Project Manager / PMO Lead - Hybrid ICFProject Manager / PMO Lead - HybridWashington, District of Columbia$118,807–$201,971 / yearReporting to the Program Manager, this role is responsible for day-to-day program management operations — including schedule, staffing coordination, risk tracking, governance support, deliverable quality, and cross-functional coordination across engineering, product, data, cybersecurity, and service operations workstreams. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
IT Project Manager Na Ali'i Consulting & Sales, LLC.IT Project ManagerFort Belvoir, Virginia$130,000–$170,000 / yearThe Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. Lead the planning and execution of complex IT projects supporting federal government clients, including efforts performed under Information Analysis Center (IAC) and Multi-Award Contract (MAC) vehicles, ensuring alignment with task order requirements and mission objectives.
Architectural Project Manager | Government CorganArchitectural Project Manager | GovernmentWashington, District of Columbia$115,000–$150,000 / yearFull timeProvide leadership to staff by identifying project studio team members’ roles and responsibilities, leveraging their strengths, providing stretch opportunities, and offering mentorship . Tackle these responsibilities alongside a team of creative, highly motivated individuals who are passionate about their work and ready to collaborate to achieve outstanding results.
Project Manager (PM) – Tour Services Ladgov CorporationProject Manager (PM) – Tour ServicesWashington, DCQualifications: T he candidate shall have: Minimum of five (5) years of customer service experience with progressive responsibility in managing a public tour service and/or visitor center. Strong leadership, organizational, and communication skills with the ability to interact effectively with government officials, staff, and visitors.
Project Manager II Meso Scale DiscoveryProject Manager IIRockville, MDPOSITION SUMMARY: This position is responsible for the overall planning, execution, and reporting of a portfolio of projects and programs; overseeing the dependencies between interconnected projects and managing portfolio-level plans to achieve strategic objectives. Tracks key project and program milestones and deliverables; adjusting project plans, schedules and resources utilizing approved change management practices to meet the requirements and needs of the customer through project completion and closeout.
NewWGL - Manager, Project Management Washington GasWGL - Manager, Project ManagementSpringfield, VA$123,800–$180,125 / yearThe Manager of the Project Management Office (PMO) is a people leader sho is responsible for leading a team to implement and lead a portion a portfolio of project/programs in a centralized PMO organization that governs the planning, execution, and delivery of enterprise and capital projects across the utility. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions - from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.
Project Manager Building Controls and Services IncProject ManagerAnnapolis Junction, MD$60,000–$70,000 / yearHobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences.
Project Engineering Manager Bechtel CorpProject Engineering ManagerReston, VARequired Knowledge and Skills: 15+ years of progressive work experience, including supervision, preferably in project and staff design engineering or architectural design but may include other relevant types of engineering including startup, field engineering or plant operation in large industrial plants utilities, process plants or engineering/construction firms. Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Actionet, Inc. Careers - Deputy Program Manager ActioNet, Inc.Actionet, Inc. Careers - Deputy Program ManagerVienna, VA$155,000–$178,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Deputy Program Manager will serve as the primary Point of Contact (POC) for contract performance and customer engagement, overseeing multidisciplinary teams supporting cloud modernization, AI/ML initiatives, enterprise data platforms, cybersecurity, infrastructure operations, and digital transformation programs.
Deputy Program Manager ActioNet IncDeputy Program ManagerArlington, VAActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Deputy Program Manager will serve as the primary Point of Contact (POC) for contract performance and customer engagement, overseeing multidisciplinary teams supporting cloud modernization, AI/ML initiatives, enterprise data platforms, cybersecurity, infrastructure operations, and digital transformation programs.
Intermediate Project Manager NANA Regional Corporation IncIntermediate Project ManagerCamp Springs, MD$80,000–$85,000 / yearPrepare project documents and status reports, projection development process for project budgetary, Project Change Control support to ensure specific product or service changes are introduced in a controlled and coordinated manner. Support the Senior Project Manager on FAC support services for USCIS -related projects and initiatives, project management phases such as project scheduling, planning, execution and result monitoring.
