NewAdmissions & Records Specialist Gadsden State Community CollegeAdmissions & Records SpecialistGadsden, AL$41,349–$59,541 / yearThe wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Working knowledge of office procedures; general office procedures, GSCC procedures, composition, machine transcription, and records management (Office Procedures Level II Exam).
NewContinuing Educaton and Workforce Training Specialist Gadsden State Community CollegeContinuing Educaton and Workforce Training SpecialistGadsden, AL$35,670–$53,865 / yearWork closely with the deans, academic directors, division chairs; coordinates with the learning resources, ATN, Skills Training and the public media to ensure quality of educational activities to create an annual schedule of class offerings, and regularly update the schedule as needed. The primary purpose of the Continuing Education and Workforce Training Specialist is to develop, manage and evaluate Continuing Education and Skills for Success training programs for the Workforce Development Department and oversee and manage instructors in a diverse range of training programs.
Admissions Specialist Bradford Health Services, LLCAdmissions SpecialistBirmingham, ALMental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Additionally, familiarity with healthcare software and insurance processes supports efficient verification and data management, reducing delays and improving overall patient experience.
Benefits and Payroll Specialist H Councill Trenholm State Technical CollegeBenefits and Payroll SpecialistMontgomery, AL$50,680–$68,169 / yearThe wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Prepares all state and federal reports concerning payroll, including but not limited to quarterly, state, and federal tax reports; FICA reports; monthly retirement reports; insurance and employee deduction reports; and the State Ethics Commission report.
NewClaim Specialist - Property Field Inspection State FarmClaim Specialist - Property Field InspectionTroy, AL$63,089.65–$90,000 / yearCompetitive candidates should reside within one of the listed zip codes and will service this same territory: 36005 36010 36016 36017 36027 36029 36034 36035 36048 36052 36053 36079 36081 36089 36310 36311 36317 36373 36374 36860 36871. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*ALThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Exploitation Specialist/Imagery Scientist (SAR) Bts Software Solutions, LLCExploitation Specialist/Imagery Scientist (SAR)Huntsville, AL$150,000–$195,000 / yearUtilize structured, unstructured, and semi-structured data and visualization tools to exploit data through use of programming and scripting, including advanced geospatial skills and an excellent understanding of how to apply evolving technology and methodologies to related issues. BTS Software Solutions is seeking a Exploitation Specialist/Imagery Imagery Scientist (SAR) to support Department of Defense IC missions at Springfield, VA.
Shipping & Receiving Specialist FMS AerospaceShipping & Receiving SpecialistHuntsville, ALHigh school diploma or GED 2+ years of shipping, receiving, inventory control, or warehouse experience Experience using an ERP system (such as Unanet, Deltek Costpoint, SAP, Oracle, or similar systems) Strong organizational and recordkeeping skills U.S. citizenship required Active DoD Secret (or higher) Security Clearance. Bridger Aerospace has grown from operating a single plane to commanding a significant Air Attack fleet, Special Missions Sensor Equipped Aircraft, and the largest privately operated Super Scooper fleet in the world.
Food Safety & Brand Specialist SteritechFood Safety & Brand SpecialistMobile, ALBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
TSM System Specialist (USCG OPC Shipbuilding) THOR Solutions, LLCTSM System Specialist (USCG OPC Shipbuilding)Mobile, ALFounded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR Solutions is actively seeking a highly motivated Technical Support Management (TSM) System Deficiency Records Management Support Specialist to support the United States Coast Guard (USCG) Offshore Patrol Cutter (OPC) Resident Inspection Office (RIO) in Mobile, AL .
Experienced Automotive Sales Associate / Product Specialist Ross Downing Chrysler Dodge Jeep Ram of MobileExperienced Automotive Sales Associate / Product SpecialistMobile, AlabamaThis role is ideal for a proven automotive sales professional who excels at building relationships, presenting vehicles with confidence, and delivering an exceptional customer experience from first interaction to final delivery. Ross Downing Chrysler Dodge Jeep Ram of Mobile is growing and looking to add an Experienced Automotive Sales Associate / Product Specialist to our high-performing sales team.
Insurance Specialist - Birmingham Pathology Lab, FL Advanced DermatologyInsurance Specialist - Birmingham Pathology Lab, FLBirmingham, ALRelated computer experience, working knowledge of Microsoft Office, Word, ExcelMinimum two years' experience in a medical/billing office setting with a strong knowledge of insurance, managed care, Medicare and Medicaid. JOB SUMMARY: Successfully bills patient accounts to the appropriate insurance company for payment, reconciles insurance payment and denials, follows up with insurance companies as needed, and resolves issues regarding patient accounts.
