Key Account Manager RXO IncKey Account ManagerMemphis, TNAs a Key Account Manager at RXO, you'll serve as the primary point of contact and relationship manager for our most important intermodal and drayage clients, ensuring seamless execution across complex supply chains. Collaborate with operations, procurement, and carrier partners to secure competitive terms, including rate negotiations, capacity alignment, and specialized equipment needs (containers, chassis, rail, etc.).
Site Manager Thermo Systems LLCSite ManagerWest Memphis, AR$105,000–$135,000 / yearPartnering closely with the assigned Project Manager, the Site Manager drives safe, high-quality installation execution and monitors schedule progress at the job site—ensuring work is performed to plan, issues are surfaced early, and changes are controlled. The Site Manager ensures installation drawing version control, supports change order development, and maintains daily field coordination with Thermo Systems Engineering and internal/external field resources.
Oil Change Assistant Manager - Shop#292 - 6525 Poplar Avenue Driven Brands Holdings IncOil Change Assistant Manager - Shop#292 - 6525 Poplar AvenueMemphis, TNWe're looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. What We're Looking For: Minimum 6 months' customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
NewProject Manager Thermo Systems LLCProject ManagerWest Memphis, AR$95,000–$140,000 / yearThe Project Manager partners closely with engineering teams, subcontractors, field personnel, and customers to ensure projects are delivered safely, on schedule, within budget, and in alignment with project specifications and contractual commitments. Thermo Systems is a global, full-service control systems integration partner delivering premier class automation solutions across the Energy, Life Sciences, and Mission Critical markets.
Project Manager (Civil Engineer) SSR CareerProject Manager (Civil Engineer)Memphis, TennesseeSchedules work, communicates schedule and action-item information to the project team, monitors manpower requirements and plans for all disciplines on the project, and assists in updating eResource with current man-hour projections as the project requires, while maintaining a profit variance of +/- 5%. Organizational Skills – can marshal resources (people, funding, material, support, etc.) to get things done; can orchestrate multiple activities at once to accomplish goals; uses resources effectively and efficiently; arranges information and files in a useful manner.
Structural Project Manager SSR CareerStructural Project ManagerMemphis, TennesseeSchedules work, communicates schedule and action-item information to the project team, monitors manpower requirements and plans for all disciplines on the project, and assists in updating eResource with current man-hour projections as the project requires, while maintaining a profit variance of +/- 5%. Organizational Skills – can marshal resources (people, funding, material, support, etc.) to get things done; can orchestrate multiple activities at once to accomplish goals; uses resources effectively and efficiently; arranges information and files in a useful manner.
EVS Manager, Southland Casino Delaware North Companies IncEVS Manager, Southland CasinoWest Memphis, AR$56,900–$76,800 / yearMinimum of three years of supervisory or management experience required; experience leading large teams in a hospitality, casino, hotel, resort, entertainment venue, or similar high-volume environment preferred. Develop and prepare work schedules, coordinate and prioritize assignments of operations crews, assure effective workflow and facilitate operations, adjusting work schedules as necessary.
Senior Project Manager (Civil Engineer) SSR CareerSenior Project Manager (Civil Engineer)Memphis, TennesseeMonitors project budget and works with project team to schedule work in accordance with man-hour budgets; recognizes how the hours charged to the project impact the revenues and projections; recognizes how the hours charged to the project impact the revenue and projections. Schedules work, communicates schedule and action-item information to the project team, monitors manpower requirements and plans for all disciplines on the project, and updates eResource with current man-hour projections as the project requires while maintaining a profit variance of +/- 5%.
Senior Manager, Technical Support - Tru-D Professional Disposables International IncSenior Manager, Technical Support - Tru-DMemphis, TN$105,000–$115,000 / yearAt PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options. The Senior Manager, Technical Support will oversee the Tru-D Support Specialist ("TSS") team and Technical Support Managers, who are responsible for servicing and providing training for customers' equipment in the field and in the Memphis-based warehouse.
Manager - Arbitration Operations MaximusManager - Arbitration OperationsMemphis, TNFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
Manager - Fleet Services - Maintenance & Damage Avis Budget Group IncManager - Fleet Services - Maintenance & DamageMississippi, MSWhat You'll Do: Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels. The Fleet Maintenance and Damage Manager assists the SC City Manager in the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and/or in-fleeting/de-fleeting of rental vehicles, to maximize fleet utilization and profitability for the district.
