Building and Land TechnologyNewDirector of Estimating Building and Land TechnologyDirector of EstimatingStamford, CTThe ideal candidate will bring deep expertise in ground-up construction estimating, strong leadership capabilities, and a proven track record managing high-value projects from early design through bid execution and project turnover. Building and Land Technology (BLT) is seeking an experienced and strategic Director of Estimating to lead and actively participate in all estimating efforts for complex mid- to high-rise residential and commercial office developments in Stamford, CT.
JobotNewDirector of Engineering (PCB/SMT) JobotDirector of Engineering (PCB/SMT)Beacon Falls, CT$150,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate brings a strong Lean Manufacturing mindset, deep experience in electronics manufacturing (SMT/PCB), and the ability to drive accountability and measurable results across the organization.
SodexoNewFood Production Manager - Procurement SodexoFood Production Manager - ProcurementNEW HAVEN, CT$67,405–$87,230Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. The ideal candidate will possess strong organizational and operational skills with experience managing food ordering systems, inventory controls, par levels, storage procedures, and budget compliance.
Company ConfidentialCFO Company ConfidentialCFONew London, RIFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
JCCs of North AmericaTheater Creative Director & Production Associate JCCs of North AmericaTheater Creative Director & Production AssociateStamford, CTResponsibilities will includeoverseeing technical elements such as sound, lighting, and set coordinationof all JCC Performing Arts productions, assistingwith stage management and backstage operations, and supporting rehearsal operations. Agency Information:The Stamford Jewish Community Center is a cultural, educational and recreational center, offering exceptional programs, classes and special events designed to enrich the mind, body and spirit.
Top Prospect Group LLCDirector of Operations Top Prospect Group LLCDirector of OperationsWallingford, CT$175,000–$200,000 / yearThe Director of Operations is responsible for continued team development and accountability to ensure Company utilizes all on-site resources in a cost-effective manner while continuously improving processes and efficiencies. Reporting directly to the President & CEO, the Director of Operations is a key management position responsible for the overall growth, development, and profitability of the Wallingford, CT location.
ESPN, Inc.Director I ESPN, Inc.Director IBristol, CT$115,500–$154,800 / yearDuring automated productions – Directors will code rundowns; facs studio and remote guests; troubleshoot technical issues; possibly select music and coordinate liveshots in the absence of an AD. The Director I will be required to coach, develop and mentor Associate Directors and Stage Managers, and must provide consistent and comprehensive written feedback of their performance to Directing Management.
Madison-DavisNewCounterparty Credit Risk (CCR) Operations IT Lead - Director Madison-DavisCounterparty Credit Risk (CCR) Operations IT Lead - DirectorNew York, CTThe successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams. A global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms.
Marmon Holdings IncProduction Planner Marmon Holdings IncProduction PlannerSeymour, CTReview planned work orders prior to release, ensuring raw materials-such as copper rod, aluminum, insulation compounds, shielding tapes, and jacketing materials-are available and meet specification. Education, Experience, and Knowledge Qualifications: Bachelor's degree or equivalent professional experience Minimum of three years of experience in Production Planning, Scheduling, or related manufacturing functions-preferably in cable, wire, or extrusion-based production.
JobotProduction Manager JobotProduction ManagerBrookfield, CT$120,000–$150,000Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Production Manager Role with Growing Chemical Company / $120,000-$150,000 per year depending on Experience / Great Benefits and Room for Growth.
WAKEMAN BOYS & GIRLS CLUBSenior Program Director WAKEMAN BOYS & GIRLS CLUBSenior Program DirectorBridgeport, CT$55,000–$65,000 / yearPRIMARY FUNCTION: Responsible for overseeing the planning, implementation, supervision, evaluation, and delivery of a broad range of programs within the Clubhouse focused on Academic Success, but including BGCA's other priority outcome areas of Healthy Lifestyles and Leadership & Character Development. Perform related After School, Summer Camp and Specialty Program administrative duties including pre-registration, phone call reminders for payment, preparation of class lesson plans and name tags, t-shirts, required equipment/ supplies and post-program evaluations.
