Mechanical Technician EMSARMechanical TechnicianBillerica, MA$48,500–$52,050 / yearFull timeEMSAR is a nationwide leader in medical device service and an ISO 13485-certified organization specializing in the repair and refurbishment of sophisticated laboratory and medical equipment used throughout North America. Maybe you've worked on cars, motorcycles, lawn equipment, machinery, bicycles, woodworking projects, or you've simply always been the person everyone calls when something breaks.
Certified Veterinary Technician Boston Veterinary Clinic (Charlestown)Certified Veterinary TechnicianBoston, MA$25–$30We are a modern, AAHA Accredited, Fear Free Certified®, and Cat Friendly Certified® small animal hospital committed to practicing high-quality medicine while creating a low-stress experience for both our patients and our team. As our practice continues to grow, you'll have the opportunity to utilize your technical skills alongside experienced doctors and become an important part of a close-knit team that genuinely enjoys working together.
Certified Veterinary Technician Boston Veterinary Clinic (Brookline)Certified Veterinary TechnicianBrookline, MA$30–$34Joining our Brookline location means you become an integral part of the larger Boston Veterinary Clinic network, which includes sister clinics in Seaport, Bay Village, Wellesley, and Charlestown. Our team values collaboration, innovation, and compassionate care, creating an environment where technicians are empowered to utilize their skills and continue advancing their careers.
Travel Radiology Technician - $2,920 per week MedPro Healthcare Allied StaffingTravel Radiology Technician - $2,920 per weekBoston, MAAs a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses.
Travel ED Ultrasound Technician - $2,150 per week MedPro Healthcare Allied StaffingTravel ED Ultrasound Technician - $2,150 per weekSalem, MAPerforms noninvasive ultrasound examinations, demonstrating the skills and knowledge to assess technical data reflective of patient status relative to age and specific needs, and to assist in the interpretation of same, providing preliminary impressions as appropriate. As a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation.
NewTravel Mammography Technician - $3,158 per week MedPro Healthcare Allied StaffingTravel Mammography Technician - $3,158 per weekBoston, MAAs a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses.
Emergency Medical Technician AMREmergency Medical TechnicianManchester, NH$21.23–$24.85We’re hiring Advanced Emergency Medical Technicians (AEMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care, treatment and customer service to patients. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
NewTravel Cath Lab Technician - $3,024 per week MedPro Healthcare Allied StaffingTravel Cath Lab Technician - $3,024 per weekSalem, MAAs a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Cath Lab Technologist for a contract with one of our top healthcare clients.
Travel Cardiac Cath Lab Technician - $3,404 per week MedPro Healthcare Allied StaffingTravel Cardiac Cath Lab Technician - $3,404 per weekSalem, MAAs a Joint Commission-certified leader in temporary and contract healthcare staffing since 1983, MedPro has proudly connected nursing and allied travelers with top healthcare facilities across the nation. MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Cath Lab Technologist for a contract with one of our top healthcare clients.
NewTravel Cath Lab Technician - $3,168 per week Access HealthcareTravel Cath Lab Technician - $3,168 per weekSalem, MAAccess Healthcare aims to provide superior service to our nursing family by providing around the clock support, competitive pay packages and an unmatched benefits package! Access Healthcare was founded by two travel nurses, Danielle and Diego, who had a dream and a shared vision of creating an agency which all nurses would want to work with.
Diet Technician - Boston Children's Franciscan AramarkDiet Technician - Boston Children's FranciscanBrighton, MA$20–$22Responsible for reviewing patient menus, tallying menu items for kitchen preparation, and conducting patient tray line to ensure safety and accuracy of patient meals. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Dialysis Equipment Technician Dialysis Clinic, Inc.Dialysis Equipment TechnicianBoston, MA$26–$34 / hourSince opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. The Dialysis Equipment Technician ensures the dialysis equipment, systems, supplies and facility are functioning properly and safely to ensure patients receive the safest care with the highest-quality outcomes.
