NewLead Quality Technician JobotLead Quality TechnicianPleasant Hill, MO$60,000–$75,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The individual hired will work closely with the Quality Manager, serving as their right-hand person while taking the lead on quality initiatives at one of the company's manufacturing facilities.
Supervisor, Operations FedExSupervisor, OperationsEdwardsville, KSli>Right to Work Notice (English) / Spanish. Please click below to learn more: E-Verify Notice (bilingual).
NewAssembler (Group Lead) STS Technical ServicesAssembler (Group Lead)Liberty, MOp>If you are looking for Assembler Group Lead jobs in Liberty, Missouri and have experience with manufacturing, production leadership, assembly operations, workflow coordination, employee training or hands-on team leadership, we encourage you to apply today. The Group Leader supports the Supervisor in managing daily departmental operations to ensure efficient, high-quality production.
NewPainter (Group Lead) STS Technical ServicesPainter (Group Lead)Liberty, MOp>If you are looking for Painter Group Lead jobs in Liberty, Missouri and have experience with manufacturing, production leadership, paint department operations, workflow coordination, employee training or hands-on team leadership, we encourage you to apply today. The Group Leader supports the Supervisor in managing daily departmental operations to ensure efficient, high-quality production.
Warehouse Lead Medline IndustriesWarehouse LeadKansas City, MO$22.75–$33 / hourFull timep style="text-align:inherit"/>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and home care/hospice settings.
NewAviation Operations & Support U.S. NavyAviation Operations & SupportBasehor, KSKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
Oracle Recruiting Cloud (ORC) Functional Lead Kforce Inc.Oracle Recruiting Cloud (ORC) Functional LeadKansas City, MORemote$75–$90This role will drive functional design, configuration, and business process alignment across recruiting operations, while partnering closely with technical resources to ensure seamless integration with PeopleSoft HRMS. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Retail Operations Lead PetSmart LLCRetail Operations LeadKansas City, MOStore Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy.
Operations Lead - PT At Home Group IncOperations Lead - PTOlathe, KSThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
Product Operations Lead | Leawood Lululemon Athletica IncProduct Operations Lead | LeawoodLeawood, KS$21.50–$24.74 / hourEmployment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
IT Operations Lead Young Mens Christian Association Of Greater Kansas CityIT Operations LeadOverland Park, KS$65,000–$75,000 / yearYou will take ownership of infrastructure and projects across the organization, guide the technical work of the IT team, and work closely with the Chief Technology & Innovation Officer to deliver reliable operations and advance key priorities, including AI and automation efforts. We are seeking an experienced technologist to serve as our IT Operations Lead - a hands-on role responsible for the systems, projects, and technology initiatives that support our centers, childcare sites, and programs.
Partnership Operations Lead TBO BankPartnership Operations LeadPrairie Village, KSSuccess in this role is demonstrated through the effective onboarding and implementation of partnership programs, strong coordination of cross-functional stakeholders, timely resolution of operational issues, maintenance of examination-ready documentation and governance records, and the development of scalable operational processes that support the long-term growth and sustainability of the Bank Partnerships vertical. This position plays a critical role in scaling the Bank's partnership strategy by establishing repeatable processes, driving execution, maintaining operational documentation, and supporting the lifecycle management of partnership programs.
Metering Applications Operations Lead - Energy IP / GSX TRC Companies, Inc.Metering Applications Operations Lead - Energy IP / GSXKansas City, Missouri$122,012.80–$170,000 / yearp style="margin:0px">This role will provide operational oversight, support team task management, client support coordination, and serve as a liaison to project implementation teams as part of our growing Application Managed Services portfolio in metering systems. Will consider candidates near other TRC offices (https://www.trccompanies.com/offices/) .
Data Security Operations Lead Black & Veatch Holding CoData Security Operations LeadOverland Park, KSp>Company: Black & Veatch Corporation Req Id: 113422 Opportunity Type: Staff Relocation eligible: No Full time/Part time: Full-Time Project Only Hire: No Visa Sponsorship Available: No. Why Black and Veatch Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. The ideal candidate will have a deep understanding of modern data security challenges, including those driven by AI and cloud adoption, and will lead efforts to enhance visibility, mitigate risks, and ensure compliance.
