Patient Service Representative, Internal Medicine Valley Health SystemPatient Service Representative, Internal MedicineBerkeley Springs, West VirginiaThis position assures that a high-quality patient experience takes place by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills. Supports the care team with keeping patients informed about any delays in the delivery of care the patient might experience in the waiting room and exam room.
Patient Service Representative, Internal Medicine Valley HealthPatient Service Representative, Internal MedicineBerkeley Springs, WV$18.22–$22.78 / hourThis position assures that a high-quality patient experience takes place by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills. Supports the care team with keeping patients informed about any delays in the delivery of care the patient might experience in the waiting room and exam room.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeHuntington, WVThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
NewPatient Access Rep-Teays Valley QuickCare Valley Health SystemPatient Access Rep-Teays Valley QuickCareHurricane, WVTeamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible. Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door?
Patient Access Representative-Pea Ridge Valley Health SystemPatient Access Representative-Pea RidgeHuntington, WVTeamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible. Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door?
NewSales Representative - Morgantown, West Virginia - Patient Care/Handling StrykerSales Representative - Morgantown, West Virginia - Patient Care/HandlingMorgantown, West VirginiaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
PATIENT ACCESS REPRESENTATIVE Appalachian Regional Healthcare, Inc.PATIENT ACCESS REPRESENTATIVEBeckley, West VirginiaFull timeOverview: The Patient Access Representative is responsible for providing efficient and courteous service to patients for registration and scheduling within established policies and procedures; is responsible for promptly greeting patients and visitors and assisting in directing the flow; is responsible for posting accounts daily. Interviews patients, relatives, or others responsible to determine payment arrangements and refers unusual cases to immediate supervisor.
Clinic Patient Services Rep STAFF TODAYClinic Patient Services RepParkersburg, WVReferral Rewards- Receive referral bonuses for eligible healthcare professionals you refer.($400 referrer / $100 referee). Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.
Medical Equipment Customer Service Representative Tews CompanyMedical Equipment Customer Service RepresentativeCharleston, WVWe are seeking a dedicated Medical Equipment Customer Service Representative to be the friendly, efficient first point of contact for our patients and referral sources. Based in Charleston, this full-time role offers an opportunity to work in a fast-paced, patient-centered environment where your organizational skills and medical knowledge can truly shine.
Customer Service Representative West Virginia University MedicineCustomer Service RepresentativeMonongalia County, WVFrequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in preforming duties throughout the work shift. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeBarboursville, WVWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Bilingual Customer Service Representative ibexBilingual Customer Service RepresentativeCharleston, West VirginiaArkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming. Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
Bilingual Customer Service Representative IBEX Holdings LtdBilingual Customer Service RepresentativeCharleston, WVArkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming. About the role: Bilingual Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business.
AVP Patient Care Services West Virginia University MedicineAVP Patient Care ServicesWheeling, WVThe AVP Patient Care Services is responsible and accountable for directing the nursing and clinical support activities at the hospital(s) and in conjunction with appropriate administrative and physician leadership the ongoing development of clinical programs and services of the hospital. Strategic, administrative & fiscal oversight responsibility for departmental operations including establishing departmental objectives, planning, budgetary and fiscal responsibility and ensuring positive and consistent employee relations.
Manager Patient Centered Services West Virginia University MedicineManager Patient Centered ServicesBerkeley, WVPlans, Develops, Implements, and evaluates services as well as personnel selection, mentoring, performance appraisals, and interdepartmental and intradepartmental activities including policy and procedure development, process improvement, customer relations, service, quality, and departmental goals. Provides group facilitation and inter-group problem solving techniques to understand causes of patient grievances and other service breakdowns and facilitates actions to reduce future occurrences and improve patient experience.
NewCustomer Service Support Representative - Specimen Management (Onsite) LabcorpCustomer Service Support Representative - Specimen Management (Onsite)West VirginiaAs we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
Customer Service Representative (Remote) HealthPlanOne LLCCustomer Service Representative (Remote)WVRemoteThis role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Customer Service Support Representative - Specimen Management Labcorp Holdings IncCustomer Service Support Representative - Specimen ManagementSouth Charleston, WVIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
Client Service Representative National Veterinary AssociatesClient Service Representativewestover, WVCompletes client check-ins and check-outs, preparing all required forms such as in-house patient and client forms, health certificates, euthanasia forms, vaccination certificates, handouts, rabies tags and certificates, consent and release forms, pre-surgery instruction sheets, etc. Follows established policies and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in hospital procedures, and other services that require the doctors and technicians' time.
Entry Level In Person Customer Service Representative (Toll) MCI LCEntry Level In Person Customer Service Representative (Toll)Parkersburg, WVMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Patient Access Rep-Fort Gay Valley Health SystemPatient Access Rep-Fort GayWVTeamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible. Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door?
Patient Access Rep-East Huntington Dental Valley Health SystemPatient Access Rep-East Huntington DentalHuntington, WVTeamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible. Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door?
Patient Access Rep-Teays Pediatrics Valley Health SystemPatient Access Rep-Teays PediatricsWVTeamwork Makes the Dream Work: Collaborate with a fun, close-knit team of doctors, nurses, and medical staff to provide the best patient experience possible. Do you enjoy being the first point of contact in a healthcare setting, making sure patients feel supported and cared for from the moment they walk in the door?
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTSutton, West VirginiaPURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the direct supervisionofalicensednurseunderorganizationpolicies,procedures,andtraining andincompliancewithregulations set forthbythecorporation,state,andfederalagencies. Builds and maintains strong communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
Pharmacy Patient Access Coordinator West Virginia University MedicinePharmacy Patient Access CoordinatorMorgantown, WVCommunicates with system denials team to resolve medication related denials, including pulling proof of medical necessity and coordinating written appeals from providers or clinical team. Must possess current licensure as required by state board where services will be provided: WV: Pharmacy Technician License or Trainee License through West Virginia Board of Pharmacy.
