NewProject Manager - Multifamily JobotProject Manager - MultifamilyRichmond, VA$115,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The organization is known for delivering high-quality projects from preconstruction through closeout, with a strong emphasis on collaboration, accountability, and long-term client relationships.
NewAssistant Estimating Manager JobotAssistant Estimating ManagerRichmond, VA$105,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a long-established and expanding leader in structural steel fabrication and erection, is seeking an Assistant Estimating Manager to play a key role in driving project success and supporting a team of dedicated estimators.
NewSenior Project Manager - Data Center Construction JobotSenior Project Manager - Data Center ConstructionRichmond, VA$150,000–$200,000 / yearBachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewEstimating Manager JobotEstimating ManagerRichmond, VA$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a strong presence in the Mid-Atlantic region, they specialize in structural steel design, engineering, detailing, fabrication, erection, and retrofitting of existing structural members.
NewAssistant Manager - Hospitality - #829 Sheetz, IncAssistant Manager - Hospitality - #829NORTH DINWIDDIE, VALead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
NewAssistant Manager - Hospitality - #961 Sheetz, IncAssistant Manager - Hospitality - #961HENRICO, VALead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
NewKey Accounts Sales Manager JobotKey Accounts Sales ManagerRichmond, VA$75,000–$82,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a sales leader who thrives in a fast-pace environment, understands the cultural nuances of commerce, and can deliver strategic solutions that drive revenue and long-term customer loyalty.
NewREMOTE Project Manager - Restaurant Construction JobotREMOTE Project Manager - Restaurant ConstructionRichmond, VARemote$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewAssistant Project Manager - Healthcare JobotAssistant Project Manager - HealthcareRichmond, VA$80,000–$105,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a collaborative and hands-on approach, this company is known for maintaining strong relationships with owners, architects, engineers, and trade partners while consistently delivering projects on schedule and within budget.
NewAssistant Manager - Hospitality - #778 Sheetz, IncAssistant Manager - Hospitality - #778MIDLOTHIAN, VALead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
Wendy's Shift Manager WendysWendy's Shift ManagerQuinton, VA$17–$22 / hourThis role is ideal for someone who has restaurant or fast-food experience, knows how to keep a shift running smoothly, and can take ownership during busy mid-shift, night, and weekend hours. You should be comfortable working in a fast-paced restaurant environment and able to keep the team focused during busy shifts.
NewAP Manager Vaco LLCAP ManagerRichmond, VA$90,000–$120,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewManager - Perfusionist - $135K-180K per year SpecialtyCareManager - Perfusionist - $135K-180K per yearRichmond, VA$135,000–$180,000 / yearAssists Operations and Sales management in building relationships with physicians, operating room staff, and customers including hospital administrators, and hospital materials management and billing employees to: Meet contractual requirements; Resolve clinical, credentialing, operational or business issues; Maintain client satisfaction; Retain and grow accounts or programs; and. Position Summary: The Area Clinical Manager is responsible for one or more accounts or programs in a specific geographic area and may manage staff, productivity, scheduling, inventory, physician relations, and clinical activities to achieve or exceed operational and financial targets.
NewAssistant Store Manager O'Reilly Automotive StoresAssistant Store ManagerRichmond, VA$12.41–$18Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
MEP Manager HITT ContractingMEP ManagerRichmond, VA$85,000–$125,000 / yearThe MEP Manager oversees multiple projects; responsible for providing support to the MEP Site Operations teams at the project level in the delivery of a consistent MEP product and brand. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Assistant Project Manager HITT ContractingCommercial Construction Assistant Project ManagerRichmond, VA$70,000–$100,000 / yearGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
Safety Manager HITT ContractingSafety ManagerRichmond, VAEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. This individual regularly assesses the safety needs of their assigned business units or projects and utilizes their assigned resources to meet those needs.
Finance Manager Vaco LLCFinance ManagerRichmond, VA$120,000–$140,000 / yearResponsibilities: Full responsibility for all facility financial processes and matters including preparation of the manufacturing cost strategy, development of the business/financial plan preparation, cost measurement and control, cost accounting, internal controls and compliance, asset management; capital project tracking; and routine preparation of monthly/quarterly financial reports. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Assistant Safety Manager HITT ContractingAssistant Safety ManagerRichmond, VA$69,300–$100,800 / yearEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. In accordance with Virginia Senate Bill 215 (SB 215), the base salary range for this position is: $69,300.00 - $100,800.00 Compensation in other cities and states may vary.
NewPatient Services Manager - Relocation Assistance Available HHSPatient Services Manager - Relocation Assistance AvailableMechanicsville, VAFounded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
NewStore Manager - #321 - Training Associate Sheetz, IncStore Manager - #321 - Training AssociateCOLONIAL HEIGHTS, VA$63,866.34–$117,150.44Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first! Being a store manager isn’t just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job!