Opposing Forces Operations Lead Booz Allen Hamilton IncOpposing Forces Operations LeadFort Leavenworth, KS$61,900–$141,000 / yearTake coordinating staff responsibility for the aviation officer, engineer officer, military information support officer, information operations officer, EW officer, cyber officer and space operations officer. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Branch Operations Lead - KC East Market - Lee''s Summit, MO JPMorgan Chase & CoBranch Operations Lead - KC East Market - Lee''s Summit, MOLee's Summit, MOp>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Future Operations Lead Booz Allen Hamilton IncFuture Operations LeadFort Leavenworth, KS$61,900–$141,000 / yearOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
Scenario Operations Lead Booz Allen Hamilton IncScenario Operations LeadFort Leavenworth, KS$61,900–$141,000 / yearTrack individual and organizational readiness items, including professional training currency, certifications, immunizations, passport or visa expirations, and other deployability requirements, and notify supervisors and individuals of upcoming expirations and coordinate remedial actions. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Team Lead, Reinsurance Operations Swiss Re LtdTeam Lead, Reinsurance OperationsKansas City, MO$80,000–$120,000 / yearThe specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. We work end-to-end across functions and locations, bringing structure, curiosity, and a practical focus on simplifying processes and delivering great service to our stakeholders.
Facilities Operations Technician Lead - Level 6 Panasonic Corporation of North AmericaFacilities Operations Technician Lead - Level 6De Soto, KSTraining & Team Support: Demonstrate intermediate-to-advanced knowledge and ability with electrical and mechanical systems, including but not limited to: Compressed Air Electrical and High-Pressure Compressed Air Exhaust Dry Air Dust Collection Process Vacuum Nitrogen Deionized Water Process Cooling Water Hot Reverse Osmosis Water NMP and Electrolyte Show proficiency across multiple trades such as Electrical, Plumbing, Pipefitting, Boiler Making, or HVAC Skillfully use handheld measuring devices to obtain readings for dew point, temperature, humidity, air flow, ampacity, pressure, and particulates Train, coach, and mentor newer or less experienced technicians to build team capability Enforce safety and procedural compliance while promoting teamwork, accountability, and performance excellence Serve as the main point of contact for escalated technical issues and assist in coordinating with supervisors or cross-functional teams. Performance Optimization & Continuous Improvement: Perform troubleshooting and repairs on mechanical, electrical, and HVAC systems to maintain operational reliability and efficiency Analyze equipment performance trends and recommend corrective or preventive maintenance strategies Review and interpret equipment manuals, blueprints, and work orders to execute repairs and maintenance with precision Draft, review, and implement Maintenance Operating Procedures (MOP) and Job Safety Analyses (JSA) to enhance reliability and safety outcomes Support ongoing process improvement initiatives, optimizing maintenance practices and minimizing downtime.
Lead Project Manager Operations Garmin LtdLead Project Manager OperationsOlathe, KSp>The Global Transportation and International Trade Compliance team is responsible for the world-wide management of transportation operations of all types including tracking and managing every aspect of fuel costing, routing and mapping, warehousing, communications, EDI implementations, traveler and cargo handling and carrier selection. Provisions timely documentation of clear project scope including assumptions, requirements (internal, external, regulatory), objectives/targets, validation needs, resource estimates [costs, and timing], especially in cases where elements are not well known.
Operations & Maintenance Lead Meta Platforms IncOperations & Maintenance LeadMOPeople who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
MCTP PTOC / CIC Operations AV Site Lead Core Government Services CorporationMCTP PTOC / CIC Operations AV Site LeadFort Leavenworth, KSThe CIC Operations AV Site Lead is responsible for the overall management and oversight of the audiovisual (AV) and video teleconferencing (VTC) team at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. CGS is looking for a Commanders Information Center (CIC) Operations Audio Video (AV) Site Lead to support the US Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS.
Lead Engineer - CCaaS Operations MaximusLead Engineer - CCaaS OperationsKansas City, KSFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai) .
