NewSales Manager - Waterloo, IA UniFirstSales Manager - Waterloo, IAAplington, IAWe were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. Accompany Sales Representatives on sales calls to observe skills and techniques and assist in developing action plans for skill improvement.
NewSales Manager UniFirstSales ManagerGrundy Center, IAWe were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. Accompany Sales Representatives on sales calls to observe skills and techniques and assist in developing action plans for skill improvement.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sCedar Falls, IA$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerCedar Falls, IA$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sCedar Falls, IA$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Shipping Manager - 3rd Shift Ferguson Enterprises IncShipping Manager - 3rd ShiftWaterloo, IA$3,918.60–$8,621.80Qualifications: • Champion safety and provide a first in safety culture • Bachelor's Degree preferred • 5+ years' management experience in supply chain distribution • WMS and LMS experience strongly preferred • Proficient in OSHA and DOT regulations • Project management experience desired (LEAN, KAIZEN, Agile) • Previous experience implementing employee engagement, mentoring and development initiatives • Prior experience in robotics, conveyance, and slotting equipment operation highly preferred • Demonstrated ability to thrive in a fast-paced distribution center environment, ensuring safety, efficiency, and accuracy in all tasks • Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required • Communicate and collaborate effectively with senior leadership across multiple shifts to ensure alignment on strategic goals, operational efficiency, and continuous improvement initiatives. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: • Commercial/Mechanical • Facilities Supply • Fire and Fabrication • HVAC • Industrial • Residential Trade • Residential Building and Remodel • Waterworks • Residential Digital Commerce.
Senior Region Manager - Lubricants - GROWMARK, Inc. - Remote (IA) Growmark IncSenior Region Manager - Lubricants - GROWMARK, Inc. - Remote (IA)Waterloo, IARemote$105,150–$144,537.50 / yearUnderstanding and experience with energy-related products including finished lubricants, additives, grease, engine coolants and filters, sales/marketing, market analysis, pricing strategies, supply forecasts, risk management, competitive adeptness, advertising, promotions, and product development, packaging, and proficiency along with market planning, program execution, budgeting, and communications. Lubricant industry technical sales specialist responsible for growing FS lubricant branded business in the Central Western US region, working specifically with Agriland FS key account managers as the subject matter expert to secure key accounts/new business growth opportunities selling at all levels of management and building long-term relationships with stakeholders.
Project Manager Communications Engineering CompanyProject ManagerCedar Falls, IAStrong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data. The Project Manager leads projects to ensure optimal performance and peak efficiencies while overseeing completion of developed company and team goals.
LOGISTICS SALES MANAGER Warren Transport, Inc.LOGISTICS SALES MANAGERWaterloo, IowaStrengthens and enhances the growth and stability of Warren by implementing sound sales and marketing principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren. The essential functions of the role depend on providing in-person oversight, coaching, and real-time collaboration with fellow management and operations staff.
Branch Manager Regal PlasticBranch ManagerEvansdale, IAFull timeSales & Marketing: Work alongside our sales and marketing teams to drive branch sales and increase market share. Inventory Management: Monitor stock levels, coordinate with supply chain, and ensure timely fulfillment of customer orders.
Pharmacy Department Manager Hy Vee IncPharmacy Department ManagerWaterloo, IAIn depth knowledge of pharmacy computer applications, with special emphasis on existing and planned products; PIS, order management, automated dispensing, CPOE, I.V. compounders, packagers, bar code applications, supply chain solutions. Supervises pharmacy staff to ensure pharmacy employees are developed through proper employee orientation, training, PTCB certification, establishment of objectives, communication of rules and constructive discipline, while building employee morale, motivation and loyalty.
FLEET MANAGER Warren Transport, Inc.FLEET MANAGERWaterloo, IowaAccountability for on-time pickup/delivery percentages, out-of-service percentages, miles per month per truck, operator turnover percentages, revenue per truck per week. Coordinates operator's service-related needs to monitor service issues (i.e., permits, service failures, tickets) by proactively minimizing and resolving problems.
Fleet Manager 2nd Shift Warren Transport, Inc.Fleet Manager 2nd ShiftWaterloo, IowaThe After Hours Fleet Manager is responsible for core business support functions outside of normal business hours, including CTPAT tracking and alert compliance, customer load tracking and status reporting, load planning, breakdown maintenance assistance, and managing and developing relationships with drivers to improve overall driver satisfaction and retention. Coordinates operator's service-related needs to monitor service issues (i.e., permits, service failures, tickets) by proactively minimizing and resolving problems.
