Store Manager - Kay Jewelers - Stonestown Galleria KAYStore Manager - Kay Jewelers - Stonestown GalleriaSan Francisco, CaliforniaWork a schedule based on the right time to effectively run your business including a combination of both opening and closing shifts, weekday and weekends dependent on operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store.
Guest Service Agent Larkspur Landing SacramentoGuest Service AgentSacramento, CaliforniaFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Fitness Manager 24 Hour Fitness, INC.Fitness ManagerSunnyvale, CA$26.58–$32.49 / hourComplete other duties as assigned **QUALIFICATIONS** **Knowledge, Skills & Abilities** + Strong background in sales, driving revenue and leading a team + Strong understanding of human movement, exercise science and fitness programming + Excellent interpersonal and communication skills to + Desire and passion to help people accomplish their fitness goals to live healthier, happier lives + Ability to provide consistent constructive feedback and coaching to team members + Foster a culture of growth and accountability within the club + Ability to collaborate and communicate with a broad range of team members and departments **Educational/Certifications** + High School Diploma or GED required, Bachelor's degree preferred + National Certification (One or more of the following certifications) + American College of Sports Medicine (ACSM) + Certified Personal Trainer + Health Fitness Specialist + Clinical Exercise Specialist + Clinical Exercise Physiologist + Cancer Exercise Trainer + Certified Inclusive Fitness Trainer + American Council on Exercise (ACE) + Personal Trainer Certification + Lifestyle & Weight Management Consultant Certification + Advanced Health and Fitness Specialist + The Cooper Institute + Personal Trainer Certification + International Fitness Professionals Association (IFPA) + Personal Fitness Trainer Certification + Advanced Personal Fitness Trainer + Master Personal Fitness Trainer + National Academy of Sports Medicine (NASM) + Certified Personal Trainer + National Council on Strength and Fitness (NCSF) + Personal Trainer Certification + National Exercise and Sports Trainers Association (NESTA) + Personal Fitness Trainer Certification + National Federation of Professional Trainers (NFPT) + Personal Trainer Certification + National Strength and Conditioning Association (NSCA) + Certified Personal Trainer + Certified Strength and Conditional Specialist + Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization with live component + Group Fitness certification preferred (AFAA, ISSA, Les Mills, Zumba, etc.) **Physical Demands/ Environmental Conditions** + Must be able to lift 50 lbs. **ESSENTIAL DUTIES & RESPONSIBILTIES** **Revenue and Sales Generation** + Grow fitness revenue by effectively gaining, training and retaining personal training and group training clients personally as well as through the club staff, in particular the personal trainers and sales team + Directly sell personal and group training packages, and lead team members in sales with all fitness offerings to achieve club sales and revenue goals.
NewAssistant General Manager SentralAssistant General ManagerSan Diego, CASentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. The Assistant General Manager will report to the general manager and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, organizing property viewings and overseeing facility maintenance.
Tasting Room Manager Europa Village Winery and ResortTasting Room ManagerTemecula, CaliforniaReports to · Director of Winery Operations Responsibilities Specific to Tasting Room Manager · Possess and live Europa Village core values. · Manages the opening and closing of the tasting room involving cash handling, including drawer reconciliations and bank deposits.
Retail Manager Meow WolfRetail ManagerCaliforniaThis position also works in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. Reporting to the General Manager, the Retail Manager ensures profitability of retail operations by effectively managing all business aspects of retail, such as: inventory, managing staffing, creating budgets, and setting goals.
Operational Manager Hammer & Nails Studio City LAOperational ManagerStudio City, CaliforniaHammer & Nails Studio City is looking for a motivated, hands-on Operations Manager to lead our day-to-day operations, support our team, and help grow our business. This is an ideal opportunity for an experienced manager who enjoys working directly with employees and guests, improving operations, and building a strong service culture.
Assitant General Manager Join our Team at PopStrokeAssitant General ManagerAntioch, CaliforniaThe Assistant Operating Partner supports the Operating Partner in managing the daily operations and executing service in our restaurant and golf operations, including the selection, development, and performance management of employees. Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Front Desk Manager on Duty, San Ramon Equinox Holdings IncFront Desk Manager on Duty, San RamonSan Ramon, CAIn addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
Hospitality Manager Peregrine TeamHospitality ManagerSanta Barbara, CA$70,000–$90,000 / yearWe are seeking a Hospitality Manager to oversee guest services and daily operations. Guest Experience: Ensure high-quality service delivery.
