Operations & Maintenance Technician KBROperations & Maintenance TechnicianHouston, TXIn the role of Operations & Maintenance Technician, your duties will include: Directs work groups and/or units engaged in activities associated with the planning, construction, maintenance, operation, repair, renovation, alteration, and demolition of buildings, structures, equipment, machinery, and other facilities. Five (5)+ years' experience with general maintenance, operations, and repair including and not limited too: HVAC, plumbing, sewage systems, water system (non-potable), generator, electrical, overall base operations, any material or equipment on site and site infrastructure.
Assistant Manager - Component Production Gulf Coast BloodAssistant Manager - Component ProductionHouston, TexasThe Assistant Manager serves as the acting department leader in the absence of the Manager and provides leadership in workforce management, quality systems, process improvement, regulatory readiness, and employee development. The Assistant Manager, Component Production is responsible for supporting the operational leadership of the Component Production department to ensure the safe, timely, and compliant manufacture of blood components.
Operations Manager Sonic Healthcare USA IncOperations ManagerHouston, TXInteract with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service. In this role, you will: Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans.
Manager, IT Operations & Service Delivery Gulf Coast BloodManager, IT Operations & Service DeliveryHouston, TexasThe Manager, IT Operations & Service Delivery oversees the end-to-end delivery of an organization’s IT services, ensuring reliability, efficiency, and compliance while aligning IT operations with business objectives. This role is responsible for ensuring the stable, secure, and efficient operation of IT infrastructure and services, while also managing the processes, people, and performance that deliver those services to internal and external customers.
Project Financial Lead Turner Construction CoProject Financial LeadTXMay supervise other Financial team members, participate in hiring process, onboard new team members, deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with development needs. Lead implementation of owner audits, contribute and support Internal Review audits, and drive cost audit processes including Budget Analysis Reports (BARs), Cost-Audited BARs (CABs), and special studies as required per risk indicators.
Fire Alarm Technician Lead Marmic Fire & Safety Co IncFire Alarm Technician LeadLa Porte, TXAs we've expanded - bringing more than 30 businesses into the Marmic family in just the past few years - we've built a culture where skilled technicians and industry experts can thrive, share their knowledge, and create lasting careers. Customer Interaction: Act as the primary technical contact for customers, addressing inquiries, providing technical support, and ensuring high levels of customer satisfaction.
NewO/N Merchandising Lead Walmart IncO/N Merchandising LeadHOUSTON, TX$22–$30 / hourAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
Lead Commercial HVAC Service Technician AIR Control ConceptsLead Commercial HVAC Service TechnicianHouston, TX$40–$60 / hourCore responsibilities include: Technician Leadership – All Technician Leaders will manage a group of specific technicians, assisting with dispatch when needed, reviewing site reports, generating quotes, managing technician quality control. This individual will lead service execution across the full equipment lifecycle—from startup and warranty support to ongoing maintenance and complex troubleshooting—while mentoring technicians and ensuring an exceptional customer experience.
Process Specialist, Supplier Quality Assurance TransoceanProcess Specialist, Supplier Quality AssuranceHouston, TexasSuccess in this position requires exceptional organizational discipline, a proactive and results-driven mindset, and the ability to influence and hold both internal stakeholders and external suppliers accountable to commitments, ensuring consistent execution and delivery of high-quality outcomes. The Process Specialist is responsible for driving disciplined execution of supplier quality processes, including Preproduction Kickoff Meetings (PPKOM) and Supplier Nonconformance (MSN) management, to ensure alignment, defect prevention, and timely resolution of quality issues.
NewInnosight Consulting Senior Associate, Strategy & Operations Huron Consulting Group IncInnosight Consulting Senior Associate, Strategy & OperationsHouston, TXRemote$165,000–$200,000 / yearExperience supporting strategic, operational, and value creation initiatives, including growth strategy, corporate strategy, business transformation, operational improvement, organizational effectiveness, supply chain and operations, profitability enhancement, private equity due diligence, complexity reduction, and related business challenges. Senior Associates play a critical role in driving client impact by owning significant workstreams, leading rigorous analyses, and helping clients solve complex strategic and operational challenges.
