Patient Service Representative (1976) Brooks Rehabilitation HospitalPatient Service Representative (1976)Winter Garden, FLCollects patient responsibility payments, provides receipts, prepares revenues for deposit, makes bank deposits according to Policy and closes out/balances day in cash drawer. The Patient Service Representative (PSR) provides premium customer service experience to assist patients with their outpatient clinic visits.
Patient Services Representative Epic PlacementsPatient Services RepresentativeWinter Park, FloridaKnowledge, Skills and Abilities: • Effective communication • Ability to prioritize workflow and determine priority • Ability to multi-task and handle a high volume of tasks at one time • Ability to enter data quickly and accurately • Ability to work collaboratively with a team . Essential Functions: • Answers telephone inquiries; screens calls; routes calls and takes messages • Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeKissimmee, FLThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
NewPatient Access Representative Parrish Medical CenterPatient Access RepresentativeTitusville, FloridaProactively identify problems and safety issues within the department and the hospital that place any patient, visitor or staff member at risk of injury; Reports any medical errors or safety concerns within the organization utilizing the hotline, RL or through direct report to Supervisor/Manager or Director. The Patient Access Representative (PARI) is responsible for promoting and demonstrating Parrish Healthcare’s Culture of Choice®; Performs Registrations at any of Parrish’s hospitals or off-site locations.
Patient Representative (Full-Time) Diana HealthPatient Representative (Full-Time)Orange City, FLWe partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice.
Patient Access Representative | South University Orthopedics | 40 hrs/wk Sanford HealthPatient Access Representative | South University Orthopedics | 40 hrs/wkSanford, North DakotaWork with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Patient Access Representative | South University Physical Therapy | 27.5 hrs/wk Sanford HealthPatient Access Representative | South University Physical Therapy | 27.5 hrs/wkSanford, North Dakota$16.25–$23 / hourWork with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Patient Services Specialist II (Primary Care, Clermont) NemoursPatient Services Specialist II (Primary Care, Clermont)Clermont, FLFull timeWe deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness.
Lake Eye Associates - Patient Care Representative US EyeLake Eye Associates - Patient Care RepresentativeTavares, FloridaAbout Lake Eye Associates: From general eye care to ground-breaking laser cataract surgery and cosmetic eyelid surgery, Lake Eye Associates offers compassionate treatments for a wide range of eye conditions and diseases. About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise.
NewHealthcare Associate - AssistRx Academy (Customer Service Representative) AssistRxHealthcare Associate - AssistRx Academy (Customer Service Representative)Sand Lake, FL$38,000–$42,000Following training, Associates provide external customer service support by receiving and responding to program-related inquiries, assisting with pharmacy benefit investigations, and supporting patients and providers while handling Protected Health Information (PHI). Completion of AssistRx Academy positions Associates for ongoing development and advancement within Patient Solutions and other AssistRx career pathways, including senior customer service roles, quality, training, and leadership opportunities.
Employee Benefits Customer Service Representative Foundation Risk Partners CorpEmployee Benefits Customer Service RepresentativeOrlando, FL$22–$25 / hourJob Summary: The Employee Benefits Customer Service Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients'' administrators and employees. Essential Functions: Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications.
NewHealthcare Associate - Assistrx Academy (Customer Service Representative) AssistRxHealthcare Associate - Assistrx Academy (Customer Service Representative)Sand Lake, FLFollowing training, Associates provide external customer service support by receiving and responding to program-related inquiries, assisting with pharmacy benefit investigations, and supporting patients and providers while handling Protected Health Information (PHI). Completion of AssistRx Academy positions Associates for ongoing development and advancement within Patient Solutions and other AssistRx career pathways, including senior customer service roles, quality, training, and leadership opportunities.
Customer Service Representative- Part-Time RB Global IncCustomer Service Representative- Part-TimeOrlando, FLRB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
Guest Services Representative - Jewett Orthopedic Institute Hospital Orlando Health Ventures l LLCGuest Services Representative - Jewett Orthopedic Institute HospitalOrlando, FLPosition Summary One of the region's largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute's world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute's Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer.
Customer Service Representative - Specialty Pharmacy AssistRxCustomer Service Representative - Specialty PharmacySand Lake, FLRemote$18–$21 / hourRecord activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills.
Concierge Customer Service Representative II MedWatchConcierge Customer Service Representative IILake Mary, FL$19–$20 / hourConcierge/Customer Service Representative Floater needs to be versatile and equipped with a strong skill set to handle the complexity of the job and the ability to assist callers in both the Concierge and Intake departments. · Handle all incoming MedWatch precertification calls (i.e., start cases, do call logs, forward calls, provide case status, provide claims phone #’s, etc.).
