NewOperations Supervisor - Transportation (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Transportation (Supply Chain/Logistics)STOCKTON, CA$70,304–$83,600 / yearProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
NewSenior Operations Supervisor - Warehouse - Weekend/Days Penske Truck RentalSenior Operations Supervisor - Warehouse - Weekend/DaysMANTECA, CA$61,900–$83,400 / yearAssist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives.
Operations Supervisor - Warehouse (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Warehouse (Supply Chain/Logistics)MANTECA, CAProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
NewSupply Chain Operations Supervisor - 3rd Shift GXO LogisticsSupply Chain Operations Supervisor - 3rd ShiftLyoth, CA$70,304–$72,500Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
NewFleet Maintenance Supervisor MV TransportationFleet Maintenance SupervisorLivermore, CA$45.74This includes preventative maintenance and repair of a large fleet of buses and sedans, supervision of all maintenance staff during their assigned shift, assurance that all contractual requirements are achieved, supervision of the maintenance program and reports as well as tracking work orders and filling appropriately. Train and direct employees on shift in all phases of service and repair of vehicles including but not limited to, basic repairs, air conditioning, electrical, major component rebuild and/or vehicle cleaning operations.
NewPatient Access Supervisor UnitedHealth GroupPatient Access SupervisorStockton, CA$60,200–$107,400 / yearSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
NewDialysis Operations Director - San Antonio, TX (Relocation Assistance Available) University HealthDialysis Operations Director - San Antonio, TX (Relocation Assistance Available)STOCKTON, CAExperience : At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services.
Transportation Supervisor MedlineTransportation SupervisorTracy, CA$73,000–$110,000 / yearBasic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Supervisor - Radiology Technologist - $50-77 per hour Tenet North CalSupervisor - Radiology Technologist - $50-77 per hourManteca, CA$50–$77 / hourEnsures proper patient flow throughout the department in all modalities including routine x-rays, ultrasound, CT scan, MRI, ER department and OR. Hours: Position Summary: The PM Shift Supervisor is responsible for assisting with planning and organizing the daily functions of the Imaging Department.
NewMaterial Management Supervisor - 2nd Shift GXO LogisticsMaterial Management Supervisor - 2nd ShiftSan Jose, CA$70,304–$78,000Supervise the team and provide training and coaching to improve performanceMonitor work quality to consistently deliver exceptional customer serviceDemonstrate an understanding of the company quality policy. Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekendsIt’d be great if you also have: Bachelor's degree in Logistics or a related field.
NewSafety & Training Supervisor VivalonSafety & Training SupervisorCeres, CA$26–$34 / hourSafety & Training Supervisors play a key role in fostering a positive work environment by providing coaching, mentoring, and training that promote high levels of employee engagement, morale, and commitment to company values and excellent customer service. The Supervisor will also monitor and investigate operational and administrative issues, and when necessary, develop solutions in response to concerns identified by management, dispatch, contract clients, drivers, passengers, and the general public.
NewPrint Production Supervisor - Riot Color ARC Document SolutionsPrint Production Supervisor - Riot ColorSan Jose, CA$28–$35 / hourARC Document Solutions ( www.e-arc.com ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. This is a hands-on role and will require expert knowledge of large-format equipment including techniques for the pre-press, printing, cutting, finishing, stitching, and installation.
NewExecutive Director ~ Senior Living Community ~ West San Jose MorningStar Senior Management LLCExecutive Director ~ Senior Living Community ~ West San JoseSan Jose, CA$170,000–$190,000 / yearThis includes leading team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations. This includes the ability to hire, discipline, and terminate department team members, schedule and staff department teams, ascertain quality of performance, and lead inter-departmental relationships.
NewIR Electrician ABM IndustriesIR ElectricianSanta Clara, CA$45The IR Electrician / Thermography Technician position offers opportunities for advancement into Electrical Power Services field operations, including Senior Technician, Electrical Field Service Technician, NETA Technician, Lead Technician, Project Manager, and other technical leadership roles based on performance, certifications, and business needs. This position is responsible for performing infrared inspections of electrical systems, identifying thermal anomalies, documenting findings, and supporting the planning and execution of corrective electrical repairs.
NewField Engineer ABM IndustriesField EngineerPleasanton, CA$60–$80Minimum 5–8 years of experience in electrical testing, commissioning, field service, industrial maintenance, utility operations, power generation, data center operations, or related electrical power systems work. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
["Service Operations Supervisor","Service Operations Supervisor"] Rivian["Service Operations Supervisor","Service Operations Supervisor"]Milpitas$94,900–$125,710 / yearRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Operations Supervisor SGA Inc.Operations SupervisorSan Jose, CA$130,000–$136,000 / yearThis role provides direct leadership to operations staff, maintenance personnel, and technical specialists while ensuring safe, compliant, and reliable system performance across multiple facilities and service areas. Reporting to the Operations Manager, the Operations Supervisor is responsible for overseeing day-to-day field and control-room activities associated with water production, treatment, storage, and distribution facilities.
