Senior Buyer Lead RJS AssociatesSenior Buyer LeadSouthwick, MAFull timeWork with operating system to maintain accuracy of purchase orders to clearly communicate availability dates and quantities to internal customers. Advance Analytical skills to gather, process and interpret data to solve problems and make decisions to help in cost savings and to mitigate risk.
NewOperations Manager Amazon.com Services LLCOperations ManagerWindsor, CTTo achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.
NewMedical Device - Director of Operations - Sturbridge, MA Michael Page USAMedical Device - Director of Operations - Sturbridge, MASturbridge, MA$180,000–$195,000 / yearFull timeYou will lead cross-functional teams, optimize production, and implement continuous improvement initiatives to enhance capacity, quality, and delivery in a highly regulated environment. With a strong international footprint, the organization delivers complex, life-enhancing products through advanced manufacturing technologies and operational excellence.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeHartford, CTFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
NewAviation Operations & Support U.S. NavyAviation Operations & SupportWestfield, MAKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
NewBilingual Lead Branch Warehouser (Spanish or Portuguese) Sherwin-WilliamsBilingual Lead Branch Warehouser (Spanish or Portuguese)Springfield, MAp style="font-family:'calibri';font-size:11pt;margin-bottom:5pt;margin-top:5pt">The individual selected for this role will be expected to work at Store # 705351at 670 Boston Road, E Springfield, MA 01119 & Store #705148 at 835 Memorial Avenue, W Springfield, MA 01089, Store # 705413 90 Carando Dr Springfield Ma, 01104-4205 . Must have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.).
Senior HR Business Partner, Operations (Hybrid) RTXSenior HR Business Partner, Operations (Hybrid)East Hartford, Connecticutp style="text-align:inherit"/>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.. Not RequiredPratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen.
Branch Operations Lead - (New Build Branch) - East Springfield, MA JPMorgan Chase Bank, N.A.Branch Operations Lead - (New Build Branch) - East Springfield, MASpringfield, MAFull timeChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Retail Operations Lead PetSmart LLCRetail Operations LeadWestfield, MAp>Store Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy.
Program Operations Lead BelcanProgram Operations LeadWindsor Locks, CT$36–$41 / hourKey Responsibilities: * Own delivery assurance across production sites and supplier direct shipments * Develop and execute supply chain strategies to meet program delivery commitments * Lead resolution of critical supply chain and production issues-drive root cause, corrective actions, and recovery plans * Coordinate cross-functional teams to prioritize and execute against program risks * Drive supplier performance, including schedule recovery and improvement initiatives (with occasional onsite visits) * Track, analyze, and present program metrics to leadership * Support Sales & Operations Planning (S&OP) and ongoing delivery alignment * Lead or support initiatives related to reliability, producibility, and cost reduction * Communicate clearly with stakeholders to ensure alignment and accountability Required Qualifications: * Associate or bachelor"s degree in relevant field * 5+ years of experience in operations and supply chain support * Computer savvy with strong Excel and PowerPoint skills; experience with SAP desired * Proven ability to manage multiple priorities in a fast-paced environment * Strong communication skills with a high sense of urgency and ownership * US Citizenship required due to program requirements Preferred Qualifications: * Aerospace industry experience * Manufacturing or shop floor operations experience * Strong root cause analysis and problem-solving skills * Experience working directly with suppliers and cross-functional teams Ideal Candidate Profile: * High-energy, proactive, and results-driven-someone who can step in and make an immediate impact * Strong communicator who can influence across teams and escalate effectively when needed * Comfortable operating in a high-visibility, execution-focused environment Belcan provides a competitive pay and benefits package. Location: Windsor, CT 06095 Area Code: 860, 203, 413 Shifts: 1st #SupplyChain #ProgramManagement #DeliveryAssurance Job Summary: We are seeking a driven Program Operations Lead Support professional to own delivery assurance and supply chain execution for commercial programs.
Driver Operations Lead Two Men And A Truck International LLCDriver Operations LeadChicopee, MAReal-Time Monitoring: Use Geotab to track crew progress, spot-check moves with documentation, and troubleshoot delays in real-time. Operational Support: Assist on moves as needed, drive trucks when necessary, and ensure all post-job paperwork is filed accurately.