NewTravel Anesthesia Technician - $1,280 per week Advantage Staffing ServicesTravel Anesthesia Technician - $1,280 per weekBrighton, MAThe Anesthesia Technician checks and supplies anesthesia carts and machines, checks, and replaces anesthesia gas tanks, disassembles used anesthesia equipment, disinfects machines and supply carts, replaces used products and supplies transducers for invasive hemodynamic monitoring. EXPERIENCE: One year Anesthesia Tech experience in a multi-disciplined OR in an acute care hospital setting preferred OR one year in a Critical Care or Stepdown unit as a Certified Nursing Assistant.
NewTravel Electrophysiology Technician - $2,851 per week LRS Healthcare - AlliedTravel Electrophysiology Technician - $2,851 per weekBoston, MAWhether you're looking to explore a new city, gain experience in a different clinical setting, or take the next step in your career, our specialized recruiters are here to help you find travel assignments that align with your personal goals, professional aspirations, and sense of adventure. Our experienced recruiters, credentialing specialists, payroll professionals, and HR team work together to ensure a smooth, stress-free experience so you can focus on what matters most—caring for patients and making the most of every opportunity.
NewTravel Electrophysiology Technician - $3,065 per week Fusion Medical Staffing-Cath LabTravel Electrophysiology Technician - $3,065 per weekBoston, MAThis role involves preparing patients for procedures, operating and troubleshooting EP lab equipment, monitoring patient responses, and maintaining a safe and efficient working environment. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Surgical Technician - $2,259 per week Malone Healthcare - NursingTravel Surgical Technician - $2,259 per weekBoston, MAShifts for 4x10 on evenings would be 1p-11p; Shifts for 4x10 on days would be 7a-5:30p M,T,Th,F; 9a-7:30p W. -4x10: When traveler is scheduled weekends they will be scheduled 12 hour shifts and will be scheduled for 8 or 10 hour shifts during that same week to meet their contracted hours. Requesting travelers for 4x10 Day/Evening rotation -- the plan is to try each traveler on evenings, if there are needs aligned with skills that will be their primary shift.
NewLocal Contract Ophthalmic Technician - $30 per hour Amergis Healthcare Staffing, Inc.-AlliedLocal Contract Ophthalmic Technician - $30 per hourCambridge, MAPosition Ophthalmic Technician Job Description In attachments on RC position – feel free to send it to HCPs Setting University clinic for students/faculty MSP/VMS Direct and exclusive Start Date ASAP Duration 10/14 end date to start. Amergis, formerly known as Maxim Healthcare Staffing, has connected the nation’s top talent to a variety of healthcare and educational partners since 1988.
NewTravel Radiology Technician - $2,519 per week Malone Healthcare - NursingTravel Radiology Technician - $2,519 per weekSalem, MAAs a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings.
NewAnesthesia Technician Supv Tufts Medical CenterAnesthesia Technician SupvBoston, MAIn addition, this role focuses on performing the following Anesthesia related duties: Provides anesthesia for patients undergoing surgical, obstetric, diagnostic, or therapeutic procedures while monitoring the patient’s condition and supporting vital organ functions. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
NewTravel ED Ultrasound Technician - $2,155 per week American TravelerTravel ED Ultrasound Technician - $2,155 per weekSalem, MAAmerican Traveler is hiring an ED Ultrasound Technologist with RDMS certification and 1+ years of experience for an overnight shift in a hospital emergency department setting. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.
NewTravel ED Ultrasound Technician - $2,150 per week Advantis MedicalTravel ED Ultrasound Technician - $2,150 per weekSalem, MAAdvantis Medical, the #1 rated travel nurse agency, is currently seeking an experienced Ultrasound Tech clinician for an exciting new travel job in Salem, MA 01970. Advantis Medical Staffing is ranked #1 by travel clinicians because of our relentless focus on matching our travel clinicians with their next dream assignment.
NewTravel ED Ultrasound Technician - $2,164 per week Malone Healthcare - NursingTravel ED Ultrasound Technician - $2,164 per weekSalem, MAAs a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings.