Assistant Manager Massage EnvyAssistant ManagerStockton, CaliforniaAs our talented Assistant Manager at our growing clinic, you will lead an enthusiastic team to provide amazing experiences for our members and guests. At Massage Envy, we believe that regular massage, stretch, and skincare services are essential for whole-body wellness.
Manager Massage EnvyManagerElk Grove, CA$47,000–$52,000The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working. As a Manager in our Elk Grove clinic, you will lead a talented team to deliver exceptional experiences for our members and guests.
Hospitality Partner Account Manager, Mid-Enterprise KlaviyoHospitality Partner Account Manager, Mid-EnterpriseSan Francisco, CA$130,900–$177,100 / yearIn this role you are responsible for developing and managing relationships with Klaviyo's hospitality partners - many of which you'll be identifying and bringing into the ecosystem yourself - articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in the hospitality space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. How you'll make a difference: Identify, recruit, and develop new hospitality partners, building trusted advisor relationships with key leaders & decision makers at these orgs + building relationships with those managing front line teams working with Klaviyo.
General Manager Restore Hyper WellnessGeneral ManagerChino Hills, CALead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations. Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
Event Services Coordinator Legends Hospitality, LLCEvent Services CoordinatorLos Angeles, CAThis includes but is not limited to compiling, filing, and distributing event notes, medical service reports, incident reports, ejections, arrests, parking lists, staffing schedules, payroll. Inspect spaces, rooms, and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size, and event requirements.
District Manager WingstopDistrict ManagerDelano, CA$61,000Summary of Position: Wingstop is looking for a results-driven, hands-on District Manager who provides leadership, oversees the staff, and is assistance to their General Managers in order to achieve short and long-term company objectives. * Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Pechanga Gas Station & Mini Mart Operations Manager Pechanga Resort & CasinoPechanga Gas Station & Mini Mart Operations ManagerTemecula, CAGeneral: The Operations Manager is a leadership position responsible for providing oversight, direction, and hands-on support for all daily operations across the gas station's various departments, including the car wash, auto detail shop, retail store, and warehouse. This includes working with inter-department resources and external contractors to define project scope and timelines, managing budgets, ensuring compliance with local building codes and safety regulations, and providing regular progress updates to senior management.
Asst Mgr Hotel Viejas Casino & ResortAsst Mgr HotelCAResponds to emails, voicemails, radio and/or Spectra Link calls and ensures all requests are accomplished in a timely manner Handles guests' complaints, and logs each occurrence as appropriate • Promotes and maintains the highest level of guest service. Supervises and coordinates activities of Front Office staff engaged in providing services for valet/bell, room check-ins/check-outs, and reservation sales.
Catering Manager Grand America Hotels & ResortsCatering ManagerSan Diego, CaliforniaThis role serves as the primary point of contact for clients hosting social events such as weddings, galas, celebrations, and special occasions, ensuring every detail is thoughtfully planned, accurately coordinated, and seamlessly communicated to hotel operations teams. This role works collaboratively with Sales, Conference Services, Food & Beverage, Culinary, and Operations teams to ensure flawless execution, maximize revenue, and consistently deliver exceptional guest satisfaction.
Audio Visual Manager Grand Pacific Palisades ResortAudio Visual ManagerCarlsbad, CAIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Provide direct service to guests as needed, including, but not limited to, moving tables, carrying luggage, assisting guests and general clerical/cashier duties. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Sales & Marketing Manager Ledgestone HospitalitySales & Marketing ManagerConcord, CaliforniaCreation of new business through various efforts, including outside sales, calls to area businesses to introduce the hotel and its services and calls to businesses in feeder markets to generate incoming group and individual business. Purpose of Position : Sales & Marketing Manager is responsible for increasing revenue in all areas of the hotel, including rooms, meeting facilities, restaurants, if applicable by performing sales activities and revenue management.
Catering Manager REH Services, LLCCatering ManagerSan Diego, CA$34–$39 / hourPart timeThis role serves as the primary point of contact for clients hosting social events such as weddings, galas, celebrations, and special occasions, ensuring every detail is thoughtfully planned, accurately coordinated, and seamlessly communicated to hotel operations teams. This role works collaboratively with Sales, Conference Services, Food & Beverage, Culinary, and Operations teams to ensure flawless execution, maximize revenue, and consistently deliver exceptional guest satisfaction.
Food & Beverage Manager, Chaminade Resort & Spa Pyramid Global HospitalityFood & Beverage Manager, Chaminade Resort & SpaCaliforniaFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services.