NewOperations Business Unit Lead Colgate-Palmolive CoOperations Business Unit LeadTonganoxie, KS$64,000–$87,500 / yearAs the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health. Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
NewOperations Business Unit Lead (Tonganoxie, KS, US) Colgate-Palmolive CompanyOperations Business Unit Lead (Tonganoxie, KS, US)Tonganoxie, KS$64,000–$87,500 / yearAs the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health. Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
Pharmacy Operations Team Lead Walmart IncPharmacy Operations Team LeadKansas City, KS$22–$35 / hourCareer areasBrandsResourcesAbout UsMilitaryPharmacy Operations Team LeadKansas City, KSApply nowPharmacy Operations Team LeadKansas City, KSApply nowPharmacy Operations Team LeadKansas City, KSApply nowPharmacy Operations Team LeadNeighborhood Market #61722300 Metropolitan AvenueKansas City, KS 66106-0000CP-6172-9097Loading map. Here, your unique insights and ideas are encouraged, valued, and essential to creating a forward-thinking company that thrives on fresh ideas and dedicated teamwork.
Team Lead, Market Operations - KC/Belton Carvana CoTeam Lead, Market Operations - KC/BeltonBelton, MOThe Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
Lead, Last Mile Operations RXO IncLead, Last Mile OperationsOlathe, KSp>As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. What your day-to-day will look like: Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
Lead, Last Mile Operations Rxo Corporate SolutionsLead, Last Mile OperationsOlathe, KansasReview RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. Fill out an application now and join our talent community to learn about future opportunities.
Strategic Sourcing Category Lead - Mechanical Operations Faith TechnologiesStrategic Sourcing Category Lead - Mechanical OperationsOlathe, KansasYou’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI.
Lead Operations Database Administrator (Various Databases) Garmin InternationalLead Operations Database Administrator (Various Databases)Olathe, KSFull timeIn this role, you will be responsible for leading administration of technology by contributing expertise in researching new technologies and proposing cost effective solutions. Bachelor's Degree in Computer Science, Information Technology, Management Information Systems, Business or another related field AND a minimum of 9 years of relevant experience.
Manufacturing Operations Director Olin CorpManufacturing Operations DirectorIndependence, MOThis position requires access to ITAR controlled technical data, and as such, employment will be contingent upon the candidates ability to access ITAR controlled technical data pursuant to an export license approved by the Directorate of Defense Trade Controls, if required. Manufacturing Operations Director Minimum Requirements: Bachelor's degree* in Engineering, Business Administration, or a related discipline; Master's degree or MBA preferred 10+ years of progressive leadership experience in high-volume manufacturing operations.
Assistant Store Manager - Operations At Home Group IncAssistant Store Manager - OperationsKansas City, MO$4–$10 / hourThe role leads and develops Operations Leads as well as the Zone Lead team (based on store volume), fosters collaboration, and helps ensure a safe, organized, and high-performing store environment. Support proper staffing, scheduling, and payroll accuracy while executing plans based on financial and operational metrics to drive sales, control expenses, and improve profitability.
Director, Sewing Operations AlphapointeDirector, Sewing OperationsKansas City, MO$75,000–$85,000 / yearThe Director manages production scheduling, supervises diverse teams (including sighted and visually impaired employees), oversees departmental budgets, and maintains a strong commitment to safety, quality, and efficiency across multiple locations. Job Summary: The Director of Sewing Operations leads sewing production and quality control across three facilities in two cities.
Operations Manager Chewy IncOperations ManagerBelton, MOWhat you'll do: Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts ; Be a guide in providing a healthy and safe work environment for associates working on the outbound team ; Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects ; Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line ; Engage a team of Area Managers and Operations Leads ; Drive planning and forecasting ; Leverage the Area Managers by sourcing and furthering ideas, and rolling them into the creation of improvement plans for the functional area ; Mentor, train and develop Area Managers for career progression and learning! This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company.
Director Plant Operations HiredFirstDirector Plant OperationsKansas, MO$99,950–$148,000This 585+ bed healthcare system features a Level I Trauma Center, Primary Stroke Center, Chest Pain Center, Breast Care Center, and numerous specialty services, providing an exceptional environment for a facilities leader dedicated to operational excellence. We are seeking an experienced Director of Plant Operations to oversee facilities management, construction projects, safety initiatives, and regulatory compliance across two hospital campuses in Kansas City, MO.
