NewOSINT Analyst Micron Technology IncOSINT AnalystManassas, VAThis role applies open-source intelligence techniques, digital risk monitoring, and remediation processes to reduce exposure, support executive protection efforts, and enhance organizational security. Responsibilities: Conduct proactive and reactive open-source intelligence (OSINT) research to identify publicly exposed personal information about designated Micron employees and executives that is publicly exposed online.
Senior Data Analyst, Growth Marketing Truebill, Inc.Senior Data Analyst, Growth MarketingWashington, DCAnalysts work within a semi-embedded organizational structure to independently build data analytics tooling, drive strategy with data, and assess experiments within cross-functional product vertical aligned teams. You'll leverage a full suite of analytical tools to measure performance across online channels, enhance our modern martech infrastructure, and develop scalable frameworks and tooling.
SharePoint Analyst NEOSTEK Inc.SharePoint AnalystVienna, VAFull timeLead collaborative meetings with business stakeholders and cross-functional teams to gather, analyze, and document functional requirements. The ideal candidate will have strong expertise in business and technical analysis, functional testing, SharePoint Online configuration, and stakeholder collaboration.
NewFunctional Analyst NEOSTEK Inc.Functional AnalystVienna, VAFull timeDesign, configure, and support Microsoft Dynamics 365 CRM solutions, including entities/tables, forms, views, workflows, business rules, security roles, dashboards, and related functionality. The candidate will be responsible for analyzing approved business requirements, translating them into functional solutions, supporting Dynamics 365 CRM implementations and enhancements, and ensuring high-quality system outcomes.
Federal Affairs Analyst INSURANCE SERVICES OFFICE INCFederal Affairs AnalystWashington, DCRemoteFull timeUnsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Data Analyst 3 - Store Operations NordstromData Analyst 3 - Store OperationsWashingtonThe ideal candidate can think strategically and creatively about the needs of the business, build productive relationships with a diverse array of stakeholders, and provide ongoing data support that will produce quantitative analysis, drive meaningful action, and improve store-level performance. The individual should be highly curious about how the business works and possess the skills to unlock rich, nuanced insights from complicated data and communicate those insights in a way that drives positive business outcomes.
Policy Analyst - Senior GrvtyPolicy Analyst - SeniorSpringfield, VirginiaPay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. What Impact You'll Have: We are seeking a Senior Policy Analyst to support enterprise-level governance, business operations, and strategic planning efforts across the Intelligence Community.
Momentum Functional Transformation Analyst DeloitteMomentum Functional Transformation AnalystArlington, VAFull time2+ years of experience supporting Momentum enterprise resource planning applications in one or more of the following modules: General Ledger, Budget Execution, Purchasing, Accounts Payable, Accounts Receivable, or Automated Disbursements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Project Management Office (PMO) Analyst Air Line Pilots Association, Int'l.Project Management Office (PMO) AnalystTysons (McLean), VirginiaRemote$69,341–$105,180 / yearGenerous health care benefits on day one – PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children; 15 days paid vacation and 13 holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid premiums for disability and life insurance; Flexible Spending and Health Savings accounts; Retiree health plan; Education Assistance Program; and, Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available. The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced PMO Analyst for our office in Tysons (McLean), Virginia.
Lead Schedule Analyst - Integrated Master Scheduler AlluvionicLead Schedule Analyst - Integrated Master SchedulerLaurel, MDRemotePart timeWe offer a wide range of products and services including extensive enterprise Process Improvement, CMMI (Capability Maturity Model Integration), CMMC (Cybersecurity Maturity Model Certification), PMO (Project Management Office), and ERP (Enterprise Resource Planning) implementations for clients in various industries, providing Project Assurance® for every project. Alluvionic is seeking a Lead Schedule Analyst to create and manage integrated master schedule(s) that captures Johns Hopkins University Special Projects operations in the Applied Physics Lab.
Senior Data Analyst Tenacious SolutionsSenior Data AnalystArlington, VA$120,000–$140,000 / yearCollaborate with management to refine business strategies, optimize processes, and drive profitable growth based on data-driven forecasts and trend analysis. Tenacious Solutions, LLC is seeking a Senior Data Analyst with an active public trust clearance to assist a client in the Northern VA area.
