li>Oversees key operational areas including payments (ACH, wires, debit), digital banking, account servicing, and exception processing to ensure smooth, reliable day-to-day execution in the EIM, Overdraft, Account Maintenance, Data, ACH, Wire Operations, Debit cards, and Online Banking products: Bill pay and RDC as well as Escheat and Levies. Leads the operational execution and day-to-day performance of the digital, payment and core platforms, enabling seamless system integration, reliable data flow, and consistent experiences across channels, in close partnership with the Digital Banking Officer on strategy and direction.