NewBilling Specialist CFSBilling SpecialistNew York, NYHigh-visibility position partnering directly with attorneys and client service teams. Partner with attorneys and clients to resolve billing and collection issues.
PostTrade Strategy Specialist Hudson River Trading LLCPostTrade Strategy SpecialistNew York, NY$150,000–$200,000 / yearEncompassing the firm's Global Funding & Clearing, Middle Office, and Product Control teams, the PostTrade team ensures the smooth daily operation of our global PostTrade platform and helps to drive strategic optimization of our existing trading and enable new, complex trading initiatives. The ideal candidate is a strong cross-functional communicator with a can-do attitude and expertise in financial instruments who loves utilizing technology and automation tools to own and execute a wide scope of operational projects.
Mobility Specialist - AMER Remote Technology IncMobility Specialist - AMERNYRemote$29,450–$66,250 / yearTheir collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote's global mobility programs and affirming its leadership in the global talent market. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.
Tech Enabled Hospital Transformation Specialist National Veterinary AssociatesTech Enabled Hospital Transformation SpecialistNYRemote$120,000–$130,000 / yearAbout: National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. Position Overview: National Veterinary Associates (NVA) is seeking a Readiness Manager to ensure our hospitals are fully prepared for the implementation and deployment of PIMS (Practice Information Management System) and operational changes.
Digital Assets Product Specialist Tradeweb Markets IncDigital Assets Product SpecialistNew York, NY$200,000–$260,000 / yearActing as a senior product specialist supporting business leadership, this individual will help drive enhancements across Tradeweb's digital asset trading ecosystem, including exchange and liquidity connectivity, execution workflows, counterparty integrations, custody infrastructure, and operational scalability. The ideal candidate will bring deep experience across institutional electronic trading, crypto market structure, liquidity connectivity, and operational workflows, with particular expertise in counterparty risk, custody, collateral management, and prime brokerage models within digital assets.
Client Development Specialist, Litigation Goodwin Procter LLPClient Development Specialist, LitigationNew York, NY$75,000–$90,000 / yearSupport planning and execution of litigation-focused client events, sponsorships, industry conferences, and roundtables by assisting attorneys with identifying strategic engagement opportunities, coordinating logistics, tracking participation, and conducting post-event research. The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: Philadelphia: $75,000.00 - $90,000.00 | Boston & Washington Dc: $80,000.00 - $100,000.00 | New York: $85,000.00 - $105,000.00 | San Francisco: $90,000.00 - $110,000.00.
Lifecycle Specialist, Time and Attendance - AMER Remote Technology IncLifecycle Specialist, Time and Attendance - AMERNYRemote$29,750–$67,000 / yearBe case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time. Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
NewSenior Sales Specialist – Histology Consumables DanaherSenior Sales Specialist – Histology ConsumablesJersey City, New YorkThis role serves as a trusted advisor to customers and an expert resource for commercial partners, leveraging deep market knowledge, strategic account planning, and cross-functional collaboration to accelerate growth, strengthen customer relationships, and deliver exceptional business outcomes. Drive consumables adoption, account expansion, and strategic growth initiatives through consultative selling, business reviews, value-based customer engagement, and collaboration with Account Managers, Applications Specialists, Service Engineers, Marketing, and Commercial Leadership.
Lead Cardiovascular Invasive Specialist TEEMA GroupLead Cardiovascular Invasive SpecialistWhite Plains, NY$84,000–$124,557Operational Leadership: Provide daily oversight of room assignments and staffing coordination; assist with schedule adjustments to ensure smooth lab operations during high-volume or emergency periods. Inventory & Vendor Relations: Manage high-cost devices and procedural supplies in collaboration with Materials Management; coordinate equipment trials and staff education with vendors.
NewSenior Accounts Receivable Specialist CFSSenior Accounts Receivable SpecialistHillside, NJSeniorAccountsReceivableSpecialist #AccountsReceivableJobs #AccountingJobs #FinanceJobs #CollectionsJobs #ConstructionFinance #IndustrialServicesJobs #ARCareers #CreditAndCollectionsJobs. Looking to take ownership of a high-impact Accounts Receivable function with a company that plays a critical role in supporting major infrastructure, construction, and industrial projects?