Manager, Facilities Maintenance Operations - Licensed WalmartManager, Facilities Maintenance Operations - LicensedMemphis, TennesseeManages complex projects by determining work assignment priority; planning work assignments; developing and maintaining workforce and manpower needs; supervising work in progress; inspecting completed assignments; creating punch lists to document discrepancies; ensuring completion of projects and assignments; and verifying and approving material requisitions and timecards. Maintains project oversight by ensuring timelines are met and coordinating changes; managing costs; monitoring the status of work and communicating schedules; providing updates to administrative coordinator to track; ensures availability of materials and equipment; preparing labor and material cost estimates; recommending equipment and facility improvements and cost reductions; approving invoices.
Risk Rating Manager First Horizon CorpRisk Rating ManagerMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. It includes ownership of the bank's scorecard models, development and maintenance of risk grading guidance, working with line of business and Credit partners on design and revision to models, and being the point of contact for all inquiries related to Commercial risk ratings.
Manager, Inventory Control Parts Dist. Center Lennox International IncManager, Inventory Control Parts Dist. CenterOlive Branch, MS$85,000–$111,000 / yearThe Manager will partner closely with distribution operations, transportation, customer service, procurement, and finance to support service levels, reduce shrink, improve inventory integrity, and drive continuous improvement in a fast-paced, multi-shift environment. This role ensures the right parts are available, accurately tracked, and efficiently managed across receiving, put-away, replenishment, picking, packing, shipping, returns, and cycle count activities.
RESIDENT DISTRICT MANAGER - MEMPHIS, TN Compass Group North AmericaRESIDENT DISTRICT MANAGER - MEMPHIS, TNMemphis, TN$118,000–$125,000 / yearPreferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area. As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results.
Manager, Accounts Payable Trisian-Global Consulting LLCManager, Accounts PayableMemphis, TennesseeThe Accounts Payable Manager is responsible for maintaining key relationships and interfaces with stakeholders (including Operations, Accounting, Project Accounting, and Sales) outside of AP regularly to ensure customer focus of services. Coordinate with business units and corporate teams to support AP processing activities, resolve issues efficiently, and support monthly deadlines and timely financial close deliverables.
Senior Manager Software Engineering First Horizon CorpSenior Manager Software EngineeringMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. In addition to being able to build a strong team, the Senior Manager must skillfully manage multiple suppliers providing a range of services to ensure proper value delivery to First Horizon, while also maintaining adequate long term control and efficiency.
Regional Inventory Control Manager DHL GroupRegional Inventory Control ManagerOlive Branch, MS$85,000–$150,000 / yearThe Regional Inventory Control Manager is instrumental in progressing inventory strategy and developing expertise to enhance the functional structure within the assigned region/sector/portfolio. Provides leadership and direction to lower level inventory staff being a point of escalation, mentor, and building a community amongst inventory control professionals.
Senior Project Manager - Roadway Kimley-HornSenior Project Manager - RoadwayMemphis, TennesseeOur Project Managers/Practice Builders manage their projects profitably, transition work to qualified staff, grow and mentor staff, and act as a positive leader and mentor. This position is responsible for complex engineering design tasks as well as marketing, client engagement, and the growth of the roadway design practice in local and/or surrounding markets.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerMemphis, TN$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Pet Resort Manager Thrive Pet HealthcarePet Resort ManagerCollierville, TNThis role ensures exceptional care, safety, and customer service for boarding, daycare, grooming, and resort guests while leading, training, and developing a high-performing team. The Pet Resort Manager is responsible for overseeing the daily operations of the Pet Resort at The Pet Hospitals in Collierville.
NewAssistant Gift/Merchandise Manager Buc-ee's LtdAssistant Gift/Merchandise ManagerTNThe Assistant Gift/Merchandise Manager will assist the Merchandise Manager in developing and leading a high performing team, responsible for receiving, stocking, and merchandising Buc-ee's unique gift items. Illustrate competent use of various Point Of Sale and transaction devices for receiving and checking in of goods, processing of associated paperwork and handling of any product issues with suppliers.
National Project Manager - Scanning Services American Reprographics CompanyNational Project Manager - Scanning ServicesMemphis, TNThe successful candidate will be responsible for sales support activities, performing customer assessments and preparing sales proposals, coordinating with customers and ARC Service Centers to deliver scanning services and Project Management of strategic projects. ARC Document Solutions is seeking a dynamic and experienced National Project Manager - Scanning Services to oversee the operations of our Document Scanning Centers across the United States.
HR Manager DHL (Deutsche Post)HR ManagerMemphis, TN$85,000–$150,000 / yearWe're looking for top notch HR Managers to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business- and people-related issues?