Senior Revenue Analyst MedStar Health Research InstituteSenior Revenue AnalystColumbia, MD$78,832–$109,060.64 / yearPosition also requires two (2) years of experience in the following skills: Collecting & analyzing healthcare data including financial and operational; preparing budgets, forecasts and month-end analysis that leads to improvement opportunities utilizing tools such as PeopleSoft; Hyperion; Kodiak (formerly known as Crowe) Revenue Cycle Analytics; and SQL. Job Duties: Support the development of long-range financial plans and budgets for Net Patient Service revenue for the System as directed by the Manager, Revenue Analytics, Director, Revenue Analytics and AVP, Revenue Analytics in coordination with local Chief Financial Officers and Finance Business Partners.
Marketing Campaign Analyst Datalab USAMarketing Campaign AnalystGermantown, MDThe final annual salary offered to the selected candidate will vary based on factors such as years of relevant experience, qualifications, skill level, competencies, the scope and responsibilities of the role We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. To be successful in this position you must have an aptitude for technology and the ability to learn the client’s business quickly, as well as a passion for excellent customer service, improving business processes, and recommending best marketing practices.
NewPrincipal Clinical Data Analyst MedStar Health Research InstitutePrincipal Clinical Data AnalystColumbia, MD$114,004–$219,960 / yearThis position leads team members on the fulfillment of data needs via collection management analysis and delivery of relevant meaningful insights that drive timely well-informed decisions. Leads highly complex projects of large scope; projects may be cross-functional; provides solutions which set precedent.
AI Program Analyst - Analytics and Insights Engineer II - Top Secret Clearance DeloitteAI Program Analyst - Analytics and Insights Engineer II - Top Secret ClearanceWashington, DCFull timeAs an AI Program Analyst on the AI & Data team, you will be responsible for: Support the stand-up and ongoing operation of the client's enterprise AI program, including operating model design, processes, governance workflow, customer communication, and program documentation. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Financial Analyst, Senior o9 Solutions IncFinancial Analyst, SeniorWashington, WA$84,897–$116,733 / yearBudgeting & Rolling Forecasts: Develop and maintain detailed, bottoms-up Excel forecast models and annual operating plans (AOP) covering the end-to-end customer journey-including Sales pipeline progression, Marketing spend, Client Success retention, and Professional Services staffing. SaaS Flywheel Metric Ownership: Track, analyze, and report on critical SaaS unit economics, including CAC Payback, LTV, Net Retention Rate (NRR), and Gross Retention Rate (GRR), identifying areas where churn or inefficiencies impact the business.
Analyst III, Technical Support Waste Management IncAnalyst III, Technical SupportManassas, VAFrequently: Repetitive motions Eye/hand/foot coordination Bending, crouching, kneeling, reaching, and standing Lifting, carrying, and transporting equipment weighing up to 50 pounds Walking within office buildings, data rooms, and customer or market area sites Constantly: Sitting Talking Hearing Travel and Site Visits: Ability to travel to market area locations and other business sites as needed. Other Knowledge, Skills or Abilities Required Demonstrates intermediate‑level knowledge or skills across three or more of the following functional areas: Diagnose and resolve end‑user network connectivity issues by identifying wired versus wireless failures in desktop docking environments and executing systematic troubleshooting to restore optimal network performance.
Senior SCRM Analyst ExigerSenior SCRM AnalystArlington, VARole Summary: Exiger is seeking a Senior Supply Chain Risk Management (SCRM) Analyst to support a high-impact national security customer in assessing, prioritizing, and mitigating supply chain risks across critical programs, technologies, and industrial base dependencies. Exiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards.
HR Delivery Associate -S&G Analyst Programs Capital One Financial CorpHR Delivery Associate -S&G Analyst ProgramsMcLean, VA$73,300–$83,700 / yearPreferred Qualifications: Bachelor's degree At least two years of experience in recruiting, human resources, or consulting Proficient knowledge of G Suite with strong skills in Google Sheets and Google Slides Experience working at a technology company Experience interpreting metrics and trends Experience in Campus Programs or Recruiting High degree of professionalism and integrity when interacting with all customer contacts Strong empathetic communication skills with varying levels of leaders and associates. Some examples of projects and responsibilities may include, but are not limited to: Talent Management Support Partner with Talent Development team lead to execute talent and performance management processes, taking the lead on project management to ensure successful cycles and proactively monitor performance trends and outcomes Interacting with HR partners, stakeholders, and managers to keep all informed and supported through performance and talent processes Help to improve Talent & Performance Management processes and resources, streamlining as needed.
Revenue Integrity Data Analyst I University of Maryland Baltimore Washington Medical CenterRevenue Integrity Data Analyst IMD$30.26–$42.37 / hourPartnering with the University of Maryland School of Medicine, University of Maryland School of Nursing, and University of Maryland, Baltimore, who educate the state's future healthcare professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban, and rural communities across the state of Maryland. Obtains basic knowledge and understanding of all charge processes within the organization and provides oversight to clinical informatics staff and application analysts who assist other department managers/directors with determining compliant charge capture workflows, including updates to clinical charge capture tools.