Project Manager Communications Engineering CoProject ManagerCedar Falls, IAStrong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data. The Project Manager leads projects to ensure optimal performance and peak efficiencies while overseeing completion of developed company and team goals.
NewCost Accounting Manager MasterBrand Cabinets IncCost Accounting ManagerWaterloo, IAWe are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Knowledge and experience with enterprise resource planning (ERP) and/or Material Requirements Planning (MRP) systems such as Oracle, Friedman, Insight, or Qlikview/Qlik Sense).
Service Project Manager Rice Companies IncService Project ManagerCedar Falls, IAThis role involves collaborating with various stakeholders, which may include the location President, General Manager, Service Sales Manager, Senior Service Sales Manager or Client to determine project scope, specifications, and deliverables. The Service Project Manager plays a pivotal role in reviewing potential projects, preparing proposals, negotiating contracts with subcontractors, and ensuring that projects meet financial, scheduling, and quality targets.
Restaurant Zone Manager Raising Cane's USA LLCRestaurant Zone ManagerCedar Falls, IAIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
Pre-Construction Manager - Water/Wastewater Master Builders of IowaPre-Construction Manager - Water/WastewaterWaterloo, IAPlan ahead to work efficiently by creating a sound completion plan leading the Woodruff project team to establish priorities, schedule activities and timeframes, develop clear and measurable progress benchmarks and assign responsibilities. This position is responsible in developing, improving and leading the pre-construction process for design-build and construction manager at-risk projects, with a primary focus on water and wastewater treatment facilities.
Sales Manager Camping World Holdings IncSales ManagerCedar Falls, IA$100,000–$160,000 / yearWhat You'll Do: • Coach, mentor and build a high-performance sales team dedicated to all sales activities related to new and used RVs • Develop unique ways to drive sales through events, community activities and local marketing campaigns • Plan and manage budgets by initiating and assessing cost control techniques • Maintain in-stock levels through precise inventory management • Identify key product drivers for merchandise presentation to enhance sales • Obtain and analyze customer feedback to ensure high service levels are maintained • Recruit, select and train sales staff for growth and advancement opportunities • Demonstrate dedication and support of Company initiatives, goals and policies to staff and peers • Display strong leadership qualities that show commitment to a no-pressure, high integrity sales approach with each customer • Generate ideas to exceed sales goals and demonstrate best revenue- generating practices to the team and organization • Serve as a liaison between customers and all departments including retail, service and finance • Stay on top of market trends, the RV industry and current dealership inventory • Be enthusiastic and have strong communication with staff, customers, co-workers and senior management. General Compensation Disclosure: The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sr. Area General Manager, Oncology and Hematology - Great North Bayer AGSr. Area General Manager, Oncology and Hematology - Great NorthCedar Falls, IA$224,240–$336,360 / yearLocation:United States : Wisconsin : Milwaukee || United States : Iowa : Cedar Falls || United States : Iowa : Des Moines || United States : Minnesota : Minneapolis || United States : Minnesota : St Paul || United States : Nebraska : Lincoln || United States : Nebraska : Omaha || United States : North Dakota : Bismark || United States : North Dakota : Fargo || United States : South Dakota : Harrisburg || United States : South Dakota : Sioux Falls || United States : Wisconsin : Appleton || United States : Wisconsin : Green Bay Division:Pharmaceuticals Reference Code:872658 Contact Us Email:hrop_usa@bayer.com. Preferred Qualifications: People leadership and/or cross-functional experiences strongly preferred; Oncology expertise preferred; Experience in managing budgets, negotiating for resources, and maximizing the return on investment preferred; Experience in leading multi-disciplinary teams strongly preferred with demonstrated strength in coaching and mentoring teams/peers; helping others to meet or exceed their goals, targets, and other responsibilities.
Sr Operations Manager - Regional Distribution Center - Cedar Falls, IA Target CorpSr Operations Manager - Regional Distribution Center - Cedar Falls, IACedar Falls, IA$95,000–$171,000 / yearTheres so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where were always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business. Whether its through focusing on regional or upstream distribution centers, target.com fulfillment centers, or import warehouses, youll have the chance to positively impact thousands of fellow team members and Target guests worldwide.
Operations Manager Hogan Transport IncOperations ManagerCedar Falls, IAManage the scheduling and or dispatch of drivers to appropriate locations, according to customer requests, specifications, or needs, using Omnitrac devices, telephone, or current communication devices, maintain a high level of service, track and trace. Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.
