Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance) + Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation + Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies + Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes + Assess and manage changes to the KYC control environment delivered though process, policy and technology change + Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Responsibilities:** + Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives + Lead transformation change initiatives by leveraging artificial intelligence, automation, and advanced analytics to enhance client onboarding, due diligence, outreach, and regulatory compliance processes.