Capture Center Specialist CorVel CorpCapture Center SpecialistBirmingham, AL$13.38–$23.42 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Capture Center Specialist participates in all assigned activities pertaining to scanning, matching and attaching EOR and bill to be returned to the client and responding to phone calls from the providers.
Purchasing Specialist Pha Body SystemsPurchasing SpecialistMontgomery, AlabamaCollaborate with manufacturing, logistics, and supply chain teams to forecast needs using MRP (Material Requirements Planning) tools and ensure inventory control aligns with production schedules. Manage end-to-end procurement processes using ERP systems such as SAP and Oracle EBS, including requisitioning, purchase order creation, and contract management.
Audit Readiness Specialist Systems Planning and AnalysisAudit Readiness SpecialistRedstone Arsenal, AlabamaFull timeThe candidate must have experience providing audit readiness support and activities for the Department of Defense, including experience with the execution of audits and remediation of weaknesses within business processes and internal controls, particularly as it relates to inventory. Preferred candidates should have experience with Army inventory, be willing to work on-site at the Army Material Command at Redstone Arsenal, and travel to assist with on-site audit visits.
IT Support Specialist CareerxtraIT Support SpecialistAlabamaIn this role, you will provide hands-on technical support across hardware, software, and networking systems while ensuring smooth day-to-day IT operations. This position is ideal for a problem-solver who enjoys tackling technical challenges and delivering outstanding internal customer support in a fast-paced environment.
Remote Travel Specialist HjbtravelsRemote Travel SpecialistAlabamaRemoteYour role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Job Description: As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.
Traveling Safety Specialist CEI ServicesTraveling Safety SpecialistWILSONVILLE, AlabamaFull timePosition Summary: The Traveling Site Safety Specialis t is responsible for, but not limited to supporting project site crews by visiting project sites, assessing the project site for unsafe work conditions, and working with project managers, project site supervision and safety personnel to properly control and minimize risks and hazards to protect employees, subcontractors and the customer. Subscribe to and monitor appropriate on-line services or resources for general OSHA / MSHA issues, best practices, and company specific metrics and prepare routine reports to affected company personnel on findings.
Loan Sales Specialist OneMain FinancialLoan Sales SpecialistPelham, AlabamaIn our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.
Client Relations Specialist Call 4 HealthClient Relations SpecialistAlabamaRemoteThis role will serve as a key point of contact for clients, supporting both onboarding and day-to-day account activity while helping maintain strong relationships, ensure timely follow-through, and identify opportunities to strengthen and expand existing client partnerships. The Client Relations Specialist will communicate externally with clients and internally with departments across the organization to ensure services are set up properly, client needs are addressed, issues are resolved, and account activity continues moving forward.
Property Accountability Specialist LeidosProperty Accountability SpecialistHuntsville, AlabamaThis role safeguards audit readiness and mission performance by ensuring that every receipt, transfer, lifecycle update, valuation change, and disposal action is executed with zero defects, documented correctly on first submission, and reflected consistently across ELMS, PIEE, PCARSS, LOSS, AESIP, and associated tracking tools. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support.
Lead, Surgical Navigation Specialist FT Days Baptist HealthLead, Surgical Navigation Specialist FT DaysHOMEWOOD, AlabamaFull timeRequires a minimum of three years of clinical experience with progressive leadership responsibilities and successful completion of advanced surgical navigation training program within twelve months of hire. The specialist partners closely with clinical leadership and hospital personnel to ensure optimal outcomes, drive product adoption, and support growth initiatives.
NewInformation Security Risk Specialist, Lead Booz Allen HamiltonInformation Security Risk Specialist, LeadHuntsville, Alabama$112,800–$257,000 / yearOnsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Fitness Sales Specialist MadisonFitness Sales SpecialistMadison, AlabamaThis position involves prospecting/list-building, making a large volume of outgoing calls (100+ per 4 hours), constantly and relentlessly following up on leads, setting and closing in-person sales meetings, and selling all of our D1 services. Are you a Hard-Working, High-Energy, World-Class Salesperson looking to close deals & change lives while working for one of the fastest growing companies in the fitness industry? .
Field Service Specialist AmtracoField Service SpecialistBirmingham, ALFull timeField Services Specialist: Makes sales calls in your territory, maintaining existing customers and earn the business of new customers in your territory. The Field Services Specialist helps the Company achieve their core value of being Customer Focused by servicing our racking customers within their defined territory.
