What You Will do:** + Define and lead a product information strategy focused on customer trust, clarity, and confident decision-making + Ensure customers can clearly understand products and select the right part without confusion + Drive improvements that increase conversion, first-time purchase success, and repeat usage + Lead a team responsible for: + Content Systems (data structure and flow) + Catalog clarity (how products are understood and differentiated) + Product validation (ensuring confidence at the point of purchase) + SEO & AI answers (turning search traffic into confident decisions) + Localization (ensuring global content works locally) + Content operations (executing updates accurately and efficiently) + Identify and remove friction that leads to hesitation, incorrect purchases, or drop-off + Ensure product information supports accurate answers in search engines and AI tools + Drive alignment between Search, Catalog, and PDP to improve end-to-end decision clarity + Partner with Engineering to deliver scalable solutions that improve product information quality + Establish clear prioritization based on customer impact, not content volume + Build strong partnerships with subject matter experts to ensure product information is accurate and trusted **Success in this role looks like:** + Customers can quickly understand products and confidently complete purchases + Conversion rates improve, especially for first time buyers + Increased repeat usage of eCommerce due to higher customer trust + Customers arriving from search or AI tools are informed and ready to act + Product information issues are solved at the root, not repeatedly patched + Priorities are based on impact to customer decisions, not coverage targets + Subject matter expert input is used efficiently and scaled across the business. **What you will have:** + Proven experience in product management, eCommerce, or digital product strategy + Demonstrated ability to drive measurable business outcomes (conversion, adoption) + Strong ability to connect customer behavior, data, and product decisions + Experience working with product data, catalogs, or content systems + Experience partnering with engineering teams to deliver scalable solutions + Strong analytical thinking and problem-solving skills + Excellent communication and stakeholder management skills + Ability to prioritize work based on impact and customer value + Bachelor’s degree in business, engineering, information systems, or related field + 4+ years experience in product management or related role + Proven experience leading and managing product managers and cross-functional teams **Consideration for top candidates:** + Experience improving customer confidence and decision making in complex product environments + Experience reducing returns or incorrect purchases through product improvements + Familiarity with SEO, AI driven discovery, or search based experiences + Experience working in global or multi-market eCommerce environments + Proven ability to lead and mobilize subject matter experts to drive decisions and deliver measurable outcomes + Strong track record of simplifying complex problems into scalable solutions + Demonstrated ability to build and lead high-performing, outcome focused teams Additional Details: Sponsorship is NOT available for this position Remote is available for this position if you are not near a Digital Office and are selected **What You Will Get:** Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies.