Glen Allen, Virginia20 days ago
li>Referring billing questions to the appropriate parties as needed;
Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system;
Discharging the patient and completing his or her visit by processing incurred charges;
Completing all cash management duties to include counting and accounting for money collected at the end of the shift;
Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse;
Printing itemized statements as requested;
Receiving, sending, and distributing correspondence as directed;
Filing and scanning medical documents and office forms as directed;
Completing assigned checklists and Policy Manager tasks within the assigned shift;
Answering all incoming calls and distributing messages to proper personnel;
Assisting with other assignments delegated by the PSC;
Demonstrating an efficient understanding of the electronic medical record system;
Receiving, moving, and stocking ordered supplies;
Cleaning work area and other maintenance assignments as directed;
Verifying daily reports are run at the end of the day;
Attending staff meetings as scheduled by the PSC or DMS;
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations);
Operating, using, and maintaining medical and office equipment as trained;
Participating in maintenance assignments when necessary and as directed;
Fostering teamwork and ensuring a positive and professional atmosphere;
Providing positive, warm, and friendly service in all interactions;
Adhering to all established policies and procedures;
Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older;
Basic typing skills;
High school graduate or equivalent;
Minimum one year of clerical experience preferred;
Ability to hear pages, bells, and the phone system;
Ability to sit, stand, and walk for up to 7 hours at a time;
Ability to lift up to 25 pounds;
Excellent visual, verbal, written, and typed communication skills;
Ability to prioritize and deal with numerous tasks simultaneously;
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.