NewGift/Merchandise Manager Buc-ee's LtdGift/Merchandise ManagerTNGift/Merchandise Managers lead a team in the warehouse and on the sales floor and are responsible for taking our quality gift products from the vendor to our creative displays. Illustrate competent use of various Point Of Sale and transaction devices for receiving and checking in of goods, processing of associated paperwork and handling of any product issues with GM suppliers.
Retail Assistant Manager - Full-Time MauricesRetail Assistant Manager - Full-TimeOakland, TennesseeSick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage.
Veterinary Clinical Staff Manager - Memphis, TN Veterinary Emergency Group (VEG)Veterinary Clinical Staff Manager - Memphis, TNCollierville, TNDirectly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous.
Restaurant Manager Huey's RestaurantRestaurant ManagerMemphis, TNFull timeAssist with coordinating all human resource functions including but not limited to the following: interviewing, hiring, and terminating employees, disciplining employees, overseeing that employee files are kept up to date and that all appropriate information is sent to the proper place, training employees, scheduling employees, performance evaluations of employees, employee meetings. Greets and mingles with customers, busses table, runs food, monitors ticket times, and ensure food and beverage quality and 100% customer satisfaction.
Risk Rating Manager First Horizon Corp.Risk Rating ManagerMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. It includes ownership of the bank's scorecard models, development and maintenance of risk grading guidance, working with line of business and Credit partners on design and revision to models, and being the point of contact for all inquiries related to Commercial risk ratings.
Field Relief Manager U-HaulField Relief ManagerMemphis, TNPhysical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. Work Environment: The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals.
Education Manager (Full Time) Association of Zoos and AquariumsEducation Manager (Full Time)Memphis, TNThis Manager position will be primarily responsible for our After-Dark programming, adult and general audience programming, Scout programming, and all other weekend programming such as birthday parties, workshops, tabling events, as well as additional public programming. Lead the planning, implementation, and evaluation of the Zoo\s Special Events education portfolio, including After-Dark programs, adult programs, Scout programs, birthday parties, workshops, tabling events, and other public education experiences.
NewManager, Strategic Activation Methodist Le Bonheur HealthcareManager, Strategic ActivationMemphis, TNTechnical expertise in at least four of the following focuses is required: service line development, healthcare process improvement, healthcare customer experience, digital and virtual health, provider network planning, physician engagement, mergers and acquisitions, or post-merger integration implementation. This role partners clinical, operational, technology, and administrative leaders to translate strategic priorities into actionable project plans, coordinate cross-functional work, monitor progress against defined outcomes, and support sustainable implementation.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeTNAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Security Assistant Account Manager Allied UniversalSecurity Assistant Account ManagerWest Memphis, ARDriving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures.
NewPart Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeGermantown, TNAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Safety Manager Workplace Modular Systems LLCSafety ManagerMemphis, TNThe Manufacturing Environmental, Health & Safety (EHS) Manager is responsible for Accelevation's Environmental, Health & Safety (EHS) programs and ensuring compliance with environmental and occupational health regulations at Accelevation's manufacturing facility in Memphis, TN. Example programs include (but are not limited to) hazard communication, control of energy (lockout/tagout), fall protection, and machine guarding, forklift licensing, etc.
RN-Assistant Nurse Manager Baptist Memorial Health Care CorpRN-Assistant Nurse ManagerSouthaven, MSAbility to utilize the nursing process in the provision of nursing care including, but not limited to, administering treatments and medications, interpreting diagnostic tests, formulating a plan of care, collaborating with other health care providers and providing education to patients and/or significant others ? The Assistant Nurse Manager provides leadership through collaboration with the Nursing Manager of the Department in planning, organizing, coordinating, monitoring, and evaluating the care provided for patients in the unit.
Warehouse Manager Compagnie Generale des Etablissements MichelinWarehouse ManagerMemphis, TNDrawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. You will drive the DC operations and team performance by adopting Michelin's pillars of People, Profit and Planet to grow and by empowering the team to accomplish tactical and critical initiatives including Safety, Service, Efficiency and Cost.
TEC Sector Manager Compagnie Generale des Etablissements MichelinTEC Sector ManagerMemphis, TNDrawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. 15 minutes away from Manhattan, home to the K-State Wildcats, there is a mix of downtown life, multiple outdoor hiking and lake activities, great places to eat, and college game day events to attend.
General Manager Chipotle Mexican Grill IncGeneral ManagerSouthaven, MSChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea).