General Dynamics Electric BoatNewOperations Director Liaison General Dynamics Electric BoatOperations Director LiaisonGroton, ConnecticutOverview: The Operations Director Liaison serves as a key partner and trusted “right hand” to an Operations Director, providing day-to-day technical, project, and operational support to drive safety, quality, cost, and schedule performance. This position offers a unique platform to learn how multiple operational environments interact across Electric Boat’s business and is intended to develop high-potential employees for future leadership roles in Operations and Production Management.
Electric Boat CorpNewOperations Director Liaison Electric Boat CorpOperations Director LiaisonGroton, CTThe Operations Director Liaison serves as a key partner and trusted "right hand" to an Operations Director, providing day-to-day technical, project, and operational support to drive safety, quality, cost, and schedule performance. This position offers a unique platform to learn how multiple operational environments interact across Electric Boat's business and is intended to develop high-potential employees for future leadership roles in Operations and Production Management.
Yale UniversityNewDirector, Broadcast Operations Yale UniversityDirector, Broadcast OperationsNew Haven, CTPreferred 3 to 5 years of experience in the college athletics field in video production and experience with AJT graphics, Dante audio, high-definition cameras, Nevco video boards, and other streaming software's. The Director of Broadcast Services is responsible for the management and direction of all Yale Athletics broadcasts and live event streaming including but not limited to ESPN+ and Stretch Internet.
Healthcare Services Group, Inc.Food Service Director Healthcare Services Group, Inc.Food Service DirectorWINDSOR, ConnecticutJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
All Star Paving & SealingAssistant Production Manager All Star Paving & SealingAssistant Production ManagerStamford,, CT$50,000–$100,000 / yearAll Star Paving & Sealing LLC, Connecticut's premier asphalt paving and maintenance contractor, is excited to announce a career opportunity for an Assistant Production Manager serving Fairfield & Westchester County. Our team handles everything from residential driveways and parking lots to major roadway projects, along with concrete work, milling, grading, excavation, masonry and asphalt maintenance.
Artech LLCRemote Job Opportunity : User Guide Production Manager (Employee Benefits) :: With Our Insurance Client Artech LLCRemote Job Opportunity : User Guide Production Manager (Employee Benefits) :: With Our Insurance ClientHartford, CTRemote$50–$55 / hourThis role serves as the single point of accountability for planning, developing, validating, and delivering accurate, easy-to-use guides in close partnership with business requestors, subject-matter experts (SMEs), and Creative Services. The *** Employee Benefits is seeking a contract professional to own and manage the end-to-end production of User Guides that help employer employees effectively use self-service claims portals and related digital tools.
CulinourDirector of Operations CulinourDirector of OperationsDerby, CTCulinour® is a specialty company of Phoenix3 Collective, a Boston-based strategic growth partner that accelerates distributive and lifestyle service companies in healthcare, behavioral health, senior living, and corporate markets. Phoenix3 is a team of business builders, disruptors, entrepreneurs, and experienced operators, providing direction, resources, and capital from decades of successful leadership in these market spaces.
Macpower Digital Assets Edge Private LimitedDirector of Operations Macpower Digital Assets Edge Private LimitedDirector of OperationsSouth Windsor, CT$120,000–$140,000 / yearEstablishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates them to associates through departmental, and facility meetings and performance planning. The role focuses on effectively leading and integrating diverse functions and teams, ensuring they collaborate to advance the firm's strategic goals and operations.
GartnerNewAssociate Director, Global Conferences, Exhibit & Sponsorship Product Strategy GartnerAssociate Director, Global Conferences, Exhibit & Sponsorship Product StrategyStamford, CTOur mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors.
Barnes Group Inc.Regional Director of HSE & Facilities - Americas Barnes Group Inc.Regional Director of HSE & Facilities - AmericasEast Granby, CTPart timeThis is a hands on, leadership role responsible for partnering with site GMs and HSE Director to set the strategic direction, management, and continuous improvement of all HSE programs, as well as manage facility operations, building, equipment maintenance, custodial services, capital management, capital installation project management, and grounds management. If the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company’s determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project’s contract parameters and whether an export license can be successfully obtained before you can start in that role.
Major League SoccerDirector, Content- MLS NEXT Pro Major League SoccerDirector, Content- MLS NEXT ProStamford, Connecticut$120,000–$150,000 / yearThe Director manages full-time and freelance staff and collaborates closely with Communications, Broadcast, Marketing, and other internal departments to ensure consistent, compelling, and strategic content delivery. Overview: The Director of Content for MLS NEXT Pro is responsible for leading the league’s digital content, editorial direction, and broadcast-aligned storytelling across all platforms.