NewTravel MRI Technician - $2,816 per week Advantis MedicalTravel MRI Technician - $2,816 per weekSalem, MAAdvantis Medical, the #1 rated travel nurse agency, is currently seeking an experienced MRI Tech clinician for an exciting new travel job in Salem, MA 01970. Advantis Medical Staffing is ranked #1 by travel clinicians because of our relentless focus on matching our travel clinicians with their next dream assignment.
NewTravel MRI Technician - $2,828 per week Malone Healthcare - NursingTravel MRI Technician - $2,828 per weekSalem, MAAs a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings.
NewTravel MRI Technician - $2,758 per week Malone Healthcare - NursingTravel MRI Technician - $2,758 per weekSalem, MAAs a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings.
NewNutrition Service Supervisor Encompass Health Rehabilitation Hospital of New England at BeverlyNutrition Service SupervisorBeverly, MAAs the Nutrition Service Supervisor at Encompass Health, you will support the coordination and direction of our Nutrition Services Department, helping to oversee nutritional support for patients, employees, and guests. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Pharmacy Technician / Patient Service Representative BrightSpring Health ServicesPharmacy Technician / Patient Service RepresentativeHudson, MA$28–$34 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
Patient Care Technician/PCT, Foster Wing, Per Diem (PD) UMass Memorial Health Care IncPatient Care Technician/PCT, Foster Wing, Per Diem (PD)Leominster, MA$15–$24.49 / hourAssists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Patient Care Technician/PCT, Flex Unit, Days, 24 HPW UMass Memorial Health Care IncPatient Care Technician/PCT, Flex Unit, Days, 24 HPWLeominster, MA$15–$24.49 / hourAssists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Patient Care Technician (PCT), Flex Unit, Nights, 24 HPW UMass Memorial Health Care IncPatient Care Technician (PCT), Flex Unit, Nights, 24 HPWLeominster, MA$15–$24.49 / hourAssists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Patient Care Technician, Flex Unit, Per Diem (PD) UMass Memorial Health Care IncPatient Care Technician, Flex Unit, Per Diem (PD)Leominster, MA$15–$24.49 / hourAssists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Patient Care Technician- Medical Surgical, 36 hour, Days Lahey Hospital and Medical CenterPatient Care Technician- Medical Surgical, 36 hour, DaysBeverly, MA$19.50–$26.24 / hourThe Patient Care Technician must demonstrate the ability and willingness to participate in a patient care team as a multi-skilled caregiver responsible for quality of own work and remain flexible in response to change. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Patient Care Technician - FLOAT POOL, Per Diem Lahey Hospital and Medical CenterPatient Care Technician - FLOAT POOL, Per DiemBeverly, MA$19.50–$26.24 / hourWE CARE by fostering the wellbeing of a health-focused workplace that supports work-life balance, empathy in understanding others' perspectives, collaboration for extraordinary results, accountability to achieve collective goals, respect for diversity and inclusiveness, and equity by ensuring everyone has the opportunity to reach their full potential. The Patient Care Technician must demonstrate the ability and willingness to participate in a patient care team as a multi-skilled caregiver responsible for quality of own work and remain flexible in response to change.
Patient Care Technician, Medical Surgical, Post Op, 36 hour Nights Lahey Hospital and Medical CenterPatient Care Technician, Medical Surgical, Post Op, 36 hour NightsBeverly, MA$19.50–$26.24 / hourThe Patient Care Technician must demonstrate the ability and willingness to participate in a patient care team as a multi-skilled caregiver responsible for quality of own work and remain flexible in response to change. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Patient Care Technician - Cardiac Telemetry, 36 hours, Days Lahey Hospital and Medical CenterPatient Care Technician - Cardiac Telemetry, 36 hours, DaysBeverly, MA$19.50–$26.24 / hourWE CARE by fostering the wellbeing of a health-focused workplace that supports work-life balance, empathy in understanding others' perspectives, collaboration for extraordinary results, accountability to achieve collective goals, respect for diversity and inclusiveness, and equity by ensuring everyone has the opportunity to reach their full potential. Job Description: If you are a care taker at heart, consider joining the Beverly Hospital team as a Nursing Assistant under the supervision of a Registered Nurse, you will provide basic patient care activities in providing for the personal needs, comfort and safety of your patients.