Program Manager MilestoneProgram ManagerSouthaven, MississippiYour role will involve collaborating with various stakeholders, including community partners, government agencies, and internal departments, to develop strategic initiatives that promote the sustainability and expansion of services. In this key position, you will be responsible for the overall planning, implementation, and evaluation of programs designed to deliver high-quality mental health services to our clients.
Store Manager - Bench Lowe's Companies, Inc.Store Manager - BenchMemphis, TNThis leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe's brand ambassador for the community. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Account Manager, AWM (Southeast Region) - Future Opportunities Smith & Nephew PlcAccount Manager, AWM (Southeast Region) - Future OpportunitiesMemphis, TN$75,000–$110,000 / yearAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
NewManager - Environmental Health & Safety (Byhalia) TK Elevator CorpManager - Environmental Health & Safety (Byhalia)byhalia, MSli>strong]:text-primary [&>li]:mb-3 [&>li]:font-bold [&>li]:text-lg [&_ol]:my-2 [&_ol]:ml-3 [&_ol]:list-decimal [&_p]:mb-4 [&_p]:leading-relaxed [&_p]:print:text-sm [&_section_div_li]:ml-5 [&_section_h2]:mb-3 [&_section_h2]:text-2xl [&_section_h2]:text-black [&_section_h2]:print:text-lg [&_section_h3]:text-xl [&_ul]:mb-4 [&_ul]:ml-6 [&_ul]:list-disc [&_ul]:space-y-2 [&_ul_li]:leading-relaxed" style="color:var(--client-font-color)">. not(:first-child)]:before:px-2 [&>:not(:first-child)]:before:text-[var(--client-font-color)] [&>:not(:first-child)]:before:content-['] [&>:nth-child(3)]:text-[var(--client-primary-color)] [&>a>span]:hover:underline">CareerJob searchManager - Environmental Health & Safety (Byhalia).
NewYouth Service Residential Manager Support Solutions of the Mid SouthYouth Service Residential ManagerBartlett, TNThis includes ensuring that the supported person(s)/child/youth needs are met; the staffing ratio is correct; staff are properly trained; documentation is complete and accurate and all areas under their responsibility meet state & licensure requirements. Assure that all required/recommended medical appointments are completed; assure that staff coverage is arranged to accompany Child/youth served to appointments and assure communication to all staff regarding that appointment.
Accounts Payable Manager AutoZone IncAccounts Payable ManagerMemphis, TNThe Accounts Payable Manager will play a key role in driving efficiencies, managing supplier relationships, developing meaningful metrics, and coaching team members, while also being involved in the design and implementation of AutoZone's new ERP system. This role requires a leader who is comfortable working in the details, thrives in a fast paced, deadline driven environment, and actively contributes alongside the team to ensure accurate, timely, and well controlled payment processing.
Kitchen Manager Texas Roadhouse Holdings LLCKitchen ManagerHorn Lake, MSDirecting work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Continuous Improvement Manager AutozoneContinuous Improvement ManagerMemphis, TNFull timeSpecial Certifications or Technical Skills: Strong Lean manufacturing implementation exeperience and proven ability to lead Kaizen improvement activities, with emphasis on the following techniques: value stream mapping, cellular manufacturing, 5S, TQM, QS9/ISO9 assessment experience, training in APQP (Advanced Product Quality Planning), Knowledge of Six Sigma methodology, Product launch experience, Kaizen blitz experience, Project management experience, strong written and oral communication skills, strong computer skills in Microsoft Excel, Word, PowerPoint, Project, and Visio. Special Certifications or Technical Skills: Strong Lean manufacturing implementation experience and proven ability to lead Kaizen improvement activities, with emphasis on the following techniques: value stream mapping, cellular manufacturing, 5S, TQM, QS9/ISO9 assessment experience, training in APQP (Advanced Product Quality Planning), Knowledge of Six Sigma methodology, Product launch experience, Kaizen blitz experience, Project management experience, strong written and oral communication skills, strong computer skills in Microsoft Excel, Word, PowerPoint, Project, and Visio.
Department Manager - Tanger Outlets Southaven - Southaven, MS H & M Hennes & Mauritz ABDepartment Manager - Tanger Outlets Southaven - Southaven, MSSouthaven, MS$23.56–$27.09 / hourSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
Transportation General Manager I DHL GroupTransportation General Manager IMemphis, TN$120,000–$155,000 / yearThis role will manage the daily activities of all transportation functions at the site level, while working to maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, labor management, freight optimization, equipment allocation, positive workforce motivation, individual development and succession planning. Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory, Productivity and space utilization (efficient product placement, etc.),Accuracy (to floor and customer book),Proper utilization of information technology.