NewProduct Strategy and Operations Lead, Chrome Business Operations Google LLCProduct Strategy and Operations Lead, Chrome Business OperationsMountain View, CAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Drive operating model and organizational design initiatives, and identify structural or process-related friction points and design scalable solutions to improve wide decision velocity and effectiveness.
Product Strategy and Operations Lead, Chrome Business Operations GoogleProduct Strategy and Operations Lead, Chrome Business OperationsMountain View, CAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Drive operating model and organizational design initiatives, and identify structural or process-related friction points and design scalable solutions to improve wide decision velocity and effectiveness.
Sales Strategy and Operations Lead - Global Central Operations AdobeSales Strategy and Operations Lead - Global Central OperationsSan Jose, CaliforniaLearn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. In California, the pay range for this position is $122,900 - $177,950 In New York, the pay range for this position is $122,900 - $177,950 p style="text-align:inherit"/>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
Sr. AV/VC Operations Lead ClifyX, INCSr. AV/VC Operations LeadSan Jose, CACoordinate with OEMs (Microsoft, Logitech, Crestron, etc.), local integrators, and cross-functional teams (Networking, Facilities, InfoSec) to resolve complex incidents. " Required hands-on expertise with Microsoft Teams Rooms on Windows (MTRoW) and Microsoft Teams Rooms on Android (MTRoA).
Product Operations Lead | Burlingame Lululemon Athletica IncProduct Operations Lead | BurlingameBurlingame, CA$24–$27.61 / hourEmployment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
Product Operations Lead | Los Gatos Lululemon Athletica IncProduct Operations Lead | Los GatosLos Gatos, CA$24–$27.61 / hourEmployment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
Global Strategy and Operations Lead, Android GTM Google LLCGlobal Strategy and Operations Lead, Android GTMMountain View, CATeams across this area research, design, and develop new technologies to make our user"s interaction with computing faster and more seamless, building innovative experiences for our users around the world. The Platforms and Devices team encompasses Google"s various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware.
Client Operations Lead Barrys Bootcamp LLCClient Operations LeadPalo Alto, CAli>Support in regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas. Communicating with studio leadership, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner.
GTM AI Operations Lead, Sales ReplitGTM AI Operations Lead, SalesFoster City, CaliforniaThis is a builder role for someone who is equal parts operator and architect — comfortable in Salesforce and the GTM tech stack, fluent in how revenue teams actually work, and energized by designing AI-driven systems that compress manual effort and surface insight reps and leaders can act on. Demonstrated experience designing and shipping automations, ideally including LLM- or AI-driven workflows (agents, prompt-based tooling, or AI features embedded in GTM systems).
Strategy and Operations Lead, Velocity, GTM Google LLCStrategy and Operations Lead, Velocity, GTMMountain View, CANote: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Francisco, CA, USA. As the strategy and operations lead for Google Brand and Reputation, you will partner with the forum chair (President of ALCS) to enable the outcomes of brand and reputation initiatives with Key Opinion Formers (KOFs): policy makers, press, partners, and the general public.
Strategy and Operations Lead, Global Business Applied AI Google LLCStrategy and Operations Lead, Global Business Applied AICAYou will demonstrate strong decision-making leadership, a bias for action, and the ability to build trusted cross-functional partnerships across global product leads, engineering, product management, legal, compliance, and finance. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Atlanta, GA, USA; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA.
Strategy and Operations Lead, GTM xWS Google LLCStrategy and Operations Lead, GTM xWSSunnyvale, CAAbility to work in a rapidly changing industry, tolerate significant ambiguity, influence senior stakeholders, and demonstrate problem-solving and thought leadership with limited or no oversight. You will be a part of a strategy team which works very closely with the Extended Workforce Solutions (xWS) VP, leads and other executive leaders across Alphabet on some of their most critical priorities.
NewProduct Strategy and Operations Lead, Market Intelligence Google LLCProduct Strategy and Operations Lead, Market IntelligenceSunnyvale, CAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. You will use this process to track and identify trends that help us understand what customers want and what our participants are doing in the market, allowing us to stay one step ahead.