Program Operations Lead Belcan LLCProgram Operations LeadWindsor Locks, CT$36–$41 / hourThis onsite role in Windsor Locks works directly with program managers, suppliers, and production teams to resolve critical issues, stabilize delivery performance, and drive operational results. Job Summary: We are seeking a driven Program Operations Lead Support professional to own delivery assurance and supply chain execution for commercial programs.
Environment, Health & Safety (EH&S) Operations Lead II-VI Optical Systems, Inc.Environment, Health & Safety (EH&S) Operations LeadCTWe are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program.
Branch Operations Lead - East Longmeadow Area, MA JPMorgan Chase & CoBranch Operations Lead - East Longmeadow Area, MAEast Longmeadow, MAChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Lead Director- Program Management, Resources & Marketing Operations CVS Health CorpLead Director- Program Management, Resources & Marketing OperationsWork At Home, CT$100,000–$231,540 / yearThis role oversees program management resources, operational reporting, and creative resource management while partnering closely with marketing strategy, creative teams, account management, and technology teams to ensure work is delivered efficiently, transparently, and at scale. The Director, Program Management, Resources & Operations is responsible for enabling operational excellence, scale, and consistency across Heart Haus (internal Enterprise agency).
AI Operations Lead, Marketing (remote USA) Alteryx IncAI Operations Lead, Marketing (remote USA)Connecticut, CTRemoteYou'll spend of your time prototyping AI solutions, enabling adoption across marketing teams, and shaping strategy and leading cross functional initiatives. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Operations Shift Lead TKO Group Holdings, Inc.Operations Shift LeadCTActing as the frontline leader for infrastructure operations, this role bridges engineering, service delivery, cybersecurity, and business stakeholders to ensure enterprise technology services remain resilient, secure, and responsive to business needs. • Partner with Service Delivery leadership and ServiceNow operators to mature Infrastructure ITSM processes (Incident, Problem, Change Request, CMDB, Knowledgebase) and drive service-level accountability across all teams.
Environment, Health & Safety (EH&S) Operations Lead Coherent CorpEnvironment, Health & Safety (EH&S) Operations LeadCTWe are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program.
Associate Director, Clinical Operations Program Lead Takeda Pharmaceutical Co LtdAssociate Director, Clinical Operations Program LeadMARemote$154,400–$242,550 / yearThe actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. On assigned clinical programs, develop and lead the clinical program operational strategy in close collaboration with the Clinical Operations Managers (COMs), strategic partners, CROs, and other vendors.
Counterparty Credit Risk (CCR) Operations IT Lead - Director Madison-DavisCounterparty Credit Risk (CCR) Operations IT Lead - DirectorNew York, CTThe successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams. A global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms.
NewLead Director - Project Management, PCW Finance Operations CVS Health CorpLead Director - Project Management, PCW Finance OperationsCT$100,000–$231,540 / yearp>You will accomplish this by: Leading and executing end-to-end Finance Operations transformation initiatives by assessing structures, processes, systems, and vendor landscapes to identify inefficiencies and drive optimization, automation, and digital expansion. This role will be critical in driving the analysis of current processes and workflows, organizational structure, and vendor landscape to identify improvement opportunities while helping to drive transformational change across the Finance Operations function.
Lead Engineer - CCaaS Operations MaximusLead Engineer - CCaaS OperationsHartford, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai) .
Supplier Fulfillment Lead, Connecticut Operations Barnes Group IncSupplier Fulfillment Lead, Connecticut OperationsEast Hartford, CTIf the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company's determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project's contract parameters and whether an export license can be successfully obtained before you can start in that role. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status), the Company may be required to obtain an export control license.
VP Operations and Budget Baystate HealthVP Operations and BudgetSpringfield, MA$290,600–$411,800 / yearThis role interprets financial data and collaborates with service line leaders, physicians, and administrative leaders to drive accountability, margin improvement, and operational efficiency. This is a highly visible role for a collaborative leader who can translate complex financial data into actionable insights, influence senior stakeholders, and support hospital and physician operations in a complex, matrixed health system.
NewSupervisor/Lead Person needed for Unloading Operation Southeast Unloading LLCSupervisor/Lead Person needed for Unloading OperationChicopee, MAp>Experienced warehouse supervisor/lead person Needed. Power equipemnt expeince a PLUS.