Manager, IT Infrastructure and Operations Spira CareManager, IT Infrastructure and OperationsKansas City, MissouriThis role is responsible for implementing and managing a comprehensive, multi-year technology roadmap that aligns with Spira Care’s clinical, operational, and strategic objectives, overseeing technology strategies and plans, all Spira Care technology infrastructure, business applications and systems support, system integrations, technology vendor management and comprehensive technology operations, support and services. Partner with the Manager, EHR & Healthcare Informatics to ensure life-cycle management plans for EHR solution(s) are well-defined, planned and coordinated across all teams in Spira Care, and EHR solutions, integrations and technology updates are included in all technology currency strategies and plans.
NewInbound Operations Team Leader 3:30 AM- 12:00 PM Target CorpInbound Operations Team Leader 3:30 AM- 12:00 PMOverland Park, KS$21.50–$23.50 / hourp>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
VP, Investments Compliance Operations (open to remote) Reinsurance Group of America IncVP, Investments Compliance Operations (open to remote)KSRemote$180,220–$268,400 / yearServe as the primary operational partner to Legal and Compliance, influencing the design of practical and effective control environments, supporting audits and regulatory examinations, maintaining clear separation of policy ownership and control execution, and leading a scalable, technology-enabled Compliance Operations function and team. The role is responsible for building and leading a dedicated Investment Compliance Operations function, including the design and institutionalization of a scalable operating model, team structure, and governance framework aligned with the continued growth and increasing complexity of RGA's global investment platform.
Director, Sewing Operations Alphapointe Association For The BlindDirector, Sewing OperationsKansas City, MO$75,000–$85,000 / yearThe Director manages production scheduling, supervises diverse teams (including sighted and visually impaired employees), oversees departmental budgets, and maintains a strong commitment to safety, quality, and efficiency across multiple locations. Job Summary: The Director of Sewing Operations leads sewing production and quality control across three facilities in two cities.
Area Director, Minute Clinic Operations - Texas - West Coast CVS Health CorpArea Director, Minute Clinic Operations - Texas - West CoastField-Kansas, KS$131,500–$303,195 / yearThis role is responsible for setting strategic direction, driving operational and financial performance, developing high-performing teams, and advancing growth initiatives aligned with CVS Health and MinuteClinic priorities. Position Summary: The Area Director of Minute Clinic Operations leads a geographically diverse area, overseeing senior field leaders and clinic operations across multiple states.
Scuba Experience Manager (Retail & Operations) DiventuresScuba Experience Manager (Retail & Operations)Lee's Summit, MOYou will work closely with the Store Director, Aquatics Experience Manager, Dive Professionals, retail team members, customers, and Store Support partners to drive customer acquisition, conversion, retention, and revenue growth across scuba instruction, equipment, travel, service, and rental programs. This role is ideal for an energetic, customer-first leader who loves scuba, enjoys developing people, and excels at creating exceptional experiences that turn customers into lifelong divers.
Retail Operations Associate Dick's Sporting Goods IncRetail Operations AssociateMerriam, KSli>Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
Operations Accountant Fairbanks ScalesOperations AccountantOverland Park, KSThus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. The Operations Accountant will report to the Corporate Controller but will serve as a key partner to the VP of Field Operations providing meaningful analysis and metrics to successfully profitably grow the Field Operations business segment.
Deputy Human Resources Officer - Operations International City/County Management AssociationDeputy Human Resources Officer - OperationsOverland Park, KS$122,438.99–$177,536.69 / yearWith more than 80 parks and green spaces, excellent schools, and a reputation for safety and affordability, Overland Park is consistently ranked among the best places to live in the United States. The Human Resources Department provides comprehensive HR services including compensation, benefits, employee relations, training, payroll, and HRIS management.
Community Donation Manager (Operations Manager) CK Hutchison Holdings LtdCommunity Donation Manager (Operations Manager)Kansas City, MODevelops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store's nonprofit partner, and demonstrating the company's brand and values. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.
SY 26-27 Director of Operations/Chief Operations Officer Center School DistrictSY 26-27 Director of Operations/Chief Operations OfficerKansas City, MOExperience Required: Prior successful management experience in the area of custodial, maintenance or fields and grounds preferred and 3-5 years of prior experience in the area of custodial, maintenance, or fields and grounds required. Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Skills.
Branch Operations Specialist (Leawood, KS) Oppenheimer & Co. Inc.Branch Operations Specialist (Leawood, KS)Leawood, KSWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. At least 1 year of experience in one or a combination of the following: customer service, operations, financial services, or clerical.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerMO$144,000–$241,000 / yearp>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.