Sr. Financial IFRS Compliance Analyst *PC 682 Miltenyi BiotecSr. Financial IFRS Compliance Analyst *PC 682Gaithersburg, MarylandYour Role: At Miltenyi Biotec, our North America Finance team plays a critical role in supporting our patient-focused biotech organization dedicated to helping make cancer history. These developments have led to cutting-edge cell and gene therapies – transformative methods that mobilize the body’s own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions.
Mid-Level Missiles C4I Analyst Global Dimensions, LLCMid-Level Missiles C4I AnalystQuantico, VAThis position provides in-depth intelligence analysis of adversary missile command, control, communications, computers, and intelligence (C4I) capabilities, supporting U.S. Marine Corps operational planning and national defense objectives. Minimum 8 years of intelligence analysis experience related to missile systems, C4I, all-source analysis, or a closely related intelligence discipline, with relevant experience obtained within the past two years.
Configuration Management Analyst SercoConfiguration Management AnalystWashington, DCActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition.
Cybersecurity Risk Analyst Ops Tech AllianceCybersecurity Risk AnalystMcLean, VA$100,000–$150,000 / yearExperience supporting cyber-defense operations, including cybersecurity analysis, incident handling, incident reporting, and situational-awareness reporting, reviewing cyber-defense processes or architectures and recommending continuous improvements. Ops Tech Alliance (OTA) was founded by former National Security and Special Operations professionals with over 100 years of combined experience and was formed with a singular focus: to bridge the gap between operations and technology to enable mission success.
PMO Analyst - National Capital Region (NCR); Must have an active TS/SCI Clearance with Polygraph Synertex LLCPMO Analyst - National Capital Region (NCR); Must have an active TS/SCI Clearance with PolygraphBethesda, MDFull timeREQUIREMENTS:TS/SCI clearance with polygraph required, including additional security screeningsEducation and Experience RequirementsCandidates must meet the following minimum education and relevant experience combinations by level:Entry Level:HS/GED + 6 years experienceAssociate's + 4 years experienceBachelor's + 2 years experienceMaster's degree (experience may be substituted as appropriate)Journeyman Level:HS/GED + 8 years experienceAssociate's + 6 years experienceBachelor's + 4 years experienceMaster's + 2 years experienceSenior Level:HS/GED + 10 years experienceAssociate's + 8 years experienceBachelor's + 6 years experienceMaster's + 4 years experiencePhD + 2 years experienceExpert / Master Level:HS/GED + 12 years experienceAssociate's + 10 years experienceBachelor's + 8 years experienceMaster's + 6 years experiencePhD + 4 years experience Join a mission-driven team advancing government communication capabilities and operational readiness. We're seeking a skilled Program Analyst to support critical government and intelligence initiatives by assisting program management office functions including tracking deliverables, maintaining documentation, supporting business process analysis, and ensuring currency of IT lifecycle and SDLC documentation.
Configuration Management Analyst, F-35 Joint Program Office (Hybrid Telework) SercoConfiguration Management Analyst, F-35 Joint Program Office (Hybrid Telework)Washington, DCActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition.
SAP Security Risk & Compliance Analyst (TS/SCI #26-126) Strategic Analysis, Inc.SAP Security Risk & Compliance Analyst (TS/SCI #26-126)Arlington, VA$170,000–$185,000 / yearEducation & Experience:One of the following is required:· Bachelors degree in Criminal Justice, Intelligence Studies, Cybersecurity, Information Assurance, Homeland Security, Business Administration, or a related field; OR· Associate degree with additional directly related experience; OR· Completion of military, government, or industry security training programs with progressively responsible experience supporting classified security programs; OR· An equivalent combination of education, specialized training, professional certifications, and directly related experience. Working collaboratively with government representatives, program leadership, contractors, and multidisciplinary security teams, the analyst identifies security vulnerabilities, recommends corrective actions, and helps organizations maintain compliance while supporting mission success.
HRMS Analyst II Avolta AGHRMS Analyst IIBethesda, MD$70,600–$83,000 / yearPurpose: The HRIS Analyst II keeps HRIS applications and integrated payroll applications running accurately and efficiently by maintaining data integrity, resolving system issues, and optimizing integrations across platforms. Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a technical role: Requires 5 years of HRIS/ERP application experience.
