Minneapolis, MN4 days ago
li>Make decisions in product strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements; Govern Zelle customer-facing messaging, including alerts, bilingual English and Spanish content, educational content, error messages, public site updates, and notifications; Identify, document, and escalate defects, material changes, governance approvals, production issues, audit requests, and regulatory or risk inquiries. This role will manage customer-facing web and digital journeys, including public site content, onboarding experiences, messaging, and release readiness, while partnering across product, technology, risk, legal, compliance, fraud, marketing, and external partners to deliver secure, compliant, and customer-first payment experiences.