Remote Structural Steel Project Manager GpacRemote Structural Steel Project ManagerWashington DC, DCRemote80000–120000This is an outstanding opportunity to join a respected organization with a strong reputation for delivering complex structural steel projects and iconic builds across the United States—including exposure to large-scale stadium, arena, and marquee commercial projects. They are seeking a motivated project management professional who can independently lead projects, coordinate cross-functional teams, and successfully execute structural steel fabrication and erection scopes from award through closeout.
Office Manager (Operations) JLM HR ConsultingOffice Manager (Operations)Montgomery Village, MD$70,000–$90,000 / yearFull timeYou'll serve as the operational hub of our organization—keeping projects on schedule, supporting our employees, improving processes, managing office systems, and ensuring the administrative team delivers exceptional service to both internal and external clients. Our client is seeking an experienced Office & Operations Manager to oversee the daily operations of a CPA firm while leading the administrative team with confidence, accountability, and professionalism.
Capture Manager Quadrant, Inc.Capture ManagerVienna, VAProven track record of successfully capturing and winning contracts within Federal Civilian agencies, especially in IT services, cybersecurity, program management, and/or consulting. Collaborate with the proposal team to develop compliant, compelling, and high-quality responses to Requests for Proposal (RFPs), Requests for Information (RFIs), and other solicitations.
IT Project Manager (VMware / Broadcom Professional Services) Calibre SystemsIT Project Manager (VMware / Broadcom Professional Services)Alexandria, VACALIBRE Systems, inc, an employee owned mission focused solutions and digital transformation company, is seeking an IT Project Manager to support Broadcom (VMware) Professional Services engagements. This role ensures projects are delivered on time, within scope and budget, while maintaining high levels of customer satisfaction.
NewMgr, Marine HR & Payroll CMA CGM (America) LLCMgr, Marine HR & PayrollArlington, VA$76,326–$127,210 / yearThe position manages staffing, payroll administration, workforce analytics, KPI development, process optimization, and team performance to support operational excellence and cost-effective fleet operations. As the U.S. maritime industry enters a new era of innovation and revitalization, APL is leading the way with bold investments designed to strengthen domestic capabilities and shape the future of American shipping.
BRAC Property Conveyance Program Manager Calibre SystemsBRAC Property Conveyance Program ManagerArlington, VAFive to ten years recent conveyance experience working directly with DoD in coordinationwith Federal, State and community stakeholders (with USACE, GSA, OEA, Army or otherService Staffs, Army Secretariat (Deputy Assistant Secretary of the Army (DASA) -Installations, Housing and Partnerships (IH&P)or Environment, Safety and Occupational Health(ESOH),ASAIE&E),OGC, ELD,andOSD). Experience with writing in the Army style is highly desirable (e.g., DA Pam 600-67, Effective Writing for Army Leaders; Army Regulation 25-50, Preparing and Managing Correspondence; the Associated Press Style Book); Ability to communicate effectively, both verbally and in writing, in the Headquarters Department of the Army environment.
Water Resources - Senior Project Manager System OneWater Resources - Senior Project ManagerChantilly, VAOverview: We are seeking a Senior Project Manager to lead and grow a Water Resources practice, overseeing a diverse portfolio of projects across public and private sectors. This role combines technical expertise, team leadership, and client management to deliver high-quality water resources solutions.
Project Manager - Water/Wastewater Plant Construction System OneProject Manager - Water/Wastewater Plant ConstructionArlington, VALead and direct field construction operations for large-scale industrial developments, with primary emphasis on Industrial Water and Wastewater Treatment facilities, while also managing projects across manufacturing plants, production centers, and data center installations. Drive successful project delivery by coordinating all on-site engineering functions and ensuring seamless execution from inception to completion.
NewProject Manager, Corporate Interiors Construction Coakley & Williams Construction Inc.Project Manager, Corporate Interiors ConstructionBethesda, MD$90,000–$150,000 / yearProject Manager, Corporate Interiors Construction Coakley & Williams Construction is hiring a Construction Project Manager, Corporate Interiors to lead the planning, execution, financial management, and successful completion of fast-paced commercial interior renovation, tenant improvement, and build-out projects. Communicate project status, financial performance, schedule updates, risks, design decisions, and proposed changes to owners, architects, engineers, construction managers, building management teams, subcontractors, and company leadership.