NewBuilding Automation Systems (BAS) Specialist Pinnacle Group IncBuilding Automation Systems (BAS) SpecialistMobile, AL$60,000–$75,000 / yearThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
NewReporting Specialist TRC Companies IncReporting SpecialistBirmingham, AL$20–$34.30 / hourTogether, TRC and WSP's 83,000 experts create positive, long-lasting impacts for our communities and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. The applicant should demonstrate proficiency and experience using all programs included in the Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Teams and SharePoint, and Adobe Acrobat.
Clinical Research Specialist - UH USA Health Clinical Trials Office USA HealthClinical Research Specialist - UH USA Health Clinical Trials OfficeAlabamaFull timeOverview: The Clinical Trials Specialist is a professional-level position responsible for the independent management and oversight of complex, multi-site, investigator-initiated, federally funded, and industry-sponsored clinical trials conducted within an academic medical center environment. Under general supervision, the Clinical Research Specialist assists with study operations, participant coordination, regulatory documentation, and data management activities in support of federally funded, industry-sponsored, and investigator-initiated clinical trials.
Surgical Navigation Specialist, Lead FT Days Brookwood Baptist HealthSurgical Navigation Specialist, Lead FT Days BrookwoodHOMEWOOD, AlabamaFull timeRequires a minimum of three years of clinical experience with progressive leadership responsibilities and successful completion of advanced surgical navigation training program within twelve months of hire. The specialist partners closely with clinical leadership and hospital personnel to ensure optimal outcomes, drive product adoption, and support growth initiatives.
Field Application Specialist - HammerHead The Toro CompanyField Application Specialist - HammerHeadAL$84,000–$105,000 / yearField Application Specialist II at HammerHead: The Field Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.
Commercial Specialist AutoZone IncCommercial SpecialistOpelika, ALAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.
Hearing Instrument Specialist Amplifon USA, Inc.Hearing Instrument SpecialistBIRMINGHAM, AL$100,000–$120,000 / yearIn this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound. Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities.
IT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC) U.S. Department of DefenseIT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC)Montgomery, AL$76,463–$99,404 / yearFor this position, qualifying experience is defined as: Experience architecting, optimizing, and securing mission-critical IT infrastructure, including advanced Windows or Linux server administration; OR experience overseeing enterprise ticketing systems and incident management lifecycles to ensure continuous service availability; OR experience with account and access management governance, such as troubleshooting and resolving complex customer issues across multiple enterprise services. Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received.
Customer Relations Specialist Suburban Propane Partners LPCustomer Relations SpecialistBay Minette, ALHandle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
CLOUD SECURITY SPECIALIST/ISSO Quantum Research International IncCLOUD SECURITY SPECIALIST/ISSOHUNTSVILLE, ALThis role includes facilitating and participating in Configuration Control Board (CCB) meetings, evaluate proposed system and architecture changes to confirm security baselines are maintained through approved change management processes, and executing continuous monitoring activities such as reviewing system audits logs, general/privileged user account reviews, RMF documentation creation/maintenance, vulnerability response (CTOs/IAVAs), Information System Contingency Plan (ISCP) Table-Top exercises, and security control artifact development. Overview: Quantum Research International, Inc. (Quantum) provides our national defense and federal civilian and industry customers with services and products in the following main areas: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems; 5) Intelligence Programs Support; 6) Experimentation and Test; 7) Program Management; and (8) Audio/Visual Technology Applications.
Customer Service Specialist defi SOLUTIONSCustomer Service SpecialistMontgomery, ALThe Customer Service Specialist is responsible for managing a high volume of inbound and outbound calls, helping customers understand their account status, reviewing payment options, processing account requests, and providing a professional, solutions-focused customer experience. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America.
Specialist - Demand Letter Padgett Law GroupSpecialist - Demand LetterMontgomery, ALLeveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. The firm's practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors and other financial services industry stakeholders.
New Home Sales Specialist Smith Douglas Homes CorpNew Home Sales SpecialistHuntsville, ALAbout Smith Douglas Homes: New home builder, Smith Douglas was recently recognized by Builder Magazine as the 32nd largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people's quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home.
IE Specialist JBS USA LLCIE SpecialistALAll resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
I & E Specialist - Electronics Technician ( Enterprise, AL) JBS USA LLCI & E Specialist - Electronics Technician ( Enterprise, AL)Enterprise, ALTroubleshoot electrical systems throughout the plant • Help maintain electrical equipment through PM procedures • Assist in instituting new control systems • Research and develop better controls and electrical processes • Track and monitor reoccurring problems and provide solutions to correct these problems • Identify weakness in the equipment related to electrical systems and develop solutions • Understand the technical functionality on electrical equipment and be able to train operators and maintenance technicians on the operations and troubleshooting of equipment • Assist maintenance personnel in maintaining an efficient production operation and all other duties as assigned by supervisor. • Industrial electrical experience, extensive schematic reading capability, PLC coding, troubleshooting • Any and all other electrical certifications, to include technical college and/or manufacturing certifications (e.g.
