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This role sets expectations, coaches performance, oversees renewals and risk management, establishes customer health monitoring and engagement processes, drives account expansion strategies, and partners cross-functionally to ensure a seamless and effective customer experience. The Customer Success Team Manager is responsible for leading, developing, and scaling the Customer Success Manager (CSM) team to ensure Protocall customers consistently realize measurable value from Protocall's Welltrack Ecosystem of solutions.

<h2><strong><span>ProtoCall Services delivers behavioral health care in the moments that matter.</span></strong></h2>
<p><span>We help our customers ensure their clients, students, and communities have immediate access to care when and where it’s needed most, creating compassionate connections that improve and strengthen behavioral health intervention and recovery.</span></p>
<p><span>ProtoCall was founded in 1992 as a division of the non-profit Metro Crisis Intervention Services, an agency providing crisis line services in Portland, Oregon. The initial goal was to leverage the existing 24/7 infrastructure and professional staffing to create an additional funding source to help support the agency’s local crisis programs. In 1997, ProtoCall Services was incorporated as a privately held entity and has since expanded into a sophisticated 24-hour behavioral health contact center and digital products used by over 500 organizations and responding to more than 600,000 calls annually.</span></p>
<p><span>Certainly much has changed since 1992, but just like the founders at Metro Crisis, our fundamental mission of providing access to care in times of crisis remains the core of our work.</span></p>
<p><span>We are telephonic first responders. We are mental health paramedics. We go in, tie in a tourniquet to stop the (emotional) bleeding, and refer callers to someone who can follow the healing process closely. We are there to keep the caller safe in that moment.</span></p>
<p><span>Whether you’re just starting your career or looking for your next opportunity, we’re a growing company that’s full of opportunities.</span></p>
<p><span>If you are committed to quality and to offering the best of yourself to a team that improves access to care when it’s needed most, consider joining us!</span></p>

Protocall Services Inc

FULLY REMOTE: Customer Success Team Manager in Michigan

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We are looking for a regional business line (BL) marketing leader to partner with regional leadership, national market leaders, national BL leadership, and SGT counterparts to bring the best strategies and resources to drive client engagement, pursuits, and development activities across the practice. WSP's Strategic Growth Team (SGT) is a national group of collaborative and innovative problem solvers who frequently work across regions and business lines to advance growth initiatives, secure new projects, and leverage the expertise of the broader organization.

YEAR

WSP Global Inc

Regional Marketing Manager, Property & Buildings

The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. GENERAL SUMMARY: The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.

Henry Ford Hospital

Case Manager - Part Time - Days - West Bloomfield

The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.

Case Manager - Full Time - Day Shift - Wyandotte

Case Manager - Full Time - Day Shift - Macomb

Case Manager - Part Time - Nights - West Bloomfield

Case Manager - Social Worker - Transplant - Full Time - Days

Case Manager - Part Time - Days - Wyandotte

Case Manager - Full Time - Days

Case Manager - Full Time - Days - West Bloomfield

Case Manager - Contingent - Days - Macomb

The Field Care Manager Nurse 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing educational and other services, regardless of funding sources to meet their needs.

<p>We are a $125 Million, <strong>NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area</strong> with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services.<strong> </strong>We currently support 100+ Fortune companies globally and across multiple industry segments. <span lang="EN-IN">We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). </span></p>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.</p>

Lancesoft

Field Care Manager, Nurse 2

HaleyMarketing

Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Ally Financial Inc

Manager - Software Engineering

POSITION SUMMARY: The Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, associate morale and other duties as assigned. Coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.

BPS Direct LLC

Assistant General Manager

1+ years management or supervisory experience in restaurant, hotel, retail or general business required *2+ years casual dining or full-service restaurant management experience preferred. We offer an in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at the top of your game.

Red Lobster Hospitality LLC

Restaurant Manager

Collaborate with HR partners and hiring managers to develop a workforce staffing plan for recruitment strategy for business units, both in terms of short term and long-term needs, that ensures a top talent pipeline while understanding hiring forecasts and priorities. Minimum 8 years of full cycle recruiting experience in the staffing industry or corporate human resources environment including implementing sourcing strategies such as job boards, associations, employee referral programs, social media and internet searches.

