Gwinnett County, GA8 days ago
This role manages and enhances platform workflows, forms, automation, reporting, and system integrations while leading continuous improvement initiatives across key ITIL processes, including Incident, Request, Change, Problem, Knowledge, Asset, and Configuration Management. How many years of experience do you have administering an enterprise ITSM platform (TeamDynamix, ServiceNow, BMC Remedy, Ivanti, Cherwell, Freshservice, or similar) where you were responsible for system configuration, workflow development, reporting, and platform administration?.