NewAssistant Store Manager - Lead Retail Experience LidsAssistant Store Manager - Lead Retail ExperienceHouston, TXThe ideal candidate will have strong interpersonal skills, a proven sales track record, and the ability to troubleshoot in a fast-paced environment. This role includes leading the team, managing retail operations, and providing a fun and inclusive environment for both staff and customers.
Sr Marketing Manager/Strategic Industry Lead - Microelectronics (Relocation Available To Naperville, IL) Ecolab Inc.Sr Marketing Manager/Strategic Industry Lead - Microelectronics (Relocation Available To Naperville, IL)Houston, TX$133,700–$200,600 / yearThis individual will be expected to lead, collaborate, and work closely with other functions (i.e., sales, operations, finance, research, and supply chain) on projects and teams to deliver new customers and new growth solutions for our Global Microelectronics segment. The Senior Marketing Manager role has broad-based responsibility for developing and implementing successful marketing strategies and programs for Global High Techs Global Microelectronics segment.
Maintenance Area Team Lead - Night Shift Vallourec USAMaintenance Area Team Lead - Night ShiftHouston, TXThis role ensures timely response to equipment failures, supports safe and efficient operations, enhances equipment reliability, and drives continuous improvement while providing leadership and guidance to maintenance personnel. The Maintenance Area Team Lead- Night Shift is a hands-on technical leader responsible for coordinating and prioritizing maintenance activities during assigned shifts.
Section Manager for Facility and Test Management AstrionSection Manager for Facility and Test ManagementHouston, TexasOversee the planning, execution and delivery of multiple concurrent projects, this may include defining project requirements, developing comprehensive Work Breakdown Structures (WBS), and managing cost, schedule, and technical scope. Accountable for establishing, monitoring, and achieving Key Performance Metrics (KPIs) that measure the effectiveness of project delivery, team performance, and task order outcome for the Facility & Test Management team.
Senior FP&A Cost Analyst Ashland IncSenior FP&A Cost AnalystTexas City, TXFull timeOversee plant financial operations, lead business planning, assist site manager with expense budgeting, calculate burden rates, and review/adjust allocations and assessments across multiple manufacturing sites. 7-10 years of progressive finance experience, preferably in Cost Accounting, FP&A or Business Analysis with an emphasis in Manufacturing Operations in a complex multi-plant, integrated global business.
Senior Fp&A Cost Analyst Ashland Global Inc.Senior Fp&A Cost AnalystTexas City, TXOversee plant financial operations, lead business planning, assist site manager with expense budgeting, calculate burden rates, and review/adjust allocations and assessments across multiple manufacturing sites. The responsibilities of the position include, but are not limited to, the following: Provide key decision support and business insight to Operations (manufacturing and supply chain) leadership team and overall Ashland executive leadership team.
Research Operations Manager - Safety, Quality and Well-Being Houston Methodist HospitalResearch Operations Manager - Safety, Quality and Well-BeingHouston, TXAbility to identify and understand issues, problems, and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval.
Lead Technical Business Intelligence Analyst (Remote) Memorial Hermann Health SystemLead Technical Business Intelligence Analyst (Remote)TXRemoteThe Lead Technical BI Analyst will work with customers from clinical, administrative and/or operational areas across the System to provide analytical tools that drive insights, complex data extracts and data integration, reports and/or advanced dashboard visualizations to facilitate discovery of insights, new opportunities, support data-informed decision-making for identified challenges as well as develop new and enhance existing metrics to analyze ongoing performance metrics. As an integral member of the Analytics Team, the Lead Technical Business Intelligence (BI) Analyst is responsible for individually contributing to and leading teams in the provision of technical expertise in one or more analytics toolsets to support the creation of information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions.
Assistant General Manager Firehouse Subs by CTRGAssistant General ManagerHouston, TXFull timeFirehouse Subs is seeking a driven and experienced Assistant General Manager (AGM) to support restaurant operations, develop team members, and help drive sales and profitability. As an Assistant General Manager, you’ll play a critical role in developing future leaders, driving results, and making an impact both in the restaurant and the community.
Lead Barista Rice UniversityLead BaristaHouston, TX$20.64–$23 / hourThis role requires cross-training and operational support across at least two coffee shop locations within the Rice campus and works closely with the Retail Dining Manager, Culinary Leadership, and Hospitality team. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government.
Senior IAM Operations Engineer I Kirkland & Ellis LLPSenior IAM Operations Engineer IHouston, TXThis senior-level role blends hands-on engineering with strategic thinking-reviewing current implementations, identifying opportunities for improvement, building roadmaps, and delivering enhancements that strengthen security, efficiency, and user experience across the firm. As a Sr IAM Operations Engineer I, you'll play a critical role in implementing, supporting, and evolving Customer and Enterprise Identity & Access Management (IAM) capabilities across Kirkland & Ellis' technology landscape.
Lead Strategist - Commercial Transformation MotivaLead Strategist - Commercial TransformationHouston, TexasThe company’s Port Arthur Manufacturing Complex in Port Arthur, TX, is comprised of North America’s largest refinery with a total throughput of 720,000 barrels per day, the largest base oil plant in the western hemisphere, and an integrated chemical plant. Through these experiences, the successful candidate will broaden their business acumen, strengthen leadership capabilities, and gain valuable insight into critical areas of Motiva's value chain while positioning themselves for future growth opportunities within the organization.
Lead ERP Support Analyst – Microsoft Dynamics 365 Finance PROENERGYLead ERP Support Analyst – Microsoft Dynamics 365 FinanceHouston, TexasReports To: Vice President, Enterprise Applications Work Location: 6401 North Eldridge Pkwy, Houston, TX 77041 or 6246 McHard Road, Houston, TX 77053 Position Responsibilities Serve as the lead support resource for D365 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Budgeting, and Financial Reporting. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.
Sales Transformation Lead Accenture PlcSales Transformation LeadHouston, TXWe partner with senior client leaders across Sales, Marketing, Customer Success, and Revenue Operations to design and implement next-generation sales strategies, operating models, processes, technology platforms, and AI-enabled capabilities. The Job: The role will support the continued growth of our Products Industry Sales Transformation offering, helping clients modernize sales strategy, sales execution, commercial operations, and AI-enabled revenue growth capabilities.
Strategy& Enterprise Functional Strategy - Utilities Manager PricewaterhouseCoopers LLPStrategy& Enterprise Functional Strategy - Utilities ManagerHouston, TX$99,000–$232,000 / yearPreference for at least one of the following fields of study: Accounting, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain. In this role, you will analyze client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth.
Oracle PMO - Senior Associate PricewaterhouseCoopers LLPOracle PMO - Senior AssociateHouston, TX$77,000–$202,000 / yearIn this role, you will work closely with business leaders, project managers, and technical teams to define project objectives, develop project plans, allocate resources, monitor progress, and mitigate risks. Within our Digital Core Modernisation network, you will leverage your skills to analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications.
Assistant Director - Center Leader The Learning ExperienceAssistant Director - Center LeaderHouston, TX$42,000–$50,000 / yearOur curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. We are seeking a driven, highly organized, and inspiring Assistant Director to partner with our awesome Center Director in leading a high quality preschool program.
Restoration Operations Manager SERVPRO of Hurst-Euless-BedfordRestoration Operations ManagerHouston, TXFull timeDrive performance management by setting KPIs for Project Managers and crews, conducting regular reviews, and holding teams accountable to production, quality, and customer satisfaction targets. We were recently ranked the #69 fastest-growing private restoration/construction company in the country, and growth opportunities continue to arise across commercial large loss, fire damage restoration, asbestos and mold removal, and more.