NewAssociate Account Manager - Pharma & Personal Care Ecolab Inc.Associate Account Manager - Pharma & Personal CareRichmond, VA$93,800–$140,600 / yearEcolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Business Development Manager Vaco LLCBusiness Development ManagerRichmond, VA$45,000–$75,000 / yearDuties and responsibilities are to be performed while observing the following Core Tenets: A Team First Approach, aligning with the core tenets: Proud to Wear Jersey, Stay Team Focused, and Assume Positive Intent. As Business Development Manager, you are a core revenue driver, promoting Vaco to area businesses for critical projects in audit, tax, finance, accounting, and more.
NewAssistant Property Manager Vaco LLCAssistant Property ManagerGlen Allen, VA$33–$36.50 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewNurse Case Manager - RN Software Galaxy Systems, LLCNurse Case Manager - RNRichmond, VA$45–$46 / hourContractorFull timeThe Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes. Requires an RN with unrestricted active license in VA.
Project Manager - Grants Management Lateral Insights LLCProject Manager - Grants ManagementGlen Allen, VAFull timeDRPT is seeking a Grants Management Contractor and Implementation PM to provide guidance and hands-on support in the design and implementation of grant management systems and business processes, industry best practices and software solutions. · Assess and advise the agency on common/best practices as it relates to paying grantee invoices (claims), grant accounting and reporting and how to best capture these practices using software platforms.
Facilities Manager (Prince George, VA) JABIL CIRCUIT, INCFacilities Manager (Prince George, VA)Prince George, VAProficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets. Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
Site Engineering Manager (Prince George, VA) JABIL CIRCUIT, INCSite Engineering Manager (Prince George, VA)Prince George, VAThe site Engineering Manager will be responsible for planning, designing, implementing, and managing production systems across our cloud computing / data center manufacturing facilities that assure performance, reliability, maintainability, schedule adherence and cost control within the production sites. Develop line layouts, process flow charts, simulation models, layouts, processes, line balancing, staffing models, and manufacturing quotes for existing operations, continuous improvement, and new business opportunities.
Project Manager - Commercial Construction - Richmond, VA Michael Page USAProject Manager - Commercial Construction - Richmond, VARichmond, VA$95,000–$120,000 / yearFull timeThe Project Manager - Commercial Construction - Richmond, VA role is responsible for leading construction projects from preconstruction through closeout, ensuring safety, budget, schedule, and quality goals are met. Our client is a well-established and growing construction firm known for delivering high-quality projects and building long-term client partnerships.
Site Quality Manager (Prince George, VA) JABIL CIRCUIT, INCSite Quality Manager (Prince George, VA)Prince George, VAAs a Quality Engineering Manager supporting a new factory startup, you will play a critical leadership role in launching a manufacturing site producing large, complex, and heavy equipment (shipping container-sized, 50+ tons). You will lead the development of the Quality function from the ground up, including building the team, establishing processes, and implementing systems that ensure operational excellence.
Inventory Control Manager (Prince George, VA) JABIL CIRCUIT, INCInventory Control Manager (Prince George, VA)Prince George, VAAs an Inventory Control Manager at our Prince George, VA facility , you will play a critical leadership role in the launch of a new manufacturing site producing large, complex, and heavy equipment. Your leadership will ensure accurate material flow, inventory integrity, and operational readiness while supporting customer commitments and driving continuous improvement across the facility.
NewResidential Construction Project Manager Cava CompaniesResidential Construction Project ManagerRichmond, VA$80,000–$100,000 / yearThis role is field-focused, requiring daily site visits and hands-on coordination, but also includes essential administrative responsibilities such as purchase order entry and schedule tracking. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management.
NewAutomotive Sales Manager - Subaru Carter Myers AutomotiveAutomotive Sales Manager - SubaruChester, VA$125,000–$185,000 / yearCarter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Description: Location: CMA's Colonial Subaru Sales Manager Overview: We are seeking a results-driven Automotive Sales Manager to lead our sales team, drive revenue growth, and enhance the customer buying experience.
NewAssistant Manager - Hospitality - Sheetz, IncAssistant Manager - Hospitality -Petersburg, VALead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
NewAssistant Community Manager - Estates at Horsepen Gumenick Management Company LCAssistant Community Manager - Estates at HorsepenRichmond, VAAssistant Community Manager Description: The Assistant Community Manager supports the day-to-day operations of the community, including accounting, leasing, marketing, resident relations, and general office administration. The ideal candidate is organized, customer-service focused, detail-oriented, and able to communicate professionally while helping maintain a welcoming and well-run community.
NewSTORE MANAGER - 21 and older only - Richmond VA Dollar GeneralSTORE MANAGER - 21 and older only - Richmond VARichmond, VAEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Senior Accountant/Accounting Manager/Controller Vaco LLCSenior Accountant/Accounting Manager/ControllerRichmond, VAThe ideal candidate will be someone who can perform detailed investment accounting tasks for various asset classes, including fixed income, equities, derivatives, real estate investments, private placements, commercial mortgage loans, and alternative investments. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Construction Manager Lennar HomesConstruction ManagerRichmond, VAFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.
