p>Our Organization and Mission: Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS' Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida's state government. The incumbent performs SUNCOM service/product incidents, service monitoring, processing new service delivery orders, Customer support administration, competence development, and perform other duties, as required.