NewConstruction Project Manager - Industrial Projects System OneConstruction Project Manager - Industrial ProjectsArlington, VA$110,000–$160,000 / yearThis role is primarily focused on Water and Wastewater treatment facilities , with additional project exposure including manufacturing plants, production facilities, and data centers across a variety of industries. The Project Manager is responsible for the overall planning, execution, financial performance, and successful completion of one large project or multiple smaller projects simultaneously.
LMSW, Case Mgr, Social Work- In Patient II Largo, MD Largo Medical Ctr (16 hrs.) Kaiser PermanenteLMSW, Case Mgr, Social Work- In Patient II Largo, MD Largo Medical Ctr (16 hrs.)Largo, MD$42.20For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
LMSW-Case Manager, Social Work- In Patient II Gaithersburg, MD Gaithersburg Medical Ctr. (16hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Gaithersburg, MD Gaithersburg Medical Ctr. (16hrs.)Gaithersburg, MD$42.20For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewConstruction Project Manager Coakley & Williams Construction Inc.Construction Project ManagerBethesda, MD$90,000–$150,000 / yearConstruction Project Manager Coakley & Williams Construction (CWC) is hiring a Commercial Construction Project Manager to lead the planning, execution, financial management, and successful completion of large construction projects for our Government and Public sector business line. At Coakley & Williams Construction, Project Managers have the opportunity to lead complex construction projects, work directly with clients and industry partners, and influence project outcomes from preconstruction through closeout.
Project Manager - Corporate Interiors Construction - NoVA Michael Page USAProject Manager - Corporate Interiors Construction - NoVAFalls Church, VA$110,000–$135,000 / yearFull timeOur client is seeking a Project Manager with 5+ years of commercial construction experience to lead sophisticated corporate interior and renovation projects throughout the Washington DC/Northern Virginia market. The Project Manager - Corporate Interiors Construction - NoVA will: Manage commercial construction projects from award through completion, ensuring schedule, budget, quality, and safety objectives are achieved.
Tax Senior Manager, M&A Real Estate KPMGTax Senior Manager, M&A Real EstateWashington, DC$133,095–$295,665 / yearBachelor's degree from an accredited college/university; licensed Certified Public Accountant (CPA), Enrolled Agent (EA) or Juris Doctor/Master of Laws (JD/LLM), in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Structure the tax aspects of multinational global private equity real estate investments, including with respect to strategic mergers, acquisitions, joint ventures, dispositions, and Initial Public Offerings (IPOs), along with drafting tax opinions, memos, structure decks and Excel models illustrating the tax benefits of alternative structures.
PKI Governance and Configuration Manager System OnePKI Governance and Configuration ManagerSpringfield, VA$175,000 / yearProficiency in Identity Systems (Active Directory Certificate Services, Entrust, EJBCA), Cloud Security (FedRAMP OSCAL, AWS/Azure Government Cloud controls), and tools like STIG Viewer, SCAP Compliance Checker, Nessus/ACAS, JIRA for configuration management. Manage the governance lifecycle for multiple PKI systems and Credential Hosting environments, including enforcing adherence to Certificate Policy (CP) and Certification Practice Statements (CPS).
NewSenior Preconstruction Manager Coakley & Williams Construction, LLCSenior Preconstruction ManagerBethesda, MD$100,000–$175,000 / yearCoakley & Williams is seeking a Senior Preconstruction Manager to lead preconstruction and estimating efforts for our government construction business, with a focus on public-sector and federal projects ranging from $5 million to $50 million. The right candidate will bring strong estimating experience, knowledge of government procurement and design-build delivery, and the ability to build trusted relationships with owners, agencies, architects, engineers, and subcontractors.
Sr. Manager, Project Management (Hybrid) Capital One Financial CorpSr. Manager, Project Management (Hybrid)McLean, VA$177,700–$202,800 / yearThis is also a people leader role, where you will be expected to operate at a "Differentiator" level leading, coaching, and mentoring junior project managers and influencing senior leadership to drive projects and demonstrate project management principles. Serve as a formal or informal mentor to junior PMs; share subject matter expertise and model the "Differentiator" behaviors of the PMO competency model, raising the quality of work for all project managers in the organization.