Acute Inpatient Patient Care Technician - PCT CCHT - Dialysis Fresenius Medical CareAcute Inpatient Patient Care Technician - PCT CCHT - DialysisHuntington, West VirginiaSupports the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) Activities; including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). Evaluates patients’ vascular access during treatment including arterial and venous monitoring pressures, provides appropriate intervention as needed, documents and reports any unusual findings to the FMCNA RN.
Patient Care Technician - PCT Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCTPrinceton, WVEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Technician Fresenius Medical Care AG & Co KGaAPatient Care TechnicianMartinsburg, WVEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Financial Resolution Advocate West Virginia University MedicinePatient Financial Resolution AdvocateWVCollects deposits/co-payments/deductibles/patient liability payments when applicable, provides the patient a receipt and documents payment in the registration/billing systems. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping and feeling are necessary body movements utilized in performing duties throughout the work shift.
Supervisor Patient Access WVU MedicineSupervisor Patient AccessClarksburg, West VirginiaExcellent oral and written communication skills• 2. Working knowledge of computers• 3. Basic knowledge of medical terminology, third party payors, knowledge of business math, time of service collection, process ICD-9 and CPT coding preferred• 4. Must demonstrate the ability to use tact and diplomacy in dealing with others• 5. Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Patient Safety Manager West Virginia University MedicinePatient Safety ManagerMorgantown, WVThe manager will promote interdisciplinary collaboration and teamwork to ensure excellence in patient centered care in these locations related to core focus areas of regulatory compliance, infection prevention, patient experience, patient safety, high reliability, quality assurance, and clinical quality improvement. Works collaboratively with adult and pediatric teams from Population Health, Ambulatory services, Nursing Services, Surgical Services, Inpatient services, and ancillary services such as pharmacy, nutrition, and environmental services.
Patient Access Specialist Per Diem Ensemble Health PartnersPatient Access Specialist Per DiemRomney, West VirginiaPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistBerkeley Springs, West VirginiaPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist West Virginia University MedicinePatient Access SpecialistMorgantown, WVRotating Holidays Scheduled Weekly Hours: 20 Shift: Varied (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 545 WVUH Patient Access Address: 1 Medical Center Drive Morgantown West Virginia. Communicates and interacts with clients, families, visitors, physicians, departmental, and hospital staff and the public in general in a manner that demonstrates professionalism and concern for the individuals' need(s).
Patient Registrar West Virginia University MedicinePatient RegistrarWVCollects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
Registration Specialist-Patient Access West Virginia University MedicineRegistration Specialist-Patient AccessWVCollects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
NewPatient Registrar - PC West Virginia University MedicinePatient Registrar - PCBridgeport, WVCollects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
NewPatient Registrar - Physician Clinic West Virginia University MedicinePatient Registrar - Physician ClinicBridgeport, WVCollects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
Technical Support Representative Citynet, LLCTechnical Support RepresentativeBridgeport, WVGlobal Email Management: Actively monitor shared team inboxes, reviewing incoming messages to delegate tasks, open new support cases, and interact directly with customers to resolve their requests. Shared Workspace Upkeep: Contribute to a clean, welcoming office environment by assisting with shared workspace and kitchen upkeep (wiping counters, managing the coffee station, loading/unloading the dishwasher, and light vacuuming).
UHC- Patient Care Tech-6S Oncology West Virginia University MedicineUHC- Patient Care Tech-6S OncologyBridgeport, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Certified Patient Care Tech 3N Cardiac Telemetry FT PM West Virginia University MedicineCertified Patient Care Tech 3N Cardiac Telemetry FT PMParkersburg, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Patient Trasporter West Virginia University MedicinePatient TrasporterWheeling, WVFrequent walking, standing, sitting, stooping, kneeling, reaching, pushing, pulling, lifting, grasping and feeling are necessary body movements utilized in performing duties throughout the work shift. Demonstrates the knowledge and skills necessary to communicate and provide a safe environment for infants, pediatric, Adolescent, adult and geriatric patients.
Certified Patient Care Tech 1W Oncology FT 7A West Virginia University MedicineCertified Patient Care Tech 1W Oncology FT 7AParkersburg, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Patient Care Tech-ICU/CCU West Virginia University MedicinePatient Care Tech-ICU/CCUPrinceton, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
UHC: Patient Care Tech Days-5 South West Virginia University MedicineUHC: Patient Care Tech Days-5 SouthBridgeport, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Surgical Center FT Patient Care Tech-Non-Cer West Virginia University MedicineSurgical Center FT Patient Care Tech-Non-CerWheeling, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Cert Patient Care Tech ACU FT AM West Virginia University MedicineCert Patient Care Tech ACU FT AMParkersburg, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
Patient Care Tech West Virginia University MedicinePatient Care TechWVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
UHC-Patient Care Tech (PCT) Days-5 South West Virginia University MedicineUHC-Patient Care Tech (PCT) Days-5 SouthClarksburg, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.
UHC: Patient Care Tech Night Shift-Float Pool West Virginia University MedicineUHC: Patient Care Tech Night Shift-Float PoolBridgeport, WVAssists in indirect patient care by maintaining a clean and safe environment to help prevent and/or control infections and to provide for safety of patients, visitors and employees. This position performs nonprofessional direct and indirect patient care activities including personal, physical and comfort needs of patients, under the supervision of a registered professional nurse.