Operations Manager HoganOperations ManagerCedar Falls, IAManage the scheduling and or dispatch of drivers to appropriate locations, according to customer requests, specifications, or needs, using Omnitrac devices, telephone, or current communication devices, maintain a high level of service, track and trace. Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.
District Manager Syngenta AGDistrict ManagerWaterloo, IAAccountabilities: Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management). Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions.
RN Care Manager UnityPoint HealthRN Care ManagerWaterloo, IAMust have excellent oral and written communication skills with providers, payers, and consultants with the ability to negotiate and establish effective working relationships with members of the healthcare team. Multidisciplinary patient care charting is done concurrently as care is provided to assure that goals of care and discharge planning activities are concurrently accessible to the healthcare team.
Lead Lifeguard/ Seasonal Aquatics Manager Troon Golf LLCLead Lifeguard/ Seasonal Aquatics ManagerWaterloo, IATeaches and supervises various swimming activities such as learning to swim, swimming techniques, individualized and group lessons, swim clinics, water sports, special events or occasions recreation and public swimming, diving lessons, and other activities. Roles of the aquatic manager include but are not limited to participating in the development of programs, handling various swimming activities, and maintaining and supervising the aquatic facilities.
Assisted Living Nurse Manager Windhaven Assisted Living CenterAssisted Living Nurse ManagerCedar Falls, IowaYour day-to-day will include (but not limited to) building relationships with those you serve and work alongside, supervising the resident care received, and accurately communicating, documenting, and administering needed medications/treatments/etc. Mission Statement: Western Home Communities is a charitable Christian Service Organization that assertively creates fulfilling lifestyles for those we serve, their families and our employees.
Assistant General Manager ABC Phones of North Carolina IncAssistant General ManagerCedar Falls, IA$43,000–$67,000 / hourYou will need to have: Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge. Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
Account Manager VGM & Associates LtdAccount ManagerWaterloo, IAServices include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. This role will improve VGM Forbin's and/or forbinfi's customer service, increase touch points with each client and increase sales by identifying needs with existing clients & selling deeper into existing accounts.
Sales Manager | Full Time | Waterloo Convention Center Oak View GroupSales Manager | Full Time | Waterloo Convention CenterWaterloo, IA$44,000–$50,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Sales Manager | Full-Time | Waterloo Convention Center Oak View GroupSales Manager | Full-Time | Waterloo Convention CenterWaterloo, Iowa$44,000–$50,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
District Sales Manager - Cedar Rapids, Waterloo Area Wilbur-Ellis Holdings IncDistrict Sales Manager - Cedar Rapids, Waterloo AreaWaterloo, IA$91,200–$127,750 / yearRole Overview: The District Sales Manager is responsible for carrying out all sales and marketing activities in the geographical territory to maintain, develop, and grow the overall sales volume in that territory in a manner that maximizes profitability. Built on quality, integrity, and innovation, we pioneered precision-placed liquid fertilizer in 1946 - formulated to meet the nutritional demands of crops and growing conditions on both sides of the border.
Club Manager Anytime FitnessClub ManagerWaterloo, IowaSpend roughly one-third of your time energizing clients through pre-designed group workouts, modifying exercises for all fitness levels, and ensuring safe technique using heart rate monitors. You'll lead a tight-knit team, build real relationships in your community, and directly impact both members' lives and club revenue.
Sales Manager Camping WorldSales ManagerCedar Falls, IowaThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Camping World is looking for an experienced Sales Manager with the drive to go above and beyond expectations to deliver a high quality, top-notch customer driven experience.
Maintenance Manager Trinity Industries IncMaintenance ManagerShell Rock, IAThey will also be responsible for the installation of fixtures for production and work closely with corporate fixture design group to assure appropriate layout and design of fixtures in support of current manufacturing requirements. Executing programs and policies for driving compliance and continuous improvement of preventive and predictive maintenance programs, partnering with leadership to drive forward safety betterment for the plant.
Operations Manager, Food and Nutrition Services - Mercyone- Waterloo Trinity HealthOperations Manager, Food and Nutrition Services - Mercyone- WaterlooWaterloo, IABA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of three years progressive experience in the field of healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience. Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.