Major League Soccer LLCDirector, Content MLS NEXT Pro Major League Soccer LLCDirector, Content MLS NEXT ProStamford, CT$120,000–$150,000 / yearThe Director manages full-time and freelance staff and collaborates closely with Communications, Broadcast, Marketing, and other internal departments to ensure consistent, compelling, and strategic content delivery. The Director of Content for MLS NEXT Pro is responsible for leading the league's digital content, editorial direction, and broadcast-aligned storytelling across all platforms.
RTX CorpNewDirector, F135 Digital Integrations (Onsite) RTX CorpDirector, F135 Digital Integrations (Onsite)East Hartford, CTQualifications You Must Have: Bachelor's degree in Computer Science, Engineering, or other STEM related field with 14 years of experience in software development, digital transformation, and program management roles, with at least 5 years in a leadership role; or an Advanced degree in with 12 years of experience and at least 5 years in a leadership role. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Blt Management LLCDirector of Estimating Blt Management LLCDirector of EstimatingStamford, CTFull timeThe ideal candidate will bring deep expertise in ground-up construction estimating, strong leadership capabilities, and a proven track record managing high-value projects from early design through bid execution and project turnover. Building and Land Technology (BLT) is seeking an experienced and strategic Director of Estimating to lead and actively participate in all estimating efforts for complex mid- to high-rise residential and commercial office developments in Stamford, CT.
CuraleafDirector, Marketing Activation CuraleafDirector, Marketing ActivationStamford, CT$140,000–$155,000 / yearAs a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
CuraleafNewDirector, Retail Marketing Activation CuraleafDirector, Retail Marketing ActivationStamford, CT$140,000–$155,000 / yearAs a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
Michael PageInternal Program Management Director Michael PageInternal Program Management DirectorWallingford, CT$150,000–$200,000 / yearProvide leadership and direction to engineering project managers and technical leads overseeing internal development efforts, including initiatives funded internally or externally that transition into production-scale manufacturing. The role leads cross-functional teams, ensures alignment with organizational priorities, and promotes a high-performing environment centered on innovation, teamwork, and continuous advancement.
JCCs of North AmericaTheater?Creative Director??Summer Dance Theater: Frozen KIDS JCCs of North AmericaTheater?Creative Director??Summer Dance Theater: Frozen KIDSStamford, CTCompensation:$3,000 We are seeking a dynamic Theater Creative Director for our exciting summer musical theater program for children, Summer Dance Theater, Session 2. This program culminates in a live performance, of Frozen KIDSproviding young artists with an enriching experience in theater, dance, and music. Agency Information:The Stamford Jewish Community Center is a cultural, educational and recreational center, offering exceptional programs, classes and special events designed to enrich the mind, body and spirit.
Rocket SoftwareSenior Technical Director - ML & Algorithms Rocket SoftwareSenior Technical Director - ML & AlgorithmsHartford, CT$200,500–$270,000 / yearThe Senior Technical Director for Machine Learning & Algorithms will define and drive how large-scale ML systems and advanced algorithms are applied to mainframe operational data to deliver monitoring, analysis, optimization, risk detection, and modernization insights. + Architect large-scale ML and data processing systems that operate on high-volume operational data, including z/OS telemetry, SMF/RMF records, logs, workload metrics, and enterprise analytics datasets.
Saint Francis Health SystemSystem Director, Laundry and Linen Services Saint Francis Health SystemSystem Director, Laundry and Linen ServicesNew Haven, CTWork Experience: Minimum of 8 years or 10 years (in lieu of Bachelors degree) experience in commercial or healthcare laundry and linen services including progressive responsibility in a leadership capacity. Creates and monitors a system wide budget for laundry and linen services including costs of supplies and equipment, evaluating for cost saving opportunities and ensuring financial objectives are maintained.
CVS Health CorpNewLead Director- Program Management, Resources & Marketing Operations CVS Health CorpLead Director- Program Management, Resources & Marketing OperationsWork At Home, CT$100,000–$231,540 / yearThis role oversees program management resources, operational reporting, and creative resource management while partnering closely with marketing strategy, creative teams, account management, and technology teams to ensure work is delivered efficiently, transparently, and at scale. The Director, Program Management, Resources & Operations is responsible for enabling operational excellence, scale, and consistency across Heart Haus (internal Enterprise agency).
