Patient Services Representative
Location: Winter Park, CO
Pay: $25-27/hour
Requirements: Must be vaccinated for COVID/Flu and pass a drug screen
The Denver Health Winter Park Medical Center is a unique medical facility located at the base of Winter Park Resort. They’re an emergency, urgent care, sports medicine and primary care facility serving resort guests and staff as well as the local community living in Grand County.
Essential Functions:
• Answers telephone inquiries; screens calls; routes calls and takes messages
• Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers.
• Works to properly identify patients to increase clean claims and minimize errors associated with misidentification.
• Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid.
• Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors.
• Verifies and updates patient demographics information and billing insurance information for new and existing patients.
• Calls insurance companies for treatment authorization and benefit information.
• Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification.
• Maintain quality assurance scores of 98% or higher in conjunction with department expectations.
Work Experience:
• 6+ months of patient services experience
Knowledge, Skills and Abilities:
• Effective communication
• Ability to prioritize workflow and determine priority
• Ability to multi-task and handle a high volume of tasks at one time
• Ability to enter data quickly and accurately
• Ability to work collaboratively with a team
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.