p>Responsibilities: ⢠Provide application support for product and program implementation and maintenance ⢠Support launch of new Lines of Business leveraging policy admin platforms such as MGA Systems, Federato, Guidewire, etc., using configurations for rate, form and rules ⢠Interact with vendors and other development teams to coordinate custom development, report building and general application support for policy & claim operations ⢠Interact with underwriting teams to understand their products and system requirements to manage those products ⢠Define, document and maintain business process workflows with respect to system interaction ⢠Debug issues identified by business users in Live or Test environments by debugging root cause and defining solution plans ⢠Liaise with Operations, Legal, Data and other teams to coordinate efforts and ensure smooth product launches ⢠Utilize best practices and stay up to date on technology and industry trends.
Requirements:
⢠A minimum of 3 years of experience in configuring and supporting IMS or similar systems for underwriting services and transactions is required ⢠Bachelor's degree ⢠P&C / Specialty Insurance industry experience a plus ⢠Agile experience required ⢠Visio and workflow design skills is a plus ⢠Strong communication skills - verbal, written and presentation.