Product Strategy and Operations Lead, AI and Infrastructure Google LLCProduct Strategy and Operations Lead, AI and InfrastructureSunnyvale, CAp>In this role you will work closely with the product management, engineering, and other cross-functional teams (e.g., Sales, Marketing, GTM, Finance, Corporate Development, Supply Chain, etc) to develop business-level and product strategies (e.g., multi-year business plan, specific product strategies, new product business cases, and Go-to-Market strategy), drive ad-hoc strategic projects (e.g., buy/build/partner models, business cases), incubate new initiatives, provide analytics support (e.g., define key business metrics, perform in-depth analysis or market analysis to answer important questions on product trends/business performance), and facilitate running the business (e.g., orchestrate business reviews). From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Program Manager III - Artist Curation Operations Lead - Cupertino, CA TalentBurst, Inc.Program Manager III - Artist Curation Operations Lead - Cupertino, CACupertino, CAClient Music is looking for an Artist Curation Operations Lead to drive the quality, accuracy, and scalability of the artist catalog data that powers artist pages, artist bios, artist images, artist concerts, and the growing set of features that depend on clean, trustworthy artist data. What You'll Do:Lead artist curation operations end-to-end — covering artist pages, bios, images, disambiguation, and the expanding surface area of artist-facing data — and serve as the primary operational owner and escalation point for vendor teams raising curation questions.
NewProgram Manager III - Artist Curation Operations Lead - Cupertino, CA - Contract TalentBurst, Inc.Program Manager III - Artist Curation Operations Lead - Cupertino, CA - ContractCupertino, CAClient Music is looking for an Artist Curation Operations Lead to drive the quality, accuracy, and scalability of the artist catalog data that powers artist pages, artist bios, artist images, artist concerts, and the growing set of features that depend on clean, trustworthy artist data. What You'll Do:Lead artist curation operations end-to-end — covering artist pages, bios, images, disambiguation, and the expanding surface area of artist-facing data — and serve as the primary operational owner and escalation point for vendor teams raising curation questions.
Talent Acquisition & Operations Lead EBR Systems IncTalent Acquisition & Operations LeadSanta Clara, CA$130,000–$145,000 / yearRecruiting Service Level Agreements (SLAs): Establish, track, and hold internal teams and external partners accountable to key recruiting SLAs (e.g., time-to-submittal, interview feedback turnaround, and time-to-hire) to maintain momentum. Sourcing Skills: Strong direct-sourcing capability using LinkedIn Recruiter and other talent tools; you build pipelines and pursue passive candidates, not just manage inbound.
Strategy and Operations Lead, News Partnerships Google LLCStrategy and Operations Lead, News PartnershipsCAp>The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more.
NewDeployment & Field Operations Lead ReadyDeployment & Field Operations LeadSan Carlos, CaliforniaThese private, technology-enabled spaces allow people in underserved communities to attend telehealth appointments, take exams, access government services, and connect securely online when they otherwise wouldn’t have a safe or reliable environment. You’ll plan shipments, travel to deployment sites, manage contractors, install systems onsite, and ensure each Portal is operational before handoff.
Business Operations Lead, Core, AI Enablement Google LLCBusiness Operations Lead, Core, AI EnablementCAThese include shaping how we go to market with generative AI, defining and executing our strategy on company-wide priorities like transforming Google into the world's first AI-native enterprise, developing monetization strategies across our consumer and busines-to-business (B2B) products, and exploring "moonshots" to find the next big idea. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
NewClinical Operations Lead (W2 Only) Dawar ConsultingClinical Operations Lead (W2 Only)South San Francisco, CaliforniaThis role collaborates with global teams to drive operational activities that support study delivery, improve clinical trial processes, and enhance patient, investigator, and site experiences. The Clinical Operations Lead supports the execution and delivery of global clinical trials within a cross -functional, matrixed clinical development organization.
Global Strategy and Operations Lead, Android GTM GoogleGlobal Strategy and Operations Lead, Android GTMMountain View, CATeams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. The Platform and Devices Commercial Organization (PDCO) manages the global go-to-market strategy and partnerships for Google's platforms, devices, and services - across Android, Chrome, Pixel, Google Nest, and Fitbit.
NewSr. AV/VC Operations Lead Tata Consultancy Services LtdSr. AV/VC Operations LeadSan Jose, CA$110,000–$120,000 / yearli>Coordinate with OEMs (Microsoft, Logitech, Crestron, etc.), local integrators, and cross-functional teams (Networking, Facilities, InfoSec) to resolve complex incidents. Required hands-on expertise with Microsoft Teams Rooms on Windows (MTRoW) and Microsoft Teams Rooms on Android (MTRoA).
Supply Chain Operations Lead Pacific DefenseSupply Chain Operations LeadSunnyvale, CA$140,000–$180,000p>The Supply Chain Operations Lead is responsible for planning, scheduling, and controlling the flow of materials and products throughout the manufacturing lifecycle while leading stockroom, shipping, receiving, warehouse, and logistics operations. This role ensures material availability, inventory accuracy, efficient warehouse operations, and on-time customer deliveries by coordinating activities across Supply Chain, Manufacturing, Quality, Engineering, and Program Management.