Project Manager AccelevationProject ManagerAshburn, VirginiaYour work ensures projects are delivered safely, on time, on budget, and to contract, directly supporting customer trust, operational excellence, and profitable growth. Strong working knowledge of project management tools and systems such as Procore, ACC, Epicor, Microsoft Project, or similar.
NewTeam Lead/Senior Project Manager (Mechanical) Northern ImpactTeam Lead/Senior Project Manager (Mechanical)Washington, District of ColumbiaThe ideal candidate is an accomplished mechanical engineer and project leader who enjoys guiding teams, collaborating with clients and design partners, and delivering technically excellent solutions from early planning through construction. This individual will oversee project planning, mechanical design, interdisciplinary coordination, quality, schedules, budgets, and client relationships while mentoring developing professionals and supporting the continued growth of the practice.
Restoration Project Manager SERVPRO of Culpeper & Fauquier CountiesRestoration Project ManagerAlexandria, VAFull timeServpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.
Senior Project Manager, Water/Wastewater Treatment Stantec IncSenior Project Manager, Water/Wastewater TreatmentLaurel, MDPrimary Location: United States | DC | Washington Other Locations: United States | MD | Laurel Organization: BC-1951 Water-US Northeast Employee Status: Regular Business Justification: New Position Travel: Yes Schedule: Full time Job Posting: 24/07/2026 05:07:37 Req ID: 1005997. With expertise in advanced treatment, automation/information management, nutrient recovery, odor control, operations and management evaluation, process review and optimization and reclamation and reuse; we're always looking at what's next in the industry and bring innovative approaches to even the most complex projects.
Senior Project Manager - Corporate Interiors (Owner's Rep) Michael Page USASenior Project Manager - Corporate Interiors (Owner's Rep)Alexandria, VA$120,000–$150,000 / yearFull timeThe Senior Project Manager will lead complex corporate interior projects from preconstruction through delivery, acting as a true owner's representative. The role combines project leadership, client advisory, and business development, with opportunities to bring in new work and mentor junior team members.
Assistant Project Manager - Data Center - Sterling, VA Michael Page InternationalAssistant Project Manager - Data Center - Sterling, VASterling, Virginia$76,500–$93,500 / yearFull timeJob TitleAssistant Project ManagerAbout Our ClientOur client is a respected, relationship-driven general contractor experiencing significant year-over-year growth and expanding its presence across multiple markets. With a strong repeat-client base, a collaborative culture, and a commitment to employee development, the company provides an environment where high performers can accelerate their careers while making a meaningful impact.
Electrical Project Manager GpacElectrical Project ManagerLaurel, MD95000–130000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Assistant Project Manager - Mission Critical Clune Construction CompanyAssistant Project Manager - Mission CriticalWashington DC, District of ColumbiaDistribute drawings, sketches, shop drawings, submittals, schedules and punchlists to subcontractor and site superintendent in a timely fashion to maintain the project schedule. This shared commitment has earned us recognition as a Best Place to Work, a US Best Managed Company and a recipient of the Better Business Bureau Torch Award for Ethics.
Project Manager SMS DATA PRODUCTS GROUP, INCProject ManagerWest Mclean, VAWith the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. The Project Manager will be responsible for managing Phase 4 Modernization implementation activities ensuring successful installation, testing, cutover, and System Acceptance of modernized Base Area Network infrastructure.
NewInfrastructure Project Manager w/TS Clearance TekSynapInfrastructure Project Manager w/TS ClearanceWashington, Washington, DC$110,000–$160,000 / yearFull timeTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Additional Job Information: TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
Project Manager - Healthcare Construction Management NTC Mazzuca ContractingProject Manager - Healthcare Construction ManagementAnnapolis Junction, MD$90,000–$110,000 / yearWith a growing presence both locally and nationally, we tackle a diverse range of projects, from corporate interiors, HEATHCARE , secure spaces to high-tech facilities and more. Our company culture is centered around empowering our employees, ensuring their happiness, satisfaction, and fulfillment which directly contributes to our success and high-quality delivery to our clients.