Telemetry Advanced Patient Care Technician PRN HCA Healthcare IncTelemetry Advanced Patient Care Technician PRNManchester, NHAs part of HCA Healthcares statewide network of Catholic Medical Center in Manchester Portsmouth Regional Hospital Frisbie Memorial Hospital in Rochester hospitals three freestanding ERs and over 70 care sites youll join nearly 5000 colleagues across New Hampshire who are committed to excellence collaboration and making a difference every day. Do you have the PRN career opportunities as aan Telemetry Advanced Patient Care Technician you want with your current employer We have an exciting opportunity for you to join Catholic Medical Center which is part of the nations leading provider of healthcare services HCA Healthcare.
Telemetry Advanced Patient Care Technician HCA HealthcareTelemetry Advanced Patient Care TechnicianManchester, NHAs part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital , Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care—we’re proud to lead in both advanced medicine and compassionate service.
NewHospital Patient Care Technician LabcorpHospital Patient Care TechnicianBoston, Massachusetts$21.50–$30 / hourAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
NewPatient Care Technician Farr 10 Per Diem Lahey Hospital and Medical CenterPatient Care Technician Farr 10 Per DiemBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Farr 10 is a 31-bed med-surg/telemetry unit that specializes in the care of adults with a wide variety of acute episodic illnesses and complex medical diagnoses that include cardiac, GI, endocrine and pulmonary conditions.
Patient Care Technician-Inpatient Hematology/Oncology Full Time Lahey Hospital and Medical CenterPatient Care Technician-Inpatient Hematology/Oncology Full TimeBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Female Patient Care Technician (Full-Time) Avertest LLCFemale Patient Care Technician (Full-Time)Woburn, MAWe partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism.
Patient Care Technician I/II, GMPU, 24hrs, Evenings UMass Memorial HealthPatient Care Technician I/II, GMPU, 24hrs, EveningsClinton, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.
Patient Care Technician-Neuro ICU, 30Hrs/Wk, Night Shifts, Every 3rd Weekend Lahey Hospital and Medical CenterPatient Care Technician-Neuro ICU, 30Hrs/Wk, Night Shifts, Every 3rd WeekendBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Patient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time) Lahey Hospital and Medical CenterPatient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time)Boston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Patient Care Technician /12 Reisman Med/Surg/ 36hrs/Rotating Lahey Hospital and Medical CenterPatient Care Technician /12 Reisman Med/Surg/ 36hrs/RotatingBoston, MA$20.50–$27.59 / hour12 Reisman is a 44-bed Inpatient Surgery and Intermediate Care unit caring for Plastics and Reconstructive Surgery, ENT Surgery, Breast Surgery, and Colorectal Surgery patients. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Patient Care Technician / Farr 7/ Per Diem Lahey Hospital and Medical CenterPatient Care Technician / Farr 7/ Per DiemBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Patient Care Technician-Inpatient Oncology Per Diem Lahey Hospital and Medical CenterPatient Care Technician-Inpatient Oncology Per DiemBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
NewPatient Care Technician Inpatient Hematology/Oncology- Per Diem Lahey Hospital and Medical CenterPatient Care Technician Inpatient Hematology/Oncology- Per DiemBoston, MA$20.50–$27.59 / hourOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Patient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time) Beth Israel Lahey HealthPatient Care Technician (PCT) - Stoneman 5, Med/Surg (Full Time)Boston, MassachusettsOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Patient Care Technician Farr 10 Per Diem Beth Israel Lahey HealthPatient Care Technician Farr 10 Per DiemBoston, MassachusettsOral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.