p>The Practice Manager is a member of the site leadership team who works to ensure the best environment for quality patient-centered care, while overseeing and coordinating all operations at the health center.
Schedule Details/Additional Information:.
Status:.
p>The Practice Manager is a member of the site leadership team who works to ensure the best environment for quality patient-centered care, while overseeing and coordinating all operations at the health center.

The Dental Hygiene Manager directly manages a team of dental hygienists and in conjunctions with the Dental Practice Manager, manages dental assistant function to ensure effective operations of the practice.
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Partners with Regional Practice Managers and Lead Providers to manage site staffing levels to ensure the office is adequately staffed to serve patients. WellNow Urgent Care Multi-Site Managers (MSMs) functions in a strategic leadership position that will manage the overall operations of multiple UC facilities, ensuring the WellNow mission, vision, culture, and strategy for future growth.
Market Feedback Loop: Working closely with the Product/Engineering team to relay customer feedback regarding payer-specific rules, integration blockers (e.g., ModMed/EMA API issues), and feature requests to shape the roadmap. Full-Cycle SaaS Ownership: Taking ownership of the entire sales lifecycle—from cold prospecting private practices and PE-backed groups to running technical demos, negotiating contracts, and closing.
The Referral Relationship Manager (RRM) serves as a key liaison between Premier Veterinary Group- Chicago and the referring veterinary community, driving hospital growth through strategic relationship management, outreach, and engagement. This role is responsible for cultivating strong partnerships with referring veterinarians and key decision-makers, while also leading the planning and execution of referring DVM and client engagement events, marketing initiatives, and community partnerships. Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, this position balances field engagement, strategic planning, event execution, and administrative coordination in a fast-paced, service-oriented environment.
Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.
p>Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago.
Coaches local management team on managing revenue & expenses how to staff and schedule appropriately management of inventory levels and pricing along with other administrative functions. Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals with our corporate office located in downtown Chicago.
Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals with our corporate office located in downtown Chicago.

Leadership Responsibilities (approximately 20% of time): Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.

p>The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.). Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
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Current certification as a: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or; Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) or; National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) or; Certified Clinical Medical Assistant (CCMA) through the National Health career Association (NHA. Duties include helping the ACQE in training and development needs in Practice Operations for Practice Managers, Site Supervisors, and Medical Assistants; assisting the ACQE in developing training strategies, policies, and procedures; assisting on training implementation workflows; training employees; and providing development coaching and mentoring.
Aids in the implementation of systems that improves patient intake, flow and patient satisfaction and provides feedback to managers, ensures the efficient processing of patients and smooth patient flow. • Monitors rooms needed by provider, coordinates the number of rooms of providers during clinic transitions between shifts.