p>Under close supervision, provides clerical and administrative support for clients in the Animal Center; greets clients and assists with check-in/check-out at the front desk and lobby including directing to complete appropriate forms; answers inquiries, evaluates calls and determines appropriate routing and response according to established policies and procedures; provides information regarding Animal Center resources, events and programs; performs data entry and updates records and animal profiles in the kennel management software system; accepts and processes payments and issues receipts; and performs related work as required. The selection process may consist of the following:
WRITTEN EXAMINATION: 100%: A job-related written examination which may be administered online may test a candidates knowledge of: various breeds and behavior of dogs, cats, and other domestic animals, animal behavior and symptoms of common diseases including rabies, applicable Federal, State and local laws, codes, regulations and ordinances regarding animal adoptions, foster, rescue, spay/neuter and vaccinations, effective customer service, records management and file maintenance, proper English usage, grammar, spelling and punctuation, basic arithmetic, safe work practices related to animal handling and care including the use of equipment.