NewRevenue Cycle Representative/Medical Receptionist Aspire Dermatology LLCRevenue Cycle Representative/Medical ReceptionistNarragansett, RI$20–$23 / hourThe following is a non-exhaustive list of the physical demands of this position: The employee must be able to sit; stand (including prolonged standing); use hands to handle and feel; reach with hands and arms; walk (including prolonged walking); climb stairs and stepstools; balance; push and pull heavy objects such as wheel chairs; stoop; kneel; crouch; squat; crawl; twist; pinch; write; type; grip; speak; hear; and smell. Strong computer skills; Must be able work with various computer programs effectively and efficiently, including but not limited to, Windows 10, Microsoft Office Excel, Word and Outlook, and Google Chrome/Firefox.
NewPatient Registration Representative Signature HealthcarePatient Registration RepresentativeBrockton, MAStrong verbal and written communication skills Preferred Software/Hardware: Meditech, Optum, AHIQA, Microsoft Office products Working at Signature Healthcare For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to: Medical, Dental, and Vision Life and Disability Retirement Savings Plan Employee Assistance Program (EAP) Voluntary Benefits (Accident, Home Auto, Pet, etc.) Tuition Reimbursement PTO and Paid Holidays Apply today with Signature Healthcare and help us become better and stronger than ever.
Patient Service Representative TEMP 32D Care New England Health SystemPatient Service Representative TEMP 32DProvidence, Rhode IslandAbout Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Patient Representative IvyrehabPatient RepresentativeCoventry, Rhode IslandResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
NewPatient Service Representative - 30 hours Thundermist Health CenterPatient Service Representative - 30 hoursWest Warwick, RIAt Thundermist Health Center, you'll be the friendly face and voice of our Dental department - greeting patients, scheduling appointments, verifying insurance, collecting payments, and making sure every visit starts and ends smoothly. You'll handle registration, answer incoming calls, and keep accurate records so our clinical team can focus on delivering great care.
NewPatient Service Representative - 30 Hours Thundermist Health CenterPatient Service Representative - 30 HoursWest Warwick, RIAt Thundermist Health Center, you'll be the friendly face and voice of our Dental department - greeting patients, scheduling appointments, verifying insurance, collecting payments, and making sure every visit starts and ends smoothly. Patient Service Representative - DentalAbout the RoleAre you a Patient Service Representative who loves creating a welcoming first impression and keeping things running behind the scenes?
Satellite Patient Representative I South Shore Health Systems IncSatellite Patient Representative IWeymouth, MA$17.17–$23.11 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Support Representative ONS MSO LLCPatient Support RepresentativeWarwick, RIEach Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Patient Representative Dana-Farber Cancer Institute IncPatient RepresentativeAttleboro, MA$45,000–$50,100 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
Patient Service Representative BLACKSTONE VALLEY COMMUNITY HEALTH CARE INCPatient Service RepresentativeCentral Falls, RIThe PSR is responsible for effective management of the flow of in-bound calls; greeting and/or screening individuals; preparation and accurate registration of relevant patient appointments; assisting with population health outreach; accurate and efficient appointment scheduling, insurance plan verification; collection of payments; management of forms, insurance cards and patient photos and/or photo identification. In doing so, the PSR proactively and appropriately addresses issues in advance or acts timely to thwart potential workflow, patient satisfaction or safety related issues.
Patient Service Representative Thundermist Health CenterPatient Service RepresentativeWest Warwick, RIHealth, Dental, and Vision InsuranceLife Insurance ($75,000) and Long-Term Disability - at no costFlexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)Retirement Plan with 1:1 employer match up to 4%Critical Illness, Accident Insurance, and Hospital IndemnityWellness Reimbursement up to $200/yearPTO starting at 22 days, increasing with tenure, plus 6 paid holidays. You'll schedule appointments, register patients, answer phones, collect payments, and make sure every visitor feels welcomed and supported from the moment they walk in.
Patient Service Representative - Dental - Woonsocket Or West Warwick Thundermist Health CenterPatient Service Representative - Dental - Woonsocket Or West WarwickWest Warwick, RIGeneral Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Patient Service Representative Dental Thundermist Health CenterPatient Service Representative DentalSouth Kingstown, RIGeneral Responsibilities: The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Medical Patient Service Representative - Per Diem South County Thundermist Health CenterMedical Patient Service Representative - Per Diem South CountyWakefield, RIYou'll schedule appointments, register patients, answer phones, collect payments, and make sure every visitor feels welcomed and supported from the moment they walk in. Patient Service RepresentativeAbout the RoleAre you someone who thrives at the front lines of patient care - greeting people, solving problems, and keeping everything running smoothly?
Per Diem Medical Patient Service Representative Thundermist Health CenterPer Diem Medical Patient Service RepresentativeRhode Island, RIYou'll schedule appointments, register patients, answer phones, collect payments, and make sure every visitor feels welcomed and supported from the moment they walk in. Experience with payment or billing collections and ambulatory care medical office settings is preferred - but if you don't check every box, we still encourage you to apply.
Patient Service Representative - Dental - Woonsocket or West Warwick Thundermist Health CenterPatient Service Representative - Dental - Woonsocket or West WarwickWest Warwick, RISignificant Job Functions Prepares patient records for dental visits Verifies dental insurance and patient copays due at the dental visit Responsible for complete and accurate data entry of all information, which includes patient registration, encounter billing information, and changes in insurance information Correctly identifies appropriateness of appointment scheduling Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages Collects payments, obtains referrals to specialist, and schedules upcoming appointments when necessary Provides reports of daily productivity and daily collection to the Practice Manager. General Responsibilities The Dental Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, and documenting appropriately.
Patient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Satellite Patient Representative I South Shore HealthSatellite Patient Representative IWeymouth, MA$17.30–$24.75 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Representative IVYREHAB Network IncPatient RepresentativeCoventry, RIResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
MG Patient Access Representative Brown University HealthMG Patient Access RepresentativeMA$18.13–$29.90 / hourPRINCIPAL DUTIES AND RESPONSIBILITIES: Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Must be flexible, customer / patient focused, possess a positive attitude, strong learning aptitude and the ability to work well both independently and on a team in a fast-paced environment.
Patient Access Representative (Mondays 8am -4:30pm) Lahey Hospital and Medical CenterPatient Access Representative (Mondays 8am -4:30pm)Milton, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Service Representative I - Full-Time, Day Shift Lowell General HospitalPatient Service Representative I - Full-Time, Day ShiftMA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Access Representative Brown University HealthPatient Access RepresentativeNewport, RI$18.13–$29.90 / hourCommunicates with Financial Counselor/Pre-Registration Office to obtain authorizations not obtained at, or prior to, time of service Asks patient for Advance Directive and includes with admission paperwork to go to nursing unit, provides patients with information on Advance Directives if one is not prepared. SUMMARY: Under the general supervision of the Supervisor, and according to established policies and procedures, interviews and registers all patients (Inpatient and Observation, Emergency, and Outpatients) to obtain demographic, third party insurance and related financial information, and enters to on-line computer system.
Patient Service Representative Gastroenterology Brown University HealthPatient Service Representative GastroenterologyEast Providence, RI$18.13–$29.90 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.
Patient Care Representative/Technologist Aide Milford Regional Medical CenterPatient Care Representative/Technologist AideMilford, Massachusetts$17–$29 / hourThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Patient Care Representative Milford Regional Medical CenterPatient Care RepresentativeMilford, Massachusetts$17–$29 / hourThe incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
Patient Access Representative Quincy Physician Administrative ServicesPatient Access RepresentativeQuincy, MaineWith a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Whether assisting patients at check-in, scheduling appointments, verifying insurance, or answering questions, you will play an important role in supporting both patients and care teams.
Patient Care Representative Sentara HospitalsPatient Care RepresentativeWarwick, VirginiaPrimary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. SMG Internal Medicine Port Warwick is now hiring a full-time Patient Care Representative in Newport News, VA!
Patient Access Representative NPT Newport HospitalPatient Access RepresentativeRhode IslandCommunicates with Financial Counselor/Pre-Registration Office to obtain authorizations not obtained at, or prior to, time of service Asks patient for Advance Directive and includes with admission paperwork to go to nursing unit, provides patients with information on Advance Directives if one is not prepared. SUMMARY: Under the general supervision of the Supervisor, and according to established policies and procedures, interviews and registers all patients (Inpatient and Observation, Emergency, and Outpatients) to obtain demographic, third party insurance and related financial information, and enters to on-line computer system.
PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME University Health Services IncPATIENT ACCOUNTS REPRESENTATIVE - FULL TIMENORTH STONINGTON, CTOur clinic in Groton, CT, offers partial hospitalization and intensive outpatient treatment, and is conveniently located across the street from The Inn at Trails Corner, a new 180 bed dormitory-style sober community for adult men and women who attend our outpatient day treatment programs. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
NewPatient Access Intake Representative (Urgent Care) Southcoast Health System IncPatient Access Intake Representative (Urgent Care)Seekonk, MA$17.86–$28.76 / hourNestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Patient Accts Representative Southcoast Health System IncPatient Accts RepresentativeFairhaven, MA$17.22–$28.56 / hourNestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group.
Patient Access Representative Southcoast Health System IncPatient Access RepresentativeMiddletown, RI$17.86–$28.76 / hourNestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Patient and Visitor Information Representative Care New England Health SystemPatient and Visitor Information RepresentativeWarwick, Rhode IslandPart timeAbout Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. In addition, the Operations Specialist provides support to patients requiring transportation by coordinating Uber rides and assisting those who need wheelchair support.
Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Patient Service Representative - Concierge Medicine Brown University HealthPatient Service Representative - Concierge MedicineCranston, RI$18.13–$29.90 / hourPRINCIPAL DUTIES AND RESPONSIBILITIES: Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: The Patient Service Representative is the first point of contact for patients and plays a critical role in delivering seamless, high-touch experience in a concierge care model.
NewPatient Billing Representative Actalent IncPatient Billing RepresentativeWestwood, MA$25–$27 / hourUnderstand hospital and professional billing practices, including reading and interpreting Explanation of Benefits (EOBs), billing commercial and government payers, resolving claim denials, and assisting with coordination of benefits (COB). If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Patient Services Representative PROVIDENCE COMMUNITY HEALTH CENTERS, INC., THEPatient Services RepresentativeProvidence, RICoordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties & Responsibilities: Greets, registers and enrolls all incoming and exiting patients, verifying required identity, insurance and financial information, and soliciting and entering all required information using an automated system.
Patient Service Representative - Concierge Medicine CMPI Coastal Medical PhysiciansPatient Service Representative - Concierge MedicineCranston, Rhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. The Patient Service Representative is the first point of contact for patients and plays a critical role in delivering seamless, high-touch experience in a concierge care model.
Dental Patient Services Representative Family Health Center of Worcester IncDental Patient Services RepresentativeWorcester, MADental Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. The Dental Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner.
Patient Experience Representative I- The Micheli Center Boston Children's HospitalPatient Experience Representative I- The Micheli CenterNorwood, MA$19.83–$29.49 / hourYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Access Representative - Medical Department Generations Family Health CenterPatient Access Representative - Medical DepartmentPutnam, CTGenerations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Why you'll love working here: At Generations, you'll be part of a mission‑driven, team‑based environment focused on delivering compassionate, community‑centered care-while enjoying a benefits package that truly supports you on and off the job: Medical and Vision insurance with no employee premium.