Social Media Content Specialist - English + German - Remote US-Based Dentsu International LtdSocial Media Content Specialist - English + German - Remote US-BasedAlabama, ALRemote$14.42–$17.13 / hourIf you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best.
NewPart Time Customer Relations Specialist Suburban Propane Partners LPPart Time Customer Relations SpecialistTroy, ALHandle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
NewNeuroscience Therapeutic Sales Specialist Birmingham, AL Compass Pathways PlcNeuroscience Therapeutic Sales Specialist Birmingham, ALBirmingham, AL$165,000–$195,000 / yearThis role will execute against the regional commercial strategy by developing strong partnerships with psychiatrists, healthcare providers, and integrated care systems, while ensuring alignment with regulatory, safety, and patient access frameworks. Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
NewFacilities & Inventory Specialist LifeSouth Community Blood CentersFacilities & Inventory SpecialistDecatur, AL$15–$16.50 / hourWith more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need. LifeSouth Community Blood Centers is hiring a Facilities & Supplies Specialist to help keep our Decatur, AL facility clean, organized, and running smoothly.
Trainee Employee Assistance Program (TEAP) Specialist Chugach Government SolutionsTrainee Employee Assistance Program (TEAP) SpecialistGADSDEN, AlabamaFull timeWe are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. Designs and maintains a center-wide substance abuse prevention program to include regular presentations, ongoing individual/group counseling, training, incentives, and overall focus on a healthy, drug-free lifestyle.
NewPayroll Specialist PowerGrid Services ExternalPayroll SpecialistHartselle, AlabamaThe Payroll Specialistis responsible for the accurate and timely execution of payroll, following assigned payroll-related practices and procedures, andmaintaining Company compliance with current and future wage and hour legislation. Develop documentation, to include “How To” documents, workflow processes, separation of duties for our current staff, with updates as the company grows to ensure best practices are maintained.
Specialist I, Prod Reg Comp Progress RailSpecialist I, Prod Reg CompAlbertville, AlabamaIn 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. Regular visits to industrial facilities are required and may involve exposure to; Noise levels exceeding 85 decibels; Temperature extremes (approximately 0°F to 100°F)
Technical Data and Platform Specialist - Mid #2076 Compass Inc (US)Technical Data and Platform Specialist - Mid #2076Huntsville, AL$90,700–$150,600 / yearRaptorDB database administration with experience in the ServiceNow Platform data layer, shifting away from traditional relational DBA skills towards optimizing high-speed, multi-node, and AI-ready enterprise workflows. Advanced Indexing Management: Experience in working with RaptorDB's integrated column-store indexes and parallel processing frameworks, which require specialized knowledge to map and accelerate specific reporting workloads.
Specialist II, Support Progress RailSpecialist II, SupportAlbertville, AlabamaAbility to solve common user problems in real time including software functionality, network trouble shooting and installation, personal computer and network configuration, operating systems and browser related issues; installing hardware or software as needed; • Global incident routing including validation, processing, triage, routing decision points and assignment; • Prioritize production-critical issues and escalate issue(s) to the appropriate technical staff; • Complete domain maintenance; • Assist with Webfilter, Internet and Firewall issues; • Entry level application maintenance; • Network and server hardware configuration; • Sarbanes-Oxley reporting; • Provide extra phone support and coverage, as needed; • Setup and configuration for new device procurement; • Prepare statistical and data reports, including usage trends and analysis; • Troubleshoot and accurately record caller's requests/issues; • Provide remote and on-site support to all staff; • Active involvement in problem resolution, follow-up, testing, workarounds and equipment suggestions; • Facilitate warranty claims and exchanges; • Accurately record customer support issues in tracking system; • Minimal travel to domestic facilities; • Other duties as assigned. Preferred: • 2 plus years IT/Computer experience; • Working knowledge of ITIL principles, including incident, problem, and change management processes; • Basic Microsoft Office experience, including Word and Excel; • Prior technical support/call center experience; • CompTia A+ Certified; • CompTia Network Certified.
Specialist II, Human Resources Progress RailSpecialist II, Human ResourcesAlbertville, AlabamaProvide vendor support and process updates needed in the systems for Credence BCBS, VSP, Unum, MetLife, Optum Financial, eRailSafe, Equifax, Kenexa, The Work Number, TALX, etc. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence.