Patient Access Representative Senior Mass General BrighamPatient Access Representative SeniorBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree?
Admin Patient Experience Representative- Plastic Surgery Boston Children's HospitalAdmin Patient Experience Representative- Plastic SurgeryBoston, MA$19.06–$27.64 / hourThe Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Sr Patient Experience Representative- Neurology Boston Children's HospitalSr Patient Experience Representative- NeurologyBoston, MA$19.83–$29.49 / hourThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage calls, support emergency communication, and assist with training initiatives.
NewAdmin Patient Experience Representative I- Plastic and Oral Surgery Boston Children's HospitalAdmin Patient Experience Representative I- Plastic and Oral SurgeryBoston, MA$19.83–$29.49 / hourThe Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Satellite Patient Representative I South Shore Health Systems IncSatellite Patient Representative IWeymouth, MA$17.17–$23.11 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Care Representative Shields Imaging Management at Emerson HospitalPatient Care RepresentativeWestford, MassachusettsThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
NewPatient Representative I Dana-Farber Cancer Institute IncPatient Representative IBOSTON, MA$41,200–$46,500 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs.
Patient Experience Representative: 12:30-9pm M-F Boston Children's HospitalPatient Experience Representative: 12:30-9pm M-FBoston, MA$19.06–$27.64 / hourYou will provide support to the administrative operations of the Med surge ICU and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative- weekends: 9am-7:30 Boston Children's HospitalPatient Experience Representative- weekends: 9am-7:30Boston, MA$19.06–$27.64 / hourAs a Patient Experience representative, you will work to provide part time support to the Oncology unit and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative (24 hours) Boston Children's HospitalPatient Experience Representative (24 hours)Boston, MA$19.83–$29.49 / hourWith patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. You will work to ensure the best possible patient experience by effectively coordinating services to patients and families.
Patient Experience Representative I- The Micheli Center Boston Children's HospitalPatient Experience Representative I- The Micheli CenterNorwood, MA$19.83–$29.49 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative (3:00pm-11:30pm) Boston Children's HospitalPatient Experience Representative (3:00pm-11:30pm)Boston, MA$19.83–$29.49 / hourPosition summary: You will provide support to the administrative operations of the emergency Department and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative I- Vascular Anomalies Center Boston Children's HospitalPatient Experience Representative I- Vascular Anomalies CenterBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative I- Cardiology Clinic Boston Children's HospitalPatient Experience Representative I- Cardiology ClinicBoston, MA$19.83–$29.49 / hourWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
NewPatient Experience Representative-e/o weekend: 3-11:30 Boston Children's HospitalPatient Experience Representative-e/o weekend: 3-11:30Boston, MAWith patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team.
NewPatient Experience Representative I - Ambulatory Boston Children's HospitalPatient Experience Representative I - AmbulatoryBoston, MA$19.83–$29.49 / hourPosition Summary: As a Patient Experience Representative, you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
NewPatient Experience Representative I - Ambulatory (Part-Time) Boston Children's HospitalPatient Experience Representative I - Ambulatory (Part-Time)Boston, MA$19.06–$27.64 / hourPosition Summary: As a Patient Experience Representative, you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Financial Aid Representative Brigham and Women's HospitalPatient Financial Aid RepresentativeBoston, MA$19.81–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Essential Functions: Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses.
Admin Patient Experience Representative- Cardiology Boston Children's HospitalAdmin Patient Experience Representative- CardiologyBoston, MA$19.83–$29.49 / hourThe Department of Cardiology at Boston Children's Hospital is committed to providing state-of-the-art care to patients and their families with congenital and acquired pediatric heart disease. Typical Responsibilities: Provide comprehensive administrative and operational support to cardiologists and program activities, independently managing scheduling, intake, call triage, and care coordination tasks.
Patient Access Representative - $23/hr AG Globe ServicesPatient Access Representative - $23/hrBoston, MassachusettsExperience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. We work with Clinical and Non-Clinical professionals to be deployed at Long- Term Healthcare facilities, Hospitals, Medical Centers and Behavioral Health Facilities.
Patient Access Representative II - Per Diem Monday - Friday (Days) Boston Medical CenterPatient Access Representative II - Per Diem Monday - Friday (Days)Brighton, MA$17.79–$25 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Performs a wide variety of patient-facing duties to ensure excellent patient experience including but not limited to: appointment scheduling, registration, co-pay collection, visit management, collection of compliance and regulatory documents (written consent, ABN, etc.). Collaborates with Contact Center Team to manage patient calls including: routing calls to the appropriate resource, making follow up outgoing calls to patients and responding to patient inquiries.
Patient Experience Representative (Float Pool) Waltham, MA Boston Children's HospitalPatient Experience Representative (Float Pool) Waltham, MABoston, MAAfter successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).
Patient Access Representative Greater Boston UrologyPatient Access RepresentativeFramingham, MassachusettsThrough Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Patient Experience Representative - Adolescent Medicine Boston Children's HospitalPatient Experience Representative - Adolescent MedicineBoston, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
NewPatient Access Representative 32 HR 3:00pm-11:30pm Lahey Hospital and Medical CenterPatient Access Representative 32 HR 3:00pm-11:30pmBeverly, MA$20.50–$27.59 / hourScheduling: Initiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues and MyChart. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.