VP, Investments Compliance Operations (open to remote) Reinsurance Group of America IncVP, Investments Compliance Operations (open to remote)CTRemote$180,220–$268,400 / yearServe as the primary operational partner to Legal and Compliance, influencing the design of practical and effective control environments, supporting audits and regulatory examinations, maintaining clear separation of policy ownership and control execution, and leading a scalable, technology-enabled Compliance Operations function and team. The role is responsible for building and leading a dedicated Investment Compliance Operations function, including the design and institutionalization of a scalable operating model, team structure, and governance framework aligned with the continued growth and increasing complexity of RGA's global investment platform.
Operations Manager - Injection Molding Medical Manufacturing AptyxOperations Manager - Injection Molding Medical ManufacturingTorrington, CTAs a key member of the Senior Leadership Team (SLT), this individual will be responsible for driving operational excellence, organizational capability, customer satisfaction, and profitable business growth while leading Production, Planning, Purchasing, Warehouse, Shipping/Receiving, and Maintenance functions. The ideal candidate possesses deep manufacturing expertise, strong technical aptitude, proven leadership experience, and the ability to build scalable systems and teams capable of supporting significant business growth, automation, and operational complexity.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerCT$144,000–$241,000 / yearp>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Director, Operations Ensign-Bickford IndustriesDirector, OperationsSimsbury, Connecticutdiv>This opportunity is located within our Ensign-Bickford Aerospace & Defense Company business, a global leader of mission-critical hardware and systems solutions including precision energetics systems and innovative explosive solutions.Click here to learn more. This role carries full accountability for site performance across safety, quality, delivery, cost, and people within a complex, highly regulated aerospace and defense manufacturing environment.
Environmental Operations Manager AtlasEnvironmental Operations ManagerEast Hartford, CTWe trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life: Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage. The ideal candidate is a strong leader and technical expert with experience managing complex environmental projects, developing teams, and driving financial and operational performance.
Operations Forecasting Supervisor ISO New England IncOperations Forecasting SupervisorHolyoke, MA$168,000–$180,000 / yearThis role is critical to ensuring accurate system demand, weather, and Variable Energy Resource (VER-wind and solar) forecasts that directly inform Day-Ahead and Real-Time market operations and energy settlements across New England. ISO New England is seeking a Operations Forecasting Supervisor to lead a highly specialized team of Forecasters and Data Scientists supporting real-time Control Room Operations.
Security Operations Center (GSOC) Operator Allied UniversalSecurity Operations Center (GSOC) OperatorCTIn addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees.
Assoc Strategic Operations Director (AI) IQVIA Holdings IncAssoc Strategic Operations Director (AI)Hartford, CTRemote$82,600–$229,900 / yearReporting into the DSSM Change Management Office (CMO), this role is responsible for leading end-to-end cross functional projects specifically involving AI changes, partnering with business, technology, and functional leaders to strengthen an AI-informed culture. This will serve as both a hands-on CM expert and a strategic builder, contributing to establishing best practices, playbooks, tools and governance models that enable consistent scalable AI execution across DSSM.
Director, Operations Ensign-Bickford Aerospace & DefenseDirector, OperationsSimsbury, Connecticutp/>This role also works closely with Engineering, Program Management, and Business Development to support new product development, qualification, and growth initiatives. This role carries full accountability for site performance across safety, quality, delivery, cost, and people within a complex, highly regulated aerospace and defense manufacturing environment.
Clinical Operations Director (Premium) - Evernorth Health Services -Remote The Cigna GroupClinical Operations Director (Premium) - Evernorth Health Services -RemoteBloomfield, CTRemote$144,200–$240,400 / yearp>Working closely with the Managing Director of Case Management Operations and senior cross-functional partners, this role connects strategy with execution to support the design, implementation, and ongoing improvement of differentiated service models that drive client retention, growth, and operational scalability. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Senior Operations Manager MBISenior Operations ManagerTorrington, CTPart timeLead proactive labor planning and make real-time decisions on staffing and workflow to ensure daily output targets are met; use operational metrics to manage performance, identify trends, and drive coaching that supports on-time completion. You’ll be effective in this role if you have demonstrated experience: 5+ years of management experience leading a high-volume order fulfillment and assembly/production operation where daily output and deadlines matter.
