Patient Account Representative II, Patient Financial Services, Outpatient, Full-time Brooks RehabilitationPatient Account Representative II, Patient Financial Services, Outpatient, Full-timeJacksonville, FLFull timeThis role focuses on resolving aged accounts, researching payment discrepancies, managing payer denials, and ensuring timely reimbursement for services rendered. The Patient Account Representative II is responsible for advanced accounts receivable follow-up and resolution of complex insurance and patient billing issues.
Patient Account Representative II, Patient Financial Services, Inpatient, Full-time Brooks Rehabilitation HospitalPatient Account Representative II, Patient Financial Services, Inpatient, Full-timeJacksonville, FLThis position is also responsible for working and collecting discharged self-pay accounts, which includes but may not be limited to: • Assisting patients in the timely, efficient, accurate settlement of their accounts. This position is responsible for answering phones for the Inpatient Business Office and for assisting walk-in customers with billing questions.
Patient Account Representative I, Patient Financial Services, Full-time Brooks RehabilitationPatient Account Representative I, Patient Financial Services, Full-timeJacksonville, FLFull timeThis role supports the revenue cycle by reviewing accounts receivable, resolving billing issues, and communicating with payers and patients to facilitate payment and account resolution. The Patient Account Representative I is responsible for the timely and accurate follow-up of insurance and patient accounts to ensure appropriate reimbursement for services rendered.
Part Time Patient Customer Service Representative R1 RCM IncPart Time Patient Customer Service RepresentativeFL$15–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration - Part Time R1 RCM IncCustomer Service Representative - Patient Registration - Part TimeFL$15–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationSt. Augustine, FL$15–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Part Time As Needed - Patient Registration Customer Service Representative R1 RCM IncPart Time As Needed - Patient Registration Customer Service RepresentativeSt. Augustine, FL$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
NewPart Time As Needed - Patient Registration Customer Service Representative R1Part Time As Needed - Patient Registration Customer Service RepresentativeJacksonville, FL$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Services Representative Eye Health America LLCPatient Services RepresentativeJacksonville, FLLed by an experienced team of eye care industry leaders with more than 100 years of combined practice management experience, we partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact-guided by our purpose of making lives better with personalized eyecare.
NewPatient Service Representative ZOLL LifeVestPatient Service RepresentativeJacksonville, FLZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest.
Patient Access Representative | Patient Access | Full Time | Mon-Fri - 8A-5PM UF HealthPatient Access Representative | Patient Access | Full Time | Mon-Fri - 8A-5PMSt. Augustine, FloridaFull timeManages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Overview: As a 'first impression' to our customers, greet amd assist patients and provide excellent service in person and on the phone.
Patient Registration Representative - Onsite - Ascension St Vincent Clay County R1 RCM IncPatient Registration Representative - Onsite - Ascension St Vincent Clay CountyMiddleburg, FL$16–$21.10 / hourThe Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Fast-Paced, Never Boring: You'll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.
Patient Registration Representative - Onsite - Ascension St Vincent Riverside R1 RCM IncPatient Registration Representative - Onsite - Ascension St Vincent RiversideJacksonville, FL$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Representative Full-Time Diana Health IncPatient Representative Full-TimeJacksonville, FLp>Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing womens health practice. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers.
Patient Relations Representative University of Florida Health Science CenterPatient Relations RepresentativeJacksonville, FLParticipates in the hospital's provision of high-quality services which includes but is not limited to; coordinating services, providing crisis intervention and providing community resource information. Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics.
NewPatient Representative (Full-Time) Diana HealthPatient Representative (Full-Time)Jacksonville, FLWe partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice.
NewPatient Account Representative - Medical Billing [NFMS] North Florida SurgeonsPatient Account Representative - Medical Billing [NFMS]Jacksonville, FloridaWe have over 300 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Medical Billing/Patient Accounts Specialist to join our dynamic team. Overview: North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service.
Patient Access Representative | UF Health Corporation | Full-Time | Days University of Florida Health Science CenterPatient Access Representative | UF Health Corporation | Full-Time | DaysFLp>Manages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Supports the implementation of service improvements and compliance initiatives to enhance patient account management.
Emergency Room Patient Access Representative | UF Health Corporation | Full-Time | Nights University of Florida Health Science CenterEmergency Room Patient Access Representative | UF Health Corporation | Full-Time | NightsSt. Johns, FLManages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Supports the implementation of service improvements and compliance initiatives to enhance patient account management.
Emergency Room Patient Access Representative | UF Health Corporation | Full-Time | Days University of Florida Health Science CenterEmergency Room Patient Access Representative | UF Health Corporation | Full-Time | DaysFLp>Manages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Supports the implementation of service improvements and compliance initiatives to enhance patient account management.