Sr. Insurance Analyst National Cooperative Bank. N.A.Sr. Insurance AnalystArlington, VirginiaIndependently manage and review a portfolio of loans with varying complexity, including Real Estate, Commercial, and SBA loans, analyzing annual insurance renewal documents. Exercise professional judgment to independently resolve the majority of issues within assigned portfolios, escalating high-risk, complex, or non-routine situations as needed.
PostgreSQL Database Analyst INflow FederalPostgreSQL Database AnalystSpringfield, VAWorking alongside database administrators, software developers, systems engineers, and infrastructure teams, you’ll optimize database performance, implement high-availability solutions, support migration projects, and help maintain secure, scalable database environments that directly support national security operations. You’ll play a key role in ensuring the performance, availability, integrity, and security of mission-essential PostgreSQL databases while supporting modernization initiatives, cloud migration efforts, and enterprise infrastructure improvements.
FP&A Analyst 16819225 Cherry BekaertFP&A Analyst 16819225Arlington, VirginiaCherry Bekaert Recruiting & Staffing is partnered with a well-established organization in the Arlington, VA area seeking an FP&A Analyst to support budgeting, forecasting, financial analysis, and business decision support. This role will work closely with finance leadership and business partners to deliver meaningful insights and reporting.
FP&A Analyst / Manager (GovCon) 16819278 Cherry BekaertFP&A Analyst / Manager (GovCon) 16819278District of ColumbiaThis opportunity is ideal for a finance professional with strong analytical capabilities and prior experience supporting government contracts, program financials, and compliance-driven reporting. This role will support budgeting, forecasting, financial modeling, and business decision support in a dynamic GovCon environment.
Enterprise Data Analyst USOEnterprise Data AnalystArlington, VA$76,000–$99,750 / yearThe Enterprise Data Analyst works across organizational functions and stakeholder types, translating requests and needs, scoping incoming requests, and identifying where data breaks down, diverges, or misleads across systems. The Enterprise Data Analyst supports the enterprise data function by serving as a first point of contact for data requests across the organization, conducting investigative and exploratory analyses, and helping maintain the integrity and usability of enterprise data assets.
Policy Analyst - Mid GrvtyPolicy Analyst - MidSpringfield, VirginiaPay Range: At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. What Impact You'll Have: We are seeking a Mid-Level Policy Analyst to support strategic planning, policy operations, governance, and process improvement initiatives supporting Intelligence Community mission operations.
Spectrum Performance Analyst Steel Point SolutionsSpectrum Performance AnalystWashingtonThe Spectrum Performance Analyst supports large-scale, multi-agency federal documentation and publication efforts by managing documentation performance, integration, and delivery execution. We deliver integrated, mission-focused solutions to federal clients, supporting complex, multi-agency programs that require disciplined execution, coordination, and delivery excellence.
Budget / Acquisition / Financial Analysts CyberMedia TechnologiesBudget / Acquisition / Financial AnalystsWashingtonHeadquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The ideal candidates will provide acquisition consulting, budget tracking, financial analysis, data management, and reporting support to ensure successful program execution and compliance with federal acquisition regulations and policies.
Program Analyst AlluvionicProgram AnalystAlexandria, VAFull timeWe offer a wide range of products and services including extensive enterprise Process Improvement, CMMI (Capability Maturity Model Integration), CMMC (Cybersecurity Maturity Model Certification), PMO (Project Management Office), and ERP (Enterprise Resource Planning) implementations for clients in various industries, providing Project Assurance® for every project. The DoD SkillBridge program is an opportunity for servicemen & servicewomen to complete an internship during the last 180 days of service to gain valuable civilian career experience Powered by JazzHR.
NewMNSA Senior Program Analyst Cortek IncMNSA Senior Program AnalystWashington, DCFull timeAbout CORTEKFounded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, Counter-Unmanned Aircraft Systems (C-UAS), and Freedom of Information Act (FOIA)/Privacy Act support. Our proven track record includes more than 12 years supporting the Department of State's WMD threat mitigation, consequence management, and international security cooperation programs, as well as technical and strategic support to the Defense Threat Reduction Agency (DTRA) across Physical and Biological Sciences, Engineering, Policy, Operations, and emerging threat domains.
Management Analyst I (Human Resources) Nationwide IT ServicesManagement Analyst I (Human Resources)District of Columbia, DCFull timeThis position supports a broad range of human resources and workforce management activities designed to enhance organizational effectiveness, ensure compliance with federal regulations, and support mission-critical operations within OCR. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. . .
