NewManufacturing Supervisor - 2nd Shift Intertape Polymer Group IncManufacturing Supervisor - 2nd ShiftCorona, CAPlans, supervises, and directs daily production operations with an ability to anticipate and alleviate production problems, such as material shortages, equipment malfunctions, and employee-related situations, to minimize loss of work hours and achieve production and quality goals for the shift. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world.
Manufacturing Supervisor - 2Nd Shift Intertape PolymerManufacturing Supervisor - 2Nd ShiftCorona, CAPlans, supervises, and directs daily production operations with an ability to anticipate and alleviate production problems, such as material shortages, equipment malfunctions, and employee-related situations, to minimize loss of work hours and achieve production and quality goals for the shift. Position DescriptionTitle: Manufacturing Supervisor - 2nd ShiftDepartment: OperationsImmediate Supervisor: Manufacturing ManagerStatus: Exempt SalariedPosition Purpose: Accomplishes manufacturing objectives by supervising, organizing and coordinating production efforts.
Retail Sales Supervisor, Maje, South Coast Plaza Smcp North AmericaRetail Sales Supervisor, Maje, South Coast PlazaCosta Mesa, California$21–$23.50 / hourThrough extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program , you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. You’ll also have access to resources like our Employee Assistance Program (EAP) , which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning , providing additional support for family planning and wellness.
Operations Supervisor 21HR to 25HR DOE and QTR Bonus (SNA) ODORZX INC.Operations Supervisor 21HR to 25HR DOE and QTR Bonus (SNA)Newport Beach, CAODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
Housekeeping Supervisor Pacific Hospitality GroupHousekeeping SupervisorIrvine, CaliforniaRequires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
Operations Supervisor 21Hr To 25Hr DOE And QTR Bonus (Sna) ODORZX INC.Operations Supervisor 21Hr To 25Hr DOE And QTR Bonus (Sna)Newport Beach, CAODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
Food And Beverage Supervisor- Westin/ Solea Grand Pacific Palisades ResortFood And Beverage Supervisor- Westin/ SoleaCarlsbad, CAIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Supervisor - Rock 'N' Road - Laguna Niguel, CA SpecializedSupervisor - Rock 'N' Road - Laguna Niguel, CALaguna Niguel, CaliforniaThe Supervisor is front line and the point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention.
Food and Beverage Supervisor- Verise Grand Pacific Palisades ResortFood and Beverage Supervisor- VeriseCarlsbad, CAIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Maintenance Supervisor- FT- GPP Grand Pacific Palisades ResortMaintenance Supervisor- FT- GPPCarlsbad, CAPosition Summary/ Objective: Under the direction of the Maintenance Manager, the Maintenance Supervisor will be responsible for overseeing and supervising designated maintenance associates, performing general maintenance duties, routine inspections and repairing faulty equipment or damaged structures. Education, Skills & Experience: The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
RETAIL INVENTORY CONTROL SUPERVISOR Micro Center Online, Inc.RETAIL INVENTORY CONTROL SUPERVISORTustin, CATwo or more years of experience in a retail warehouse environment with direct accountability for achieving operational and customer service targets, preferably in a lead role for a high-volume retailer. Participate in warehouse orientation and training activities to ensure competent associates are trained to properly service our customers; communicate any issues to management.
Supervisor - Specialized Costa Mesa - Costa Mesa, CA SpecializedSupervisor - Specialized Costa Mesa - Costa Mesa, CACosta Mesa, CaliforniaThe Supervisor is front line and the point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention.
Central Kitchen Operations Supervisor FULLERTON ELEMENTARY SCHOOL DISTRICTCentral Kitchen Operations SupervisorFullerton, CA$7,417–$8,190Experience: Five (5) years of increasingly responsible experience in large-scale food and nutrition service operations (e.g., school districts, hospitals, hotels, or restaurants), including at least three (3) years in a supervisory or management role with responsibility for operational oversight, process development, and staff performance management. The Central Kitchen Operations Supervisor plans, coordinates, manages and supervises food and/or meal production, preparation and distribution from the Nutrition Center to school sites, and the day-to-day staffing of the Nutrition Services operation.
Client Operations Supervisor Barrys Bootcamp LLCClient Operations SupervisorCarlsbad, CAFounded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention.
RETAIL SALES AND MERCHANDISING SUPERVISOR Micro Center Online, Inc.RETAIL SALES AND MERCHANDISING SUPERVISORTustin, CAParticipate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management. Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
Rigging Supervisor StoresRigging SupervisorNewport Beach, CaliforniaThis role actively drives rigging sales through customer interactions, interprets diagrams and measurements, and ensures that customer orders are accurately completed. Consult with customers to evaluate rigging needs, interpret boat specifications and diagrams, and recommend appropriate materials, components, and service solutions.