Patient Representative PRN HCA Healthcare IncPatient Representative PRNJacksonville, FLEnsures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Verifies insurance timely and accurately Ensures the occupational client's preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information Completes Daily Balance Checklist after each shift. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital.
Patient Representative HCA Healthcare IncPatient RepresentativeJacksonville, FLIncludes all forms of payment are accounted for and documented What Qualifications you will need: 1 year of clinical experience in a patient care setting is preferred Willingness to travel to other clinics in the area for scheduling purposes Obtain BLS certification within 30 days of start required Strong customer service skills Ability to work with multiple computer programs Benefits AVECINA - Tinseltown, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Ensures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Verifies insurance timely and accurately Ensures the occupational clients preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information Completes Daily Balance Checklist after each shift.
Emergency Room Patient Access Representative | UF Health Corporation | PRN | Nights UF HealthEmergency Room Patient Access Representative | UF Health Corporation | PRN | NightsSt. Johns, FloridaPer diemManages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Overview: As a 'first impression' to our customers, greet amd assist patients and provide excellent service in person and on the phone.
Emergency Room Patient Access Representative | UF Health Corporation | Full-Time | Days UF HealthEmergency Room Patient Access Representative | UF Health Corporation | Full-Time | DaysSt. Johns, FloridaFull timeManages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Overview: As a 'first impression' to our customers, greet amd assist patients and provide excellent service in person and on the phone.
Emergency Room Patient Access Representative | UF Health Corporation | Full-Time | Nights UF HealthEmergency Room Patient Access Representative | UF Health Corporation | Full-Time | NightsSt. Johns, FloridaFull timeManages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Overview: As a 'first impression' to our customers, greet amd assist patients and provide excellent service in person and on the phone.
NewCustomer Service Representative [CBO] North Florida SurgeonsCustomer Service Representative [CBO]Jacksonville, FloridaKey Responsibilities:Receive all incoming billing calls with courteous, accurate, timely service for resolving patient issues, and making arrangements to collect and receive payments on patient accounts after their services. We have over 300 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Customer Service Representative to support our revenue cycle department.
NewCustomer Service Representative GWC WarrantyCustomer Service RepresentativePonte Vedra, FLOur teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Hospital & Patient Services Manager Fresenius Medical Care AG & Co KGaAHospital & Patient Services ManagerJacksonville, FLFacilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market. PURPOSE AND SCOPE: Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography.
NewCustomer Service Representative APCO HoldingsCustomer Service RepresentativePonte Vedra, FLOur teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeJACKSONVILLE, FLWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Customer Service Representative VCA IncCustomer Service RepresentativeOrange Park, FL$15–$18 / hourAs the face of VCA, our CSRs play a vital role in setting the tone for each client visit-building trust, creating a welcoming environment, and ensuring a smooth and positive experience for both pets and their people. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Customer Service Representative Gwc Warranty CorporationCustomer Service RepresentativePonte Vedra, FLOur teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
NewBilingual Customer Service Representative Ventra HealthBilingual Customer Service RepresentativeJacksonville, FloridaThe Bilingual Customer Service Representative role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. Strong mathematical skills in addition, subtraction, multiplication and division of whole numbers and fractions; computing percentages; and working with decimals.
NewCustomer Service Representative RB Global IncCustomer Service RepresentativeJacksonville, FLIAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Ancillary Services Representative Jax Spine & Pain CentersAncillary Services RepresentativeSt. Augustine, FloridaThis position serves as a vital member of the care team by assisting with patient flow, rooming patients, obtaining basic vital signs, collecting specimens, coordinating DME services, and maintaining accurate documentation within the Electronic Medical Record (EMR). The Ancillary Services Coordinator must be detail-oriented, compassionate, and able to multitask in a fast-paced healthcare environment while maintaining continuity of care through effective communication and collaboration with providers, clinical staff, and administrative departments.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)Jacksonville, FLRemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
Veterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeJacksonville, FLVet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive''s extensive resources while maintaining their unique identities.
CSR Team Lead | Kernan Square | Days | Full Time University of Florida Health Science CenterCSR Team Lead | Kernan Square | Days | Full TimeJacksonville, FLImplements office procedures and coordinates appropriate front office support in conjunction with the planned activities of the ambulatory setting including, but not limited to: schedule maintenance, registration of patients, medical record maintenance/review, referral system, managed care programs, fee collection and appointment/discharge process. With guidance from immediate manager, assists with personnel and payroll functions for assigned personnel including, but not limited to participating in the hiring process, training process and continuous coaching and feedback for the staff in relation to their performance.