Patient Access Representative Harbor Health Services IncPatient Access RepresentativePlymouth, MAThe Patient Access Representative verifies insurance eligibility and benefits prior to service, ensures accurate demographic and insurance data entry, collects co-pays, educates patients on payment options, and supports front desk operations such as appointment scheduling, check-in and check-out. Reviews patient encounters post-visit to ensure adherence to protocols and workflows to ensure all patients were properly processed, insurance and PCP assignments are accurate, follow up appointments are scheduled or documented, etc.
Patient Access Representative NeighborHealth CorporationPatient Access RepresentativeEast Boston, MAFull timeWhether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Patient Access Representative 10am-630pm M-F; Watertown Lahey Hospital and Medical CenterPatient Access Representative 10am-630pm M-F; WatertownWatertown, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative; 32 hrs 7:30a-4p. Rotating schedule Lahey Hospital and Medical CenterPatient Access Representative; 32 hrs 7:30a-4p. Rotating scheduleWilmington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative Lahey Hospital and Medical CenterPatient Access RepresentativeBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p Lahey Hospital and Medical CenterPatient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5pBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pm Lahey Hospital and Medical CenterPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pmPeabody, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Experience Representative - Pulmonary Boston Children's HospitalPatient Experience Representative - PulmonaryBoston, MA$19.06–$27.64 / hourPosition Summary: Our pulmonary team consists of a broad range of clinicians who are trained in treating children with pulmonary disorders, including pediatric pulmonologists, pulmonary nurses, nurse practitioners, fellows, respiratory and physical therapists, nutritionists, and social workers. As a Patient Experience Representative you will work to provide support to the administrative operations and ensure the best possible patient experience by effectively coordinating services to patients and families.
Patient Access Representative Boston Medical CenterPatient Access RepresentativeBoston, MA$20.23–$24.65 / hourRequires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
NewPatient Access Representative II - Per Diem Monday - Friday (Days) St. Elizabeths Medical CenterPatient Access Representative II - Per Diem Monday - Friday (Days)Brighton, MA$17.79–$25 / hourPerforms a wide variety of patient-facing duties to ensure excellent patient experience including but not limited to: appointment scheduling, registration, co-pay collection, visit management, collection of compliance and regulatory documents (written consent, ABN, etc.). Collaborates with Contact Center Team to manage patient calls including: routing calls to the appropriate resource, making follow up outgoing calls to patients and responding to patient inquiries.
NewPatient Representative Ivy RehabPatient RepresentativeRandolph, MAResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Access Representative Quincy Physician Administrative ServicesPatient Access RepresentativeQuincy, MaineWith a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Whether assisting patients at check-in, scheduling appointments, verifying insurance, or answering questions, you will play an important role in supporting both patients and care teams.
Patient Accounts Representative Boston Children's HospitalPatient Accounts RepresentativeBoston, MAThis role is responsible for managing patient accounts, verifying insurance information, submitting accurate claims, resolving billing issues, and ensuring timely communication with patients, families, payers, and internal departments. The Patient Accounts Representative works closely with physician offices, service sites, and ancillary departments to support accurate billing and account resolution.
Patient Access Representative 40 Hrs, Scheduling; 8:30am-7pm M-TH Lahey Hospital and Medical CenterPatient Access Representative 40 Hrs, Scheduling; 8:30am-7pm M-THBurlington, MA$20.50–$27.59 / hourInstructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter. Pre-Registration: Efficiently registers patients, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.
Patient Family Relations Representative Brigham and Women's HospitalPatient Family Relations RepresentativeBoston, MA$20.84–$29.79 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Bachelor's Degree Healthcare Administration required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required.
Patient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pm Beth Israel Lahey HealthPatient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pmPeabody, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative-Radiology & Interventional Rad Lahey Hospital and Medical CenterPatient Access Representative-Radiology & Interventional RadPlymouth, MA$18.81–$33 / hourHandles patient questions and requests accurately and efficiently, ideally with first call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.
NewPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pm Beth Israel Lahey HealthPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pmPeabody, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Satellite Patient Representative I South Shore HealthSatellite Patient Representative IWeymouth, MAThe Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller’s experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Representative/Coordinator IvyrehabPatient Representative/CoordinatorNashua, New HampshireResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
NewPatient Care Representative Shields-Tufts Medical Center Imaging ManagementPatient Care RepresentativeBoston, MassachusettsThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
NewPatient Access Representative 32 HR 3:00pm-11:30pm Beth Israel Lahey HealthPatient Access Representative 32 HR 3:00pm-11:30pmBoston, MA$20.50–$27.59 / hourInitiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues and MyChart. 4. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.
Patient Access Representative II Tenet Healthcare CorpPatient Access Representative IIFramingham, MA$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
NewPatient Access Representative II Conifer Revenue Cycle SolutionsPatient Access Representative IIManchester, NHSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.