Store Manager Ross Stores IncStore ManagerHouston, TXUnderstands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Wells S&E Manager Repsol SAWells S&E ManagerHouston, TXThe Wells S&E Manager is a role within the S&E Excellence Center that provides functional leadership to the global Wells HSE organization, driving operational excellence, critical risk management, and 1st line of assurance across all Wells projects while serving as the technical safety support to the Wells Director and leadership. Lead and coordinate the delivery of S&E ExCe support to Wells projects, including Risk Studies, HSE Plan, ERPs, Bridging Documents, HAZID, Bow-Tie, Operational Risk Assessment, and other critical risk management deliverables.
Inside Sales Manager Donor Gametes The Cooper Companies IncInside Sales Manager Donor GametesHouston, TX$80,000–$114,000 / yearWhen it's time for people to build their families, the CooperSurgical Donor Gametes Services, California Cryobank and Donor Egg Bank USA, can help intended parents reach their goals with the highest quality donor sperm and donor eggs from rigorously screened diverse donors. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place.
Critical Environments Operator (Level 1-4) CyrusOne IncCritical Environments Operator (Level 1-4)Houston, TXWe are building a pipeline of talented Critical Environments Operators across all experience levels - from associates just starting their careers in data center operations to seasoned lead technicians ready to mentor others and drive operational excellence. As a Critical Environments Operator at CyrusOne, you will be part of a 24/7/365 Operations & Maintenance team responsible for keeping mission-critical data center infrastructure running at peak reliability.
People Operation Business Partner Group 1 Automotive IncPeople Operation Business PartnerHouston, TXThe People Operations Business Partner serves as the strategic HR advisor to one of Group 1 Automotive''s largest dealership markets, partnering closely with General Managers, Market Directors, Fixed Operations leaders, and corporate leadership to drive business performance through talent, culture, and organizational effectiveness. This role also drives organizational change, talent management, leadership development, and workforce planning initiatives while leveraging workforce analytics to deliver data-driven insights and practical HR solutions that support business performance.
Lead Strategist - Commercial Transformation Motiva Enterprises LLCLead Strategist - Commercial TransformationHouston, TXThe company's Port Arthur Manufacturing Complex in Port Arthur, TX, is comprised of North America's largest refinery with a total throughput of 720,000 barrels per day, the largest base oil plant in the western hemisphere, and an integrated chemical plant. Through these experiences, the successful candidate will broaden their business acumen, strengthen leadership capabilities, and gain valuable insight into critical areas of Motiva's value chain while positioning themselves for future growth opportunities within the organization.
Senior Lead Software Engineer - SCM Platform JPMorgan Chase & CoSenior Lead Software Engineer - SCM PlatformHouston, TXAs a Senior Lead Software Engineer at JPMorganChase within the Enterprise Technology - ENG Services & Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls.
Lead Increment Engineer Barrios TechnologyLead Increment EngineerHouston, TexasTasks include daily ISS status reports, tracking completion of mission objectives, updating mission objectives based on real-time operations and failures, publication of official results from the ISS Mission Management Team (IMMT) and Ops Tag, etc. The Lead Increment Engineer will act as NASA's main integrator for all assigned-Increment stakeholder coordination, requirements product development, and Program Office mission execution tasks.
Contingent IT Lead / Project Manager TechTrans InternationalContingent IT Lead / Project ManagerHouston, TexasContingent IT Lead / Project Manager — Online Workflow Management System (OWMS) Job Summary TechTrans International (TTI) is seeking an experienced Full-Time Contingent IT Lead and Project Manager to serve as the primary technical owner of the Online Workflow Management System (OWMS) supporting the Advanced Test and Logistics Support Services contract with the 704th Test Group at Holloman Air Force Base. The IT Lead/Project Manager is responsible for OWMS architecture, AFNET deployment, IL-4 to IL-5 FedRAMP migration planning and execution, system customization through Milestones 1-8, user account management, help desk escalation support, and CMMC Level 2 compliance maintenance.