New SilverDirector of Sales New SilverDirector of SalesCTFull timeWe use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey. Your Role: As a key leader at New Silver, the Director of Sales will drive growth and performance across a high-impact sales team focused on real estate investor loans.
Rhone ApparelDirector, Merchandising - Women's Rhone ApparelDirector, Merchandising - Women'sStamford, CTCore Skills & Search Keywords: Women's Merchandising, Assortment Strategy, Go-To-Market (GTM), Activewear Apparel, Performance Lifestyle, Open-to-Buy (OTB), SKU Rationalization, Omni-Channel Retail, Cross-Functional Leadership, Product Line Management (PLM), Trend Analysis, Inventory Profitability. First 90 Days: Present your comprehensive long-term merchandising strategy and franchise roadmap to senior leadership, establishing clear growth targets and market positioning for the upcoming seasons.
Global Talent PartnersVeterinarian Medical Director Global Talent PartnersVeterinarian Medical DirectorManchester, CT$160,000–$200,000 / yearThis established general practice provides comprehensive care for dogs and cats, including wellness and sick exams, surgery, dentistry, and diagnostics. Annual full-time compensation typically starts at $160,000, depending on experience and credentials, plus a Medical Director stipend.
University of ConnecticutNewAssistant Director of NIL [Name, Image, & Likeness] Operations University of ConnecticutAssistant Director of NIL [Name, Image, & Likeness] OperationsStorrs, CTThis position will work with the Associate Athletic Director of Strategic Initiatives to support all efforts surrounding NIL, including identifying branding strategies for student-athletes to better help them understand their personal brand through NIL, with content and educational materials, as well as assisting with the management and execution of NIL opportunities for all student-athletes. Position Department Search # Location Closes Assistant Director of NIL [Name, Image, & Likeness] Operations Athletics 499616 UConn Storrs Jun 12 2026 The University of Connecticut is seeking applications and nominations for the position of Assistant Director of NIL Operations.
The Travelers Companies IncDirector, Agile Product Owner The Travelers Companies IncDirector, Agile Product OwnerHartford, CT$120,400–$198,700 / yearProvide leadership and manage implementations by to define, prioritize, and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed. Translate business strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members.
Major League SoccerDirector, Media Operations Major League SoccerDirector, Media OperationsStamford, Connecticut$120,000–$150,000 / yearWeekly Matchday Preparation, including coordination of weekly operational setup leading into matchday, ensuring tasks across scheduling, communications, technical documentation, and partner coordination are completed on time and aligned with broadcast requirements. Major League Soccer offers a competitive starting base salary of $120,000 - $150,000, based on individual qualifications, market financials, and operational business needs Major League Soccer is committed to providing a Total Rewards package that attracts, supports, engages, and retains talent.
Thrive Pet HealthcareVeterinarian, Medical Director Thrive Pet HealthcareVeterinarian, Medical DirectorManchester, CTSign Up 211 Walter Seaholm Dr. Suite 200 Austin, TX 78701 Career Areas Veterinarian Veterinary Technician & Assistant Hospital Support Hospital Leadership Central Support & Operations Student & Training Programs Open Positions Doctor Mentorship About Us Events News Saved Jobs instagram facebook linkedin Copyright 2025 Thrive Pet Healthcare Privacy Policy Terms of Use Notice at Collection for California Applicants E-Verify Notice Your Privacy Choices. Join our Talent Network Skip to main content Menu Career Areas Veterinarian Veterinary Technician & Assistant Hospital Support Hospital Leadership Central Support & Operations Student & Training Programs Open Positions Doctor Mentorship About Us Who We Are External Referrals Events News Saved Jobs Internal Positions Apply Now Loading job Back to Search Results.
Aviva West HartfordDirector of Sales Aviva West HartfordDirector of SalesWest Hartford, CTMeet and set marketing goals (e.g., calls per day, off-site visits per week, on-site presentations per month, average gross sales to presentations ratios). Any combination of education and experience equivalent to graduation from an accredited college or university, with major work in marketing, business administration, or related field.
