Regulatory Reporting Manager Deloitte Touche Tohmatsu LtdRegulatory Reporting ManagerRochester, NY$82,600–$162,800 / yearManage end to end regulatory reporting activities covering 40 Act and non-40 Act funds in the investment management space (e.g., Form PF, TIC, CPO-PQR, Form 16, Form 13, N-PX, BEA reports), ensuring compliance with applicable regulatory requirements across various regulators such as SEC, CFTC, BEA, NFA, Treasury. We "embed continuous advantage" through domain, industry, technology and transformation skills to perform client business functions that manage risk and deliver value-added outcomes, all while driving predictable long-term revenue, profitability, and growth.
Junior Project Manager O'Connell Electric Company IncJunior Project ManagerRochester, NY$70,000–$87,000 / yearJunior Project Managers may be assigned to oversee small projects from commencement to completion and, at times, will be assigned to management teams to support operations for large-scale projects under the direction of senior-level project managers. Junior Project Managers play a vital role coordinating projects throughout all phases of service work or construction processes to ensure quality, schedule, cost control, safety, and customer satisfaction objectives are met or exceeded.
Junior Project Manager - Electrical Testing and Preventative Maintenance O'Connell Electric Company IncJunior Project Manager - Electrical Testing and Preventative MaintenanceVictor, NY$70,000–$87,000 / yearJunior Project Managers may be assigned to oversee small projects from commencement to completion and, at times, will be assigned to management teams to support operations for large-scale projects under the direction of senior-level project managers. Junior Project Managers play a vital role coordinating projects throughout all phases of service work or construction processes to ensure quality, schedule, cost control, safety, and customer satisfaction objectives are met or exceeded.
Restaurant Manager Dunkin' Brands Group IncRestaurant ManagerHilton, NY$21–$27 / hourOverview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant. Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
Project Manager - Electrical Construction O'Connell Electric Company IncProject Manager - Electrical ConstructionRochester, NY$98,000–$131,500 / yearIt is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Compensation: The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $98,000 to $131,500 annually.
Project Manager - Electrical Testing and Preventive Maintenance O'Connell Electric Company IncProject Manager - Electrical Testing and Preventive MaintenanceVictor, NY$98,000–$131,500 / yearIt is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Compensation: The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $98,000 to $131,500 annually.
Project Manager O'Connell Electric Company IncProject ManagerRochester, NY$98,000–$131,500 / yearIt is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Compensation: The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $98,000 to $131,500 annually.
Product Manager II Enpro IncProduct Manager IIPalmyra, NY$85,000–$135,000 / yearYou will build and manage product roadmaps, guide product lifecycle decisions, support differentiated product campaigns, and collaborate across Sales, Marketing, Customer Support, Operations, and other key stakeholders to deliver business results. Join Garlock, an Enpro company, as a Product Manager and help shape the future of our product portfolio by developing market-driven solutions, leading commercialization strategies, and advancing profitable growth across the business.
General Manager ClearChoice Dental Implant CentersGeneral ManagerRochester, New York$90,000–$95,000 / yearThe independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic Studio, and Lovet Pet Healthcare. As a General Manager , you’ll lead a high-performing team and ensure your center operates at peak performance—delivering life-changing results for patients and exceptional outcomes for your team.
Manager, Partner Growth - CPA Paychex IncManager, Partner Growth - CPARochester, NYDrives Sales execution of the company's existing accountant partnerships to increase channel productivity across all sales divisions by: • Developing and then working with sales management to implement strategy to effectively penetrate assigned accounts. Drives Sales execution of the company's existing accountant partnerships to increase channel productivity across all sales divisions by:• Developing and working with sales management to implement strategies to penetrate assigned accounts effectively.
Remodeling Field Manager RenuityRemodeling Field ManagerRochester, New YorkAs part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs.
District Manager Dunkin' Brands Group IncDistrict ManagerRochester, NYThis role is critical to opening new locations, driving operational excellence, developing high-performing teams, and achieving strong financial results across all stores. Everyday Coffee Company is proud to partner with Dunkin' as a franchise with aggressive growth nationwide, launching new locations within major retailers across the U.S. over the next five years.
Project Manager RE Build Manufacturing, LLCProject ManagerRush, NY$106,563.77–$159,845.65 / yearOur multidisciplinary team of 70+ engineers, designers, and programmers, combined with 150,000 square feet of fabrication space and over 70 skilled tradespeople, allows us to provide full turnkey solutions-from initial concept through fabrication, installation, and commissioning. We are looking for a Project Manager who provides leadership for moderately-complex to complex engineering programs and projects, managing their lifecycle from planning and design through delivery and operational handoff.
Telecom Broadband Project Manager The LiRo GroupTelecom Broadband Project ManagerRochester, New YorkRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.