Senior Policy Analyst Tenacious SolutionsSenior Policy AnalystArlington, VA$75,000–$85,000 / yearIndividual pay is determined by factors including job-related skills, experience, clearance level, and relevant education, training and certifications. Tenacious Solutions, LLC is seeking a Senior Policy Analyst with an active public trust clearance to assist a client in the Northern VA area.
FP&A Analyst 16819247 Cherry BekaertFP&A Analyst 16819247District of ColumbiaCherry Bekaert Recruiting & Staffing is partnered with a well-established organization in the Washington, DC area seeking an FP&A Analyst to support budgeting, forecasting, financial analysis, and business decision support. This role will work closely with finance leadership and business partners to deliver meaningful insights and reporting.
NewTechnical Program Analyst CyberMedia TechnologiesTechnical Program AnalystWashingtonWork may span field engagement; requirements and capability analysis; systems engineering and integration; technical and operational demonstrations; deployment and transition planning; operational assessments; analytics; training; life-cycle logistics; asset tracking; portfolio management; acquisition and privacy documentation; and executive-level reporting. The analyst works with technical and operational stakeholders to translate mission needs into requirements, assess capability and field performance, coordinate rigorous testing, and produce the analysis and documentation required for informed adoption decisions.
Federal Budget Analyst - Secret Cleared, On-Site Trewon TechnologiesFederal Budget Analyst - Secret Cleared, On-SiteLeesburg, VirginiaTrewon brings a sophisticated service line in IT-related solutions from Business Intelligence, Data Analytics, Big Data, to Cloud technologies coupled with a diverse skill set in research and evaluation to federal clients. Formulate and edits consolidated budget requests based on review and analysis of annual or multi-year budget estimates and budget submissions for assigned organizations/programs.
Security Specialist - Security Ops Analyst AMERICAN SYSTEMSSecurity Specialist - Security Ops AnalystArlington, VirginiaFull timeQualifications: Master’s degree from an accredited college or university in a relevant discipline and 10 years of directly relevant experience; or a bachelor’s degree in a relevant discipline plus 14 years of directly related work experience. Overview: AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
Senior Project Analyst – Staff Action Support Summit Technologies, Inc.Senior Project Analyst – Staff Action SupportReston, VirginiaThis role is critical in managing high-visibility taskings, improving workflows, and ensuring timely execution of executive-level actions. We are seeking a Senior Project Analyst to support senior leadership within the National Guard Bureau (NGB).
NewCryptocurrency Intelligence Analyst EllipticCryptocurrency Intelligence AnalystWashington, WashingtonAs a Cryptocurrency Intelligence Analyst you’ll play a key role in expanding and enriching one of Elliptic’s most important intelligence products—helping our customers gain visibility into the global crypto ecosystem and make smarter, safer decisions. Comfortable navigating structured and unstructured data (news sources, registries, company websites, and public datasets) to assess business activity and risk profiles.
NewEpic Cadence & Referrals Analyst InterscriptsEpic Cadence & Referrals AnalystChantilly, VirginiaThe candidate will work closely with scheduling teams, patient access, referral coordinators, clinicians, and operational stakeholders to improve appointment scheduling, referral workflows, and patient access processes. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Cadence module with expertise in referral management.
NewEpic Beaker AP/CP Analyst InterscriptsEpic Beaker AP/CP AnalystChantilly, VirginiaWe are seeking a skilled Epic Beaker AP/CP Analyst to support, maintain, and optimize Epic Beaker Anatomic Pathology (AP) and Clinical Pathology (CP) applications. Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Medical Technology, Laboratory Sciences, or a related field preferred.
Scientific Program Analyst (51685) Gap Solutions, Inc.Scientific Program Analyst (51685)Rockville, MDThis position supports extramural research initiatives through data-driven analysis, portfolio management, and program evaluation to advance organizational priorities; conducts data collection and reporting to assess program effectiveness, inform strategic decision-making, and support the development and coordination of research programs. Prepare presentation materials such as handouts, meeting materials, slide presentations, and background/supplemental documents, spreadsheets, charts and graphs for conferences, committee, meetings, workshops and group updates.
Contact Center Quality Analyst Lead Integral Consulting Services IncContact Center Quality Analyst LeadTysons Corner, VAThe ideal candidate will have a keen eye for detail, strong analytical skills, have the ability to see the big picture, identify trends found in data coming from multiple sources, be forward leaning, have a passion for continuous improvement, be flexible, and have strong communication and presentation skills. You will work with the team to make adjustments, when the analysis reveals shortcomings, to the training of agents and developing any learning aids to assist the workforce and improve their customer service and meet set metric goals.