SERVPROProduction Manager - Cleaning and Restoration SERVPROProduction Manager - Cleaning and RestorationNorwalk, CT$55,000–$60,000They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with project managers, customers, and resource providers involved in mitigation services. We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
Michael Page InternationalInternal Program Management Director Michael Page InternationalInternal Program Management DirectorWallingford, CT$150,000–$200,000 / yearFull timeClient Details A global hydrogen technology provider focused on developing and manufacturing electrolyzer systems for producing green hydrogen, with a strong emphasis on scalable PEM solutions. The role leads cross-functional teams, ensures alignment with organizational priorities, and promotes a high-performing environment centered on innovation, teamwork, and continuous advancement.
42 North DentalClinical Director of Practice - General Dentist -Up to $15k Sign on Bonus! 42 North DentalClinical Director of Practice - General Dentist -Up to $15k Sign on Bonus!UNAVAILABLE, CTThe ideal candidate must have 3+ years of demonstrated success in a fee for service practice setting along with a desire to provide direct patient care while managing day to day operations with the assistance of a proven practice management team. Ideal for dentists seeking to dedicate their attention solely to patient care, this opportunity minimizes non-clinical management responsibilities, allowing you to focus entirely on what you love most—helping patients achieve optimal dental health.
42 North DentalClinical Director - General Dentist - $20K Sign on Bonus! 42 North DentalClinical Director - General Dentist - $20K Sign on Bonus!Newington, Connecticut
Eastern CT State UniversityAssistant Director of Sports Communication Eastern CT State UniversityAssistant Director of Sports CommunicationWillimantic, CTFull timeFringe benefits include: paid personal, vacation and sick leave accruals; medical, dental, and prescription plans; group life insurance; retirement; retiree health care; tuition waiver for employee and eligible dependents at any of the Connecticut State Universities (Central, Eastern, Southern or Western) as well as an array of voluntary and supplemental benefits such as Deferred Retirement Contribution plans, Dependent Care Assistance and Medical Flexible spending accounts; long and short term disability insurance plans. Responsible for media and public relations for Intercollegiate Athletics by assisting with daily operations of the Sports Communication office, including streaming games, photography and videography of athletic teams, updating social media platforms and the athletics website, and assisting with game day operations.
GartnerNewSenior Director, Analyst, Application Platforms & AI - Remote US GartnerSenior Director, Analyst, Application Platforms & AI - Remote USStamford, CTRemoteThis role specifically focuses on Application Platforms & Conversational AI, guiding clients through the operationalization of AI, AI strategy, Generative AI platforms, AI Agents, Large and Small Language models (LLMs/SLMs), prompt engineering, and the impact of AI on people and organizations. Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
King School IncorporatedDirector of Bands King School IncorporatedDirector of BandsStamford, CTReporting to the Music Department Chair and the Head of Upper School, the Director of Bands will oversee all aspects of the band program across the middle and upper school divisions, including curricular ensembles, co-curricular groups, and external performance opportunities. The Director of Bands will foster a culture of musical excellence, collaboration, creativity, and student-centered learning while building a cohesive and inclusive program across grade levels.
Keller Executive SearchDirector of Manufacturing Operations #1508 Keller Executive SearchDirector of Manufacturing Operations #1508New Haven, CT$250,000–$300,000Operating as a privately held, values-centered enterprise, they maintain multiple manufacturing and engineering locations across the globe, serving premier OEMs and tier-one suppliers on cutting-edge industry programs. Our client stands as a global frontrunner in precision-engineered components and systems, delivering critical solutions to the aerospace, defense, and advanced industrial markets.
AMETEK, IncOperations Director AMETEK, IncOperations DirectorSouthington, CTFull timeSummary of PositionThe Operations Director role directs efforts of manufacturing and manufacturing support functions at the Southington, CT facility in carrying out production objectives safely at the lowest cost consistent with quality requirements while meeting delivery goals. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
Nan McKay & Associates IncProgram Director Nan McKay & Associates IncProgram Directorbridgeport, CTTo perform the job successfully, an individual should demonstrate the following competencies: Leadership: Provide lead direction on special projects or processes by clearly and effectively setting course of action; and manage efficiency of processes, materials or programs by providing regular feedback and reinforcement to appropriate staff as required. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, monitor and measure the needs of both internal and external customers; talk and act with customers in mind; and recognize working colleagues as customers.