Quality Engineering Manager Continuity QuidelOrtho CorporationQuality Engineering Manager ContinuityRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
Quality Engineering Manager Optimisation QuidelOrtho CorporationQuality Engineering Manager OptimisationRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
Quality Engineering Manager Optimisation Quidelortho CorpQuality Engineering Manager OptimisationRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
Quality Engineering Manager Continuity Quidelortho CorpQuality Engineering Manager ContinuityRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
["Controls & Automation Manager","Controls & Automation Manager"] Compass Minerals["Controls & Automation Manager","Controls & Automation Manager"]Ogden$126,000–$165,000 / yearCompass Minerals (NYSE: CMP) is a leading global provider of essential minerals focused on safely delivering where and when it matters to help solve nature's challenges for customers and communities. Key Responsibilities Manage and lead a team of controls engineers and PLC programmers, including workload prioritization, technical direction, mentoring, and performance management.
Grooming Salon Manager Petco Animal Supplies StoresGrooming Salon ManagerIrondequoit, New YorkPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).
(USA) Store Manager - Supercenter Wal-Mart Stores East(USA) Store Manager - SupercenterWyoming, WyomingBachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store, Running a fresh or dry grocery area. general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5. exempt associates/employees, including performance management, mentoring, hiring, and termination.
Sr. Operations Manager Amazon.com IncSr. Operations ManagerRochester, NYAdditional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation). Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking around the FC with great frequency; FCs are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation).
Rooms Manager Insero Talent SolutionsRooms ManagerRochester, NYThis individual will play a key role in ensuring operational excellence, driving guest satisfaction, developing high-performing teams, and supporting the property's overall business objectives. The Rooms Manager will provide leadership across the property's Rooms Division, overseeing front office operations, housekeeping, guest services, and reservations.
Financial Planning & Analysis Manager The Cooper Companies IncFinancial Planning & Analysis ManagerVictor, NY$104,769–$174,615 / yearResponsible for the creation and maintenance of financial reporting infrastructure of the Americas FP&A team including: P&L Financials, including the combined financials of multiple markets and consolidated CooperVision commercial analyses. This role partners closely with business and finance leadership to deliver high‑quality financial planning, forecasting, and performance insights that support strategic decision‑making.
Full-Time Store Manager Trainee ALDIFull-Time Store Manager TraineeCanandaigua, New YorkPlans and conducts meetings such as store team meetings, monthly management team meetings, training sessions, and other company-related events or meetings. • Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance.
General Manager, Construction O'Connell Electric Company IncGeneral Manager, ConstructionRochester, NY$135,000–$164,000 / yearThe role of General Manager is a critical position, which requires exceptional leadership and communication skills to ensure all teams members within your scope of management function at the highest level of professionalism and excellence. It is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate.
Construction Project Manager – Utilities FindTalentConstruction Project Manager – UtilitiesRochester, New YorkAs a Utility Construction Project Manager , you will oversee the planning, coordination, and execution of utility and electrical construction projects across various locations. Project Planning & Execution : Develop detailed project plans, schedules, and estimates using advanced project management and estimating tools.
Manager, Outbound Growth Sales - Rochester, NY Paylocity Holding CorpManager, Outbound Growth Sales - Rochester, NYRochester, NY$70,000–$129,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Manager, Outbound Growth Sales PaylocityManager, Outbound Growth SalesRochester, NY$70,000–$129,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Operations Manager Multi-Color CorpOperations ManagerWest Henrietta, NY$125,000–$130,000 / yearCoaches and mentors team members to assure their ongoing developmentStays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis, MDI and Policy Deployment methodologies.
Tax Manager/Senior Manager Insero AdvisorsTax Manager/Senior ManagerRochester, New YorkRanked the #4 Best Company to Work For in New York in the Medium Companies category (State, NYS-SHRM and Best Companies Group) 2026, ranked #1 in 2025 & 2024, ranked #3 in 2023 and again #1 in 2022. Managers who possess more Supervisory experience and normally have a minimum of 6+ yearsâ experience in Tax working within public accounting would be considered for the mid-upper end of the range.
Account Manager, AWM (Northeast Region) - Future Opportunities Smith & Nephew PlcAccount Manager, AWM (Northeast Region) - Future OpportunitiesRochester, NY$75,000–$110,000 / yearAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
NewManager, Partner Enablement PaychexManager, Partner EnablementRochester, New York$100,000–$140,000 / yearFull timeResponsibilities: Partner closely with the Senior Director, Embedded Partnerships and the embedded leadership team to execute the partnership strategy, translating corporate priorities into actionable programs that support revenue growth, profitability, and a best-in-class customer experience. This role is the voice of the partner and customer, informing strategic decisions by collaborating and considering product, strategic planning, operations, IT, and other functions to execute partnership strategies across multiple HCM platforms, ensuring seamless integration and scalability.
Manager - Cyber Operations Iberdrola SAManager - Cyber OperationsRochester, NY$128,320–$160,400 / yearThe Manager Cyber Operations primary function is to manage operational activities related to the execution of the Avangrid Networks information security roadmap and manage the day-to-day workload of the Avangrid Networks security/NERC operations team. Improve current vulnerability management workstream while managing internal/external relationships, communicating to impacted areas, creating/maintaining dashboards and automating/coordinating deployments.