Reminiscence Supervisor Sunrise Senior Living MgmtReminiscence SupervisorOrange, California$23.70–$29.70 / hourThe Reminiscence Supervisor provides hands-on leadership in the memory care neighborhood, supporting daily operations while delivering compassionate, resident-centered care. This working leader supervises the reminiscence team, champions the designated care manager model and ensures excellence in dementia programming and family engagement.
Supervisor - Quality Control Nellson Nutraceutical LLCSupervisor - Quality ControlAnaheim, CAUnder the direction of the Quality Manager, the QA Supervisor leads and directs the activities of Quality (QA) personnel on the floor level to assure both accuracy and timeliness of work performed and adherence to the requirements under 21CFR117 and 21CFR111 regulations (as applicable). Assists in resolving quality issues on the Production floor, reviews and approves production in-process deviations, and review and approve investigations to determine cause of quality deficiencies.
Production Supervisor Howmet Aerospace IncProduction SupervisorFullerton, CA$95,000–$135,000 / yearTo learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world.
NewBilling Supervisor Exagen Inc.Billing SupervisorCarlsbad, California$75,000–$85,000 / yearFull timeThe Medical Billing Supervisor (Medical Biller Supervisor) is responsible for providing direct supervision to department staff and of the billing and collection of all third-party payer claims and coordinating the daily workflow of the Billing department. Our goal is to enable rheumatologists to improve care for patients through the differential diagnosis, prognosis, and monitoring of complex autoimmune and autoimmune-related diseases, including lupus and rheumatoid arthritis.
RN Clinical Supervisor Gero Psych Prime Healthcare Services IncRN Clinical Supervisor Gero PsychHuntington Beach, CA$48.85–$70.75 / hourFully accredited by The Joint Commission, and with nearly 200 physicians and more than 400 healthcare and other professionals on staff, our team is committed to providing outstanding service in a safe, comfortable, and caring environment. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Sr Supervisor, Maintenance Operations (Onsite - Irvine) Insulet CorpSr Supervisor, Maintenance Operations (Onsite - Irvine)Irvine, CA$83,500–$125,200 / yearThe role offers hands-on leadership, involvement in capital upgrades and continuous improvement initiatives, and the chance to develop high-performing teams while leveraging expertise in automation, troubleshooting, Lean principles, and manufacturing operations. Decision making - has a systematic and methodical approach to making decisions, seeks out and explores relevant information, thinks creatively beyond the immediate problem, assimilates facts quickly, challenges assumptions, and considers business implications of potential solutions.
Manufacturing Supervisor - 3Rd Shift Intertape PolymerManufacturing Supervisor - 3Rd ShiftCorona, CAPlans, supervises, and directs daily production operations with an ability to anticipate and alleviate production problems, such as material shortages, equipment malfunctions, and employee-related situations, to minimize loss of work hours and achieve production and quality goals for the shift. Position DescriptionTitle: Manufacturing Supervisor - 3rd ShiftDepartment: OperationsImmediate Supervisor: Operations ManagerStatus: Exempt SalariedPosition Purpose: Accomplishes manufacturing objectives by supervising, organizing and coordinating production efforts.
NewMulti-Site Maintenance Supervisor AvanathMulti-Site Maintenance SupervisorCarlsbad, CaliforniaWe believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.
Machinery Mover Onsite Supervisor Corovan CareersMachinery Mover Onsite SupervisorCorona, CaliforniaTemp/Weather: Works in either 1) Office environment - for the most part ambient room temperatures, lighting and traditional office equipment, and 2) Warehouse – may be exposed to hot or cold temperature, and construction zones, 3) Outside - may be exposed to wet and/or humid conditions, outside weather conditions and hot or cold. · Trains employees for operations of vehicles, mechanized devices or equipment-running, maneuvering, navigating, or driving vehicles or mechanized equipment’s such as forklifts, scissor lifts, tractor trailers, telehandlers, aerial boom lifts, etc.
Supervisor Field Ops United Site Services Inc.Supervisor Field OpsAnaheim, CA$60,400–$87,600 / yearUnited Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport.
