Kansas City, MO30+ days ago
p>Manage projects from initiation through completion, including process improvement initiatives, while effectively managing multiple concurrent priorities Ensure alignment with organizational goals, adherence to defined project methodologies, and achievement of delivery milestones Coordinate with multiple cross-functional teams to implement solutions, align on scope and milestones, and drive results Create documentation and workflow designs, facilitate meetings, and apply defined methodologies to routine or moderately complex processes Analyze operations and conduct strategic and process assessments to identify inefficiencies, control gaps, and redesign opportunities Facilitate process mapping sessions and lead redesign efforts Lead research and propose viability or enhancement for new ideas and opportunities Proactively manage risks and issues, develop mitigation strategies and ensure compliance with Risk, Control, and related guidelines Communicate progress and outcomes through regular updates, tailored reporting, and post-project evaluations to inform leadership and stakeholders Design and maintain performance dashboards and operational reporting to monitor KPIs such as processing time, error rates, SLA compliance, and volumes Monitor the impact of implemented changes and recommend further refinements Build relationships and mentor others to strengthen project skills, influence decisions, and sustain change Perform other duties as assigned. Bachelor's degree in Business Administration, Finance, Operations Management, Information Technology, Engineering, Marketing, or equivalent combination of education and experience required 3+ years in business process improvement, process evaluation, project management or related experience required 2+ years project management experience required Experience in the financial services industry preferred Six Sigma Green Belt certification preferred Agile Practices Certification (CSM, Agile Practitioner, etc.) and/or Project Management Professional (PMP) preferred.