Mgr. Clinical Administration University of RochesterMgr. Clinical AdministrationRochester, NY$70,197–$105,295 / yearESSENTIAL FUNCTIONS: • Clinical & Operational Leadership: Provide strategic oversight of administrative operations in support of clinical program, including scheduling, patient access, billing coordination, and workflow design to support efficient, high-quality care delivery across the AHF & Transplant program. • Serves as a key administrative partner to clinical and executive leadership, collaborating across Cardiology, Solid Organ Transplant, Cardiac Surgery, and other institutional stakeholders to advance strategic initiatives, ensure regulatory compliance, and support program development.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerRochester, NY$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Project Manager Balfour Beatty PlcProject ManagerRochester, NYBalfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. AGM Share Dealing Services Shareholders' Enquiries Unsolicited Telephone Calls Identity Theft Preference Shareholders American Depositary Receipts Analysts Company Advisers FAQs Share Purchase Transactions Major Shareholders.
Financial Case Manager Rochester Regional Health SystemFinancial Case ManagerNY$21–$24.50 / hourEDUCATION: LICENSES / CERTIFICATIONS: NYS DL - valid New York State Driver''s License - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV). This person assists patients with setting up interest free payment plans and work closely with Patient Financial Services to help resolve minor coordination of benefits (COB) issues that include obtaining appeal documentation.
00725 Assistant Store Manager Sally Beauty Holdings00725 Assistant Store ManagerRochester, NYThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Assistant Store Manager CosmoProfAssistant Store ManagerRochester, NY$17.05–$19.60 / hourThe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
Store Manager Links RecruitingStore ManagerRochester, New YorkKnown for quality, value, and customer loyalty, the company continues to grow its retail footprint and is looking for a proven store leader to help drive that momentum forward. The ideal candidate brings strong retail sales and operations experience, team development expertise, and a hands-on management style.
Branch Manager Pracademic PartnersBranch ManagerRochester, NYReporting directly to the President & CEO, this highly visible leadership role oversees approximately 45 employees within a multidisciplinary professional services environment supporting engineering, architecture, transportation, broadband, planning, solar, and infrastructure-related projects. This opportunity is ideal for an experienced operational leader who enjoys team development, business growth, client engagement, and helping shape organizational strategy within a collaborative AEC environment.
Feasibility Informatics Manager ICON PlcFeasibility Informatics ManagerRochester, NYRelevant parties include, but are not limited to: Proposal team members, Project Managers/Strategy Leads, Patient Recruitment & Retention Specialists, Site Identification Managers/Leads, Therapeutic Experts, Therapeutically Aligned clinical teams (as assigned), Business Development Associates, Sponsors, Quality Assurance Associates, and other internal/external experts. Role Summary: To serve as a technical feasibility strategy expert, leading and managing the process of clinical project feasibility in support of proposal teams by assisting Business Development with the generation of cost proposals, providing input and advice relating to operational strategy, and supporting client interactions and long-term strategic partnerships.
General Manager ClearChoice Management Services LLCGeneral ManagerRochester, NYThe independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Healthcare. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team.
Senior Manager, Supply Chain Management (Strategic Sourcing) L3Harris Technologies IncSenior Manager, Supply Chain Management (Strategic Sourcing)Rochester, NY$120,500–$223,500 / yearTo help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. Multiple Locations Colorado Springs, Colorado; Palm Bay, Florida; Fort Wayne, Indiana; Wilmington, Massachusetts; Camden, New Jersey; Rochester, New York; Greenville, Texas; Chantilly, Virginia.
Manager Sales SMC CORPORATIONManager SalesRochester, NYBachelor's degree in business, marketing, or related technical field, or equivalent experienceMinimum of three (3) years of supervisory experienceMinimum of three (3) years of experience with SMC or equivalent industrial sales experienceSuccessfully complete the Sales Management trainingThorough knowledge of SMC products and proceduresThorough knowledge of SMC Sales strategiesExcellent communication, problem-solving, and leadership skillsProficient in the CRM and the use of computers and ability to learn new programs and tools as requiredClean driving record. Additional responsibility is to lead, guide, coach, mentor, and manage the sales team with the goal of increasing market share.
Area Manager - Facility Services Pritchard IndustriesArea Manager - Facility ServicesRochester, New York$65,000–$75,000 / yearThe Account Manager will oversee multiple customer locations throughout the Rochester market, managing daily operations, scheduling, staffing, training, safety, quality control, budgeting, and customer relationships. This key leadership position is responsible for managing commercial janitorial, landscaping, snow removal, and light construction operations while ensuring exceptional customer satisfaction, operational excellence, and profitable growth.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesGreece, NYRemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Commercial Insurance Account Manager - Trucking Insurance Office of AmericaCommercial Insurance Account Manager - TruckingGreece, NYRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
NewAccount Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Newark, NYRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.