<h2><strong>DRIVEN TO SUCCEED</strong></h2>
<p>It all began in 1976 as Jack Roush performance engineering. Since then, Roush has grown to become recognized internationally as a premier provider of engineering and product development solutions, with over 4,000 employees in facilities across the globe.</p>
<p>We have strategically acquired skills and expertise in areas such as rapid prototyping, advanced composites, design and engineering, fabrication, supply chain and assembly.</p>
<h2><strong>OUR CULTURE</strong></h2>
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<div>Roush is full of innovators, dreamers, thinkers, and doers. Join a collaborative team where curiosity and fresh perspectives are encouraged, entrepreneurial spirit is supported, and achievements are celebrated. We work together as a team, combining and embracing individual strengths to do the unexpected.</div>
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<h2><strong>YOUR FUTURE</strong></h2>
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<p>At Roush, you are a part of building the future and because “People Power Roush”, we are committed to empowering our employees to reach their full potential by offering our team members personalized opportunities for growth and development.</p>
<p>We work alongside the best and brightest to do incredibly cool things you wouldn’t believe. At Roush, you’re part of building the future.</p>
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<p>Working in the most diverse industries at the leading edge of innovation, we use our 50 years of deep engineering and product development expertise to do the unexpected. With opportunities to work on projects ranging from space exploration, theme park rides, high-performance Mustangs and trucks, autonomous and electric vehicles, to top-secret Defense vehicles, and so much more, we promise you will never be bored at work. At Roush, we are on a mission to make the impossible, possible. If innovation is in your DNA, we want you on our team.</p>
<p>Don't just leave a mark, make a DENT!</p>
<p><em>Are you ready to leave your dent? <a href="https://bit.ly/3SuueKE">https://bit.ly/3SuueKE</a></em></p>
<p>If innovation is in your DNA, we want you on our team.</p>
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Roush

Talent Acquisition Manager

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Managers at Madison Reed's Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day. The Madison Reed Hair Color Bar Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed.

Madison Reed

General Manager, Licensed Cosmetologist

GreenHouseAPI

HOUR

At least 2 years health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential.

LanceSoft Inc

Case Manager I (BEP Illinois)

jobdiva

Lead Agile delivery by coordinating with multiple dependency teams, driving discovery activities, managing backlog readiness, and ensuring smooth sprint execution. Facilitate Agile ceremonies including sprint planning, stand ups, backlog refinement, reviews, and retrospectives.

Yantran LLC

Project Manager

As part of a fast-moving organization focused on AI-powered vehicle security solutions, this leader will partner closely with Product, Software Engineering, AI/ML, Security, Legal, and our parent company's digital teams to ensure that data is accurate, trusted, secure, and actionable. They will help transform data generated from connected devices, cloud services, customer interactions, and AI systems into insights that drive product innovation, operational excellence, and business growth.

Practice Manager Jobs in Roseville, MI

FULLY REMOTE: Customer Success Team Manager in Michigan Protocall Services Inc

Regional Marketing Manager, Property & Buildings WSP Global Inc

Case Manager - Part Time - Days - West Bloomfield Henry Ford Hospital

Case Manager - Full Time - Day Shift - Wyandotte Henry Ford Hospital

Case Manager - Full Time - Day Shift - Macomb Henry Ford Hospital

Case Manager - Part Time - Nights - West Bloomfield Henry Ford Hospital

Case Manager - Social Worker - Transplant - Full Time - Days Henry Ford Hospital

Case Manager - Part Time - Days - Wyandotte Henry Ford Hospital

Case Manager - Full Time - Days Henry Ford Hospital

Case Manager - Full Time - Days - West Bloomfield Henry Ford Hospital

Case Manager - Contingent - Days - Macomb Henry Ford Hospital

Field Care Manager, Nurse 2 Lancesoft

Manager - Software Engineering Ally Financial Inc

Assistant General Manager BPS Direct LLC

Restaurant Manager Red Lobster Hospitality LLC

Talent Acquisition Manager Roush

General Manager, Licensed Cosmetologist Madison Reed

Case Manager I (BEP Illinois) LanceSoft Inc

Project Manager Yantran LLC

Engineering Manager, Data Platform and Governance Canopy

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