NewMedical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeOrlando, FLWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Remote Email/Chat/Text Customer Service Representative North American Learning InstituteRemote Email/Chat/Text Customer Service RepresentativeOrlando, FLRemote$41,600–$52,000 / yearWE'RE SEEKING TALENTED AND MOTIVATED INDIVIDUALS TO HELP US MEET THE INCREASING NEEDS OF THE STUDENTS AND REFERRAL PARTNERS WE SERVE.As a work from home Customer Service Representative at NALI, you’ll be NALI's front-line team member that’s focused on helping guide our students toward success with direct interaction via text, email, and (sometimes by phone). North American Learning Institute (NALI) is an eLearning organization that has developed and supports a homegrown state-of-the-art learning management system that provides easy access to curricula written by experienced instructors.
Employee Benefits Customer Service Representative Corporate SynergiesEmployee Benefits Customer Service RepresentativeOrlando, New Jersey$22–$25 / hourJob Summary: The Employee Benefits Customer Service Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. Essential Functions: Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications.
Customer Service Representative Quipt Home Medical CorpCustomer Service RepresentativeOrlando, FLProficient general office skills (typing, computer, fax, filing, multiple phone line) • Neat personal appearance with pleasing manner and interpersonal skills • Strong communication skills with capacity to make independent decisions • Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred. Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary: As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services.
Field Service Representative- Florida STRUCTION SOLUTIONSField Service Representative- FloridaOrlando, FL$18–$19 / hourThe Field Service Representative provides complex non-medical case management and extended support to WIIs and family members, with primary focus on TDRL/PDRL and unresolved cases requiring face-to-face coordination. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
Guest Services Representative Lake MaryGuest Services RepresentativeLake Mary, FloridaPromptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Customer Service Representative Quipt Home MedicalCustomer Service RepresentativeOrlando, FLAs a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred.
Supervisor, Patient Solutions - Specialty Pharmacy AssistRxSupervisor, Patient Solutions - Specialty PharmacyMaitland, FL$59,000–$66,000Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides communication and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions.
Patient Access Specialist - Deltona Admitting Halifax HealthPatient Access Specialist - Deltona AdmittingDeltona, FLTwo years of related work experience preferred, preferably in healthcare or customer service environment utilizing the following skills: Effectively communicating with individuals from varying socio-economic backgrounds and obtaining pertinent information. Collaborates with patients, other patient access staff, the clinical departments, and referring physician offices to ensure that all necessary information is obtained from patients before their scheduled services.
NewNational Patient Financial Counselor New SeasonNational Patient Financial CounselorMAITLAND, FLFull timeThis includes determining potential eligibility, supporting patients through the application process, guiding them in selecting a Marketplace Plan or Medicaid Managed Care Organization (MCO) without directing them toward a specific plan, and assisting with renewals/revalidations to help maintain continuous coverage. The National Patient Financial Counselor also handles key patient financial responsibilities, including reconciling balance journals, processing verified patient reimbursement requests, and responding to patient and facility inquiries regarding balances.
Patient Engagement Specialist (Must Reside Near Orlando, FL) Cardiovascular Associates of AmericaPatient Engagement Specialist (Must Reside Near Orlando, FL)Orlando, FLRemoteFull timeHeadquartered in Orlando area, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.
Patient Registration Rep Central Florida Health Care, Inc.Patient Registration RepFLComplete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report). RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
Patient Care Technician - PCT Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCTOrlando, FLEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Sales Representative - BioPharma Pharmagen IncSales Representative - BioPharmaLake Mary, FL$87,256–$120,514 / yearPharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services. In this Pharmaceutical Sales Rep role, you will work independently to strategically pursue opportunities, represent and sell our cutting-edge services, provide excellent customer service, and close deals in an untapped market.
NewPatient Care Technician Central Florida Kidney Centers, IncPatient Care TechnicianOrlando, FLAfter completing satisfactory training, may be periodically assigned the responsibility of closing the unit, which includes shut down of the water system and Ozone if applicable, final review of dialysis machine shut down for the day, remaining on duty until the last patient has left CFKC property, and securing the building. About CFKC: Since opening its doors in Orlando in 1972 as one of the first three dialysis units in the state of Florida, Central Florida Kidney Centers (CFKC) has become Central Florida's local not-for-profit dialysis healthcare option.
Registered Nurse Days - In Patient Unit - Sign on Bonus Chapters Health System IncRegistered Nurse Days - In Patient Unit - Sign on BonusOrlando, FL$29.74–$46.46 / hourAbility to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area. Minimum one (1) year in-patient nursing or hospice experience preferred for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate preferred.
