Demonstrated written communication skills, including the ability to relay complex and detailed information to various stakeholders in a clear, accurate, and concise written manner;
Demonstrated attention to detail in order to ensure accuracy, thoroughness, and consistency of all analyzed information;
Critical thinking and analysis skills, including having the ability to evaluate and analyze applicable information in order to apply knowledge and ensure compliance;
Organizational skills, including planning, prioritization, and time management in order to meet deadlines;
Demonstrated ability to understand and abide by workplace principles, practices, and behaviors as internally identified and defined by the Division;
Interpersonal skills, including the ability to work collaboratively with a variety of different stakeholders, both internally and externally;
Customer service skills, including the ability to diplomatically interact with difficult internal and external stakeholders and de-escalate situations when necessary;
Demonstrated ability to read, understand, interpret, apply, and explain statutes, rules, policies, procedures, and guidelines;
Self-motivated, reliable, and accountable; including the ability to work independently and complete work with minimal supervision;
Problem-solving skills, including the ability to review and analyze information in order to recommend solutions;
Professional demeanor;
Knowledge and understanding in the use of the following software: Salesforce, Adobe Acrobat Pro, and Google Workspace, specifically Google Sheets and Google Docs. This position responds to manager requests for the production of data, documents, or records in response to inquiries or public Colorado Open Records Act (CORA) requests submitted to the Division, ensuring personal identifying information (PII) is sanitized if required by law, policy, or practice, as well as anticipating what data might be helpful to make an informed decision in relevant programs.