Customer Service Representative - DISPATCH FULL-TIME JC HOME MEDICALCustomer Service Representative - DISPATCH FULL-TIMEJACKSONVILLE, FLAre you a quick learner who is highly motivated, goal-oriented and enjoys working in a fast-paced environment, and in delighting customers by providing prompt, quality service? Are you an enthusiastic, collaborative extrovert with exceptional communication skills, who can make an extraordinary first impression and build strong relationships with our referral sources and patients?
Customer Service Representative * JACKSONVILLE JC HOME MEDICALCustomer Service Representative * JACKSONVILLEJACKSONVILLE, FLAre you a quick learner who is highly motivated, goal-oriented and enjoys working in a fast-paced environment, and in delighting customers by providing prompt, quality service? Are you an enthusiastic, collaborative extrovert with exceptional communication skills, who can make an extraordinary first impression and build strong relationships with our referral sources and patients?
Customer Service Representative (Florida) Northwell Health IncCustomer Service Representative (Florida)Jacksonville, FLWhen determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). 2.Respond to inbound and outbound patient calls related to scheduling, messages to physician (test results, clinical advice, medication request, ect.), and other patient requests.
Bilingual Spanish Customer Service Representative (Florida) Northwell Health IncBilingual Spanish Customer Service Representative (Florida)Jacksonville, FL2.Respond to inbound and outbound patient calls related to scheduling, messages to physician (test results, clinical advice, medication request, ect.), and other patient requests. 4.Escalates questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
Client Service Representative VCA IncClient Service RepresentativeJacksonville, FLDeliver exceptional customer service by warmly greeting clients, answering multi-line phones, and escorting clients and their pets to exam rooms • Schedule, confirm, and manage appointments efficiently to support patient flow • Place outbound calls for appointment reminders, follow-ups, and outreach to prospective clients • Present, explain, and collect fees, including processing payments accurately and professionally • Recommend, select, and process products and services, including prescription requests, in accordance with hospital protocols • Answer client questions regarding products and services and provide education on general animal husbandry and non-medical pet care (e.g., heartworm prevention, flea and tick control, basic house training) • Maintain accurate and organized medical records, charts, reports, and correspondence • Communicate clearly and effectively with veterinarians and support staff to ensure continuity of care and excellent service. Minimum of one year of customer service experience High School Diploma/GED or equivalent Strong verbal and written communication skills with an emphasis on active listening Compassion for pets and people, with the ability to remain calm, empathetic, and professional Sound judgment and decision-making skills in a fast-paced environment Ability to learn and apply new information to daily workflows and problem-solving Proficiency in Microsoft Office; experience with veterinary practice management software is a plus Availability to work non-traditional hours, including evenings, weekends, and holidays Ability to lift up to 40 lbs.
Clinical Assistant/ CSR UF HealthClinical Assistant/ CSRJacksonville, FloridaFull timeA multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. • Observe and report patients’ signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care.
Representative Client Service II/ Medical Assistant | Pulmonary | Day Shift | Full-time UF HealthRepresentative Client Service II/ Medical Assistant | Pulmonary | Day Shift | Full-timeJacksonville, FloridaFull timeThe successful candidate will demonstrate excellent communication skills, strong attention to detail, and a commitment to delivering outstanding patient care and customer service while performing both administrative and clinical duties. Employees hired on or after August 1, 2021, must obtain Medical Assistant certification within six (6) months of hire or transfer into the position.
Clinical Assistant/ CSR | Cardio Northside Mob | Day | Full Time University of Florida Health Science CenterClinical Assistant/ CSR | Cardio Northside Mob | Day | Full TimeJacksonville, FLA multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Observe and report patients' signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care.
Veterinary Client Service Representative - Billing Specialist Capital Veterinary Specialists, JaxVeterinary Client Service Representative - Billing SpecialistJacksonville, FLFull timeReview and reconcile invoices from outside service providers (e.g., laboratories, imaging services, or specialty vendors) to ensure services billed to the hospital are . • Experience in veterinary customer service, veterinary receptionist, hospital operations, billing, charge auditing, or revenue cycle processes strongly preferred.
NewClient Services Representative NVAClient Services RepresentativeSt Augustine, FLFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them..
NewCertified Medical Assistant / CSR | St. Mary's Family | Days | Full Time UF HealthCertified Medical Assistant / CSR | St. Mary's Family | Days | Full TimeJacksonville, FloridaFull timeA multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
Certified Medical Assistant / CSR | Durbin Neuroscience | Days | Full Time UF HealthCertified Medical Assistant / CSR | Durbin Neuroscience | Days | Full TimeJacksonville, FloridaFull timeA multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.