Customer Care Representative I Elevance HealthCustomer Care Representative ILake Mary, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Call Center Representative Mindful Behavioral HealthcareCall Center RepresentativeKissimmee, FLFull timeCheck voicemail messages submitted by the answering service company system and respond or redirect callers accordinglyCheck the phone lines in the receptionist desk and the scheduling coordinator's desk for any messages that have been received and that they are appropriately taking care of patient requests. The ideal candidate will handle inbound and outbound calls, provide excellent customer service, and assist with inquiries and issue resolution.
Inside Sales Representative Medtec LLC DBA CIVCO RadiotherapyInside Sales RepresentativeSanford, FLFull timeResponds to customer inquiries, enters orders, schedules shipments, resolves and documents complaints, provides information to customers, partners with field Territory Sales Managers, and engages in upselling and cross selling when appropriate to the clinician’s patient needs. The Inside Sales, Multiple Med Device Lines works closely with the field sales team for the overall execution of workload and toward the goals of the Sales department.
NewPatient Care Technician- Per Diem- (CHT or CCHT Required) CENTRAL FLORIDA KIDNEY CENTERS, INC.Patient Care Technician- Per Diem- (CHT or CCHT Required)Orlando, FLAfter completing satisfactory training, may be periodically assigned the responsibility of closing the unit, which includes shut down of the water system and Ozone if applicable, final review of dialysis machine shut down for the day, remaining on duty until the last patient has left CFKC property, and securing the building. About CFKC: Since opening its doors in Orlando in 1972 as one of the first three dialysis units in the state of Florida, Central Florida Kidney Centers (CFKC) has become Central Florida's local not-for-profit dialysis healthcare option.
Utilization Management Representative I Elevance HealthUtilization Management Representative ILake Mary, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Representative New SeasonCustomer Care RepresentativeMaitland, FLFor over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD.
Front Desk Representative South Lake GastroenterologyFront Desk RepresentativeClermont, Florida$14–$17 / hourCompensation: $14.00 - $17.00 per hour At South Lake Gastroenterology, our priority is to deliver quality care to informed patients in a comfortable and convenient setting. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
HIM Representative (Orlando, FL/ Hybrid) RSIHIM Representative (Orlando, FL/ Hybrid)Orlando, FloridaRemoteWork Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Your Role: Essential, Rewarding, Impactful As an HIM Representative, you will support the Enrollment teams by assisting with tasks related to managing health information.
Consumer Engagement Representative 1 Humana IncConsumer Engagement Representative 1Orlando, FL$40,000–$52,300 / yearThe Consumer Engagement Representative 1 plays a key role in Humana''s Rx Education/Enrollment team within CenterWell Pharmacy by helping members understand their pharmacy benefit options, supporting members in transitioning from retail to mail-order services when appropriate, and supporting strategic initiatives that elevate consumer experience and drive continuous improvement. Work at home requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Inside Sales Representative MedTec LLCInside Sales RepresentativeSanford, FLResponds to customer inquiries, enters orders, schedules shipments, resolves and documents complaints, provides information to customers, partners with field Territory Sales Managers, and engages in upselling and cross selling when appropriate to the clinician's patient needs. The Inside Sales, Multiple Med Device Lines works closely with the field sales team for the overall execution of workload and toward the goals of the Sales department.
Call Center Representative SP Plus CorporationCall Center RepresentativeOrlando, FLThe role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude.
Call Center Representative Metropolis TechnologiesCall Center RepresentativeORLANDO, FLThe role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude.
Customer Care Representative I Elevance Health IncCustomer Care Representative ILake Mary, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Trauma Associate Sales Representative (Orlando, FL) (Evergreen) Smith & Nephew PlcTrauma Associate Sales Representative (Orlando, FL) (Evergreen)Orlando, FLSelf-motivated salespeople who can assimilate and learn a high level of technical information as it relates to Trauma Orthopaedic surgery while supporting customers and delivering the best solutions for our patients! All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management.
Call Center Representative -Pharmacy Technician (Onsite) Walgreen CoCall Center Representative -Pharmacy Technician (Onsite)Orlando, FL$16.50–$22 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Business Development Representative - East Florida University Health Services IncBusiness Development Representative - East FloridaMaitland, FLDevelops an individual sales plan, using a product line approach, identifying, developing, and maintaining specific referral accounts each month (average 160 contacts each month) Qualifications Job Requirements: Education: Bachelors Degree in Marketing or related business field or equivalent work experience in related field. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Sales Representative - Medical Equipment Advanced Medical SupplySales Representative - Medical EquipmentOrlando, FLOur Medical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs.
NewAssociate Sales Representative - Tampa, Orlando, Miami, FL - Injury/Infection Prevention StrykerAssociate Sales Representative - Tampa, Orlando, Miami, FL - Injury/Infection PreventionOrlando, FloridaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. You are responsible for following extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advice on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors.