The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Associate's degree, preferred • Licensure, Certification & Registration: N/A • Experience: 1-3 years related work experience • Experience with computer systems required, including web-based applications and Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.