Cybersecurity Project Manager US AICybersecurity Project ManagerNorth Bethesda, MD$100,000–$200,000 / yearFull timeMinimum of seven (7) years of experience leading and managing complex cybersecurity projects from initiation to completion, including project planning, execution, resource management, risk assessment and stakeholder communication. Proven track record of driving business transformation initiatives, such as process reengineering, organizational restructuring, digital transformation, or system implementations, resulting in measurable improvements in efficiency, productivity, and profitability.
Project Manager (Senior) Vision Centric Inc.Project Manager (Senior)Washington, DCAssist in project coordination efforts amongst the DHS Agency Program Offices, project teams, senior management, and external stakeholders. • Reports to and work with the the DHS Agency Project Management Division (PMD) staff to plan, control, and monitor all relevant program objectives, activities, and initiatives.
WGL - Manager, Project Management Washington Gas Light CoWGL - Manager, Project ManagementSpringfield, VA$123,800–$180,125 / yearThe Manager of the Project Management Office (PMO) is a people leader sho is responsible for leading a team to implement and lead a portion a portfolio of project/programs in a centralized PMO organization that governs the planning, execution, and delivery of enterprise and capital projects across the utility. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions - from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.
Junior IT Project Manager Absolute Business Solutions CorpJunior IT Project ManagerAlexandria, VA$90,000–$150,000 / yearThe Enterprise-Wide OSINT Knowledge Support (EWOKS) program supports the Defense Intelligence Agency (DIA) and the broader Defense Intelligence Enterprise by delivering cutting-edge capabilities that advance Open-Source Intelligence (OSINT). Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Senior Associate Process Manager- Customer Protection- Hybrid Capital One Financial CorpSenior Associate Process Manager- Customer Protection- HybridMcLean, VA$88,800–$101,300 / yearYou will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Project Manager Dynalectric CompanyProject ManagerDulles, Virginia$100,000–$125,000 / yearFull timeBuild and maintain relationships with new and existing customers, peers, supervisors, administrative staff, field craft workers, field supervision, vendors, subcontractors, inspectors, and power companies based on respect, trust and integrity. For both new construction and renovation projects, we offer design-build/design-assist, value engineering, and CAD services, working with biotech, healthcare, commercial, transportation, and technology companies, as well as many government agencies.
Project Manager PavionProject ManagerAshburn, VirginiaMonitor and update departmental documentation as needed, including vendor invoices, vendor credits, timecards, expense reports, personnel action memos, PTO and UTO schedules, customer invoicing requests, and schedules of values. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies.
Temporary Senior IT Project Manager Legence Holdings LLCTemporary Senior IT Project ManagerBeltsville, MD$120,000–$140,000 / yearThe company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations.
Project Manager II Integral Consulting Services IncProject Manager IITysons Corner, VAThe Project Manager II provides comprehensive quantitative and qualitative analysis of program and contract data for the Product Manager Biometrics (PM BIO), under the Project Manager Terrestrial Sensors (PM TS), Portfolio Acquisition Executive (PAE), and Layered Protection and Chemical, Biological, Radiological, and Nuclear (CBRN) portfolios. Strong understanding of the acquisition lifecycle, government contracting regulations (FAR/DFARS), and Army-specific procurement processes, including those governing OCONUS operations, logistics, and international support agreements.
NewHousing Finance Project Manager Loudoun CountyHousing Finance Project ManagerLeesburg, VA$74,222.61–$129,889.56 / yearBachelors degree in Housing Finance, Real Estate Development, Urban Planning, Public Administration, Community Development, or Business Management; four (4) years of direct professional experience administering housing finance programs and developing multi-family rental housing along with familiarity with HUD/FNMA/FHLMC/LIHTC policies and procedures/loan processing and mortgage lending for first time homebuyers; or equivalent combination of education and experience. The position creates effective housing funding strategies and solutions; provides advice and proactively facilitates the provision of high quality, timely, and accurate services to customers; develops appropriate policies and procedures; manages related budget; maintains program documentation; ensures compliance with various laws; and evaluates and reports on programs.