Safety Manager - Pork/Meat Processing Plant Macpower Digital Assets Edge Private LimitedSafety Manager - Pork/Meat Processing PlantWaterloo, IA$61,000–$100,000 / yearReview all safety areas to review policies, determine causes, identify corrective actions, and conduct training in areas such as ergonomics, emergency response team, lockout tag out, hazard communication, and personal protective equipment. Investigate all safety-related incidents, review incident reports, and complete necessary reports for insurance carrier risk management system and corporate safety office.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeWaterloo, IAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
NewOperations Manager Fleet Wholesale Supply Co. LLCOperations ManagerCedar Falls, IAPart timeThe Operations Manager is responsible for providing leadership in the following key store areas: Front End Operations, Convenience Store / Gas Operations, Facilities, Scheduling / Labor Management, Pricing / Inventory Coordination, Reset/Project Coordination, and Loss Prevention. In conjunction with the General Manager and human resources, identify wage and expense budget variances and take corrective action where necessary.
NewArea Sales Manager - VM0750 OSL Retail Services IncArea Sales Manager - VM0750Independence, IAAbility to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy. As the Area Sales Manager, you’ll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP.
Account Manager - Employee Benefits GallagherAccount Manager - Employee BenefitsWaverly, IowaHow you'll make an impact: The Account Manager-Employee Benefits is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that vary in size and have needs that vary in complexity. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
General Manager DRM IncGeneral ManagerWaterloo, IAInspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to: Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience.
Assistant Manager DRM IncAssistant ManagerWaterloo, IA$14.98–$17 / hourInspire and supporting your team to provide their best service to the customers in ensuring they meet their hunger needs, to fulfill their DReaM's in making a difference in our communities. maintain adequate staffing levels by assisting in the development of weekly team schedules, interviewing, and hiring of new DReaM Team members.
IT Service Management Manager Jack Henry & Associates IncIT Service Management ManagerCedar Falls, IARemoteThe IT Service Management Manager manages team members that implement, manage, and/or coordinate Information Technology Service Management (ITSM) practices that add value to the delivery of services and products for internal and external users. What you'll be responsible for: Provide strategic leadership and oversight for enterprise IT Service Management (ITSM) capabilities, ensuring alignment to business objectives.
Pharmacy Manager - Sign-On Bonus & Relocation Available Walgreen CoPharmacy Manager - Sign-On Bonus & Relocation AvailableCedar Falls, IA$5,863.20–$6,438.20 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Lead Lifeguard/ Seasonal Aquatics Manager TroonLead Lifeguard/ Seasonal Aquatics ManagerWaterloo, IowaTeaches and supervises various swimming activities such as learning to swim, swimming techniques, individualized and group lessons, swim clinics, water sports, special events or occasions recreation and public swimming, diving lessons, and other activities. Roles of the aquatic manager include but are not limited to participating in the development of programs, handling various swimming activities, and maintaining and supervising the aquatic facilities.
Sr. Manager, Brand Strategy & Enterprise Marketing (Hybrid: Madison, WI/Waverly, IA) TruStage Financial Group IncSr. Manager, Brand Strategy & Enterprise Marketing (Hybrid: Madison, WI/Waverly, IA)Waverly, IA$121,500–$182,300 / yearAs a member of the Brand Strategy & Engagement team, the Senior Manager leads day-to-day brand stewardship and enterprise brand marketing execution that ensures consistent and effective application of the TruStage brand across channels, experiences and touchpoints. This role manages a team accountable for Brand, Narrative and Content Strategy, Enterprise and Brand Marketing Campaigns and Brand Measurement partnering with teams across Marketing, Creative, Media, Sales and Communications to drive aligned, on‑brand execution.
Resident Assistant/Medication Manager CreeksideResident Assistant/Medication ManagerGrundy Center, AlabamaAnd last, as a Resident Assistant/ Medication Manager in our Assisted Living facility, enjoy working in a family-like atmosphere with energetic staff and residents, all of this in our newly renovated facility. Provide physical support for residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing, or exercising.
Branch Manager Cedar Falls and Kimball Wells Fargo & CoBranch Manager Cedar Falls and KimballWaterloo, IAAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Service Asset & Configuration Manager Jack Henry & Associates IncService Asset & Configuration ManagerCedar Falls, IARemoteAs a leader of these teams, this individual works closely with these managers, as well as other leaders throughout our enterprise, to provide strategic direction, ensure compliance, oversee vendor management, provide reporting, and continuously improve our operations. Oversees the enhancement of ITSM practices based on business goals, proactive research, collaboration and feedback around the effectiveness and efficiency of processes; teams; tools; and partners.