Operations Manager Murphy Road RecyclingOperations ManagerHartford, CTResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Conducts, contributes, and/or attends periodic safety meetings to maintain favorable working relationships with employees and promote maximum morale, productivity, and efficiency.
Outdoor Equipment Operator / Railroad Operations Specialist Road & Rail Services LLCOutdoor Equipment Operator / Railroad Operations SpecialistMAp>A leading railroad transportation operation in Central Massachusetts is seeking motivated individuals to join its Rail Operations team. Previous experience in construction, transportation, warehousing, manufacturing, military service, heavy equipment operation, or related fields is a plus.
Operations Manager Framebridge IncOperations ManagerHolyoke, MAWe operate multiple manufacturing facilities in Richmond, KY, Stanton, KY, Winchester, VA and our newest location in Henderson, NV, that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. The Manager is accountable for developing and installing consistent assembly and material flow processes within their areas of responsibility to drive exceptionally high levels of safety, quality yields, and SLA-based deliveries.
NewGlobal Security Operations Center (GSOC) Operator Allied UniversalGlobal Security Operations Center (GSOC) OperatorCTIn addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees.
Sr. Manager, OM Program Operations Deckers Outdoor CorpSr. Manager, OM Program OperationsCTRemote$140,000–$150,000 / yearYou'll serve as the integrative layer across strategy, delivery, analytics, quality planning, and change enablement-ensuring initiatives are delivered in alignment with the target operating model, measurable business outcomes, and enterprise readiness expectations. Your leadership will bring structure and clarity to multiple programs and workstreams, connecting business intent to operational impact and safeguarding value realization.
Regional Director of Operations - Connecticut/Upstate New York Xponential Fitness IncRegional Director of Operations - Connecticut/Upstate New YorkHartford, CT$90,000–$110,000 / yearp>The Regional Director of Operations serves as the primary point of contact for franchisees, providing leadership and strategic guidance to ensure operational excellence and business success in the Connecticut/New York area. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearli>Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Regional Manager, Warehouse Operations Saputo IncRegional Manager, Warehouse OperationsNewington, CTPartner with Transportation, Customer Service, Supply/Demand Planning, Quality, Manufacturing, Finance, and IT to meet service commitments, drive efficiencies and complete projects related to network optimization, automation implementation, system upgrades, product launches, etc. In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave.
Executive Director, Service Operations - Medicaid Contact COE CVS Health CorpExecutive Director, Service Operations - Medicaid Contact COEHartford, CTRemote$131,500–$303,195 / yearCore accountabilities include establishing policies, programs, and operating models that support financial, operational, and service objectives; leading end-to-end service operations processes and ensuring alignment with broader business strategy; and developing data-driven insights, forecasting, and financial plans to optimize performance. Aetna is seeking a transformative, enterprise-minded leader to serve as Executive Director, Service Operations - Contact Center of Excellence, with responsibility for leading our Medicaid member contact center.
NewDirector of Operations Macpower Digital Assets Edge Private LimitedDirector of OperationsSouth Windsor, CT$120,000–$140,000 / yeardiv style="text-align:justify">Job Summary: We are seeking a Director of Operations to oversee multiple managers and departments in Operations. Verbal & Written Communication: Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others.
NewOperations Manager Raising Cane'sOperations ManagerHartford, CT$25.75–$26.75 / hourFull timeli>Occasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy). Perkspot Employee Discount Programs*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Operations Manager (CNC) Judge GroupOperations Manager (CNC)Sturbridge, MA$115,000–$135,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Regional Director of Operations, CT Achievement FirstRegional Director of Operations, CTCTp>The RDOs will act as key recommenders, problem-solvers, and change leaders for the region and will partner closely with the Executive Director, Regional Superintendent, Team School Operations, and Network Support teams to ensure operational decisions align to broader regional priorities and organizational strategy. In addition to continuing to coach and develop Directors of School Operations (DSOs) and oversee operational excellence across schools, the RDOs will increasingly serve as the operational leads for regional priorities that require cross-functional coordination, strategic planning, and executive-level operational leadership.
Operations Manager The Michaels Companies IncOperations ManagerHadley, MA$17–$22.70 / hourul>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.