Group Sales Manager Spire Hospitality IncGroup Sales ManagerOrange, CA$75,000–$80,000 / yearThis role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotels sales function. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.
Club Manager Planet Fitness WestClub ManagerFremont, California$40,000–$50,000 / yearPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Essential Duties and Responsibilities Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Event Operations Manager Lucky Strike Entertainment CorpEvent Operations ManagerCupertino, CA$25–$30 / hourThe approximate pay range for this position is $25.00 - $30.00 / hr plus commission (extension sales sold), (lane reservation extensions sold) and eligible for a quarterly incentive kicker of $1500 (group and lane NPS.) Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting.
Front Office Manager Property ManagementFront Office ManagerGlendale, CaliforniaFoster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities. Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative.
Cafe Assistant General Manager Bird Rock Coffee RoastersCafe Assistant General ManagerLa Jolla, CAFull timeYou'll work directly with our General Manager to run daily operations, coach and develop your team, and ensure every guest experiences the quality and customer service Bird Rock is known for. This isn't just about managing shifts – it's about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do.
Office Manager and People Operations Assistant GreenSlateOffice Manager and People Operations AssistantBurbank, CA$24–$26.45 / hourE-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. As GreenSlate's Office Manager and People Operations Assistant, you will be the face and function of our Burbank office, greeting visitors, managing calls, and keeping day-to-day operations running smoothly.
Assistant Manager, Banquet SAN Manuel Band Of Mission IndiansAssistant Manager, BanquetHighland, CAVisual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Restaurant Manager Fixins Soul KitchenRestaurant ManagerSacramento, California$75,000–$85,000 / yearWith additional current locations in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park) and 6 new stores planned to open in the in next 2 years, we are seeking team members at all levels to join us in our goal of becoming the largest Black owned restaurant group in the nation. Summary of Position Reporting directly to the General Manager, The Restaurant Manager ensures the tools, processes and training are in place to achieve high guest satisfaction results related to all areas of their perspective department.
Assistant Manager Buffalo Wild Wings IncAssistant ManagerMurrieta, CA$24–$26 / hourHence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
Product Manager, Incubations Airbnb IncProduct Manager, IncubationsSan Francisco, CA$232,000–$282,000 / yearAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. We are seeking an exceptional product manager to drive this incubation engine - partnering closely with business, partnerships, engineering, and design to take new ideas from concept to validated MVP.
Product Manager, Wallet Airbnb IncProduct Manager, WalletSan Francisco, CARemote$200,000–$240,000 / yearWallet will transform how guests manage their financial relationship with Airbnb, bringing together payment methods, stored value, credits, and spending features into one trusted, engaging place that guests return to between trips - not just at checkout. The ideal candidate brings deep experience building consumer financial products, understands the payments ecosystem, and has the checkout and conversion instincts to reduce friction at the moment of booking.
Loss Prevention Manager Town and Country ResortLoss Prevention ManagerSan Diego, California$85,000–$95,000 / yearFull timeQualifications: *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Qualifications. We are seeking an experienced Risk & Security Manager to lead the resort's safety, security, and risk management programs while supporting a culture of accountability, preparedness, and exceptional hospitality.
NewProduct Manager, Search Airbnb IncProduct Manager, SearchSan Francisco, CA$232,000–$282,000 / yearAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. A Typical Day: Define and drive the long-term vision and roadmap for the future of search on Airbnb, including next-generation AI capabilities like natural language and conversational search, query understanding, and intelligent ranking.
Engineering Manager, Payments Airbnb IncEngineering Manager, PaymentsCARemote$212,000–$265,000 / yearYou will set clear team priorities, create an environment where engineers and technical leads can do their best work, and partner cross-functionally to deliver high-quality outcomes for Airbnb''s guests, Hosts, and business. The team works closely with Product, Design, Data Science, Finance, Legal, Compliance, Operations, and external payment partners to deliver trusted payment experiences for our community.
Senior Platform Manager, Trust and Safety Airbnb IncSenior Platform Manager, Trust and SafetyCARemote$179,000–$207,000 / yearThe Difference You Will Make: As a Product Manager in the Trust & Safety team, you will identify customer pain points, business opportunities, and define/deliver the products that help us create a safe and trusted community around the world. We are the Trust & Safety team, composed of engineers, data scientists, designers, product managers, and operations, responsible for earning this trust by building for safety at each moment of the guest and host journey.