NewRetail Supervisor-Carlsbad Premium Outlets Bath & Body Works IncRetail Supervisor-Carlsbad Premium OutletsCarlsbad, CASummary: As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Quoting Team Supervisor Nihon Kohden CorpQuoting Team SupervisorIrvine, CA$34–$44 / hourSuccess in this position requires strong relationship-building skills, as the Supervisor partners closely with both internal and external stakeholders, by focusing on delivery and details to ensure high-quality service and operational excellence. Physical: Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision.
Hotel Housekeeping Supervisor Lodging Dynamics Hospitality GroupHotel Housekeeping SupervisorAnaheim, CALife as a Housekeeping Supervisor: Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair. What we're looking for: At least 3 years of progressive experience in a hotel or a related field; a 4-year college degree and at least 1 year of related experience.
Shift Supervisor Red Robin International, Inc.Shift SupervisorCypress, CA$21.17–$25.54 / hourOur Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth.
Club 10 Supervisor - Waldorf Astoria Monarch Beach Resort Hilton Worldwide Holdings IncClub 10 Supervisor - Waldorf Astoria Monarch Beach ResortDana Point, CAThe award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Restaurant Supervisor to join the TeamLocated in the beautiful coastal town of Dana Point adjacent to Laguna Beach this town played an iconic role in the emergence of Californias surf culture and today is celebrated for its laid-back vibe and fun active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms 115000 square feet of indoor and outdoor meeting space and 8 food and Beverage outlets.
Accounting Supervisor Orange County Fair and Events CenterAccounting SupervisorCosta Mesa, CaliforniaPosition Purpose: The Accounting Supervisor independently performs the more difficult accounting duties, which require an understanding of the entire accounting process, such as coordinating the implementation of accounting for new programs/functions; reviewing proposals to change accounting procedures; preparing analysis reports for management; and coordinating completion of monthly and year-end reports. In addition, under the general supervision of the Finance Director, the Accounting Supervisor assists in leading the accounting department, cash operations, and accounts payable and accounts receivable functions.
Supervisor, Mechanical Design Engineer Curtiss-WrightSupervisor, Mechanical Design EngineerBrea, CaliforniaThis team is part of the Engineering Group and provides products to advanced power plant designs including Small Modular Reactors and Generation IV nuclear power plants, as well as existing power plants with decades of experience, in both domestic and international markets. Enertech, a business unit of Curtiss-Wright, is a global leader in providing valves, actuators, snubbers, pipe restraints, instrumentation, diagnostics and test equipment to the Nuclear Power Industry.
Retail Stocking Supervisor Harbor Freight Tools USA IncRetail Stocking SupervisorBuena Park, CAWe offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.
Accounts Receivable Supervisor Shimano IncAccounts Receivable SupervisorIrvine, CAEssential Duties/Responsibilities: Supervisory Responsibilities: Oversee all A/R operations, including invoicing, cash application, customer and dealer account setup, escalated collections activity, documentation, internal controls, and policy compliance. Success in this position requires balancing operational execution, customer relationships, and cross-department collaboration while maintaining strong internal controls and process discipline.
Membership Supervisor - Waldorf Astoria Monarch Beach Resort and Club Hilton Worldwide Holdings IncMembership Supervisor - Waldorf Astoria Monarch Beach Resort and ClubCAAdministrative duties to include supporting the Membership sales team in processing of new Members, renewals, cancellations, other changes or conversions to Membership status, and maintaining collateral and orientation documents. As a Membership Supervisor, you're not just overseeing and supporting daily property memberships - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Stock Supervisor J Crew Group IncStock SupervisorCosta Mesa, CA$20–$25 / hourSince 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.
NewProduction Supervisor Arrowhead ProductsProduction SupervisorRossmoor, CAEmployees are subject to a pre-employment drug screening for Marijuana (THC metabolite), Cocaine, Amphetamines, Opiates, and Phencyclidine (PCP); then random screenings for alcohol, Marijuana (THC metabolite), Cocaine, Amphetamines, Opiates, and Phencyclidine (PCP) after hire. Uses Problem Solving Process to identify root cause of an issue and works to assign proper team to implement countermeasure in assembly, welding and fabrication of components, sub-assemblies or final assemblies.