ACX Community Specialist Highbridge Consulting LLCACX Community SpecialistNewark, NJThe Audiobook Creation Exchange (ACX) Community Specialist will conduct work that enhances the global presence of ACX, our creator marketplace that connects rights holders with performers and producers to create their audiobooks. The ACX Community Relations team works with internal stakeholders as well as the "indie” creator community to enhance existing and create new policies and programs that serve the ACX community.
NewClosing Team Specialist Chick-fil-AClosing Team SpecialistBridgewater, NJ$17.50–$20Closing Specialists are responsible for leading and executing the restaurant's closing , ensuring all areas are clean, stocked, organized, and fully prepared for the next day’s operations. Our team plays a key role in creating meaningful experiences for both our guests and one another, and our Closing Specialists are essential to setting the next day up for success.
Learning and Development Specialist (Remote options considered) (MORRISTOWN, NJ, US, 07960) Colas SALearning and Development Specialist (Remote options considered) (MORRISTOWN, NJ, US, 07960)MORRISTOWN, NJRemote$96,300–$117,700 / yearTraining Delivery: Facilitating training sessions using various instructional methods such as presentations, ILT, VILT, train-the-trainer programs, hands-on skills activities in variable field conditions, group discussions, and simulations. • Technical Skill Development: Providing instruction and hands-on training in various construction-related areas, including but not limited to construction techniques, safety protocols, project field management, construction management, quality control, job start-up, KPI's and industry regulations.
IT Specialist OKEX Technology Co LtdIT SpecialistNew York, NY$167,190–$223,611 / yearDeliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the New York office and Americas users. The ideal candidate is customer-focused, technically curious, works well independently, and looks for ways to improve day-to-day IT operations through automation and process improvements.
Environmental Specialist Triumvirate Environmental IncEnvironmental SpecialistAstoria, NYTriumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Environmental Specialist for our Lab & Onsite Support Services (Lab/OSS) team.
Associate Director, Sales Specialist Fitch RatingsAssociate Director, Sales SpecialistNew York, NY$120,000–$140,000 / yearThe prospective candidate will have the opportunity to become an integral part of CreditSights' growing Buyside team in New York, which includes 7 skilled sales specialists, all working collaboratively to drive success and foster client relationships through cross-sell, up-sell, and new logo sales. The independent research we provide is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, The Wall Street Journal, Forbes, Financial Times, Business Insider, Barron's and many more.
NewSystem Safety Specialist I-Iv Environmental Protection Metropolitan Transportation AuthoritySystem Safety Specialist I-Iv Environmental ProtectionNew York, NY$67,933–$80,421 / yearCore duties comprise managing and responding to requests from operating departments, including the handling and disposal of hazardous, infectious, and universal waste; coordinating sampling and analysis; preparing and reviewing air permits and bulk storage certificates; keeping track of all applicable regulatory deadlines; and reviewing manifests, certificates of disposal, SPCC plans, and other compliance documents for accuracy. A baccalaureate degree from an accredited college in engineering, fire safety, environmental or occupational safety, ergonomics, statistics, mathematics, chemical, physical or biological sciences, industrial hygiene, safety management, or a related field; plus at least two (2) years of satisfactory full-time experience in professional safety work; or.
Senior Quality Control Specialist Series Metropolitan Transportation AuthoritySenior Quality Control Specialist SeriesNY$90,319–$102,064 / yearA bachelor's degree in engineering, industrial technology, or a related field from an accredited college or university and six years of full-time paid professional experience in quality control including the application of probability and statistics; statistical quality control; experiment design; planning; basic reliability concepts; quality data collection; quality auditing; and/or systems development with quality control programs; or. RESPONSIBILITIES: Under general supervision and with broad scope for independent judgment, the selected candidate will be responsible for developing, coordinating, maintaining, testing, and troubleshooting procedures and project documentation that support the Central Electronics Shop Floor in the post‑warranty support of various electronic systems.
NewFinancial Services Specialist (Sitting in Call Center) Page GroupFinancial Services Specialist (Sitting in Call Center)Teaneck, NJ$26–$27 / hourFull timeCollaborate with Financial Services, Customer Experience, Billing, Credit, Sales, and Operations teams to resolve customer questions and deliver on customer commitments. Handle customer phone and email inquiries related to invoices, account balances, online payments, autopay, payment status, and payment portal questions.