General Manager The NOW Rancho Santa MargaritaGeneral ManagerRancho Santa Margarita, CaliforniaWith boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. This role is ideal for a leader who loves building relationships, mentoring others, and creating an environment where both guests and team members feel cared for and supported.
NewFood Operations Manager 1 Sodexo SAFood Operations Manager 1SAN JOSE, CA$67,405–$87,230 / yearProgression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Skilled in energizing coffee programs, updating menu boards with precision, and motivating teams to deliver an exceptional, modern dining experience every day.
F&B Manager Avolta AGF&B ManagerCarson, CA$80,385–$94,570 / yearPurpose: The Food & Beverage (F&B) Manager oversees the grab-and-go food program within designated airport location, ensuring consistent execution, product quality, and exceptional guest service. Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals.
Food and Beverage Manager Portola Hotel & Spa at Monterey BayFood and Beverage ManagerMonterey, CAPREVIOUS EXPERIENCED REQUIRED: A minimum of five or more years of progressive hands-on F & B supervisory experience from high volume, full-service restaurant outlet; fine dining with knowledge of food and beer/wine pairings preferred. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: Leadership: Must possess ability to motivate and supervise the outlet teams, in addition to handling general complaints, last-minute schedule changes, kitchen challenges and inventory issues.
NewPanini Kabob Grill - Restaurant General Manager ($85K to $90K) Santa Van Nuys, Inc.Panini Kabob Grill - Restaurant General Manager ($85K to $90K)Los Angeles, CA$85,000–$90,000 / yearPosition Summary : The General Manager is responsible for all functions of the restaurant including opening, mid-, or closing shifts, including guest relations, supervision of all FOH/BOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food & beverage quality, safety and pace. Our General Managers demonstrate and extend the same "caring for the needs of the guests" attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing, and leading the team according to our First Commitment: People, Our Greatest Resource.
NewPanini Kabob Grill - Restaurant General Manager ($85K to $90K) Santa Victoria Investments IncPanini Kabob Grill - Restaurant General Manager ($85K to $90K)Los Angeles, CA$85,000–$90,000 / yearPosition Summary: The General Manager is responsible for all functions of the restaurant including opening, mid-, or closing shifts, including guest relations, supervision of all FOH/BOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food & beverage quality, safety and pace. Our General Managers demonstrate and extend the same "caring for the needs of the guests" attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing, and leading the team according to our First Commitment: People, Our Greatest Resource.
Panini Kabob Grill - Restaurant General Manager ($85k to $90k) Santa BroadwayPanini Kabob Grill - Restaurant General Manager ($85k to $90k)Long Beach, CA$85,000–$90,000 / yearPosition Summary: The General Manager is responsible for all functions of the restaurant including opening, mid-, or closing shifts, including guest relations, supervision of all FOH/BOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food & beverage quality, safety and pace. Our General Managers demonstrate and extend the same "caring for the needs of the guests" attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing, and leading the team according to our First Commitment: People, Our Greatest Resource.
Panini Kabob Grill - Restaurant General Manager ($85K to $90K) MAH IncPanini Kabob Grill - Restaurant General Manager ($85K to $90K)Burbank, CA$85,000–$90,000 / yearPosition Summary: The General Manager is responsible for all functions of the restaurant including opening, mid-, or closing shifts, including guest relations, supervision of all FOH/BOH staff and staffing levels, proper restaurant ambiance, housekeeping, and set-up, food & beverage quality, safety and pace. Our General Managers demonstrate and extend the same "caring for the needs of the guests" attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing, and leading the team according to our First Commitment: People, Our Greatest Resource.
Hotel Manager Davidson Hospitality GroupHotel ManagerMonterey, California$150,000–$170,000A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
Restaurant Manager Benihana Inc.Restaurant ManagerMonterey, CAAs a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Kitchen Manager Buffalo Wild WingsKitchen ManagerSan Diego, CA$65,000–$75,000Our leaders create an environment where team members feel supported, guests feel welcome, and everyone is committed to delivering an outstanding dining experience. With more than 1,300 locations worldwide, we're passionate about delivering outstanding Guest experiences through teamwork, energy, and exceptional service.
Studio Manager CoreTechsStudio ManagerWillow Glen, CA$27–$32 / hourWHO WE'RE LOOKING FOR: This role is ideal for someone with a background in management, hospitality, boutique retail, guest services, or creative studios who thrives in a warm, people-centered environment. This dynamic, hands-on role blends leadership, customer service, and studio operations to create a welcoming and inspiring environment for guests of all ages and skill levels.