NewPatient Access Representative (Receptionist) - Behavioral Health Department GENERATIONS FAMILY HEALTH CENTER, INC.Patient Access Representative (Receptionist) - Behavioral Health Departmentputnam, CTGenerations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Why you'll love working here: At Generations, you'll be part of a mission driven, team based environment focused on delivering compassionate, community centered care while enjoying a benefits package that truly supports you on and off the job: Medical and Vision insurance with no employee premium.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeAbington, VAThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
NewPatient Services Representative, Call Center Primary Care Sturdy Memorial HospitalPatient Services Representative, Call Center Primary CareAttleboro, MA$19.85–$30.05 / hourThis role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Pharmacy Technician / Patient Service Representative BrightSpring Health ServicesPharmacy Technician / Patient Service RepresentativeProvidence, RI$28–$34 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
Patient Accounts Rep Brown University HealthPatient Accounts RepProvidence, RI$19.03–$31.39 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Interviews patients or patient representative in order to obtain complete and accurate personal and financial patient information; follow-up on missing data by interviewing patients, families or calling employers, nursing homes and other facilities. Initiate, review and follow-up on patient accounts to ensure proper data collection for billing, reviews any existing account balances for previous hospital services, requests cash deposit by approximating charges for scheduled services or co-payments or co-insurance if applicable.
NewPatient Service Rep Brown University HealthPatient Service RepProvidence, RI$18.13–$29.90 / hourEXPERIENCEtrong EPIC skills, including Cadence and Referrals preferredPrevious call center experience preferredKnowledge of third party payors and insurance preferredRequires exceptional critical thinking and analytical skillsAbility to work under minimal supervisionRequires strong communication, customer service, interpersonal skills and telephone etiquetteMust be able to take appropriate action in a stressful environmentTwo years' experience in an outpatient settingAble to react effectively and calmly in emergenciesMotivation and drive for continuous self-developmentCooperatively interacts with the health care team to support and contribute to the overall goals of the departmentAble to maintain patient/customer confidentialityComputer Software/Systems include but are not limited to:Microsoft Office Professional Suite (Outlook, Word, Excel, Access)Internet ExplorerEPICCiscoWORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Ability to sit for extended periods of time. Schedules patients/customers based on scheduling guidelines and medical appropriatenessReceives a high volume of inbound calls with varying degrees of questions or concernsResearches required information using accessible resourcesHandling and resolving patient/customer complaintsRouting inbound calls to appropriate resourcesObtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointmentManages communication and coordination between the patient/customer and the providers/clinicsManages and escalate priority issuesCommunicates perceived problem issues to the Practice Manager or Director of Cancer services.
Patient Service Rep TMH The Miriam HospitalPatient Service RepRhode IslandEXPERIENCEtrong EPIC skills, including Cadence and Referrals preferredPrevious call center experience preferredKnowledge of third party payors and insurance preferredRequires exceptional critical thinking and analytical skillsAbility to work under minimal supervisionRequires strong communication, customer service, interpersonal skills and telephone etiquetteMust be able to take appropriate action in a stressful environmentTwo years’ experience in an outpatient settingAble to react effectively and calmly in emergenciesMotivation and drive for continuous self-developmentCooperatively interacts with the health care team to support and contribute to the overall goals of the departmentAble to maintain patient/customer confidentialityComputer Software/Systems include but are not limited to:Microsoft Office Professional Suite (Outlook, Word, Excel, Access)Internet ExplorerEPICCiscoWORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Ability to sit for extended periods of time. Schedules patients/customers based on scheduling guidelines and medical appropriatenessReceives a high volume of inbound calls with varying degrees of questions or concernsResearches required information using accessible resourcesHandling and resolving patient/customer complaintsRouting inbound calls to appropriate resourcesObtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointmentManages communication and coordination between the patient/customer and the providers/clinicsManages and escalate priority issuesCommunicates perceived problem issues to the Practice Manager or Director of Cancer services.
Patient Registration Float Greater New Bedford Community Health Center, IncPatient Registration FloatNew Bedford, MANew Bedford Community Health values a diverse workplace and strongly encourages women, people of color, LGBTQIA+ individuals, and people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Are you interested in making a difference and being part of a dedicated, highly skilled professional team providing patient-centered care to a community with unique needs?.