Tolling Violations Processing Manager WSP Global IncTolling Violations Processing ManagerRichmond, VA$85,000–$115,000 / yearPrepare and/or review daily and monthly reporting and reconciliation related to DMV registration hold activities, mail-in payments, collections agency activities, registered owner lookups, out of state plate looks ups and as identified. WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.
NewPrincipal Process Manager - Network Product Well Managed Capital One Financial CorpPrincipal Process Manager - Network Product Well ManagedRichmond, VA$98,900–$112,900 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
Manager, Process Manager- Global Payment Network Capital OneManager, Process Manager- Global Payment NetworkRichmond, VirginiaCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
Process Manager, Commercial Casualty Claims - Remote CSAA Insurance GroupProcess Manager, Commercial Casualty Claims - RemoteVARemote$136,890–$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Project management experience and skills to accurately complete detailed data assignments and to understand and interpret broad operational concepts and their application to the business unit and CSAA.
Senior Associate, Bilingual (Spanish) Process Manager Linguist Capital One Financial CorpSenior Associate, Bilingual (Spanish) Process Manager LinguistVA$80,800–$92,200 / yearAs a Senior Associate, Process Manager, Linguist on the Enterprise Language Accessibility (ELA) team you will be part of a talented cross-functional team responsible for providing end-to-end multilingual expertise for the enterprise and help ensure linguistically accurate and culturally resonant content across multiple touchpoints for Capital One's U.S. Spanish-speaking customers. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Sr. Associate, Process Manager - Treasury Management Implementation Capital One Financial CorpSr. Associate, Process Manager - Treasury Management ImplementationVA$88,800–$101,300 / yearFacilitate pre-implementation kickoff & post sale call with client (in-person, via teleconference, or via email as required) to review project requirements, develop plan of approach, roles and responsibilities, discuss documents / information required from the client, and determine agreed upon timeframes for completion; regular communication with client and Treasury Management Sales Officer to update status and address issues. Acting as a central point of contact for the client throughout the implementation process, the Onboarding Specialist develops a customized plan for each client and directs junior resources and required internal partners (i.e., product, operations, technology, and risk) to ensure delivery of products and services is completed within agreed upon timeframes, with full ownership of end-to-end process from client commitment to revenue generation.
Senior Associate, Change Management Process Manager | Retail Bank Capital One Financial CorpSenior Associate, Change Management Process Manager | Retail BankRichmond, VA$88,800–$101,300 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Team Mentorship & Development: Mentor new team members, engage in cross-training across Bank Voice and C&O, and collaborate with Product Managers to influence results through data-driven storytelling.
Principal Process Manager - SDLC (Enterprise Platforms Technology) Capital One Financial CorpPrincipal Process Manager - SDLC (Enterprise Platforms Technology)VA$98,900–$112,900 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
Principal Associate, Process Manager - Client Engagement & Issue Resolution Capital One Financial CorpPrincipal Associate, Process Manager - Client Engagement & Issue ResolutionRichmond, VA$98,900–$112,900 / yearExperience utilizing ServiceNow, GRC applications, or similar enterprise workflow/risk tools, and constructing quantified business business cases (including ROl/financial impact) or performing root-cause analysis. This includes rigorous project management of remediation activities, active stakeholder management, adhering to strict timelines, identifying and removing blockers, and ensuring the overall success of the project.
Operations - Process Manager Artech LLCOperations - Process ManagerRichmond, VA$50–$55 / hourJoin our dynamic team in Richmond, VA, where you will play a crucial role in managing and optimizing processes within the Card Risk Intake Management Team. This position offers an exciting opportunity to collaborate across the firm, ensuring effective risk management and operational excellence.
Sr. Associate Process Manager, Incident Management - Hybrid Capital One Financial CorpSr. Associate Process Manager, Incident Management - HybridRichmond, VA$88,800–$101,300 / yearAs a Senior Associate, Process Manager within the Access, Incident and Crisis Management team, you will collaborate with a team whose focus is to provide a high-quality, well-managed Incident Management service to the Enterprise Payments organization, while also ensuring we maintain a strong risk posture to minimize our overall risk footprint. We are a dynamic organization that manages our critical money movement rails (ACH, Check, Debit, Faster Payments, and Wires) as well as providing the oversight for our end-to-end payments strategy, operations and risk management for all payment types across the Enterprise.
Principal Associate, Process Manager - Hybrid Capital OnePrincipal Associate, Process Manager - HybridRichmond, VirginiaPrincipal Associate, Process Manager - Hybrid As a Principal Associate Process Manager on the Enterprise Payments Strategy & Analytics team, you will be part of a highly collaborative, talented team responsible for leveraging data and analysis to identify and propose improvements to address the root cause and create greater value for Enterprise Payments and our customers. This role requires frequent collaboration with multiple teams across Retail Bank to increase value add activities while ensuring we are mitigating risk to enable the best customer experience.