Operations Supervisor PIC Group IncOperations SupervisorStockton, CA$120,000–$145,000 / yearJob Requirements: Strong knowledge of power plant operations, biomass-fired boilers, steam turbines, and water treatment systems. The Operations Supervisor reports directly to the Plant Manager and is responsible for the safe and efficient operation and management of staff at the generating plant.
Operations Supervisor Software Guidance & AssistanceOperations SupervisorSan Jose, CA$130,000–$136,000 / yearThis role provides direct leadership to operations staff, maintenance personnel, and technical specialists while ensuring safe, compliant, and reliable system performance across multiple facilities and service areas. Reporting to the Operations Manager, the Operations Supervisor is responsible for overseeing day-to-day field and control-room activities associated with water production, treatment, storage, and distribution facilities.
Warehouse Operations Supervisor(Bilingual Eng/Spanish)-Day Shift Customized Distribution Services IncWarehouse Operations Supervisor(Bilingual Eng/Spanish)-Day ShiftStockton, CAThis position is responsible for providing day-to-day leadership, ensuring operational excellence, maintaining a safe work environment, and developing a high-performing team. As a leadership position in a fast-paced distribution environment, occasional overtime, earlier start times, or other schedule adjustments may be required based on operational needs.
Operations Supervisor CVS Health CorpOperations SupervisorSan Jose, CA$20.45–$29.45 / hourAn Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Service Operations Supervisor Rivian Automotive IncService Operations SupervisorMilpitas, CA$94,900–$125,710 / yearFrequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 25% travel may be required This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
NewGeek Squad Service Depot-Distribution Operations Supervisor Best Buy Co IncGeek Squad Service Depot-Distribution Operations SupervisorTracy, CAResolves complex customer, system, and inventory-related issues as needed while proactively equipping employees with skills and tools necessary to address customer and operational challenges. The Distribution Operations Supervisor provides functional systems expertise and training to distribution center employees that leads to a safe, accurate, and productive environment.
Operations Supervisor - Transportation (Supply Chain/Logistics) Penske CorporationOperations Supervisor - Transportation (Supply Chain/Logistics)Stockton, CA$70,304–$83,600 / yearPosition Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Job Qualifications: Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
Service Operations Supervisor RivianService Operations SupervisorMilpitas, California$94,900–$125,710 / yearFull timeRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Supply Chain Operations Supervisor - 3rd Shift GXO Logistics IncSupply Chain Operations Supervisor - 3rd ShiftTracy, CA$70,304–$72,500 / yearOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
NewOperations Supervisor Weatherford International PlcOperations SupervisorRio Vista, CALeverage market intelligence and liaise with account managers, operations, technical sales and global product line leaders to accurately forecast activity trends and maximize financial results (including profit and loss, fixed assets, inventory, capital expenditures and receivables). The Operations Manager is responsible for supporting the business through the planning, organization, leadership and management of field operations with a strategic mindset and has an overall responsibility for safety, quality, and financial health of the operation.
Client Operations Supervisor Barry'sClient Operations SupervisorSan Jose, CaliforniaOversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention. You will lead hospitality, assist clients with class selections, membership queries, Fuel Bar orders and retail.
Operations Supervisor Waste Connections IncOperations SupervisorLivermore, CA$105,000–$115,000 / yearWaste Connections (NYSE: WCN) is the leading waste services provider in North America-and an exceptional place to build a career. We're looking for someone who is open to relocation and eager to grow into higher-level management roles within 1-3 years.
Supply Chain Operations Supervisor - 3rd Shift GXO Logistics Supply Chain, Inc.Supply Chain Operations Supervisor - 3rd ShiftTracy, CAFull timeOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
NewOperations Supervisor - Distribution DHL GroupOperations Supervisor - DistributionSan Jose, CA$62,500–$70,000 / yearWith over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain.
Operations Supervisor-Vintage Faire Victoria's Secret & CoOperations Supervisor-Vintage FaireModesto, CAHere, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion.
Operations Supervisor Badger Infrastructure SolutionsOperations SupervisorSan Jose, CAFull timePrevious experience required in one of the following areas: Vacuum, Pump Trucks Commercial Underground Construction, Oil and Gas, Underground Utility, Waste, Equipment Rental, Trucking / Fleet Management. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients.
Funeral Home Operations Supervisor SCI Shared Resources, LLCFuneral Home Operations SupervisorSan Jose, CASupervise, plan, and schedule resources, prepare daily schedule, and oversee the activities and resources supporting various services. Oversee assignments ensuring services are adequately staffed and begin as scheduled.
Operations Supervisor - Weberstown Shpg Cntr Penney OpCo LLCOperations Supervisor - Weberstown Shpg CntrStockton, CA$24–$30 / hourAs the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks. Primary Responsibilities: Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
Plant Operations Supervisor Cargill IncPlant Operations SupervisorStockton, CA$80,000–$115,000 / yearThis position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions).
Operations Supervisor Badger Daylighting LtdOperations SupervisorSan Jose, CA$85,000–$110,000 / yearPrevious experience required in one of the following areas: Vacuum, Pump Trucks Commercial Underground Construction, Oil and Gas, Underground Utility, Waste, Equipment Rental, Trucking / Fleet Management. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients.