Creative Operations Lead, Advertiser Enablement - Creative TikTok IncCreative Operations Lead, Advertiser Enablement - CreativeSan Jose, CAIn this role, you will lead advertiser enablement efforts across all verticals, guiding how the world's top brands leverage TikTok's third-party and in-house creative solutions to achieve business growth. As a Lead, you will also mentor a team of client operations managers/analysts, set strategic direction, and serve as the voice of advertiser needs in global product and go-to-market planning.
Strategy and Operations Lead, Global Games Play Partnerships Google LLCStrategy and Operations Lead, Global Games Play PartnershipsMountain View, CAThe Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. You will demonstrate a strong balance between strategic thinking, operational efficiency, and pragmatism in accomplishing goals effectively, helping our gaming partners back to central product and business teams to enable improvements critical to unlocking vertical and regional success.
Data and Analytics Operations Lead, Play Google LLCData and Analytics Operations Lead, PlayMountain View, CAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently bringing solid business sense and sound judgment and working effectively across organizational lines. Plan and drive operational excellence to define Data Science and Analytics DSA priorities Key Performance Indicators KPIs and key initiatives spanning data science and business intelligence in partnership with data engineering teams.
NewStrategy and Operations Lead, YouTube Auction Brand Google LLCStrategy and Operations Lead, YouTube Auction BrandMountain View, CAPGTM designs, builds, and drives ALCS Product Activation Strategies that accelerate ALCS growth by providing clear, unified, objective focus on American product priorities and biggest growth opportunities, and empowering sellers with proven approaches, infrastructure, and resources to operate with velocity, and also collaborating with regional, global, and functional partners to bring the "best of Google" to ALCS. Lead forums with sector-level video leads to ensure sector YouTube activation strategies are aligned to ALCS Objectives and Key Results (OKRs) and Business Forecast Meetings (BFMs), helping to track and report on progress towards annual goals, providing critical product updates and feedback programs.
Executive Office Strategy and Operations Lead, YouTube Business Google LLCExecutive Office Strategy and Operations Lead, YouTube BusinessSan Bruno, CABeyond managing the day-to-day rhythm of the business, you will serve as a versatile problem-solver leading urgent "fly-in" special projects, while simultaneously partnering with leadership to shape long-term organizational design and people planning. In this highly visible role, you will orchestrate key leadership moments, including BizStaff Quarterly Business Reviews (QBRs) and GTMO content reviews, ensuring our narrative and strategy are seamlessly integrated at the SVP level.
Business Strategy and Go-To-Market Partner Operations Lead Google LLCBusiness Strategy and Go-To-Market Partner Operations LeadCAAs a key member of the Business Management team, this role involves leading cross-functional programs to launch new partners, and driving high priority projects with established partners to achieve jointly aligned objectives and key results. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
GTM AI Operations Lead, Demand Generation ReplitGTM AI Operations Lead, Demand GenerationFoster City, CaliforniaThis is a builder role for someone who is equal parts operator and architect — comfortable in Salesforce and the GTM tech stack, fluent in how revenue teams actually work, and energized by designing AI-driven systems that compress manual effort and surface insight reps and leaders can act on. Demonstrated experience designing and shipping automations, ideally including LLM- or AI-driven workflows (agents, prompt-based tooling, or AI features embedded in GTM systems).
Product Strategy and Operations Lead, Google Cloud Google LLCProduct Strategy and Operations Lead, Google CloudSunnyvale, CAYou will lead planning and the rhythms of the business in a way that reduces toil improves organizational efficiencyeffectiveness and helps the organization run fasterfurther and stay better aligned to our business strategy and improves with each new cycle. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently bringing solid business sense and sound judgment and working effectively across organizational lines.
CAO Strategy and Operations Lead AdobeCAO Strategy and Operations LeadSan Jose, CaliforniaAdobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. In California, the pay range for this position is $139,700 - $202,250 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
Retail Operations Lead ($22.00 hourly + tip pool average $5-12 per hour)(Redwood City , CA) Urbn LeafRetail Operations Lead ($22.00 hourly + tip pool average $5-12 per hour)(Redwood City , CA)Redwood City, CA$5–$12 / hourSUMMARY: The Operations lead will assist in overseeing retail dispensary operations which includes delivery, inventory, and sales operations for the retail cannabis dispensary. Frequently: Walking, standing, grasping/gripping, bending/stooping/squatting, finger dexterity, POS input, coordination of hand and eye.
Strategy and Operations Lead, Core, Special Projects Google LLCStrategy and Operations Lead, Core, Special ProjectsCAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects.
Strategy and Operations Lead, Media Effectiveness, Go-to-Market Google LLCStrategy and Operations Lead, Media Effectiveness, Go-to-MarketCAul>Lead projects for measurement, focused on media effectiveness (e.g., experimentation and incrementality, marketing mix models) at the Americas scale that shape the future operating model and support long-term business priorities; oversee multiple opportunities and design organization-wide processes. Define, align upon and execute against priority regional product objectives and key results (OKRs) and activation priorities, metrics, and strategies; build governance systems to diagnose, discuss and progress against key business growth goals.
