Overview:
Company Overview
Titan America, LLC is a leading, vertically integrated producer of cement and construction materials in the eastern United States, with operations spanning cement plants, distribution terminals, ready-mix concrete, aggregates, and fly ash processing facilities.
As part of the global TITAN Group, Titan America combines the strength and stability of an international organization with the agility of a regional operator. With operations dating back to 1902 and facilities across multiple countries, TITAN is known for operational excellence, sustainability leadership, and a long-term commitment to the communities it serves.
Titan’s culture is built on a meritocracy with heart—rewarding performance while investing in people, safety, and continuous improvement.
The Opportunity
Titan Mid-Atlantic is seeking a well-rounded Terminal Manager to lead a high-volume, rail-served cement distribution facility in Richmond, VA.
This role is accountable for the full performance of the terminal—safety, service, cost, reliability, and people. It is neither a desk-only management role nor a purely field-based role. Success requires a leader who can move effectively between the floor and the office: driving execution in the operation while managing the administrative, financial, and compliance responsibilities that support a well-run site.
The Terminal Manager leads a stand-alone operation with no co-located functional support and is expected to deliver results by independently prioritizing work and leveraging internal and external resources, including contractor support, to meet operational and business objectives.
Responsibilities:
What You’ll Own
- Safe, compliant, and efficient operation of a multi-shift cement terminal
- Rail and truck logistics execution
- Equipment reliability, maintenance execution, and overall site upkeep
- Inventory control and accuracy
- Operating and maintenance costs, budgeting, and financial discipline
- Customer service performance and issue resolution
- Team leadership, development, and workforce effectiveness
- Site standards including housekeeping, environmental controls, and general facility condition
What Success Looks Like (12–18 Months)
- Strong, consistent safety performance with visible team engagement
- Reliable railcar unloading and truck loading operations
- Well-maintained equipment and site with reduced unplanned downtime
- Proactive maintenance practices using internal capability and contractor support effectively
- Accurate, disciplined inventory management
- Dependable service to customers and carriers
- Clear cost control with measurable operational improvements
- A stable, accountable team with clear expectations and follow-through
- Organized, timely, and accurate administrative and compliance execution
Core Areas of Accountability
Safety, Environmental & Site Leadership
- Establish and maintain a strong safety culture through visible leadership and daily engagement
- Ensure compliance with OSHA, EPA, and company standards
- Maintain high standards for housekeeping, grounds, and environmental controls
- Lead incident response, investigations, and corrective actions
Terminal Operations (Rail & Truck)
- Own daily terminal operations including railcar unloading, truck loading and ticketing, material handling, and inventory flow
- Coordinate rail activities including car availability, spotting, dwell, and releases
- Align inbound and outbound movements with operational and customer requirements
- Improve safety, flow, and reliability through disciplined execution
Maintenance, Reliability & Asset Stewardship
- Own all maintenance and repair activities, including preventive maintenance, corrective work, and reliability improvement
- Apply practical mechanical judgment to troubleshoot issues and guide repair decisions
- Plan and oversee maintenance work using a combination of internal effort and external contractors
- Ensure contractor work is properly scoped, safely executed, and cost-effective
- Maintain overall site condition, infrastructure, and equipment consistent with an industrial facility
- Make practical tradeoff decisions between cost, risk, and operational impact
Team Leadership & Workforce Management
- Build and lead a capable, accountable terminal team
- Manage hiring, onboarding, training, and ongoing development
- Set clear expectations for performance, behavior, and safety
- Provide consistent coaching and feedback to reinforce standards
- Maintain a professional, fair, and disciplined work environment through consistent expectations and follow-through, in partnership with HR
- Develop bench strength to support continuity and performance
Administrative & Business Management
- Ensure accurate and timely execution of administrative processes
- Maintain operating procedures, training records, and compliance documentation
- Coordinate vendors, contractors, and service providers
- Use systems, reporting, and documentation to maintain strong operational control and support decision-making
Cost Management & Continuous Improvement
- Manage controllable operating and maintenance costs with a cost-conscious mindset
- Identify and prioritize practical improvement opportunities
- Lead improvements from concept through execution and sustainment
- Focus on reducing risk, improving reliability, simplifying work, and lowering total cost
Qualifications:
Required Qualifications
- High school diploma or GED required
(Associate’s degree or coursework in business, operations, logistics, or a related field is a plus but not required) - 3–5 years of experience in industrial or asset‑intensive operations, such as terminal, bulk material handling, manufacturing support, rail‑served facilities, or distribution operations with responsibility for equipment, workflow, and site conditions
- Progressive leadership responsibility, including experience directing work, setting expectations, addressing performance issues, or leading teams in a safety‑sensitive environment
(Formal supervisory experience is preferred; demonstrated readiness to assume full team leadership responsibilities will also be considered.) - Working knowledge of day‑to‑day operational execution, such as scheduling, dispatch or rail coordination, equipment utilization, and workflow management
- General understanding of safety and regulatory requirements (OSHA, DOT, environmental or company standards), with the expectation to learn, enforce, and lead by example
- Basic computer proficiency, including Microsoft Office and operational systems
- Strong communication skills with employees, contractors, drivers, customers, and management
- Demonstrated ability to solve problems, prioritize work, and adapt in a dynamic operating environment
- Willingness to work flexible hours, including weekends or on‑call responsibilities as required by operations
Preferred Qualifications
- Prior experience in a hands‑on industrial terminal, warehouse, or transportation environment
- Experience supervising hourly employees or coordinating shift‑based work
- Exposure to equipment maintenance, contractor coordination, fleet operations, or yard / site management
- Familiarity with cost awareness, productivity tracking, or performance metrics
- Experience operating in a safety‑driven, regulated environment with strong site standards