Senior Billing Operations Specialist FeeXSenior Billing Operations SpecialistNew York, NY$100,000–$120,000 / yearIn the first 90 days, this role moves through three phases: establishing control (documenting end-to-end billing flows, baselining accuracy and cycle time, standing up an exception queue and an interim Finance-CX RACI); stabilizing operations (launching pre-release review for high-risk billing files, implementing a check/payment reconciliation log, and running Quote-to-Cash UAT against real failure scenarios); and reducing recurrence (closing out priority root causes, publishing a scorecard, and formalizing SOPs and escalation thresholds). By six months, you're equally comfortable auditing a high-risk billing file as you are chasing down an unmatched check, building a RACI, or walking a customer-facing partner through exactly where an issue stands, why it happened and when it'll be resolved.
People Operations Specialist Heska CorporationPeople Operations SpecialistNew York, NY$71,500–$90,000 / yearOur products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Excellent project management and time management skills with an ability to efficiently manage multiple programs, projects, and tasks; highly organized with a systematic approach to accomplishing project deliverables and measuring success tied to business results and employee experience.
NewJr. Operations Specialist (New Accounts) Oppenheimer & Co. Inc.Jr. Operations Specialist (New Accounts)New York, NYWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Operations Specialist Success Academy Charter SchoolsOperations SpecialistNew York CityReporting to the School Business Operations Manager, this role on our School Operations team works out of our schools, serving as the primary point of contact for our families, and master of ceremonies for a wide array of projects spanning events, facilities upkeep and student form collection alike. Solution-oriented, passionate problem solver; Great professional verbal and written communication skills to drive change across multiple stakeholders; Open and able to implement feedback quickly; Eager to learn and grow in a fast-paced, mission-driven environment.
IT Biomedical Operations Specialist Hackensack University Medical CenterIT Biomedical Operations SpecialistIselin, NJThe Biomedical Operations Specialist serves as a liaison between the Biomedical Engineering Department and Biomedical customers at Hackensack Meridian Health (HMH). Performs clerical duties using strong interpersonal skills to run the daily administrative operations of Clinical Engineering.
Senior People Operations Specialist Iterative Scopes IncSenior People Operations SpecialistNew York, NY$90,000–$130,000 / yearBy combining deep clinical trial expertise with cutting-edge AI, we connect sponsors'' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers to ensure accuracy and a seamless employee experience.
Ratings Operations Specialist II Moody's CorpRatings Operations Specialist IINew York, NY$56,200–$81,550 / yearOur Ratings & Research Operations Center team is responsible for delivering high-quality operational support that enables timely and accurate credit rating activities across global debt capital markets. By joining our team, you will gain exposure to a broad range of fixed income instruments and global financial markets while contributing to operational excellence, process efficiency, and informed decision-making.
["Beauty Retail Operations Specialist","Beauty Retail Operations Specialist"] Ulta Beauty["Beauty Retail Operations Specialist","Beauty Retail Operations Specialist"]HolmdelA premier beauty retailer located in Holmdel Township is seeking a Task Associate to ensure operational excellence and support sales goals. The ideal candidate has at least a high school diploma and relevant experience, coupled with skills in technology and teamwork.
Front Desk Sales Specialist RHWS037Front Desk Sales SpecialistPort Chester, New YorkAs a Front Desk Sales Specialist , (we call them Hyper Wellness Representatives) you’ll deliver a 5-star client experience and help clients commit to a consistent wellness routine by recommending and closing the right membership or package. We’re building a team of people who bring positive energy, love helping others, and thrive in a culture where great service and great sales go together .
NewMarketing Operations Specialist NATIONAL ARBITRATION & MEDIATION, LLCMarketing Operations SpecialistGarden City, NY$33–$38You'll work in HubSpot building workflows and automations, launching campaigns, and reporting on what happened, while also supporting the digital presence (website, SEO, social) that feeds the pipeline. Support management of NAM's marketing technology stack, including HubSpot, ClickUp, WordPress, analytics platforms, and marketing tools.
Market Operations Specialist NovigMarket Operations SpecialistNew York CityYou are a product-oriented thinker with a deep knowledge of major sports leagues —including NFL, NCAAF, NBA, NHL, MLB, NCAAB, Soccer, and UFC—and understand the rhythms, storylines, and key moments that drive fan engagement. You enjoy designing creative markets tied to major sports storylines —from trade deadlines and free agency to coaching changes and player roles—and collaborating with marketing to maximize visibility.
