actual hours worked and provide reporting on headcount and Full Time Equivalent levels including variance to budget+ Interact and influence across the operational management teams on all matters labor planning related**Required Qualifications:**+ Minimum 2 years leadership experience+ Current and Previous Disney work experience+ Experience in a customer-focused environment is essential+ Proven labor planning experience+ Strong communication skills+ Creativity to find solutions in new ways and enhance the Guest and Client experiences+ Ability to motivate and lead a team+ Ability to work in a high paced environment, driven by tight deadlines+ Ability to lead in stressful situations+ Ability to effectively resolve conflict+ Ability to make difficult decisions in a timely manner+ Ability to prioritize work, and effectively manage time+ Ability to work independently without the supervision of a manager+ Ability to effectively work with cast members at all levels of the organization+ Excellent written and verbal communication skills+ Organization and planning skills+ Strong attention to detail+ Proficient operating in a Windows environment, including Excel, PowerPoint, and Outlook+ Schedule availability to include weekends, variable shifts, and holidays**Preferred Qualifications:**+ Two or more years of Catering, Convention, Culinary, Food & Beverage Management, or Workforce Management experience+ Understanding of the Convention business+ Knowledge of Walt Disney World procedures+ Experience working in My Time, CDS, Jewel, GEMS, or Lightyear+ Knowledge of collective bargaining agreements impacting scheduling practices and policies.+ Develop, implement, and regularly evaluate staffing guidelines for Catering Culinary and Stewarding hourly Cast scheduling+ Partner with local areas and Workforce Management to forecast labor needs and determine deployment opportunities, both long term and short term+ Lead a team of O&T Cast collecting real-time data to ensure up to date daily and weekly forecasts and accuracy in CMs schedules+ Ensure sufficient labor resources are available to meet workload demands while maintaining profitability+ Produce effective scheduling to maximize performance and meet KPI's+ Complete regular analysis of planned vs.