NewStrategy and Operations Lead, gTech GTM Google LLCStrategy and Operations Lead, gTech GTMSunnyvale, CAThe Central gTech Strategy and Operations organization focuses on the most critical and influential cross-gTech initiatives, ensures cross-functional alignment of goals and execution, provides business critical insights using analytics, and helps teams across gTech drive strategic partnerships and new initiatives forward. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA.
Product Strategy and Operations Lead, Emergent AI infrastructure Google LLCProduct Strategy and Operations Lead, Emergent AI infrastructureSunnyvale, CAp>In this role you will work closely with the product management, engineering, and other cross-functional teams (e.g., Sales, Marketing, GTM, Finance, Corporate Development, Supply Chain, etc) to develop business-level and product strategies , drive ad-hoc strategic projects, drive strategic planning, and, perform in-depth competitive, pricing and costing analysis to answer important questions on product trends/business performance). Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
Strategy and Operations Lead Google LLCStrategy and Operations LeadCAp>The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities.
Strategy and Operations Lead, Regulatory Affairs Google LLCStrategy and Operations Lead, Regulatory AffairsCAYou will also partner with teams across Google and Alphabet's Public Policy, Compliance, Legal, Engineering, Finance and product areas to support the handling of some of the most important issues for the company today. In this role, you will work closely with members of Regulatory Affairs and act as the central operations support for the department"s role in the broader regulatory lifecycle.
Senior Strategy & Operations Lead AdobeSenior Strategy & Operations LeadSan Jose, CaliforniaAdobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. In California, the pay range for this position is $182,900 - $264,800 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.
Product Strategy and Operations Lead, YouTube Strategic Analytics Google LLCProduct Strategy and Operations Lead, YouTube Strategic AnalyticsSan Bruno, CAOur team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects.
UX Programs and Operations Lead, Payment Platforms Google LLCUX Programs and Operations Lead, Payment PlatformsMountain View, CAWhether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.
Business Operations Lead ADOBE IncBusiness Operations LeadSan Jose, CA$139,700–$202,250 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. As a core member of this segment's leadership team, you will bring structure to complexity, proactively surface risks and tradeoffs, and materially increase leadership effectiveness by reducing ambiguity, preventing surprises, and ensuring follow-through.
Strategy and Operations Lead ADOBE IncStrategy and Operations LeadSan Jose, CA$169,400–$245,300 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Branch Operations Lead - Peninsula Market - San Mateo,CA JPMorgan Chase Bank, N.A.Branch Operations Lead - Peninsula Market - San Mateo,CASan Mateo, CAFull timeChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Operations Lead - Stanford Shopping Centre Palo Alto Alo LLCOperations Lead - Stanford Shopping Centre Palo AltoPalo Alto, CA$22–$26 / hourp>2+ Years prior work experience in a client-centric, sales environment Proven leadership capabilities demonstrating excellent decision making Values feedback, receptive to receiving feedback and eager to provide High energy, upbeat and enthusiastic with the ability to integrate fun and work Self-motivated with a desire to achieve results and excel individually, and as a team Excellent interpersonal and written communication skills Aligns with and embodies ALO's guiding principles. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends.
Operations Lead - Burlingame Alo LLCOperations Lead - BurlingameBurlingame, CA$22–$26 / hourTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the companys Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
DTC Operations Lead Meta Platforms IncDTC Operations LeadSunnyvale, CA8+ years or equivalent in logistics, fulfillment, supply chain, operations, or eCommerce/DTC operations with measurable impact Demonstrated success to lead cross-functional programs without direct authority (influence, negotiation, stakeholder management) Experience of working on issues that may not be clearly defined and require strategy, direction, analysis of situations and conceptual thinking Experience running 3PL/vendor operations including scorecards, SOPs, process control, and performance improvement Proven track record improving service, cost, and quality simultaneously in a high-volume environment Demonstrated experience of crafting clear and concise emails, reports and documents to present in WBR/QBR and executive forums Past experience in KPI design, root-cause analysis, and operational reporting leveraging Excel or Google Sheets Business or finance or supply change management degree Bachelor's degree (or equivalent) in any field. Equivalent years of relevant work experience may be considered in place of a degree Experience with OMS/WMS/TMS integrations, operational requirements definition, and tech-enabled process redesign Familiarity with returns/refurbishment, reverse logistics, and customer experience drivers Lean/Six Sigma certification or equivalent continuous-improvement background Experience supporting new product launches and peak planning in a fast-growth environment Working knowledge of SQL/BI tools.