Merchandise Operations Specialist The RealReal IncMerchandise Operations SpecialistPerth Amboy, NJ$16.50–$17.50 / hourAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
Remote | Accounting & Financial Operations Specialist — $75–$115/hour 24-MagRemote | Accounting & Financial Operations Specialist — $75–$115/hourNew York, New YorkRemoteThis role supports an advanced AI initiative focused on translating real-world accounting workflows, professional judgments, and decision-making into structured evaluation materials. We are sharing a specialised part-time consulting opportunity for experienced accounting professionals across audit, tax, financial reporting, bookkeeping, controllership, forensic accounting, and accounting systems.
NewSenior Claims Specialist, Cyber AXIS Capital Holdings LtdSenior Claims Specialist, CyberRed Bank, NJ$120,000–$150,000 / yearExercises critical thinking, proper judgment and decision making in a best practices claim environment to promptly analyze the claim exposure, determine the proper course of action, and pursue claims to conclusion. Work closely with Insureds, Claimants, attorneys and brokers ensuring a premier and best practices claim service is maintained, escalating issues as appropriate.
NewCollections Specialist Berkshire BankCollections SpecialistNew York, NY$20–$28.90 / hourIf you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Retail Operations Specialist US TotemeRetail Operations Specialist USNew York, New York$75,000–$80,000 / yearThe role will function as a bridge between the store teams and the support functions at headquarters, and act as a retail advocate to such teams; Supply Chain, Buying, Planning, E-commerce, Tech, Production, Finance & Store Development. Encourage the use of tools and systems to drive operational excellence and improve communications, including point of sale (POS) and Inventory Management Systems, Reporting tools and other retail programs or applications.
Skillbridge- Digital Outreach Program & Operations Specialist (for Military members only) MaximusSkillbridge- Digital Outreach Program & Operations Specialist (for Military members only)Newark, NJRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The trainee will support employer branding initiatives, recruitment event promotion, graphics creation, social media management, landing pages audits, copy-writing, digital ads management and reporting.
Regional Dental Network Operations Specialist-Hybrid, Upstate New York Region EmblemHealth IncRegional Dental Network Operations Specialist-Hybrid, Upstate New York RegionNew York, NY$56,160–$99,360 / yearEnsure the integrity of the TruProvider provider file, compose, support and facilitate Credentialing compliance and protocols, and provide guidance for member and dental provider resolutions and grievance and appeal cases. Recruit and expand the dental provider network through proactive outreach (calls, emails, mailings, fax, and in person office visits) to meet geo-access and sales support goals.
Senior Business Operations Specialist Risk StrategiesSenior Business Operations SpecialistNew York, New York$24.90–$37.50 / hourRisk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. Key point personfor office and building Fire & Evacuation plans;Liaise with building management,securityand engineering personnel to resolve any building-related issues; Receive, investigate, and respond to all office-related complaints.
HR Operations Specialist Yusen Logistics (Americas) Inc.HR Operations SpecialistSecaucus, NJ$40,492–$60,625 / yearPhysical Demands: Prolonged periods of sitting or standing: This role requires the ability to sit or stand for extended periods while working at a desk, using a computer, and engaging in phone conversations. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.
Sales Operations Specialist Solera Holdings, IncSales Operations SpecialistBogota, NJThe sales support is responsible for ensuring timely responses to posts and follow-up on cases assigned to buyers, as well as tracking payments and controlling the assigned cases with expired RTM for HDI and Equidad insurance. The sales support is responsible for ensuring the response opportunity in publications, property transfers and tracking payments from HDI and Equidad companies, in order to meet the assigned revenue target in Autoonline.
NewCybersecurity Client Relationship & Sales Support Specialist Accenture PlcCybersecurity Client Relationship & Sales Support SpecialistMorristown, NJWe Are: Accenture Security is one of the fastest growing areas of our business, and our global Cyber Investigation and Forensic Response (CIFR) practice is at the heart of how we help clients prepare for, respond to, and recover from the most consequential cyber incidents. You Are: Client Relationship & Sales Support Specialist to support the revenue pipeline, lead individual sales cycles and support opportunities from Stage 0 until closed and then continue to build client and client team relationships after the close.