NewSenior Operations Supervisor - Warehouse - Weekend/Days Penske CorporationSenior Operations Supervisor - Warehouse - Weekend/DaysManteca, CA$61,900–$83,400 / yearAssist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives.
Operations Supervisor - Warehouse (Supply Chain/Logistics) Penske CorporationOperations Supervisor - Warehouse (Supply Chain/Logistics)Manteca, CAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Recycling Operations NF Supervisor Radius Recycling IncRecycling Operations NF SupervisorSan Jose, CAOperational Performance & Best Management Practices: Directs, evaluates, schedules and coordinates equipment and personnel to support daily nonferrous operations, including positioning for processing, material processing, and loading of nonferrous scrap. Oversees material movement: monitors movements of each truck; coordinates pick ups at industrial accounts, prepares manifests for outgoing material; expedites intercompany transfers and completes associated administrative paperwork.
Lab Operations Site Supervisor NVIDIA CorpLab Operations Site SupervisorSanta Clara, CAWe are seeking a highly motivated Lab Operations Site Supervisor in the System Products Engineering Team to be in charge of driving requirements for NVIDIA's datacenter bench and rack engineering labs, and work to manage the physical infrastructure. Oversee system validation tests which would involve ability to understand schematic and rework PCBs (using the company rework techs), connect instruments like oscilloscopes and measure data.
Global Security Operations Center (GSOC) Supervisor Allied UniversalGlobal Security Operations Center (GSOC) SupervisorSan Jose, CARESPONSIBILITIES: Serve as the liaison between the GSOC, Contract Security Management, and Global Security Management Develop and direct the functions, processes, and operations of the GSOC and ensures policies, procedures, and objectives align with client goals Perform analysis, planning, and provide direction to ensure that the GSOC is delivering maximum value to the business Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the GSOC Develop GSOC functionality and assist in identifying new technologies and upgrades for existing systems Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems Motivates, coaches, and provides leadership to the GSOC staff to develop direct reports Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc. Read More Allied Universal SkillBridge Program Allied Universal® partners with the U.S. Department of Defense (DoD) SkillBridge Program to support transitioning service members with up to 180 days of on-the-job training during their final months of active duty, while they continue to receive full DoD pay and benefits.
NewSite Supervisor Urgent Care Primary Care Operations Sutter HealthSite Supervisor Urgent Care Primary Care OperationsRiverbank, California$80,184–$120,286.40 / yearThis role provides operational leadership and support for the new Riverbank Urgent Care and Primary Care clinics, partnering closely with providers and staff to ensure efficient clinic operations, exceptional patient experiences, and seamless coordination of services across both practice areas. Job Description : JOB ACCOUNTABILITIES: , OPERATIONS: • Supervises and oversees the day-to-day activities for a care center, accounting unit and/or site operations, ensuring consistent delivery of high-value quality care to all patient populations served.•
Supervisor Operations E MKT AMRSupervisor Operations E MKTStockton, California$115,000–$118,000 / yearFull timeSUMMARY: The Field Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Manager of Operations. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Parts Supervisor, Service Parts Operations Tesla IncParts Supervisor, Service Parts OperationsFremont, CA$84,000–$126,000 / yearLeading by example, the Parts Supervisor engages in the tasks needed to operate a successful parts department and drives the local team towards continuous improvement in the forms of team performance, organization projects, process deep dives, and stakeholder engagement. 2+ years of work experience in Supply Chain (or external experience as Parts Shop Manager or Supply Chain Manager; preferably with people management).
Supervisor, Lab Operations PM Shift, Tues - Sat Personalis IncSupervisor, Lab Operations PM Shift, Tues - SatFremont, CA$72.10–$81.70 / hourOur products are designed to detect minimal residual disease (MRD) and recurrence at the earliest timepoints, enable selection of targeted therapies based on ultra-comprehensive genomic profiling, and enhance biomarker strategy for drug development. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Operations HSE Supervisor A.P. Moller - Maersk ASOperations HSE SupervisorStockton, CA$80,000–$90,000 / yearConduct accident and claim investigations and evaluate risk management claims information to identify significant hazards and loss trends; identify root causes and recommend preventive measures and corrective actions; administer a return to work program. Conduct audits and inspections to detect existing or potential health and safety hazards; identify risk behaviors; determine corrective or preventative measures needed; complete reports and follow up to ensure compliance.
Operations HSE Supervisor MaerskOperations HSE SupervisorStockton, California$80,000–$90,000 / yearConduct accident and claim investigations and evaluate risk management claims information to identify significant hazards and loss trends; identify root causes and recommend preventive measures and corrective actions; administer a return to work program. Conduct audits and inspections to detect existing or potential health and safety hazards; identify risk behaviors; determine corrective or preventative measures needed; complete reports and follow up to ensure compliance.
Supervisor, Operations Performance Team Freight System, IncSupervisor, OperationsStockton, CA$65,000–$70,304 / yearSummary: Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.