Vehicle Maintenance Supervisor Fullerton Joint Union High School DistrictVehicle Maintenance SupervisorFullerton, CA$7,296.55–$8,868.65EXPERIENCE/TRAINING/EDUCATION Any combination equivalent to: • Graduation from high school; • Supplemented by courses in automotive repair and diesel mechanics; • Associate's degree (preferred) in automotive technology, automotive/equipment maintenance, or a related field; • Three years' journey-level automotive or diesel maintenance and repair experience; • Two years' fleet supervision experience preferred; • Three years of experience in general gasoline, light-duty diesel-powered, and/or heavy-duty equipment repair work; • Knowledge of techniques and practices of maintenance and repair of heavy- and light-duty vehicles and grounds maintenance equipment; • Knowledge of principles of training, supervision, and providing work direction; • Knowledge of methods, equipment, tools, and materials used in the repair and maintenance of vehicles and equipment; • Knowledge of fleet control and technical aspects of the field of specialty; • Ability to oversee the day-to-day operations of the Transportation Department in the maintenance and repair of District fleet vehicles and support equipment; • Ability to repair and maintain a wide variety of large and small gasoline- and diesel-powered equipment and small engines; • Ability to train, supervise, and evaluate the performance of assigned staff; • Ability to diagnose and repair mechanical, electrical, and computerized malfunctions; • Ability to communicate effectively, both orally and in writing, and make presentations with clarity and accuracy; and • A valid Class B commercial driver's license, with passenger and air brake endorsements, and the ability to maintain insurability under the District's Vehicle Insurance Policy. The Fullerton Joint Union High School District (FJUHSD) proudly serves over 12,000 high school students across six comprehensive high schools, one continuation high school, and one alternative high school.
Night Operations Supervisor United Rentals IncNight Operations SupervisorIrvine, CA$33.50–$50.25 / hourBy working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support. Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures.
NewDistribution Center Operations Supervisor CVS Health CorpDistribution Center Operations SupervisorLa Habra, CA$43,888–$93,574 / yearThe Supervisor provides leadership and development to warehouse associates, owns key operational metrics, and utilizes data-driven decision-making to identify opportunities, solve problems, and improve business results. The successful candidate will possess a continuous improvement mindset, challenge the status quo, and drive sustainable process enhancements that improve operational efficiency, employee engagement, and customer service outcomes.
Supervisor - Nutrition Services HumanGood FoundationSupervisor - Nutrition ServicesIrvine, CA$32–$39 / hourPractical application of problem solving as related to the medical problems experienced by residents for whom medications are being managed; Policies and procedures concerning resident care and of administering the procedures correctly; Recordkeeping duties regarding residents that must be performed. Regents Point, a premier 5-star HumanGood life plan community (CCRC) in Irvine, CA, is seeking a dedicated and experienced professional to join our team as a full-time Nutrition Services Supervisor.
Front Office Supervisor Pacific Hospitality GroupFront Office SupervisorIrvine, CaliforniaEnsure Guest Services Agents consistently review expected arrivals in advance, check guests in/out of hotel according to procedures, ensure accurate guest billing, and make reservations outside of hours. Ensures Guest Services Agents are adhering to all established accounting & cashiering practices including processing package adjustments, transfers, write offs and disputes.
Retail Sales Supervisor Living Spaces Furniture LLCRetail Sales SupervisorIrvine, CA$24.70–$32.05 / hourPay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success.
Store Supervisor - California Stores The Honey Baked Ham Company, LLCStore Supervisor - California StoresAnaheim, CA$17–$21 / hourThis is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team!
Site Supervisor Illumination Health + HomeSite SupervisorAnaheim, CAFull timeIllumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. Assist site staff with client intakes by preparing client bed area and ensuring bedding and surrounding areas are clean and ready prior to client arrival.
BOH Supervisor King's Seafood CompanyBOH SupervisorCarlsbad, CaliforniaWith our embodiment of hospitality from the heart and spectacular seafood dishes to delight our Guests, come join our world-class team! The Back of House Supervisors support the management team in providing a friendly, helpful and knowledgeable kitchen crew that goes above and beyond at all times.
Retail Sales AND Merchandising Supervisor Micro CenterRetail Sales AND Merchandising SupervisorTustin, CAParticipate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management. Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
Supervisor, Maintenance DC Ross Stores IncSupervisor, Maintenance DCPerris, CA$70,100–$105,200 / yearGENERAL PURPOSE: Supervise all functions pertaining to facilities maintenance, to include, but not limited to; preventive maintenance programs, repairs to the building, property, and all material handling equipment. Oversee expenses related to other services sub accounts of landscaping, mat rental, pest control, snow removal, janitorial, waste management, fire system maintenance, and certification.
Retail Inventory Control Supervisor Micro CenterRetail Inventory Control SupervisorTustin, CATwo or more years of experience in a retail warehouse environment with direct accountability for achieving operational and customer service targets, preferably in a lead role for a high-volume retailer. Participate in warehouse orientation and training activities to ensure competent associates are trained to properly service our customers; communicate any issues to management.