to potential clients such as clinics, nursing homes, providers, etc. • Knowledgeable in testing procedures utilized within the laboratory and able to perform patient testing; • Ability to understand basic laboratory mathematical processes and perform relevant calculations; • Ability to read, write, and communicate effectively in English and understand written documentation pertaining to job duties; • Understanding of laboratory equipment operations, maintenance, troubleshooting, and other tasks; • Understanding of procedure, reagent kit, and/or analyzer review and selection, validation, and implementation processes; • Understanding of financial tasks related to laboratory operation; • Inventory and materials management, ordering, and review; • Planning skills for staffing, coverage, and assignment of job duties; • Basic understanding of lean operations and performance improvement techniques; • Understanding of design, implementation, and maintenance of quality control and quality assurance programs; • Interpersonal communication skills and basic public speaking; • Ability to prepare presentations or documentation with relevant data for presentation to appropriate administration members or other management staff as needed; • Record maintenance techniques and regulations; • Knowledge and understanding of regulatory requirements involving the laboratory from local, state, and federal levels; • Basic finance understanding as it relates to the laboratory; • Basic human resource management skills.