Accident And Health Senior Claims Specialist (Provider Xs/Esl) Axis Capital Holdings LTDAccident And Health Senior Claims Specialist (Provider Xs/Esl)Princeton, NJ$104,000–$138,000 / yearAdditional Specialty products include Leisure Travel, Excess Accident, Pet, Firefighter Line of Duty, Limited Medical Benefits, and Voluntary Benefits (Accident Medical, Critical Illness, Vision, Dental, and Short-Term Disability). This position provides senior claims handling expertise across all product lines within the Accident and Health division, including claims adjudicated both in-house and by Third-Party Administrators (TPAs) and MGUs.
Plant Operations Specialist - Full Time - Evening Hackensack University Medical CenterPlant Operations Specialist - Full Time - EveningPerth Amboy, NJUnder general supervision, operates, maintains and masters three of the following trades throughout the Medical Center's facilities: electrical, structural, mechanical, plumbing/pipe fitting, locksmith and HVAC. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed.
Payment Operations Specialist Valley National BancorpPayment Operations SpecialistClifton, NJResolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations. Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
IT Operations & Administrative Specialist Manhattan UniversityIT Operations & Administrative SpecialistRiverdale, NYThe IT Operations & Administrative Specialist delivers responsive technical support to faculty, staff, and students, assists with endpoint deployments, and supports classroom and conference room technology to ensure reliable technology services across the University. This role requires a highly organized individual with excellent customer service, communication, and problem-solving skills who is equally comfortable managing administrative processes and providing hands-on technical support.
Inventory Specialist, Global Commercial Operations Integra LifeSciences Holdings CorpInventory Specialist, Global Commercial OperationsPrinceton, NJ$71,300–$97,750 / yearThis role partners with Sales, Finance, Legal, Customer Service, Distribution, and Operations to analyze account performance, deliver data-driven insights, and recommend actions that optimize inventory investments throughout the consignment lifecycle. Serve as a trusted business partner to Sales Representatives and Sales Leadership by communicating account performance insights and recommending actions that balance customer needs, inventory investments, and business objectives.
NewRemote | Healthcare Operations & Revenue Cycle Specialist — $35–$45/hour 24-MagRemote | Healthcare Operations & Revenue Cycle Specialist — $35–$45/hourNew York, New YorkRemoteSelected professionals will contribute practical knowledge of healthcare back-office processes, including the systems, decision points, handoffs, and operational steps involved from patient registration through claims payment and ongoing payer or provider administration. We are sharing a specialised part-time consulting opportunity for experienced healthcare administration professionals with hands-on expertise in patient access, prior authorisation, claims, revenue cycle operations, provider enrolment, payer workflows, and medical records administration.
NewPOMELLATO: Commercial Operations Specialist Kering SAPOMELLATO: Commercial Operations SpecialistNew York, NY$60,000–$65,000 / yearAct as a trusted business partner to the VP of Wholesale, helping prioritize initiatives, resolve business challenges, and drive execution of commercial strategies across the department designed to increase sales and market share; Partner with Regional Sales Manager and VP, Wholesale in preparation of product presentations and trainings; Manage incentives for the Wholesale Network; Manage the tracking of RTVs (Returns to Vendor), merchandise swaps, consignments, and related wholesale operational processes; Act as client service back up in the absence of Regional Sales Managers; Act as Customer Service Back Up for Wholesale in absence of Customer Service; Work on special projects as needed; Performs other related duties as assigned. Prepare and manage wholesale proposals, assortments, and commercial documentation for retail partners; Prepare and distribute weekly, monthly, and annual sales performance reporting across department store and wholesale accounts, leveraging insights to identify opportunities, support commercial decision-making, and drive business growth.
Specialist, Point Of Sale- 57Th Street Flagship Boutique ChanelSpecialist, Point Of Sale- 57Th Street Flagship BoutiqueNew York, NYCareer and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Sr Quality Specialist, Global Contract Manufacturing Balchem CorporationSr Quality Specialist, Global Contract ManufacturingMontvale, NJ$70,000–$90,000 / yearThe role works closely with cross-functional teams - including R&D, Operations Quality, Commercial, Operations, and Procurement to select, qualify, manage, and support comanufacturing sites, and serves as the central hub for comanufacturing quality activities. Act as the primary authority ensuring quality and product safety for global comanufacturing partners, supporting both strategic (comanufacturer development, program deployment) and tactical (audits, issue resolution) activities.