Senior Change Management Lead Texas Capital Bancshares, Inc.Senior Change Management LeadHouston, TXHeadquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. Design comprehensive change management plans encompassing communication, training, coaching, change leadership development, and resistance management across all organizational levels.
Mid Market Lead Qualification Specialist (Kinaxis) Accenture PlcMid Market Lead Qualification Specialist (Kinaxis)Houston, TXPowered by curated offerings, preconfigured solutions, accelerators, and AI enabled delivery models, Accenture Mid-market brings together teams across our global network to help clients drive real ROI, innovate faster, and transform with confidence. Connected Solutions sits at the crux of Supply Chain & Engineering and Technology as its Reinvention Engine helping clients adopt the functional capabilities they need to differentiate in their industry with agility and speed.
Intelligent Infrastructure Services Advisory Lead Accenture PlcIntelligent Infrastructure Services Advisory LeadHouston, TXCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. You will serve as a trusted advisor to CIOs, CTOs, and senior technology leaders, helping them modernize, optimize, and future-proof their infrastructure across on-premises, hybrid, and multi-cloud environments.
Delivery Lead Associate Manager Accenture PlcDelivery Lead Associate ManagerHouston, TXThis role is central to supporting and advancing an active finance transformation engagement, providing the operational leadership, analytical rigor, and technical expertise needed to deliver high-quality outcomes for our client. Key Responsibilities: Lead day-to-day service delivery operations in support of a large-scale finance transformation initiative, ensuring deliverables are completed accurately and on time.
RCAL Private Equity Client Account Lead Accenture PlcRCAL Private Equity Client Account LeadHouston, TXAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients.
Senior Change Management Lead Texas Capital BankSenior Change Management LeadHouston, TexasHeadquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. Design comprehensive change management plans encompassing communication, training, coaching, change leadership development, and resistance management across all organizational levels.
NewRobot Lead Comfort Systems USARobot LeadHouston, TXWhen you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus. IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours.
Lead Core Cutting Technician - (108557) SanminaLead Core Cutting Technician - (108557)Houston, TXRecognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. The Lead Core Cutting Technician is a senior operational role responsible for overseeing and performing the advanced setup, operation, and maintenance of automated equipment used to process grain-oriented electrical steel (CRGO) into precision laminations for power transformer cores.
Lead Core Cutting Technician - (108556) SanminaLead Core Cutting Technician - (108556)Houston, TXRecognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. The Lead Core Cutting Technician is a senior operational role responsible for overseeing and performing the advanced setup, operation, and maintenance of automated equipment used to process grain-oriented electrical steel (CRGO) into precision laminations for power transformer cores.
NewRobot Lead TASRobot LeadHouston, TexasWhen you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus. IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours.
Shift Lead XpresSpa.comShift LeadHouston, TXThe Shift Lead is responsible for maintaining operational efficiency, ensuring compliance with program protocols, supporting passenger engagement efforts, monitoring workflow, and serving as the primary point of contact for escalations during their shift. The Shift Lead serves as the frontline operational leader during assigned shifts, ensuring smooth day-to-day execution of station activities and supporting the project in achieving operational goals.
Shift Lead XpresSpaShift LeadHouston, TXThe Shift Lead is responsible for maintaining operational efficiency, ensuring compliance with program protocols, supporting passenger engagement efforts, monitoring workflow, and serving as the primary point of contact for escalations during their shift. The Shift Lead serves as the frontline operational leader during assigned shifts, ensuring smooth day-to-day execution of station activities and supporting the project in achieving operational goals.
Shift Lead 2 Leslie's Poolmart IncShift Lead 2HOUSTON, TX$13–$15 / hourWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states-enabling consumers to engage with Leslie's whenever, wherever, and however they prefer to shop. Overview: The Shift Lead 2 will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.